McDonalds POV Lunch Rush Taking Orders

#mcdonalds
#mcdonaldslife
Comment down what station you want to see next

[@Lalaafastroli]

makes me realize how unnecessary complicated this all is. Seeing self ordering stations in fast food is a game changer.

[@jamesm7072]

it is nowhere near this complicating at my store, im not sure why his menu looks like that

[@Absorbant]

​@@jamesm7072 this is a canadian mcdonald's

[@jamesm7072]

@@Absorbant then it’s not mcdonald’s it’s a fucking disaster 😭

[@Adriano-il3gx]

It is extremely important to create jobs for a country's economy, in case you don't know

[@yurab1834]

It's not really that complicated. Self-ordering stations maximize user-friendliness, employee PoS machines maximize speed. Sure, there are other UX issues here (like mixing buttons for adding items with buttons for modifying existing items, or some menus being seemingly randomly arranged), but the main point is that everything is presented all at once - it's unintuitive for someone looking at it for the first time, but an employee that does this for 8 hours a day can punch out everything in seconds, without having to move between nested tabs of meal categories and going through 3 confirmation prompts.

[@VanyaBlossom]

Never knew the McDonalds register layout was so complicated. Now I know why they looked so lost when we order from the cashier

[@VICTORY6443]

Bro it has pictures on the pos how is that complicated lol

[@Collinbeballin12]

@@VICTORY6443it’s complicated because there’s not placed properly were I work and also weird for editing g

[@OfficialTactiq]

​@Collinbeballin12 I'm surprised that not every location is using the self order stations

[@madib6978]

try working AT BURGER KING lmaooo

[@Collinbeballin12]

@@madib6978 is kill myself

[@tornadothebrit]

Im glad theyre adding self service machines to McD's now. Takes a lot of stress off of the staff, allows more customization, and is just better for people who are socially anxious.

[@zone7770]

😐

[@tornadothebrit]

@@zone7770 😐 problem?

[@DRAG0N1012]

Ours is one of the busier location we tell people to use the kiosks unfortunately we are understaffed so our kitchen is too slow for our volume but otherwise we are pretty quick.

[@Lucas-cz2zn]

I've had them in my local McDonald's in the UK for yearsss now

[@dazednconfusedrn]

i don’t get how someone could be so socially inept they can’t even talk to a cashier 💀🤦‍♂️

[@xerxesYt123]

the self ordering kiosk is such a big help, it speeds up the process. the only slow point is in receiving because some customers don't get their tray of meals right away when called, causing the server to shout the number louder.

[@momsblender69]

Worked at McDonald’s for 6 years in my late teens/early twentys and it is not as easy a job as people think. Long days dealing with customers, constantly standing and talking all day. Mentally draining job for sure. Great POV of this side of the counter showing them that’s it’s a fun job at times but it can really take a toll after awhile. Keep up the good work man! Much love!

[@fatcat943]

First day was today loved it but the pos is confusing but i love getting orders ready and taking them to people

[@Overfletch]

@@fatcat943 Hope your first week is going well!

[@fatcat943]

@@Overfletch it did im good at drive thru so they have been putting me there

[@princesspeach6457]

Prices are Insane

[@insideoutsideupsidedown2218]

I did it for 3 years. This video here is slow time, not lunch rush. We had 6 registers and it would be 8 people in each line for an hour and a half straight. The new concept is slower on purpose to control food costs.

[@Shoebil]

All work is noble. If you wake up in the morning for any work, that's work. Anything taxing you Mentally, physically, emotionally, your time and/or finances (commuting + Gas) Can't stand anyone who says X job is not a "real job."

[@nathanjamesbaker]

5:25 Whoah, Canadian money. Until I saw that, I assumed the video was filmed in the U.S.

[@MysticMothe]

It's in the Philippines, I can tell because of the accent and the people

[@nathanjamesbaker]

@@MysticMothe Wrong. It is Filipinos in Canada. It says on the uploader's KZbin channel "Mga Boss Idol Samahan nyo kami sa aming buhay dito sa Canada.., sabay sabay tayo mag explore at matuto kung paano ang buhay dito sa Canada" That translates to "Boss Idols, join us in our life here in Canada.., let's explore together and learn how life is here in Canada"

[@ballain1]

@@MysticMothe LOL it's in Canada but we have lots of Filipinos, heck a Mcdonalds in Vancouver you might think it would be in China

[@ryans413]

Me too lol

[@delsymdrinker8064]

@@MysticMothe There are lots of Filipino immigrants in canada

[@Mira-cf9ek]

I've worked for both KFC and McDonalds, so I know how stressful it can be during the lunch and dinner rush.

[@Charlestons-House]

Ahh good old service and dealing with annoying people my least favorite thing about my job is people making it harder than it is lol 😂. Good work my friend as we both got paid in the end

[@Memeolio]

Crazy I was just watching your videos then I see you just posted

[@Chantrijuanderers]

Thank you my friend..☺️

[@TheCoolStuffHD]

$8 for just a medium fry and a coke 😢 still like $6 usd, that’s wild.

[@Supreme-Fishy]

4:35 Love the hello 👋 the lady said

[@ryanx1225]

who asks for a meal without the drink help

[@mrcringe8286]

@@thycutehojust get a Diet Coke then it has 0 calories

[@brix-rb9dg]

@@mrcringe8286 i get meals without the drink when i dont want a drink/already have something to drink but the meals cheaper then food+fries

[@Keeith7]

​@@mrcringe8286 diet soda is worse than regular soda lmao zero calories doesn't make it good

[@mrcringe8286]

@@Keeith7 first no it’s not second if you just give up everything and don’t enjoy life then why are you living?

[@jacob24-78]

@@mrcringe8286or just get a water bottle

[@AZBYCX963]

This is so difficult compared to working at a gas station

[@SolsticeRblx]

why cant they just use a slightly modified version of the current self ordering system.... looks way too complicated for no reason, could be wrong tho

[@supersmashmaster43]

Nah once you get the hang of it it's easy, the only issue is that it's somewhat slow

[@MilkyHorrn]

The screen looks so complicated I would feel so much pressure during a rush hour and mess up

[@bruisedbug]

This makes me so anxious

[@Khanviction]

that one girl took her friend to her workplace and didnt bother ordering for him even though she had discount.. damn

[@zerxfn.9605]

Thanks for choosing mc donalds! Have a nice day!

[@IsaacDavila-uk6yx]

Im working soon at McDonald’s and wanna see how it goes 😂😅

[@clipstorage-cp6pr]

now i see why my orders always take so long my last order was 3 years ago, I moved to an area that has a burger king much closer to me and their jr whopper has just been hitting completely different then McDonalds food that is loaded up with preservatives

[@privatevoidnoname7421]

so the "4 digits" is a code for employee discount, given the fact u need the 4 digits password from the supervisor.. hypothetically, if I ask for a 4 digits on my order what are the chances I will be granted that discount? lol just wondering.

[@kevinwismer9457]

Good work, and don't let anyone ever look down on you. We are hard workers, even if society tells us we should "get a real job".

[@shadowwolf27]

It’s so complicated for no reason 😭😭

[@khalifmathis6641]

3:42 - “Are you ordering the whole menu?” BRO WHO tf said that?!?!?😂😂😂😂

[@Chantrijuanderers]

Hahaha😂😂

[@esotericusername823]

I am so glad my job has an easy POS system this looks like hell if you're new/in a rush

[@haithy]

I love how the first customer asks if it was just the 6 piece nuggets (not the meal) and the cashier confirms that, but he is charging her for a meal!

[@nelsondnazariotorres8732]

She wanted the meal. I dont get what you mean.

[@brittanywoodhead1560]

@@nelsondnazariotorres8732that part. She even asked for a sprite.

[@JRBowling1997]

Damn. I wish the U.S McDonald's had Root Beer. Bk in u.s has it tho. So thats good.

[@pirategamer6630]

My store actually has Root Beer. It's awesome.

[@raihanrabbani386]

man the UI/UX Engineer aint no joke

[@hubbie_2155]

10:40 “i just have 3,10$” and then 10:45 took the 3,10$ and entered like she paid 3,80$ 😭

[@damnimloomin]

I was wondering why everything was so expensive until i saw the Canadian money 😂 McDonald’s Canada is so pricey compared to the US

[@officiallucid7879]

I used to work for mcdonalds and its only worth it if u go to mcdonalds university or ur good with the district manager and franchisee personally

[@aaronsaunders6974]

cool demo. mcdonald’s register stands out from other demos i seen. i just have one curiosity: the till button.

[@spcsouthcarolina.3324]

as a chick-fil-a worker, i could never use that POS, its so overly complicated

[@enderlemon890]

i work in the mcdonalds kitchen, just so i dont have to deal with this this is a painn

[@echechman6301]

5:58 8 dollars and Fortnite cents

[@LaMessenger]

I like the different color dollar bills

[@censored5033]

Why do people come from the ordering station just to pay with card. Isn’t there machines at the stations? I only see that reasonable if you’re paying cash

[@josephbennett3482]

Most likely to make sure that the customer actually pays for their food before they get it handed to them, having a kiosk with payment capabilities would allow customers to get food without paying.

[@censored5033]

@@josephbennett3482 how would it allow them to get food without paying? You make an order, pay, and then kitchen makes it.

[@Blue_Neptune13]

@10:33 $3.80 for a large Sprite?! Eff that! That’s way too expensive..wow

[@tidytulip]

It's $5.15 here in Australia lol

[@ShibaMomma143]

She only had $3.10 so that's what he rang in! He's very nice... breaking the rules, but hopefully making up the difference in the end.

[@boogy372]

I have a question, I have been told this from other people who worked at McDonalds. Do you here the beeping even when your not at work? I'm just wondering. Thank you for sharing this.

[@wgblondel]

I worked at McDo for a year, a long time ago. Sometimes I would hear the beepings from the warming trays, fryers and grills 😂 Now that I am a software developer I can sometime hear the Slack notification even though I'm not on my computer.... Only when i'm very tired

[@excapism8839]

I worked 5 days max there and I would come home hearing the beeps when i showered and as I'm trying to sleep

[@Omy_Per]

1:58 to 4:02 They are employees

[@zerxfn.9605]

I love order for lunch!

[@yashiroku]

thats stressful watching. lol

[@haithy]

You charged the people at 16:00 for individual items. Why would you not suggest their orders as meals?

[@BlueSheep95]

Look at the piece of paper below the screen. They are "forced" to maximize profit.

[@nelsondnazariotorres8732]

People dont know how to order nor do they ask. If they just spout stuff randomly then im not gonna correct them. They didnt ask for anything to be a “meal” and most likely the cofee the lady ordered wasnt a drink option for the meal combos so he would have to write it separately. Either be ready to spend money or ask yourorder to be cancelled%

[@Omy_Per]

True. Could have made it 3 meals

[@jichukittyy]

wait that’s how the screen looks? idk what I thought it looked like all my life but def not that

[@Palaboyofw]

can i order cheeseburger without cheese only ketchup?😂❤

[@billyburleson6238]

Is this video shot at a Canada McDonald's??? Just curious?? 😊😊

[@ryandoe11]

did the monopoly money not give that away?!

[@billyburleson6238]

@@ryandoe11 I figured it out once I saw non American money... 👍

[@josephbennett3482]

Yes that is Canada.

[@zerxfn.9605]

That's all My foods!

[@michaelpurdin6852]

How rude for the customer to not even thank you for giving them a drink without having enough money. That was very nice of you to do.

[@jefferygiordano5570]

McDonald's good Coca-Cola

[@jefferygiordano5570]

Starbucks good

[@data4163]

Coke👍

[@Jerome-cc2sl]

If you still work at McDonalds please post more vids like this!!!

[@pretty3332]

Thnks buddy

[@internetinsanity1611]

realizing that there are no dollar notes in canada and you have to tender singles with coins what a nightmare

[@demiquinn8136]

In the uk, we don’t have pound notes, we only have a pound coin but I’ve never seen the problem

[@markgaudreau8053]

having a full wallet of one dollar bills is no fun at all; you wake up after a good night out and think your rich, than you realize you have like 15 bucks

[@demiquinn8136]

@@markgaudreau8053 I’d be devistated 😂

[@plushbatfan]

What’s the currency used in those sales?

[@WQIOPA]

Canadian our money looks like its from monopoly lol

[@josephbennett3482]

That is Canada , they got Goofy looking money like the UK does. Multicolored money is very strange.

[@juicyraspberries]

That girl ordered a drink but didn’t have enough money, but still gave it to her anyways. Is that normal?

[@yoru489]

hahaha yeah wth was that

[@supersmashmaster43]

Yeah it is believe it or not, homeless people and teens will do it all the time. Dude probably should've offered a medium drink instead but sometimes we just give it to them out of pity lmao

[@juicyraspberries]

@@supersmashmaster43 do the managers get mad if they give ppl free stuff? At what point do they say no? If they ordered a full meal?

[@supersmashmaster43]

​@@juicyraspberries It depends. In this case, the girl covered most of the drink price so it wasn't technically free, a manager probably wouldn't get really annoyed over that. It also depends on where you work, if the managers are chill or not. A lot of times we'll make extra drinks or ice cream by mistake and just give it away to a random person instead of throwing it away, managers are fine with that. Only time managers would get annoyed is if someone wants an extra topping on their food but you don't upcharge them for cause that's what you have to do. Overall they don't really get mad over free stuff if it's something small like this.

[@ballain1]

@@supersmashmaster43 Especially when she orders the 1 thing with the most markup I mean 3,80$ for a fountain coke, thing probebly cost less then 0,10c lol

[@isaackamieniecki]

I didn’t expect for the screen to look like that

[@mard19827]

What country is this

[@rzkyr6597]

nice content

[@Juvernrocks]

Makes u realize how People r so fucking rude. Use the Kiosk if you know everything yourself.

[@ryanprescott98]

Thank you for sharing what happens from the POV of the cashier. I know what to be mindful of when they are looking for the buttons and dealing with all of the funky machine things.

[@PlatinumGamingg]

imagine working at a pizza chain i had to figure out which buttons to press for specific menu configs and toppings

[@myname-isvincent5683]

​@PlatinumGamingg I promise you a pizza chain is easier than a burger joint like McDonald's or whataburger. Especially when they serve a lot more than just burgers. I speak from experience.

[@Niterayde]

after a while it becomes muscle memory unless something goes sideways xD

[@notafalconsfan7897]

@@myname-isvincent5683 haha I work at a sonic.

[@phoebexxlouise]

Keep in mind that y'all can't see the customers faces. When you're on the till and reading customer emotions, especially their impatience, it can feel way more intense and fast paced.

[@NIGHTMARE8877]

That’s why I quit. Dealing with that 8 hours a day is pure hell.

[@3LANTRA]

Person didn’t didn’t have enough for their drink. Bro still doesn’t hesitate to give her the drink without a word. real one

[@Juice-ig3jz]

Ridiculous now every time she goes in somewhere she’s going to short change them and act surprised when they turn her away. He was was very nice for that.

[@_marty]

@@Juice-ig3jz as a fast food worker, the only person that is getting fucked when you give a free drink is the owner and even then we spend about $50 for a case of syrup that will last us weeks, we make way more profit from the syrup than it costs.

[@lanadelrio-op6xz]

Touch grass​@@Juice-ig3jz

[@BerlinBLR]

@@_martythats kinda how this whole thing works. Sell it for more than it cost you to buy

[@_marty]

@@BerlinBLR yeah... that's what I was going for?

[@CreativeB34ST]

2:21 "He's paying for me too" - "Inaudible mumbling" - "Err, yes you are". BROOOOO

[@liar-888]

that shit was so funny "no im not"

[@BigDogHDSPB]

You’re a little *****

[@-TheFacelessGamer-]

That's funny. It's also an employee meal.

[@lucasS0724]

“I want the meal but no drink” 😂

[@Chantrijuanderers]

Dealing with customers 😂

[@Bizzle74]

hate when they do that 🙄

[@lIII0IIIl]

Is it cheaper that way?

[@KatieT97]

@@lIII0IIIla meal is typically more bang for your buck if you want everything included (basically discounts everything by like 50 cents per item or so) but yes it is usually still cheaper to leave off the fries or drink. However you don’t really call it a meal if you don’t want the drink, because saying meal or combo implies that you want everything included. Just saying something like “I’ll have a burger with just a side of fries” suffices, I may clarify if you want a beverage but I’d still know that you probably don’t.

[@lIII0IIIl]

@@KatieT97 Thank you for the info. I understand the concept of the “meal with no XX.” If there is no XX then it’s not a “meal.” I want to make it as easy as can be when I order. I know it varies by location, but I always order cheeseburgers, “No Pickle. No Onion.” If I don’t say it explicitly that way, I might get some onions or pickles. Just my experience. I’m trying to make it easier for everyone!! Thank you again for your reply!!

[@nathanjamesbaker]

Turns out working in a fast food restaurant is just as unglamorous and soul-crushing as one would expect. No wonder fast food restaurants have a hard time finding employees.

[@vancefr]

With office jobs, your soul dies, with physical jobs, your body dies. with fastfood jobs, you get best of both worlds with half the pay.

[@nathanjamesbaker]

​@@vancefr Very well said, and almost certainly true.

[@alexbaker2834]

As a former fast-food worker I can confirm 👍

[@excapism8839]

when I was 18 I got my first job at Mcdonalds. the manager just threw me on the POS and said it was simple to "just read it." i quit after 5 days cause that shit was too damn confusing

[@Theraceisgolden]

😂

[@localmilfchaser6938]

How do you quit that fast? I’m also 18 and I’m gonna start working soon😅. How do you quit that early?

[@sofiatoledo5438]

The Canadian format looks so much more complicated compared to the one in the U.S.

[@12369ja]

I was literally looking for a comment that said what country this was.

[@alexawef]

Heh that Poutine label gives it away

[@Dibujito322x]

Fr

[@Dexterity07]

bcuz US people are born with mcdonals genes in their DNA because they eat them so much that it's second nature for them to use their stuff.

[@supersmashmaster43]

Yeah we have a lot more than the US but this guy is probably a new employee, cause once you get used to it, it's easy af. It's only annoying when customers ask for specific stuff like to take toppings off, extra toppings or want something really specific so you have to hit the ask me button at the top and let the kitchen crew know.

[@Lebs192]

3:43 "Are you ordering the whole menu"

[@SoberAddict00]

"No.......yeah..." "sweet"

[@NadiaMegaiz]

❤Surry yfltg

[@Mr_Crypt]

This makes me feel a lot better about myself seeing him have a hard time finding the items on the POS. Tried it on my second day and couldn't do it lol

[@thej7362]

dear god i hope your pos isnt as crowded as this guys, mine is much more simple

[@pirategamer6630]

It's tough for.new employees. It was tough for me when I first started. I'm a crew trainer now though so I can actually see the development of the crew firsthand. Repetition always works.

[@zackattackwojo]

You can’t work at McDonald’s 😂😂😂😂😂😂😂😂😂😂

[@Mr_Crypt]

@@zackattackwojo Weird because I am. Nice assumption though

[@Olivia_432]

When I’m 14 I’ll probably apply, and I’ll probably have trouble finding the items too 😭 (my McDonald’s takes 14+)

[@Mattheyou]

9:15 its these customers that i hated while working at mcdonalds

[@Bizzle74]

Your manager expects you to stay at the register waiting for that customer to come back when its short staffed and they just put the order on the counter without even calling it out or helping u do the ice creams

[@Reverend-Race-Horsey]

I would just mark the order on hold and assist the next customer.

[@chocoking550]

The one thing I hate about customers are the ones who order with me, I send the order in, about to take payment for them to tell me they have a code or a coupon. x...x Like why didn't you tell me that before?!

[@NaomiBasek]

I work at McDonald's and I never knew how to operate this machine but thanks to you I managed to understand it thank you very much a superb video ❤

[@ownSystem]

Thanks for ur hard work to all workers of the world keep up the good work

[@shamanth19818]

Hey, brother, I appreciate the POV experience.

[@MightyMuffins]

Now that one was a busy lunch rush. Usually here in NY you see more of that rush on drive thru these days rather than being in the store....especially on the dinner rush from 6-8p where you can get like 7-12 cars back even with the double lane drive thru. I have had usually faster luck staying in the drive thru than going inside even with that many cars.

[@liamwelsh5565]

Seems like it was a McDonalds close to a school so that's why it was busy inside. I remember the McDonalds at my highschool was a zoo at lunch time lol.

[@MightyMuffins]

@@liamwelsh5565 Most around the Albany NY area are packed....mostly on the drive thru. Usually it's ALWAYS at least 5 cars deep.

[@jacob24-78]

@@MightyMuffinsthe one by my house in canada the lineup is always at least 10 cars no matter what time it is because we only have 2

[@Reverend-Race-Horsey]

​​@@liamwelsh5565I know some schools have restaurants in them. Did your H.S. have the McD inside? I went to a middle school in Pensacola FL with a mini Pizza Hut in it. Well, it was a cafe with a Pizza Hut logo and pizza anyway. 😁

[@liamwelsh5565]

@@Reverend-Race-Horsey No it was a 5 minute walk.

[@emylifox]

I hate watching these vids.. its not the easiest job you can get, and they dont pay you enough for what youre dealing with.. at least where Im at.

[@RuffeverYT]

I mean you can still watch the video It's just the job

[@superkidbestgamer3256]

thanks for making these videos, it helped me alot when i started working on the register at mcdonalds

[@kristelpadura7163]

Hello! Thank you for this video. Very helpful po lalo na for a new McDonald's crew like me. Hope you can upload again new videos for POV lunch and breakfast rush taking orders :)

[@noahb26]

as a software engineer this video is hard for me to watch lol. why does the PoS look so unintuitive and outdated? literally one of the primary parts of their job and it looks like shit to use lol. they could easy make this 100% more efficient for everyone if they just updated it to something modern.

[@agathahearth]

Yeah it looks like something out of the 90’s

[@thompsonmatthew]

There's no point, the long-term strategy is to get customers to order themselves using touchscreens or the app, so they don't have a cashier taking orders.

[@louievillasenor3111]

Damn it’s 13$ for 6 nuggets a medium fry and a sprite

[@common91941]

I was thinking the same thing must be a turnpike location there always more expensive

[@llllllllIlllIlIl]

It’s Canadian nothing dollars. So it would be like 9 10 ish in the best country in the world

[@shakkjohnson5701]

crazy how cameras in the kitchen have become the norm now, employees how so much pull now

[@prestontoborg4149]

$19.80 is robbery lmao

[@csnpatty]

$14.81 USD. Taxes are very high in 🇨🇦 for sure!

[@HyperAB]

this POS looks so old and slow to what i was using when i worked at at mcdonalds in the US in 2017... self serve stations are a godsend. takes so much stress off the employees and lets the customer customize much more

[@youaintmymommaonperiodt8007]

With that robots are going to take the fast food jobs away from people

[@SteveEdward_]

The store is so clean! The people running this business know what's up!

[@ryans413]

Most Canadian restaurants are always clean

[@YourSeriousDev]

Seriosly its 2024 and the ui looks like its for windows 7

[@meb7210]

People saying I want the meal but no drink happens more then u think lol I worked at arbys we dealt with same thing

[@matthijshermans4685]

Why looks the system so hard to use compared with the dutch system ours is so much easier

[@WoobyHob]

10:36 how does it work? it costs 3.80 but she only paid 3.05

[@nitinprakash4404]

Think when he clicked “Exact Cash” system took it as paid exactly

[@WoobyHob]

@@nitinprakash4404 I meant won't everyone just come and try to get a 3.80 drink and pay less?

[@nitinprakash4404]

@@WoobyHob oh ok my bad sorry, yeah everyone can do that.

[@supersmashmaster43]

@@WoobyHob nah it was just a broke teenager he probably felt bad lol I do that sometimes it's not a big deal

[@WoobyHob]

@@supersmashmaster43 That's nice of you. i just wondering how strict it is when it comes to tallying the amount of money at the end of the day

[@KylliMarie-gq9qw]

Please consider making more cash register videos!

[@Caleb_FC]

Ordered 3 burgers, 4pc nugget, large shake, and demands someone else pay for it?

[@horyss5496]

I rather be homeless than stand and talk whole day like slave

[@Lisa-z6p]

Awesome video

[@antidiz]

I take it this is in Canada from seeing all the funny money?

[@kairv2562]

That UI needs a upgrade Oh my god looks so dated

[@P1k0n_0]

Since you work at mcdonalds, tell me what that beeping noise is in the background? It's always so nostalgic.

[@12369ja]

The fryers

[@ryans413]

Kinda stupid the guy was getting told to go serve the customers when he was trying to fix the mess the cooks made with the orders.

[@JokeriSokeri]

Can i get uhhhhhh...

[@scourger6992]

*Patrick's voice

[@prettytay7713]

Easiest job I ever worked. The hardest part was keeping everything stocked and the hard to please customers

[@vancefr]

"Youre supposed to press buttons with the pictures of food on em"