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Medibuddy Domi Reimbursement Full Process Explained for TCS, IBM and Wipro Employees.
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A Guide to Raise Domiciliary Claims
Domiciliary treatment covers all illnesses (subject to policy terms and conditions) that do not require hospitalization. These
include treatments taken either from a physician or at the OPD in a hospital.
Steps to Raise Domiciliary Claims:
1. Log into MediBuddy. Select ‘Domiciliary Claims’ under Claims tab and enter the details of your
treatment. This includes Beneficiary Details, Claim Details, and declaration of claim submission.
2. Select the ‘Bill Type’ under the ‘Add bill’ section and fill in the below details. You also have an option to add multiple bills if required:
(A. Doctor Prescription: Registration number and Clinic address details are mandatory. B. Pharma bills: Location and GST/ DL details are
mandatory. C. Investigation bills: Bill number and Address details are mandatory. D. Dental related bills: Clinic name and Doctor details are mandatory)
3. Scan and upload your documents online for faster processing of your claim. Retain the original documents / photocopies for your reference. Submit / courier all hard copies of original documents along with the claim form to the address specified in the contact matrix
Claim Form
Duly filled and signed claim form as generated through the portal. Staple the claim form along with supporting documents. In case of multiple claims, staple them separately.
Hospital Bills and Receipts
1. Original pre-numbered bills/receipts from the doctor’s official receipt book that must mandatorily include pre-printed doctor’s
information, contact details and receipt number. Doctor consultation bills on their letterheads are not acceptable even though it
is stamped.
2. All original investigations bills and reports along with doctor’s advice / prescription (wherever applicable) pertaining to the
ailment/treatment.
3. Original medical bills or receipts along with prescriptions for the medicines purchased from authentic / licensed pharmacies and
bills should mandatorily carry a GSTIN and DL number.
4. Doctor’s prescription should carry following information:
Beneficiary details.
Disease name (diagnosis) and duration.
Doctor registration number, clinic / hospital address and contact details.
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