McDonalds POV Lunch Rush Taking Orders

[@VanyaBlossom]

Never knew the McDonalds register layout was so complicated. Now I know why they looked so lost when we order from the cashier

[@VICTORY6443]

Bro it has pictures on the pos how is that complicated lol

[@Collinbeballin12]

@@VICTORY6443it’s complicated because there’s not placed properly were I work and also weird for editing g

[@OfficialTactiq]

​@Collinbeballin12 I'm surprised that not every location is using the self order stations

[@madib6978]

try working AT BURGER KING lmaooo

[@Collinbeballin12]

@@madib6978 is kill myself

[@Lalaafastroli]

makes me realize how unnecessary complicated this all is. Seeing self ordering stations in fast food is a game changer.

[@jamesm7072]

it is nowhere near this complicating at my store, im not sure why his menu looks like that

[@Absorbant]

​@@jamesm7072 this is a canadian mcdonald's

[@jamesm7072]

@@Absorbant then it’s not mcdonald’s it’s a fucking disaster 😭

[@Adriano-il3gx]

It is extremely important to create jobs for a country's economy, in case you don't know

[@yurab1834]

It's not really that complicated. Self-ordering stations maximize user-friendliness, employee PoS machines maximize speed. Sure, there are other UX issues here (like mixing buttons for adding items with buttons for modifying existing items, or some menus being seemingly randomly arranged), but the main point is that everything is presented all at once - it's unintuitive for someone looking at it for the first time, but an employee that does this for 8 hours a day can punch out everything in seconds, without having to move between nested tabs of meal categories and going through 3 confirmation prompts.

[@ryanprescott98]

Thank you for sharing what happens from the POV of the cashier. I know what to be mindful of when they are looking for the buttons and dealing with all of the funky machine things.

[@PlatinumGamingg]

imagine working at a pizza chain i had to figure out which buttons to press for specific menu configs and toppings

[@myname-isvincent5683]

​@PlatinumGamingg I promise you a pizza chain is easier than a burger joint like McDonald's or whataburger. Especially when they serve a lot more than just burgers. I speak from experience.

[@Niterayde]

after a while it becomes muscle memory unless something goes sideways xD

[@notafalconsfan7897]

@@myname-isvincent5683 haha I work at a sonic.

[@phoebexxlouise]

Keep in mind that y'all can't see the customers faces. When you're on the till and reading customer emotions, especially their impatience, it can feel way more intense and fast paced.

[@NIGHTMARE8877]

That’s why I quit. Dealing with that 8 hours a day is pure hell.

[@Pwnedby]

@@NIGHTMARE8877FRRRRRRRR

[@CreativeB34ST]

2:21 "He's paying for me too" - "Inaudible mumbling" - "Err, yes you are". BROOOOO

[@liar-888]

that shit was so funny "no im not"

[@BigDogHDSPB]

You’re a little *****

[@-TheFacelessGamer-]

That's funny. It's also an employee meal.

[@tornadothebrit]

Im glad theyre adding self service machines to McD's now. Takes a lot of stress off of the staff, allows more customization, and is just better for people who are socially anxious.

[@zone7770]

😐

[@tornadothebrit]

@@zone7770 😐 problem?

[@DRAG0N1012]

Ours is one of the busier location we tell people to use the kiosks unfortunately we are understaffed so our kitchen is too slow for our volume but otherwise we are pretty quick.

[@Lucas-cz2zn]

I've had them in my local McDonald's in the UK for yearsss now

[@dazednconfusedrn]

i don’t get how someone could be so socially inept they can’t even talk to a cashier 💀🤦‍♂️

[@nathanjamesbaker]

Turns out working in a fast food restaurant is just as unglamorous and soul-crushing as one would expect. No wonder fast food restaurants have a hard time finding employees.

[@vancefr]

With office jobs, your soul dies, with physical jobs, your body dies. with fastfood jobs, you get best of both worlds with half the pay.

[@nathanjamesbaker]

​@@vancefr Very well said, and almost certainly true.

[@alexbaker2834]

As a former fast-food worker I can confirm 👍

[@lucasS0724]

“I want the meal but no drink” 😂

[@Chantrijuanderers]

Dealing with customers 😂

[@Bizzle74]

hate when they do that 🙄

[@lIII0IIIl]

Is it cheaper that way?

[@KatieT97]

@@lIII0IIIla meal is typically more bang for your buck if you want everything included (basically discounts everything by like 50 cents per item or so) but yes it is usually still cheaper to leave off the fries or drink. However you don’t really call it a meal if you don’t want the drink, because saying meal or combo implies that you want everything included. Just saying something like “I’ll have a burger with just a side of fries” suffices, I may clarify if you want a beverage but I’d still know that you probably don’t.

[@lIII0IIIl]

@@KatieT97 Thank you for the info. I understand the concept of the “meal with no XX.” If there is no XX then it’s not a “meal.” I want to make it as easy as can be when I order. I know it varies by location, but I always order cheeseburgers, “No Pickle. No Onion.” If I don’t say it explicitly that way, I might get some onions or pickles. Just my experience. I’m trying to make it easier for everyone!! Thank you again for your reply!!

[@xerxesYt123]

the self ordering kiosk is such a big help, it speeds up the process. the only slow point is in receiving because some customers don't get their tray of meals right away when called, causing the server to shout the number louder.

[@3LANTRA]

Person didn’t didn’t have enough for their drink. Bro still doesn’t hesitate to give her the drink without a word. real one

[@Juice-ig3jz]

Ridiculous now every time she goes in somewhere she’s going to short change them and act surprised when they turn her away. He was was very nice for that.

[@_marty]

@@Juice-ig3jz as a fast food worker, the only person that is getting fucked when you give a free drink is the owner and even then we spend about $50 for a case of syrup that will last us weeks, we make way more profit from the syrup than it costs.

[@lanadelrio-op6xz]

Touch grass​@@Juice-ig3jz

[@BerlinBLR]

@@_martythats kinda how this whole thing works. Sell it for more than it cost you to buy

[@_marty]

@@BerlinBLR yeah... that's what I was going for?

[@sofiatoledo5438]

The Canadian format looks so much more complicated compared to the one in the U.S.

[@12369ja]

I was literally looking for a comment that said what country this was.

[@alexawef]

Heh that Poutine label gives it away

[@Dibujito322x]

Fr

[@Dexterity07]

bcuz US people are born with mcdonals genes in their DNA because they eat them so much that it's second nature for them to use their stuff.

[@supersmashmaster43]

Yeah we have a lot more than the US but this guy is probably a new employee, cause once you get used to it, it's easy af. It's only annoying when customers ask for specific stuff like to take toppings off, extra toppings or want something really specific so you have to hit the ask me button at the top and let the kitchen crew know.

[@Lebs192]

3:43 "Are you ordering the whole menu"

[@SoberAddict00]

"No.......yeah..." "sweet"

[@NadiaMegaiz]

❤Surry yfltg

[@NaomiBasek]

I work at McDonald's and I never knew how to operate this machine but thanks to you I managed to understand it thank you very much a superb video ❤

[@Mr_Crypt]

This makes me feel a lot better about myself seeing him have a hard time finding the items on the POS. Tried it on my second day and couldn't do it lol

[@thej7362]

dear god i hope your pos isnt as crowded as this guys, mine is much more simple

[@pirategamer6630]

It's tough for.new employees. It was tough for me when I first started. I'm a crew trainer now though so I can actually see the development of the crew firsthand. Repetition always works.

[@zackattackwojo]

You can’t work at McDonald’s 😂😂😂😂😂😂😂😂😂😂

[@Mr_Crypt]

@@zackattackwojo Weird because I am. Nice assumption though

[@Olivia_432]

When I’m 14 I’ll probably apply, and I’ll probably have trouble finding the items too 😭 (my McDonald’s takes 14+)

[@Shoebil]

All work is noble. If you wake up in the morning for any work, that's work. Anything taxing you Mentally, physically, emotionally, your time and/or finances (commuting + Gas) Can't stand anyone who says X job is not a "real job."

[@excapism8839]

when I was 18 I got my first job at Mcdonalds. the manager just threw me on the POS and said it was simple to "just read it." i quit after 5 days cause that shit was too damn confusing

[@Theraceisgolden]

😂

[@localmilfchaser6938]

How do you quit that fast? I’m also 18 and I’m gonna start working soon😅. How do you quit that early?

[@Mattheyou]

9:15 its these customers that i hated while working at mcdonalds

[@ownSystem]

Thanks for ur hard work to all workers of the world keep up the good work

[@superkidbestgamer3256]

thanks for making these videos, it helped me alot when i started working on the register at mcdonalds

[@dogedog2447]

doge

[@MightyMuffins]

Now that one was a busy lunch rush. Usually here in NY you see more of that rush on drive thru these days rather than being in the store....especially on the dinner rush from 6-8p where you can get like 7-12 cars back even with the double lane drive thru. I have had usually faster luck staying in the drive thru than going inside even with that many cars.

[@liamwelsh5565]

Seems like it was a McDonalds close to a school so that's why it was busy inside. I remember the McDonalds at my highschool was a zoo at lunch time lol.

[@MightyMuffins]

@@liamwelsh5565 Most around the Albany NY area are packed....mostly on the drive thru. Usually it's ALWAYS at least 5 cars deep.

[@jacob24-78]

@@MightyMuffinsthe one by my house in canada the lineup is always at least 10 cars no matter what time it is because we only have 2

[@Reverend-Race-Horsey]

​​@@liamwelsh5565I know some schools have restaurants in them. Did your H.S. have the McD inside? I went to a middle school in Pensacola FL with a mini Pizza Hut in it. Well, it was a cafe with a Pizza Hut logo and pizza anyway. 😁

[@liamwelsh5565]

@@Reverend-Race-Horsey No it was a 5 minute walk.

[@Bizzle74]

Your manager expects you to stay at the register waiting for that customer to come back when its short staffed and they just put the order on the counter without even calling it out or helping u do the ice creams

[@Reverend-Race-Horsey]

I would just mark the order on hold and assist the next customer.

[@Ниггерфиш]

Love working the register at the local grill I work at. Since I've got admin access to the entire PC I've added some keyboard shortcuts for the most used actions. Nearly doubled my efficiency with that move

[@juniorcruz6384]

Tomorrow is my first day at McDonalds gotta watch this in case no one helps me😭

[@Chantrijuanderers]

Good luck bud!

[@goldlemon7962]

Makes me realize how much easier it was for older diners to write down people’s orders on pieces of paper and hang them up for the chefs to cook. I wish McDonald’s did that these days, but the kiosks make it 10x easier

[@imandhi4050]

This is so helpful 😭 thankyou so much im gonna work there in like 1 weeks and im so nervous

[@kristelpadura7163]

Hello! Thank you for this video. Very helpful po lalo na for a new McDonald's crew like me. Hope you can upload again new videos for POV lunch and breakfast rush taking orders :)

[@shamanth19818]

Hey, brother, I appreciate the POV experience.

[@Charlestons-House]

Ahh good old service and dealing with annoying people my least favorite thing about my job is people making it harder than it is lol 😂. Good work my friend as we both got paid in the end

[@Mira-cf9ek]

I've worked for both KFC and McDonalds, so I know how stressful it can be during the lunch and dinner rush.

[@movieandshowclipsss]

ITS NOT STRESSFUL

[@Memeolio]

Crazy I was just watching your videos then I see you just posted

[@Chantrijuanderers]

Thank you my friend..☺️

[@1n3_zer0]

I work at mcdonalds, the windows are much more chaotic, with people getting drinks to serve, making food, getting food ready, taking orders, and handing out food.

[@treasuretrails]

Why am I drunk watching this instead of looking for a job right now lol

[@SteveEdward_]

The store is so clean! The people running this business know what's up!

[@ryans413]

Most Canadian restaurants are always clean

[@nathanjamesbaker]

5:25 Whoah, Canadian money. Until I saw that, I assumed the video was filmed in the U.S.

[@MysticMothe]

It's in the Philippines, I can tell because of the accent and the people

[@nathanjamesbaker]

@@MysticMothe Wrong. It is Filipinos in Canada. It says on the uploader's KZbin channel "Mga Boss Idol Samahan nyo kami sa aming buhay dito sa Canada.., sabay sabay tayo mag explore at matuto kung paano ang buhay dito sa Canada" That translates to "Boss Idols, join us in our life here in Canada.., let's explore together and learn how life is here in Canada"

[@ballain1]

@@MysticMothe LOL it's in Canada but we have lots of Filipinos, heck a Mcdonalds in Vancouver you might think it would be in China

[@ryans413]

Me too lol

[@delsymdrinker8064]

@@MysticMothe There are lots of Filipino immigrants in canada

[@NickH81]

UK tills don’t even have pictures lol. Dont know if it would help much though 😂you’d think in 2024 we’d have a better UI that was more user friendly, but nope!

[@TheCoolStuffHD]

$8 for just a medium fry and a coke 😢 still like $6 usd, that’s wild.

[@zerxfn.9605]

Thanks for choosing mc donalds! Have a nice day!

[@Lisa-z6p]

Awesome video

[@vancefr]

"Youre supposed to press buttons with the pictures of food on em"

[@P1k0n_0]

Since you work at mcdonalds, tell me what that beeping noise is in the background? It's always so nostalgic.

[@12369ja]

The fryers

[@prettytay7713]

Easiest job I ever worked. The hardest part was keeping everything stocked and the hard to please customers

[@esotericusername823]

I am so glad my job has an easy POS system this looks like hell if you're new/in a rush

[@raihanrabbani386]

man the UI/UX Engineer aint no joke

[@EmilyQueenno12]

as someone who worked at mcdonald’s during covid, it might seem easy but imagine how bad the drive through lunch rush gets, especially when you can only do so much at the front window while cars are trying to avoid people coming up. Ive had multiple grown ass people tried to fight me for literally stuff that was outta my control. I was 16, so never treat any fast food worker with disrespect at all because you dont know how bad it is until you worked at a fast food place

[@Supreme-Fishy]

4:35 Love the hello 👋 the lady said

[@prestontoborg4149]

$19.80 is robbery lmao

[@csnpatty]

$14.81 USD. Taxes are very high in 🇨🇦 for sure!

[@ryanx1225]

who asks for a meal without the drink help

[@mrcringe8286]

@@thycutehojust get a Diet Coke then it has 0 calories

[@brix-rb9dg]

@@mrcringe8286 i get meals without the drink when i dont want a drink/already have something to drink but the meals cheaper then food+fries

[@Keeith7]

​@@mrcringe8286 diet soda is worse than regular soda lmao zero calories doesn't make it good

[@mrcringe8286]

@@Keeith7 first no it’s not second if you just give up everything and don’t enjoy life then why are you living?

[@jacob24-78]

@@mrcringe8286or just get a water bottle

[@GEEBERR]

love the little blue msn avatar on the top right lol

[@esseddik5922]

Love your content

[@chocoking550]

The one thing I hate about customers are the ones who order with me, I send the order in, about to take payment for them to tell me they have a code or a coupon. x...x Like why didn't you tell me that before?!

[@louievillasenor3111]

Damn it’s 13$ for 6 nuggets a medium fry and a sprite

[@common91941]

I was thinking the same thing must be a turnpike location there always more expensive

[@llllllllIlllIlIl]

It’s Canadian nothing dollars. So it would be like 9 10 ish in the best country in the world

[@bruisedbug]

This makes me so anxious

[@kevinwismer9457]

Good work, and don't let anyone ever look down on you. We are hard workers, even if society tells us we should "get a real job".

[@SolsticeRblx]

why cant they just use a slightly modified version of the current self ordering system.... looks way too complicated for no reason, could be wrong tho

[@supersmashmaster43]

Nah once you get the hang of it it's easy, the only issue is that it's somewhat slow

[@shutup7134]

I feel like I’ll get so overwhelmed

[@AZBYCX963]

This is so difficult compared to working at a gas station

[@PichiyLife]

My little brother has in interview at McDonald's on Thursday. Wish him luck

[@infi2723]

theres a 95% chance he'll get it if he even shows up

[@GenF91]

Wow, always wanted to see how it looks like.

[@meb7210]

People saying I want the meal but no drink happens more then u think lol I worked at arbys we dealt with same thing

[@universalgames2901]

3:16 Bro broke the 5th rule on the paper 💀

[@htet1999]

🤣

[@SayNo2NoseBeers]

Respect to you my good sir. Dealing with people all day long is NOT easy work.

[@liryx_gbbk6448]

Its crazy i got recommanded this vid because i’m going to my first job interview this tuesday at McDonald’s , im scared

[@ownSystem]

U got this :)

[@NormanGaming196]

That attempt at blocking the kids face at the start RIP

[@Austyn_Young7]

Ik we all saw bros face fr😂

[@zerxfn.9605]

Welcome to the McDonald's!

[@KylliMarie-gq9qw]

Please consider making more cash register videos!

[@SoyJr3]

This looks like the music beat tables compared to the self ordering screens

[@Jacois]

I wanna see you do the Brower order! :)

[@therealraviable]

Seeing this dude struggle on cashier reminds me of how i was when i first saw the canadian till. I was able to get the hang of it in a few days / weeks because technology is a more natural thing to me. Been a year since that was the case and nearly everything is a breeze when it comes to actually taking orders

[@truthadvocacy]

If technology is so "natural", try to configure an IT gear, and you'll find out it isn't. An electronic cash register is "child's play", in comparison.

[@DREAMMZOFGOLD]

My anxiety kicks my butt when it comes to this type of job 😅

[@Khanviction]

that one girl took her friend to her workplace and didnt bother ordering for him even though she had discount.. damn

[@IsaacDavila-uk6yx]

Im working soon at McDonald’s and wanna see how it goes 😂😅

[@رازانعطيف]

😂😂

[@YourSeriousDev]

Seriosly its 2024 and the ui looks like its for windows 7

[@Maple_Tachibana]

Looking at the UI it’s so stupidly complicated. Meanwhile us customers have an easy to use UI for the kiosk and MCDO app. No idea why they can’t implement that for their employees,

[@OfficialTactiq]

The employees don't even have those in my city anymore u just order ourself and sit down and wait for them to bring ur food much more efficient for employees and doesn't take long at all

[@officiallucid7879]

I used to work for mcdonalds and its only worth it if u go to mcdonalds university or ur good with the district manager and franchisee personally

[@shakkjohnson5701]

crazy how cameras in the kitchen have become the norm now, employees how so much pull now

[@ImaginaryMochi]

The reason I don’t want to work at fast food is because not that this looks complicated ( ngl I like how how it looks for me) but for me I can’t hear very well, and just hearing everything happening around me would definitely make me want to quit on the first day😭

[@antidiz]

I take it this is in Canada from seeing all the funny money?

[@Richard_Productions]

Me: Watching someone work another job while at work

[@haithy]

I love how the first customer asks if it was just the 6 piece nuggets (not the meal) and the cashier confirms that, but he is charging her for a meal!

[@nelsondnazariotorres8732]

She wanted the meal. I dont get what you mean.

[@brittanywoodhead1560]

@@nelsondnazariotorres8732that part. She even asked for a sprite.

[@LxShadowKnightMain]

I was so adept at the register that they literally never let me do anything else. It was my first job and I was 14.

[@clipstorage-cp6pr]

now i see why my orders always take so long my last order was 3 years ago, I moved to an area that has a burger king much closer to me and their jr whopper has just been hitting completely different then McDonalds food that is loaded up with preservatives

[@Rose-wh6md]

The menu looks like a really confusing game at the casino 💀

[@Iconic_maya9]

Worked at mcdonalds and taking orders is something i never did. I practically did everything except take orders on drive thru or front end but i always worked on grill or on table and took out trash cleaned and gave customers their order outside. Miss working at Mcdonalds.

[@Hello_you909]

I just got hired at McDonald’s I’m supposed to be attending an orientation too receive my uniform and stuff. Do you have any tips for actually working there? I’m so nervous Lol

[@arilovah]

⁠@@Hello_you909as someone who worked at mcdonald’s for 8/9 months & is planning on working there again soon bc i can’t find a job lmao, once u get use to everything it’ll become so easy. the pos system is rlly complicated the first few weeks of being there but once u start to remember each button or each trick, it’ll become like muscle memory. i didn’t work kitchen all my time there so idk what’s that like but making drinks was rlly simple as well as fries and hashbrowns. sending out the orders is probably the easiest job since all u do is pack the orders and call the receipt number out to the customers. drive thru is the most fun station imo whether that be doing payment or taking the order or giving out the food. during rushes it can be hell with everyone screaming at u where the order is at or a customer is complaining through the window but 70% of the time you’ll have a lot of fun. it’s a great job and it’ll make you realize how hard fast food actually is!

[@MetaBinding]

​@@Hello_you909was your soul crushed?

[@Iconic_maya9]

@@Hello_you909be yourself and don’t stress it too much Sorry for replying so late Hope you got the job

[@zack9777]

working at tim hortons i feel this

[@Chantrijuanderers]

I want to work at tims

[@zack9777]

@@Chantrijuanderers not fun i have do 5 jobs

[@moana5041]

In Japan ,mc crew have 30%discount😊

[@Yomamaismymoma-i9i]

Don’t say “is that everything”, proceeds to say “is that everything”

[@Jorma___]

This looks sooooo old UI. That could be so much more clear, those different amount of nuggets being on other raw and completely other side of the UI

[@wowxd9893]

They just don't care it ( i mean business )

[@mikasa9167]

everytime i work theres always a rush. im somewhat new cuz today is gonna be my 6th day and i keep messing up all the time, like i mess up the order and i keep having to get the manager☠️ yesterday was so bad too, they were all annoyed at me and i almost cried. I really hope it doesnt stay like that

[@aaronsaunders6974]

cool demo. mcdonald’s register stands out from other demos i seen. i just have one curiosity: the till button.

[@khalifmathis6641]

3:42 - “Are you ordering the whole menu?” BRO WHO tf said that?!?!?😂😂😂😂

[@Chantrijuanderers]

Hahaha😂😂

[@JRBowling1997]

Damn. I wish the U.S McDonald's had Root Beer. Bk in u.s has it tho. So thats good.

[@pirategamer6630]

My store actually has Root Beer. It's awesome.

[@MilkyHorrn]

The screen looks so complicated I would feel so much pressure during a rush hour and mess up

[@wowxd9893]

Даже после ухода макдоналдса из россии, всё осталось тоже самое. Из различий: на кассовом терминале нет картинок, там только названия и этот терминал такой-же сложный))) И ещё отличие в том, что планшет для вызова заказа на прилавке сенсорный. Мне кажется, что если я смогу уехать из России и устроиться в зарубежный макдоналдс, то мне будет не так сложно :D

[@Caleb_FC]

Ordered 3 burgers, 4pc nugget, large shake, and demands someone else pay for it?

[@Jinisinsane]

Used to work at wendys when I was 16, hated it when they order something and then change their mind after I just put the order in.

[@waynecarr-j6d]

I’m working at McDonald’s too😊😊😊

[@francismori7]

Around 16:30, the guests have an itemized order that could be converted to some EVMs, doesnt the register automatically do this to save the guest money? Tims registers do it

[@Mr-Magnificent]

Its so nice that a MANFRED is working there. Grüße gehen raus an Manfred aus dem Heimatland, halt die Ohren steif!

[@aghostyboi3075]

Yk, they could really organize the register to be more efficient instead of whatever that layout is😂

[@VictorHuang-qz9kv]

Bro loves his job at mcdonalds