Messing Up a Move

The plaintiff hired the defendant’s moving company and paid in advance. However, after the job, the plaintiff claims the defendant overcharged his credit card, so he’s suing. The defendant says she initially gave the plaintiff an estimate before the job, and he agreed to the extra charges on the day of the move.
Case #27319
#PeoplesCourt #RealityTV #Court

[@user-fw8bw3eg7q]

Defendants are definitely scamming. I hope they're shut down.

[@Greenmachine79]

I love how the defendant jazzed up her asics zip up with a boa.

[@brettsfav4]

The glasses were 🔥

[@jb3702]

😂😂she didi get creative

[@cassandra6710]

I really think they were taking advantage. Charge by the hour ? Charge by the size ? Charge by amount of stuff ? Like which is it.

[@wildcaveman5310]

It’s a complicated method of charging but that doesn’t mean it is incorrect. If you work in the home services industry (management side) you should understand it. It sounded like that company charges a premium price but don’t assume they are crooks.

[@MusicTennis]

I agree and wow did she fast talk from 6:56 to 7:10. That's an all time record but seriously charging 3 times what was quoted is nuckin futz for that job.

[@BREEZYM6015]

It's all three man. 😂

[@BREEZYM6015]

​@@wildcaveman5310It shouldn't be complicated. Either charge by the hour or by the size of the move but don't charge for both.

[@wildcaveman5310]

@@BREEZYM6015 it’s called a business choice. If you don’t want to do business with a price structure like that then don’t hire that company. Just be be aware for a business to not use a model similar to that and to stay profitable they will need to overcharge some customers more than others due to so many unknowns in the estimating process. It’s just how things are done. Sometimes you are the bug and sometimes you are the windshield. I personally prefer a more simple model but as a business owner in the service industry I understand the decision for using that model.

[@Micknkeithable]

Get there late…then charge for overtime? WTF

[@jvillebil13]

Moving companies area a scam. ALWAYS have them come and view the items in the house/apt and give a hard quote. We had to move our daughter from Georgia to Maryland and we listed EVERY single item and then told them we would have 25 boxes sizes 2x3x1.5. We were so exact and they gave us the quote. The movers showed up and we had everything listed. They quoted $2,500. Once they had the truck partially loaded they said it would be $6,500. I flipped out made them unload the truck, lost a $500 deposit. Gave the workers $250 because they were good guys and cancelled it. Rented a truck for $ 650 and my daughter had friends load it and her husband had friends unload it and it cost us around $1,300 plus the lost deposit and $250 I gave away. Moving companies started coming up with all kind of crap and they can be a rip off. Learned my lesson.

[@TheGamerDaniel]

You should have gotten your deposit back because they changed the contract. They only get to keep your deposit if you just change your mind for no good reason. In your case, they breached the contract, so they have to give you back your money. You're such a nice person for giving the workers $250.

[@jvillebil13]

@@TheGamerDaniel I could have sued and went to court but it was 4 hours from my house and she was in now living in Baltimore and I live in Florida. In the end moving was a pain because I had a stroke a few months before and my wife drove the truck. She hated it, but we ended up saving money in the long run so I didn't fight it. The movers she said were nice and we didn't want them to get caught up, so I just told her to give them the cash. Firm believer in doing good for others comes back to you.

[@tchevrier]

Nice how they tell you about the upcharge once they have half your stuff in the truck. Just out of curiosity, what was the reason they said?

[@jvillebil13]

@@tchevrier They said they had to wrapped the furniture, the boxes were to heavy, it was going to take longer than expected. I was home in Florida and my wife and daughter were there in Georgia so I kept talking to both them and the company on the phone. The lady on the phone was probably the biggest jerk I ever dealt with. I knew once they had our stuff in the truck they would hold us hostage. It was a total scam. Just glad I rolled the diced and hoped we could find a truck all in a matter of hours. I had moved many times early in our marriage but we always did it ourselves, but we're too old for that now, plus we are financially set. I could have paid the extra $4,000 but it was the principal to me. I gave them a scalding review. Oh I also forgot they were supposed to show up 24 hours prior and check everything out. They didn't call or show up and were 4 hours late and just showed up. We learned our lesson.

[@hadley407]

@@jvillebil13 You are very smart man for having your wife and daughter immediately help business with those people and finish the move on their own

[@mikeyh0]

They underbid then add more later. Bait and switch. I can see why they don't want their name out there.

[@darrylnelson05]

He should have produced the Discover card text.

[@le0854]

That moving company seems to be terrible and unprofessional.

[@fredericknewman5398]

I've moved about 10 times, and they've all done that. Not unique to that company whatsoever

[@mimim8532]

I was seriously screwed by a business like this- destroyed all my furniture and on the day threatened me and want 3k more…..worst experience of my life.

[@dianedobson1104]

Yeah I moved a one bedroom apartment 42 miles and it cost @ $750. So his $400 bucks was a great price.

[@BREEZYM6015]

Probably cheaper than renting a UHAUL

[@msfranklin2650]

IT WAS $480 NOW PLUS $200 SO $680 NOT A HUGE DIFFERENCE SO CALM DN

[@kacym.118]

It’s never a great price. They didn’t charge him $400, they doubled it and then some. All movers are scammers, period.

[@ladyJ1743]

The defendant is on something...😮😂

[@MediaBuster]

Boy is she a fast talker!

[@charlesmartinez2917]

They tried to nickel and dime the man, most moving companies are shady this way

[@chuck9380]

The defendant mumbles and talk fast at the same time. She missed her calling as a rapper

[@lucky1u]

She's a fast talker, how would anyone truly understand what's going on?

[@Idontwantafuckinghandle588]

They decided to use another mover, yet it took longer…???

[@16MedicRN]

I would've asked for the text from Discover to show he wasn't told this before. The plaintiff is believable.

[@Re_15x100]

So nobody thought the plaintiff looked like Maury?

[@MusicTennis]

He does look like Maury Povich!

[@human_kittenz]

All old white men look the same..

[@janicester]

Moving companies know you're desperate to move that day and they think they can get away with scamming you on the spot. I can see them charging more if the person had a ton of extra stuff but that doesn't seem to be the case most of the time. They're just being greedy and have no morals.

[@fredericknewman5398]

Day of move they wanted an extra $500 for a toolbox and vacuum cleaner I forgot to mention when they asked for my inventory...so yeah only 2 items and they will do that. Also they came up with this charge of $25 per step over 8 steps for my 2nd floor apt. I told them it was an upstairs apt, but no upstairs apt I ever lived at has only 8 steps.

[@MichelleLeah]

People’s court Lunch time Gang. 😂😂 hey y’all

[@renaecooks]

heyyy!!!

[@cassandra6710]

Hey. Here with you all as usual have a good day 😊

[@lindaalvarez8855]

The Plaintiff was definitely overcharged without a doubt! I'm glad he got over $600.00 back!

[@tamekadavis6641]

I'm finally off work and I'm watching.❤

[@looniebinn]

Any moving company would be foolish to touch any "extras" until the change has been added and initialed by the client on the contract. If they don't want to acknowledge the charge(s) you simply don't touch that stuff. It's their problem, not yours. It's not about being greedy, it's about being open and honest about any charges. No surprises. They can't reverse the charges when it's written in plain english and initialed by the client on the contract.

[@Wolfnap313]

Bingo. Most moving companies don’t do that because they want to scam people.

[@shaund9759]

Trying to communicate with both of them was a nightmare. sheesh.

[@chuck9380]

I use to work for a moving company and they inflate prices if they think the ppl can afford it

[@QueenGene_tv]

If you reach an age where you can’t answer a simple question then you need to be supervised in every decision.

[@jaleinegreen7411]

😊 absolutely love how shaking Doug’s hand at the end is like a rite of passage for all litigants … Lol!

[@brittneybledsoe4636]

Doug's a legend

[@larryblankenship8180]

He's the only one left from when the show started in 81 I think it was

[@jaleinegreen7411]

@@larryblankenship8180 yes and he’s still the same’Doug’❣️

[@jaleinegreen7411]

@@brittneybledsoe4636 SO TRUE ❣️

[@BREEZYM6015]

I would never wash my hand again. 😂

[@0LadyV0]

Or...don't do estimates over the phone.

[@herbwheeler4470]

I will never hire a moving company...EVER! 😅

[@LiveGrowRescue]

The defendents were definitely nickle and diming the old man. I'm glad they got sued because they're sneaky with their extra charges everywhere.

[@alanratay4583]

I must be the only person that would rule against the defendant strictly based on all that hand movement.

[@sheriwilliams5027]

🇺🇸❤️🙏🏽lmao great comment🔥🔥🇺🇸❤️🙏🏽

[@bunji_beans]

Pretty annoying that the judge regularly asks a question, interrupts the answer to ask a different question, and then gives them grief for "not answering" her first question

[@scottvanhille5688]

This is one of the reasons why I don't care for her. She's an arbitrator, not a judge, whatever she says goes. She's playing God in her "courtroom." I hate that she interrupts them and then gets annoyed at them for interrupting her. Hypocrisy.

[@lostcausemoth]

have yall never been to court because that's what judges do lol

[@bunji_beans]

@@lostcausemoth I haven't lol. I understand it more if it seems like the person is avoiding the question or just rambling but the way she interrupted and then after they answered the interruption said "so you can't tell me [first question]" felt sh*tty

[@jennylynx1869]

@@lostcausemoththat doesn’t make it less annoying

[@jennross6466]

@@lostcausemoth No. Judges will ask a question and wait for an answer, otherwise there would be chaos in a courtroom and the court reporters would be confused and lost. There must be ORDER in the court.

[@32ghostchaser]

This is why I always move myself. I have family and friends that help me and I return the favor.

[@marleonetti7]

also , u can just pick up a couple guys from the uhaul parking lot , they usually just charge 100 bucks each per day .

[@fredericknewman5398]

That's hard to do when you're moving across country & that's when they scam you the worst. And it's very hard to cancel the deal on the day of move, because you've already spent months planning it.

[@burton6849]

this guy said he should have checked the yelp reviews etc. alot of moving companies run some bait and switch scams. like lowballing on estime then showing up and adding a ton of extra charges - which it sounds like these guys were - especially when they start throwing around things like "cubic feet". this guy managed to get his stuff delivered. but there are some companies that literally hijack your stuff and put it in storage at their place until you come up with an exorbitant amount of money. check reviews - and look at the low scored ones and the middle ones. Be willing to pay a bit more - you get what you pay for.

[@leofredette19]

Send the office girl,no actual knowledge of what happened there that day.

[@BREEZYM6015]

It's the case of "I don't like to move it, move it". 😂

[@NellieKAdaba]

Great one.

[@crystalshaw8744]

Good one.

[@leogoddess1785]

She's talking way too fast

[@user-ti3jf7mf3w]

My daughter got scammed this same way...watch out calling these kind of moving companies.

[@jaxxgirl76]

I don't think they should have had to return that much money. he had extra stuff and added things to his stack. He should have read the fine line before going ahead with it.

[@Shannaras1984]

When Jurges Millian is looking at the contrat and she can find nothing on the fine line the gives em right for the much upcharges i dont think he would find somting eider

[@AbadScratchingHabit]

@@Shannaras1984she literally points out where it says it was going to 3 hours and justified the 2 hours of overtime

[@dwhit2612]

@@AbadScratchingHabitthat’s crap. Who is in charge of how fast they go?!? I am military and am all too familiar with moving. I pack my house (family of 5) with 3 soldiers and crush it in 3 hours easily with a food break. Don’t quote the time and then charge more when you don’t complete it fast enough.

[@mickm6309]

@@dwhit2612 Especially seeing that they sent an extra guy. I could understand charging for the extra stuff and the cost of an extra man, but they should have worn the overtime.

[@ForeverBleedinGreen]

Could the defendant have worn something goofier to a legal proceeding on national TV... LOL?

[@kimberlydorsey1435]

2 MEN & A TRUCK TRIED TO DO ME LIKE THAT, BUT I STUCK 2 MY GUNS & TO WHAT THEY QUOTED ME OVER THE PHONE

[@crystalshaw8744]

Good for you...smile

[@user-hs1zr6mc5d]

The plaintiffs did a little lying also the guy said he called the card company twice after agreeing while they were still there. Then he said he received a text 1.5 hrs later and his witness said 10minutes later they received the text. I think the company is guilty of giving a short estimate over the phone once they saw what he really had they upped the price and he agreed. He even tried to minimize what he had in court and then it grew

[@zhugeliange5816]

When they don't give their name, 9 out of 10 times, they lose.

[@Jms3424]

How do you go on tv and forget to take off your neck pillow ?

[@McAVITYourWay.]

I`m surprised she was allowed to bring a cat into the courtroom, perhaps it was for luck?

[@hannahbanana570]

Maybe it could be an emotional support animal? Idk

[@mimim8532]

I had this happen this summer- all my furniture was ruined, paintings had water damage…old chandelier destroyed. I had to pay 3 k more once all was on truck. Was exhorted. Filed a claim with Their insurance….100 bucks….. next time I’ll just sell all my stuff. Worse nightmare ever ! My friend was moving too- same. Some of his things he never got back. The moving business is the most crooked in the USA

[@morrisw78]

Had that same experience with movers. Hear this deception is widespread in the Industry. At the hour of the move, and they are usually late, that is when they tack on the difference in costs. You have deadlines so you are forced into submission. Bombshell- these movers were five star.

[@ashleydrinkwater4628]

I’ve never heard of a moving company NOT charging extra after they get there. They will always say there was more stuff and more work then expected and basically charge whatever they want. I had a friend get an estimate to move all of her stuff for $3,000 to the next state. They had already come and looked at everything, do you how much it was and how far they were driving ahead of time. They ended up charging her an additional $4000 saying she had more stuff! She actually took several truckloads of stuff to the dump so there was LESS stuff!! She had gotten married 2 days before and decided not to fight it because she wanted to start her new life over fresh. I understood but was also so mad!! 😂😂

[@marlonmalcolm1738]

That was way over charged smh

[@kacym.118]

Movers are like lawyers, they screw you every time. We had to hire movers for two moves after my husband was paralyzed from a stroke, and I was diagnosed with terminal cancer. Not only did the first mover almost triple the charges, they broke/damaged items and wouldn’t even discuss any of this with me afterwards. He just hung up on me. Little Guys Movers in Murfreesboro, TN. I think the owner is, John. The second mover was similar but did replace some of what they broke at least.

[@mariiej9508]

They sent her alone how rude

[@BlackKnight_755]

Movers ALWAYS charge more than the original quote.

[@Tuturu708]

Not true. I moved and paid less because they completed under the 2 hour estimate. I tipped well since the workers were so efficient

[@ndavis3967]

The company sounds like a bunch of grifters.

[@christopherbako]

Why does she constantly interrupt after asking a question?

[@stevelozano9523]

I think the favor amount seemed unfair. Movers had to do extra work and time because the client withheld amount of stuff being moved. Movers charged extra $800 and client felt $200 should have sufficed, but of course he says that now after he had his discover withdrew the payment per his request so he was cheating the company/movers. They collected $800 and he felt $200 should have worked, then he should have had to pay in-between $400.

[@skyelersullivan7336]

Scheming hidden fee company.

[@cobravids]

Just like a contractor, write a change order and have the customer sign it. If that was done on site there would be no problems here.

[@ericgranberg8893]

I've been moving stuff for 40 years. People who hire movers don't have a clue what they have, and they AWAYS way underestimate.Oh yeah the lamp is one square foot. And it will break if you don't consider the packaging.

[@debidraughn8862]

Surprised these crooks didnt hold them for ransom !!!!

[@barbarawallach1334]

How can she say he wouldn't have gotten charged until they came back with all of the paperwork? When Discover is already texting him the extra charges? And no one questions her on what she said. I am glad he got money back. The movers are crooks. If they always wrap everything why don't they have that in the original estimate?

[@juiopop2365]

She means that anything going in a box has to now be wrapped. Additional materials. I can’t tell you how many customers will have said “we packed ourselves” to show up and bedding, clothing,glass shelves, mirrors still on dressers, lampshades, TVs, are still out and unpacked. Each thing has to be wrapped and boxed, which takes time.

[@jindoe3971]

I have found many times cheaper to chuck stuff than move it .

[@Micknkeithable]

She’s greedy and bait n switched them

[@skyelersullivan7336]

She sent the third guy before even knowing there was more than he said there was. She planned on charging him for the third guy being there before that guy decided to write over the numbers. He wasn’t just going to sit in the truck bc he was an “extra”

[@carriegarcia4173]

Just rent a truck and offer pizza and beer to your friends. Cheaper and better.

[@juiopop2365]

I was a professional mover for 15 years. Everything she said was standard-the moving software calculates a square footage based on the room on the truck/size of the truck. People don’t understand that we as movers DO NOT MOVE LOOSE ITEMS. That becomes a liability to us-you think that we can load the truck and cram clothes, lamps, books, etc in nooks and crannies, that just doesn’t work. Not only does it take much longer, but it is a logistical nightmare. The estimate for boxes was spot on-10 extra boxes at a minimum of $4 per box, our wardrobe cartons are $15 each. Brown paper pieces (quad layer) are $4 a PIECE. If the use a bundle of brown paper, that’s automatically $100. People also don’t realize that you aren’t really covering a third man in hours, you are paying what the two men would have cost you in overtime if your job had not gone over. My biggest advice is don’t do the estimate over the phone, and if you do, send lots and lots of pictures. There really cannot be enough pictures. Understand that many companies will not move items inside of drawers and furniture-which means that is EXTRA TIME. Every single thing in the moving industry is an up charge. Save yourself money by moving as much small things in your car, especially if your move is local. For long distance, EVERYTHING, and I mean EVERYTHING is going in a box or getting wrapped. That truck is covering hundreds of bumpy roads and pot holes. Last, go with a REPUTABLE company. Cheap movers will get you broken furniture. You get what you pay for. I completely disagreed with the Judge on this one. Having been out there when a customer sees that your truck is bigger than expected and adds and adds on. It they two hours over with three men, imagine how much more over it would have been with two men. It’s all about perspective.

[@lovgoddess]

Blah blah blah 😂 this lady is a scammer

[@Wolfnap313]

Those movers seem like scam artists. They brought a third guy and scammed their way into paying him. What a joke.

[@jakynth]

The foreman new he could get his 3rd guy some work and knew he could milk a job for overtime pay. He's not the boss and knows him and the boys will get it either way and probably a tip to boot. Plaintiff is over a barrel when it's time to move and you only got 1 option.

[@matthewfournier6478]

This is why I write all contracts for my business. Just too much to chance letting your guys make financial contracts.

[@tonyaadams2708]

How many times can a person say cubic feet in 30 minutes. UGG.

[@LivingforJesusaGodisGood74]

Fair

[@user-qp8vh3vp6d]

Moving companies DO THIS ALL THE TIME! ITS A SCAM

[@adlifting9824]

People annoyed by the judge interrupting the litigants, but clearly don’t watch judge Judy 🤣🤣

[@davidwhite3180]

The Defendant is slick!!! I distrust and dislike her.

[@Jms3424]

If he received a text 10 minutes after they pulled away, show the text ????

[@user-jb1tw3qi6d]

What was the overtime??? I still dont get it

[@Fianna506]

She is a total scammer.

[@trekgirl65]

I got confused on the charges. By both parties. Confusion city on the People's Court. And the movers were ripping the plaintiff off, for they do not charge by cubic feet, they charger by the hour.

[@fredericknewman5398]

Moving is a nightmare. These moving companies do this to you everytime, and it ends up being double the quote. And the judge was incorrect when she said they wouldn't charge you for 2 extra items. Last moving company wanted an extra $500 for a toolbox and a vacuum cleaner I forgot to mention in the inventory.

[@jennamont6618]

I don’t know why, but the defendants voice is driving me insane. I can’t stand it.

[@BethanyYocum]

I hope Linda is out of business now for being a scammer.

[@keithkemp3008]

Maybe you should go to the home in advance to see what they have and sit with them and do a contract than there wouldn't be this kind of recurring problems that all these moving companies seem to have and get the total right the first time and not tell them after you have all their stuff being held hostage on your truck !!

[@andrealove2689]

I got news for the five of you out here, you're not first. It's five people all saying first. Who the hell cares if you're the first person to comment on the page. Or if you think you're the first person to comment on the page. Get a life.

[@mtb3803]

If that makes them happy, let them.

[@mickm6309]

Well you obviously cared enough to complain.

[@alyssahamlett]

Sounds like the only one w a problem here is you...did u get coal in ur stocking andrea?

[@billmoran3219]

They all want a sticker 🥇

[@lorirogers9304]

Defendant’s hairdo is frightening

[@oldageisdumb]

She’s trying hard to pull off a particular cute look but it’s not quite working

[@jeannineterese1037]

I had a really good moving company, it cost me plenty tho.

[@tonya-mariejablonski8804]

I have a great idea...Dont hire the movers....

[@lyvettah3142]

Hi All, seems like We All need to expand using cell phone video, Companies & Clients 🤔🤔🤔🤔

[@babsdolson]

I hate the voice of the defendant.

[@billmoran3219]

Two different rates and more than double the estimate for a job that the movers took 53 minutes more and added an extra man? Maybe movers should look at the job first not take the client’s word because that was their first mistake, they are a contractor and I don’t know any contractor that makes a bid and charges before job is done yet alone add in up charges to be paid before job is done! Movers were being sneaky and deceiving.

[@adeanelson3201]

The plaintiff was definitely overcharged, but idk if I agree with how much they had to return to him. Just seemed like a throw away number JM liked the sound of, not any actual judgement. Guess it's just some real rough rough justice lol

[@irideaunicorn1620]

Can anyone tell what drug or pill she's on.

[@cindykaufinger1642]

The defendant was actually pretty impressive. She did her homework. But that's messed up that he is getting so much more than what he deserves.

[@nicolejacobs8164]

The moving company’s “helper” that appeared in court did not answer the judge’s questions to her satisfaction, neither did the helper provide proof that the plaintiff agreed in writing to the additional charges that were assessed. Hence a victory for the plaintiff.

[@kayangvue30]

Scammers

[@AshyaMarie07]

I think they should’ve only got $100 back…

[@they-live1]

It doesn't take a rocket scientist to decipher moving expenses. Plaintiff is a cheapskate

[@matthacker9215]

movers in general all do this. they are all scams. just get friends and buy pizza.

[@doggoneme3863]

Here❤❤😂

[@LsBrigandes]

First❤

[@averyquattlebaum2791]

Second

[@loribryant884]

First