McDonald's POV: Fulfilling Front Counter Orders

[@StephenPatula]

I apologize for all the cuts-I was trying to limit the kids faces out of respect.

[@myPaPaa]

You can blur them

[@danielmaraczi3383]

DÁNIEL vagyok a

[@wendymarie7151]

I give you so much respect. You do a wonderful job! Cheers 😊

[@StephenPatula]

@@myPaPaaI tried it was awful lol

[@andrewpro261]

@@StephenPatulahow many years did you work at McDonald's

[@ericshiel]

Stephen is such a good leader man. I love the good vibes, thanking employees, warm conversation, and care for customers. It’s honestly so freaking rare so see someone with even half of this in leadership

[@dougnew8152]

Yes and it beats giving raises, it’s cheaper😂😂

[@velipulla3936]

nah its common

[@deezpleez3832]

You know this guy is a great manager when the ice cream machine at his store works

[@einsp227]

😂😂😂😂😂

[@wanggang3885]

when a store is run properly these types of videos can serve as one long commercial. I don't even like McDonald's but it's making me want to go right now.

[@RB_2Y]

You just have to like this manager! Always that little extra kind word to their customers, fills fries properly in the package. (I have many times at other McDonald's received too little and really wondered if it really is a medium fries, or small?) Furthermore, always thank your staff and always with that little extra encouraging word. 👍😍

[@cyclopsvision6370]

he's not the manager, he's the owner / operator

[@detsportsfan18]

One of the great things you don't see too often anymore, managers & leaders right on the front lines with the employees, in the trenches side by side, not spending all day tucked in a back office somewhere being not in tune with what's going on daily. A pleasant sight to see, sir, bravo! 👍

[@einarboiii4834]

He's probably doing it for the video though

[@KingMB_XJ_Official]

@@einarboiii4834 No matter the motivation, he's still helping either way.

[@esspanaj]

I’m a manager at McDonalds! I am always on the floor helping everyone except for the last 30 minutes of the day when I have to do cash and restaurant stat updates.

[@TotaIIyNat]

The amount of positive energy from you when you work is honestly amazing! ❤ Much respect for all McDonald's employees 🙌👏

[@ThePsychoPearl__]

We need more guys like this 6:10 🔥🥰

[@Stretch54449]

I don't know why, but in the videos of sandwich making, the metal tongs being tossed back into the metal holding area is oddly satisfying. LOL Also the bubbling oil when fries or nugs ard dropped.

[@Bendrysdale2024]

Wish I worked at this McDonalds. Back in the UK we wear proper uniforms but there it looks more chilled and you guys work well and communicate. Keep it up stephan dealing with front orders and content :) .

[@kolomaznik333]

Not just in UK...

[@CloudStrife8894]

I Have to say that you and crew were a well oiled machine, The ammount of Respect and Class was amazing, Keep up teh great work :)

[@CriticalCentrist]

The only thing we haven't seen Stephen do is an overnight or closing shift. Help close down/ work an overnight shift pl0x

[@StephenPatula]

I did that for 5 years…. But might need to do it once more for you

[@geekia7622]

@@StephenPatulaI’d be down to see that, it’s always nice to see other people feel the pain of closing. My personal least favorite thing to do is cleaning the fry station because your hands just get caked in oil

[@fmaaalacmb]

Love how you give over flowing fries. Mine are usually 3/4 or less full.

[@ShaunPuzon]

Wow! @StephenPatula, you emulate such a positive vibe with your customers and crew! I'd love to have the honor of visiting one of your stores in the future.

[@cgraham6]

I have to wonder how many customers recognize Stephen when he's working the front counter.

[@timothyhill1461]

Wow, you are a great boss!! I am also a supervisor, and I think it's so important to tell people good things as well!!

[@Mr_Crypt]

Your store seems like a dream, so clean, fries look cooked to perfection, the bags are in neat piles, you have a person in designated positions. I would love to work at your store instead of mind. Good job on keeping it orderly.

[@amb817]

This was amazing. Stephen, you were hustling and getting all those front counter orders out and then encouraged your crew with what a great job they did 🎉

[@tylerpozzi9904]

The people that work here are amazing!!! The amount of positive energy and great communication is why I keep coming back to watch a new upload or older ones. Great job Stephen be well mate!!!

[@tommydesimone269]

Reminds me of the movie The Founder, you have to have owners that really care about the business, not ones sitting on a golf course all day

[@MinecraftRedOFFICAL]

Can't take your eyes off when someone work is mind-blowing, and changed how I see "Working" is

[@shotsbywoody]

I really love your videos. Could you please upload more often! 😅❤

[@nigel8499]

This man is on a Mission! Human multitasking at its very best. Respect!

[@TallMarisa]

OMG the ice cream machine works!!! hahaha just kidding i knew it would!!!🤣🤣🤣🤣🤣

[@corneliusrcrivers5289]

😍

[@ManderMurduh]

Watching your videos before I go into work puts me in a strangely good mood. I love how younhigh five people and tell them good job afterward...it feels good after a rush to hear, honestly lol.

[@AmericanDegenerate]

I love watching this, because I can't afford to eat the food anymore. Few years ago man, you could get a McDouble, Fries and a large drink for under $5 dollars. Now that same order is $9 dollars. McDonald's CEO is out of touch with reality... None of the Combo Meal should be over $10 w/tax.

[@saucgrapes6902]

This is what a great leader looks like. I worked at mcdonalds before and managers either go tell you to go do THEIR job or just sit back and have 14-18 yr olds do it. They get mad if you don’t. See the mcdonalds owner is a OLD MAN and he goes to the kitchen and help love him. Now the co owners they just stand there and watch you. Man to have someone like him he seems like a great vibe.

[@al69420]

Nice positive vibes

[@user-go6rx8mp1i]

I've been working at McDonald's for the past 6 years on the line, and I love it, especially when it's a dinner rush "holding on this holding on that" it gets crazy!

[@fredstevens129]

I love the way he's filling an order but also puts a batch of french fries in to help his fry cook.

[@andreytop1gg]

Thanks for more service area content! Do more videos like it, that's my favorite video type

[@dolopdieren]

I love the tweet on your colleague's t-shirt. It's so cute!

[@TonyTunes95]

Why is this satisfying to watch lol

[@gzozgo]

The satisfaction of a job well done is even sweeter when I didn't actually do anything

[@user-dd4bm6we1i]

Stephen is such a good leader man! I Love It!

[@calelle]

That’s the way to lead the team. Cast that shadow. Encourage, motivate and coach, even if it’s not running super smooth. It will build a sense of let’s push harder. “Good Job” and “High Fives”. I tell my swing managers when the shift is over, thank the team.

[@lightningfan95_back]

Bro I put this on full blast at night and go to sleep

[@heatherh.8746]

I bet your drive thru times are outstanding, seeing your other times giving out food FAST.... Awesome

[@sirgigglez]

i ate 2 mcgriddles this morning for the first time in 19 years. it was bussin! 😋

[@naurnah98]

Thanks for these videos and for your kindness and hard work ethic we need more of that these days!!!

[@user-ns7tp8yh9u]

3:07 yeah!!!! =)

[@badcat50gaming91]

This has got to be the only McDonald's that I've ever seen had a working ice cream machine

[@einsp227]

I look around this McDonalds and it’s just amazing what I see.

[@XicedreamsX]

What a positive work environment 😊 lovely to see

[@user-js6qd3fi8d]

6:16 I wish ALL McDonalds in my area would do this. Most of the ones I went to stop on the first scoop.

[@djr1029]

It's great to see a front counter. My local places are just about all kiosks only. Really different than here.

[@KGE-livE]

OMG your ice cream machine works!!!

[@user-hp9vu7uz6w]

I always enjoy your video’s! I hope your paying the hard working (show up on time and care about the restaurant) employees well. Not everyone will have the advantages that you have had been bestowed upon you. Remember, without them you wouldn’t be a millionaire, and you can’t take it with you. Xx

[@johnarco1979]

We need more workers like Stephen! Guys a beast 💪

[@TQRPGW]

It's cool seeing you give the food instead of make it.

[@herbertfonzarelli6548]

@6:00 "thanks babe!?”....saucey

[@StephenPatula]

Omg

[@Rilening]

I would like to take a moment to appreciate this content. He never leaves us.

[@groschat5874]

Hello from France, it's nice to see another part of the mcdo Keep up the good work, it's always a pleasure to watch.

[@Krakaet]

Hold. The. Phone. An ice cream machine that ISN'T broken?!?!?! What is this world coming to.

[@insideoutsideupsidedown2218]

The shake machine is though….

[@lisakane6708]

The McDonald's i work at has t-shirts with the McDonald's logos on them

[@Sariadkgal83]

I love how the front is away from the counter, im pretty excited my store is doing some remodeling soon to have a privacy wall for us table people

[@Jusader]

Wait a minute, a McDonald's that has a working ice cream machine?!

[@evileyemcgaming]

Wow ice cream working lol

[@g-bgcg]

I love watching these videos however back in the day we were never permitted to have a broom/dustpan and/or mop/bucket up front where the customers ordered food. I noticed this is several videos. Also, We always had someone at the fry station to keep the fries coming hot and fresh vs everyone having to fend for themselves. It’s the little things that are tended to that keep the customers coming back even if at a fast food restaurant.

[@shannonjensen9754]

He seems like he'd be good to work for. Also he has to be good if the ice cream machine is working 😆

[@julienielsen4462]

Sound like someone who was in the military. Good job, never hesitated.

[@timcraft06]

I watch this after eating it 😂

[@loadtoad3357]

Idk why but watching this is very calming

[@giggs-chan2004]

I was there when he was filming

[@hero1014]

Gonna be working at McDonald's in 2 days, so grateful for your videos, giving me a heads-up on what to do 😅

[@viviankint2160]

How's it going. I work at McDonald's too.

[@뫼옹옹앵]

Damn, it's a new video. Enjoying watching your videos. I hope you keep going

[@spicyminaj]

素晴らしい👯‍♀️ ポテト食べたくなったよ🤷‍♂️

[@butterflyfam2522]

Ngl, those french fries look extra yummy right now. 😂 Idk if it's just me or my pregnancy talking, but dang! 😋

[@kanelee16]

PUT MORE CHOCOLATE BRO 😭😭

[@user-bx6do3tk5x]

Hi! I'm from Taiwan. I also like eating McDonald's. I can see the working environment inside which is super cool. I wish you a happy new year.

[@kevinkellough6900]

Hi Stephen I like how you designed that store the backend it’s different I have never seen that design before that’s cool

[@MattRobloxYT1]

This makes me hungry.

[@alanunseld4942]

smooth as glass🙋‍♂️🤜🏻

[@JewelTheHedgehog1]

its interesting how each mcd's is different I work at one 10 years now started out as lobby person, prep person, grill, fryers, table, money, orders, presenter and now I'm the only female maintenance person for my store I wish i could learn more but its alot I don't know that they have to call higher up maintenance people ^_^ im also the only one in the whole store who knows how to clean the shake machine o-o my job to clean it every 2 weeks

[@derekdavis6508]

I have the best boss I have ever had, I do night security, imagine Santa Claus as your boss, but I've never been complimented or told I've done a good job, he almost does it daily, and tells me people always say how good of an employee I am, really just doing that nice extra thing, like helping customers, or I'll help employees, they like me being there at night.

[@genuEngine]

make sure you forget the straw lol

[@lakersfan5282]

Gives this man the manager raise

[@garricksl]

Support this owner who creates the video,

[@METALLICARULES11]

Manager? He owns the restaurant lol

[@FN32DXer]

new stephen patula video W

[@michaelwestendorf9105]

I love this pov front of house more please if you can

[@coasterseveryday]

I love the layout of the front counter and front Area of your store, looks a lot better then the one I work at does lol

[@roger0929]

Including not enough seating for their customers?

[@coasterseveryday]

@@roger0929 not the lobby area but where he’s bagging the food. I like how it’s a big square

[@Arkanes_Valor]

It's so easy to eat yet so hard to give it up. I love the videos though!!

[@jdkgcp]

When you're officially authorized/sponsored by McDonald's you're soft serve machine for sure works. Never in my entire life had one. Been all over America, literally just ask for one as a joke just to hear the excuse. Of course I've also never been to a McDonald's where the cashier is trying to look like Ronald McDonalds daughter.

[@christopherfields9785]

I knew y'all ice cream machine worked. 😂😂

[@johnsoulier9046]

Great idea with the receipts Actually stupendous idea

[@eunhagloss]

I noticed you used big bags for most of the orders, my store uses small bags for mostly everything like from breaks to just plain burgers. I wonder why you use the big bags for small orders???

[@MTG4408]

Wish the one near me was as fast and efficient

[@keiganthetennessean1796]

1:55 my 8 year old when he wakes up

[@wernerhaase2632]

The items Bürgers could Go with a spice sauce !!😊

[@caseywilson812]

I enjoyed the breakfast to lunch switchover, maybe more of those?

[@Otw_drako]

You are goated at what you do keep it up

[@al69420]

Goat of farts

[@cha0ticClipzz]

how old are you?@@al69420

[@jhamgp59]

I LIKE THE FACT THAT YOU DO THE MCDONALDS FOLD ON THE BAG ALOT OF MCDONALDS DO NOT DO THIS ANYMORE

[@doggishbums9744]

i worked at whatburger for a year my sophomore year of high school i thought it was fun until i was basically forced to stay till 2am everyday because our night shift would never be on time. they guilt tripped me over and over and i didnt even have car to go from home to work i would have to wake my mom up just to come get me. i got tired of it after my buddy got fired just never came back and started serving 🙏

[@td7456]

Is there a "hard & fast" rule on the number of napkins given versus the total number of items ordered? I've seen it vary from 0 -12 on my orders! LOL I Love Steven's videos! He's a team builder, for sure!

[@jamesguizar3365]

Putting the cups back from the counter. Is that allowed?

[@calvinwong365]

food is whatever, but its the top notch equipment they have i love to take

[@amitzohar42]

How do you know what to pack? And when you're making sandwiches how do you know what to make? (In other words, where do you see the orders?)

[@YourblacklmfaoL]

Everyone has screens you use a button to push it out on the screen and a button to clear it when you're done with that order

[@jeffpasakarnis6959]

I know this 5 months ago, but good call on the amount of fries in the container. The ones on the rack were looking weak in volume. Just my opinion.

[@arasb3258]

I wish the McDonald's near me were as good as this one!

[@zducky_1]

new restaurant? i see the layout is a bit different from most videos. edit: i also want to thank you so much for your videos; you inspired me to work at mcdonald's and you practically taught me everything i needed to know working there

[@StephenPatula]

It got remodeled in December!

[@insideoutsideupsidedown2218]

Yeah, the days of 6 registers are long gone. Controlling food costs have taken precedent on speed of service. This current model in no way can mass produce copious amounts of food for a large lobby of people or a have cars get through the drive thru in a quick fashion. That is just the way it is.

[@roger0929]

All the McDonald's in my area have been like this for 2-3 years. So cold, sterile, and unwelcoming that no one wants to eat in them. I guess that's the point; make the customers use the drive-thru so you don't have to pay for cashiers or to clean the dining room. McDonald's went from having some of the fastest drive-thru service times to the worst.

[@giggs-chan2004]

It was crammed like a box, but the fountain drinks were still there!

[@user-ep4fb7pb8f]

One thing I noticed at almost all fast foods restaurants the workers dilly dally talking to each instead of focusing on getting their customers food prepared and served.

[@WildWildWeasel]

2:34 i heard the bell!

[@jeremiahwilson-blue9806]

What you do is so awesome