⚠️ Avoid Losing $4500: Essential Car Detailing Tips

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Mario and I discuss important points about owning and running a detailing business. lots of challenges, and even a huge loss at one point!
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[@Tranquility_Auto_Detailing]

Lots to learn from this convo. I just gave a customer a discount but in this case I feel it’s warranted. After my ceramic coating training he was my first customer. I was nervous taking to him and afraid to even mention coatings because I was sure the price would make him run but he trusted me and brought me both of his Audis to coat. He then sent me one of his good friends and this coating job was my highest paying job to date. Two years later his daughter got her first car and I’m coating it next week and I knocked a few dollars off for being a appeeviative, repeat customer. And our daughters are now good friends. Cases like this are extremely rare with me but I do like to reward customer loyalty.

[@MirandaDetailing]

Thanks for sharing! Yes do you works for you and your customers.

[@89StarKiller]

Out of curiosity, how much did you charge?

[@MirandaDetailing]

Are you asking @Tranquility_Auto_Detailing ?

[@89StarKiller]

@@MirandaDetailing yes

[@MirandaDetailing]

@@89StarKiller ah ok. You need to reply to his response for him to see the notification.

[@garciasautomotivedetail5196]

Thank you Phil for having me over. Really enjoyed shooting this video. Your the Best my Friend

[@MirandaDetailing]

It was our pleasure Bro!

[@ArthurMSoto]

What product did you use on the $4,500 loss? 😮

[@garciasautomotivedetail5196]

@@ArthurMSoto Diamond clear

[@garciasautomotivedetail5196]

Would not recommend.

[@ArthurMSoto]

@@garciasautomotivedetail5196 I have heard of the product, but thanks for sharing your failure! It’s not easy to do but shows you have good character and will only learn from it

[@richardseem7948]

I find it truly hilarious how the price chases ALWAYS want stuff 4 free and complains about prices but has ABSOLUTELY no problem spending 80 bucks weekly going through fast food drive through 😆😆😆😆

[@MrMan-ol4ic]

I drive semi for a living, but i also do full details on semi's on the side. Just a couple a month or when im requested. And when I explain why my prices are such, i break it down. Then he or she understands. It doesn't matter if it's a car, truck, or van. All are different, but all take time. It's either in your budget or it's not. When people try to haggle me down, i say thank you, and have a nice day. And sometimes, a week or so later, they call me back.

[@MirandaDetailing]

Thanks for sharing.

[@richsofteepr]

Hi my friend Phil this is Ismael the Puerto Rican guy you trained like a year ago from Virginia Beach and I love this video because the all very important information you both guys share and salute the your friend you invited to the video.

[@Anton99997]

Good on ya guys. Real talk between real detailers. I feel you guys!

[@MirandaDetailing]

Thanks!

[@johnvrabec9747]

I started detailing my own vehicles 20+ years ago and thought about doing it as a side business. Part of the reason people think a price is to high us because they really don't know the physical part of doing the work. Your body is sore after a couple of hours of washing, then clay bar, polishing, vacuuming, digging out all the French fry crumbs, cleaning the upholstery and carpets, etc. I'm a big guy and contorting into some of the positions can be tough. The customer equates a $10 drive through car wash with what you do by hand, with high quality and care, no short cuts. They also don't realize they are paying for your skill as a professional, not the local high school kid down the street.

[@garciasautomotivedetail5196]

Good comment

[@MirandaDetailing]

Exactly! Thanks for sharing! 😎👍🏼

[@JaydeeTRD]

Watching and listening to this while cleaning my house, waiting on some new Amazon deliveries and trying out new products that have prices that work well for profit in my future detail business

[@jakebrabec1141]

Really appreciate the humbleness of this video! With that said, someone wise once told me. "If you're afraid to pay taxes, then don't make money, stay broke." Those words hit me hard but I completely get why he would say it.

[@MirandaDetailing]

Thanks! Yeah that’s very true! Thanks for sharing. 😎👍🏼

[@richardseem7948]

Love how people compare carwash vs detailing...I tell customers when they complain about prices vs carwash I tell them good 4 you

[@millerdetailing4176]

Great wash and talk with business knowledge Phil, always appreciate the content.

[@MirandaDetailing]

Thanks

[@VictorHernandez-nt3tw]

I have a coworker that I detail his car monthly. Every detail i include a small extra service that cost me a few more minutes but makes my job easier for next time so I can go quicker. He reccommends me to everyone at work and I hear others ask.. why victor he is expensive!?! And I just tell them. I dont want you as a customer. I get to pick the good customers and if they are loyal I hook them up.

[@MirandaDetailing]

That’s awesome! Thanks for sharing man!

[@garciasautomotivedetail5196]

I have half a dozen customers like that. I totally agree what you say. In the end you come up, not only with customers ,tips , referrals. Haha & lunch @ times. Thanks for sharing. All the Best

[@tristanj7312]

This was/is a masterclass of business operations and customer management. Will listen to this on repeat for many times.

[@MirandaDetailing]

Thanks! 😎👍🏼

[@bluestonemetallic7]

…initially, I thought the “two-bucket” method was a total farce…your answer, opinion, and POV pretty much reinforced my suspicion!

[@vinumcoupe5555]

Great vid Phil. So very different. Lots of business stuff in there. Was I the only one hoping he’d stop wiping down the car? Lol

[@wescat2]

Such a good one Phil! Good chat.

[@MirandaDetailing]

Thanks!

[@NextLevelCarCareUS]

Great detailing discussion Phil! Thanks for sharing. Also Thank You for using Next Level products on your wash and details. Keep up the fine work my friend!

[@MirandaDetailing]

Thanks man!

[@diydetailofficial]

Great conversation

[@MirandaDetailing]

Thanks!

[@DougWalton21]

I really enjoyed listening to this conversation; I felt like it was just three (the two guys and me, as a third person) guys hanging out and talking shop.

[@MirandaDetailing]

Cool😎👍🏼

[@kevincampbell8298]

I had a friend of a friend want me to polish up His 1990 Jerp YJ. The paint was pretty trashed. I saw it recently he had someone do it. Probably cheaper. I told him 3-400. None of the plastics were dressed or anything. And a bunch of other stuff not done. I am glad I didn’t take him on. He called me in November of the same year after going off-roading in his other jeep. It was cold out and he wanted me to get the mud off. I told him I had shut down for the years unless he had a heated garage I couldn’t do it.

[@marybetheby5184]

Whoever came up with the 2 and 3 bucket method sells buckets.. 😂

[@Normster32]

Love this video , good info. Thanks Phil

[@MirandaDetailing]

Thanks.

[@RaldasDetails]

Amazing video guys!

[@MirandaDetailing]

Thanks so much Bro!

[@davestewart9146]

I have absolutely no problem paying for a quality service, as a DIYer I know what it takes to do a great job, I have a lot of respect for the job you and Mrs Phil do, by the way Phil the beard is looking good, you let it grow until Christmas Santa’s going to be jealous lol, great video sir 👍😁

[@MirandaDetailing]

Thanks! 😎👍

[@discoplause]

Another great video, enjoyed the conversation between you two. I only wash my own cars, but always like to know the business side of things.

[@MirandaDetailing]

Thanks!

[@pedrogsantamaria5271]

From my understanding ceramic wont hurt the paint it protects it acid will eat paint and worst cass senario you would have to buffer it😊

[@MirandaDetailing]

Right, it won’t hurt the plant but if applied incorrectly it will leave lots of high spots and streaks that will need to be polished off. There are lots of different types of acids. Detailing acid cleaners do not hurt plant like people think. I fact they can remove water spots really well. It’s when people use them incorrectly and let them dry, that’s when it can stain the paint. But even that can be polished out.

[@ashwinbotha2382]

Enjoyed the content and some good info that I'm taking with me...

[@MirandaDetailing]

Thanks!

[@neilwalker5041]

I really enjoyed this wash n talk video and found it motivating. I am also a home based detailer and I charge the same as you do for interior/exterior. Thank you for the video!

[@MirandaDetailing]

Glad it was helpful!

[@Greg_P611]

One thing that really gets Phil going is idiots on the internet that try to tell him his process is “wrong”. Lol.

[@MirandaDetailing]

Exactly! "Dogmatic Detailers" are horrible teachers!

[@danlc95]

And for good reason.

[@user-eh5de2ik7c]

Awesome video and some good information thank you.

[@MirandaDetailing]

Thanks

[@adammathews9246]

Digging the beard!! Good information y'all were talking about 👍🏻

[@MirandaDetailing]

Thanks! 🧔🏻‍♂️👍🏼

[@Spirited282]

Great shoot the breeze type of video Phil, much enjoyed.

[@jezlucas3878]

Hi guys, what prep caused that repair job? Interested on what mistake was made.

[@garciasautomotivedetail5196]

@@jezlucas3878 It was the product that was the problem also on top of prep

[@garciasautomotivedetail5196]

Product is diamond clear. Stuff is worthless. They have a new product. Shinny car stuff. Did another car per instructions. Stuff is worthless. Looks good on video. Would not recommend. All the best

[@RobertSmith-di5ll]

I had a call - 20 mins after I told them what I do I was asked "what for?" - my reaction was - "I don't think we are going to get on" - end of conversation.

[@MirandaDetailing]

😂 Yup! Thanks for sharing

[@ImNotMC]

I don't think those people looking for cheap prices are stupid or ignorant, The majority of car owners think detailing is like taking their cars to a car wash. If I wasn't a detailer myself, I would think car detailing prices are too high. Those people also don't know the hours it takes to detail a car in and out.

[@MirandaDetailing]

Its not the cheap part, its after explaining they still want a deal or they complain or continue to haggle, or get upset. One should always research things before they make decisions, thats usually the problem. I learned long ago that you need to research things before calling or buying something. To say something is too expensive is irrelevant, its simply not within a persons budget.

[@lakestevensautodetailing]

Good points ​@@MirandaDetailing

[@ImNotMC]

@@MirandaDetailing It just goes back to them still not understanding or experiencing it for themselves. Even after research esp for "services", you don't really know unless you watch a video in real time which most people don't do. But like you said, those people who don't understand are not the right clientele.

[@1stfrompuertorico568]

😜😜3 buckets? I only used 2 and mostly 1😜😜😜 when I was a kid I used 2 buckets, 1 with soap and 1 for wheels since I used the hose or later on pressure washer gun to clean my mitt and then get more soap until I learned from my uncle this new chemical Quick N Easy Wash which was the first Rinse less and then I started using first ONR. Then I used Rinseless to do interiors, exteriors, wheels and tires with Rinseless too.😊😊

[@elonsus9747]

Rinseless is the new soap. As Yvan once said, Soap should be put in a museum to show people how we used to wash cars. 😂 I use rinse less exclusively on my car.

[@1stfrompuertorico568]

@@elonsus9747 Same thing I do for years. I have used soap like 3 to 5 times only😜😜

[@malachi2371]

I really enjoyed watching this video! It was quite natural to do talking about the business… Insightful, thank you! At the 21:09 Mark, you begin talking about wash/clay/seal for $200 which includes a one year sealant… Would you mind identifying what sealant(s) you may use for that?

[@MirandaDetailing]

Thanks. For me we have a variety of sealants that we use, recently we have been using Vonixx Synergy Paint. its an awesome spray sealant. amzn.to/3zV8IKM

[@wilfredgomez2632]

I really like this kind of video. Testimonial s, detailing tips even administrative and life lessons.

[@MirandaDetailing]

Glad you liked it!

[@InvestmentProtectionDetailing2]

Hey, what car shampoos do you recommend that are quality enough to be okay to dry in direct sunlight like this? As long as they’re PH neutral they should be okay, right? Also I am curious as to what exactly you did to mar the surface so bad by doing a panel wipe? What are ways to do an IPA without marring? And what method do you use now for coating prep?

[@MirandaDetailing]

Hi. So I most professional soaps are fine to use in the sun and even dry a little. But I would recommend DIY details Incredible Suds. It’s amazing. Panel wiping on soft black paint is usually a pain. We don’t use panel wipes anymore, I find them antiquated. For about 4 years now we have been using Dr Beasley’s NSP primer polishes. I have tons of video on them on this channel. Here is just one of them. kzbin.info/www/bejne/aICUe2SjeZyAn6ssi=yID1toHicmQ-FmYD Search our channel for ceramic coatings and you find tons of videos on how we apply coatings.

[@richardseem7948]

As always great info

[@isthatrudy.f]

i am also finding my way thanks for sharing your experience here

[@deactb59]

You guys are having a great conversation and I’m gonna tell you something honest to God everything that you two are talking about I’ve said it to other people about doing things your own way and not going by what the naysayers say it has to be done. Great conversation great video, great job Phil

[@MirandaDetailing]

Thanks so much!

[@tucksmith8300]

Awesome job Phil

[@Halespeed]

I never heard specifically how to not lose $4,500. Is it don't screw up a coating?

[@MirandaDetailing]

Yes and its also just a learning process for any business. somwtimes you experience big losses like that and learn from them. The title was a quote from Mario not specifically a way of doing or not doing something.

[@garciasautomotivedetail5196]

Product was diamond clear. Does not level & steeds. Product is worthless. I've tried on 2 other vechiles , properly prepped per instructions. This time Shinny car stuff. You may have heard of it. This stuff is just as bad. It doesn't level out. Worthless! Hope this answered your ? All the best

[@clemnewton9007]

People do not think about how long it takes you just like them have bills overhead cost etc how about there boss so have can i pay you less per per hour this week they would not like tht

[@rpaz61]

Great wash and talk!

[@MirandaDetailing]

Thanks

[@richardseem7948]

Awesome video and content good friend

[@antonyllamocca1635]

Good content 🎉 I like the prices talk

[@MirandaDetailing]

Thanks! Yes so many detailers struggles with that

[@antonyllamocca1635]

@@MirandaDetailing 100% agree

[@CR-ir6ir]

I use the AR blue as well and having issues with my generator. What exactly did you mean by cutting back 3 feet?

[@MirandaDetailing]

So the cord is too long it needs to be cut and rewired. It should only need about 3-4 feet of cord. The long cord trips the generator breaker. Not sure exactly why since I’m not an electrician. But Tony from Ralda’s Details figured it out.

[@moisesperez3693]

Awesome talk

[@AntLive29]

Great conversation!

[@MirandaDetailing]

Thanks

[@AZULYORO4LIFE]

That is cierto Amigos quieren el detail mas chingon pero no kieren pagarlo..dijo uno en el car wash me cobran $50 por encerarlo,interior detail y les doy $200 de tips yo le cobraba $300 cuando empeze 4 years ago y me dijo muy caro Le dije lo puedes llevar con el car wash xq el no valora su tiempo,no compra quimicos

[@garciasautomotivedetail5196]

@@AZULYORO4LIFE Gracias por su informacion.

[@wilfredgomez2632]

What is the power inverter he is using on his business? I also got an EcoFlow 2 Maxto to replace the the Predator 3500. Happy w the decision.

[@garciasautomotivedetail5196]

@@wilfredgomez2632 Oupes Mega 3

[@garciasautomotivedetail5196]

I am using a Oupes Mega 3 . Love it . Looking to get a solar panels to mount on the top of my transit

[@marcussirounianharry9451]

" why are you still on the phone with me " 😂

[@MirandaDetailing]

🤣👍🏼

[@johnhufnagel]

to me, that's an immediate red flag of, I don't want this person as a customer. I have a car for sale currently. EVERY person that comes up to me about it and the first words out of their mouth is "will you take less?" without even having LOOKED over the car or taken it for a test drive... nope have a great day. And don't get me started on the "I'm a ... can you give me a discount?" people, who ALSO lead with that as the first thing out of their mouth. I'm getting old now, I can tell, as i'm really starting to hate people. Now get off my lawn. :D

[@MirandaDetailing]

Yup! Been there, done that. thanks for sharing!

[@jtekz_]

Can someone help my explain what he was talking about at 3:35 about the ar blue on cutting back 3ft so it doesn’t jump the generator. I need to know how what he’s talking about as I have issues with my generator (4500w champion inverter) and my ar blue

[@garciasautomotivedetail5196]

I cut the cord on my Kranzle 1622ts it does jump the breaker where you plug it.

[@MirandaDetailing]

We have figured out that the cord on the ARBLUE630 pressure washers the cord is too long and some generators will trip the breaker, even on a 30 amp plug. so Tony from Ralda's Details figured out that shortening the cord to about 3-4 feet, it wont trip the breaker anymore.

[@ericksoler1221]

What product did you use that caused 4500$ in damage? Dang it I wish there was more detail on that.

[@ArthurMSoto]

I was wondering that myself…because the way he explained it I’m not sure how you do $4,500 in damage. We need to hear more😂

[@MirandaDetailing]

It’s up to him if he wants to share that. But he said that it had to be repainted, that’s why it cost that much.

[@ericksoler1221]

@@ArthurMSoto He followed that statement by saying that he wanted to learn more about ceramic coatings and that he didn’t do a good prep job so Im assuming he didn’t do a ceramic application right and left high spots and contamination. Either way Id assume a little bit of wet sanding and polishing could have fixed the problem….

[@Luxe_express]

@ericksoler1221 Thats probably what he tried doing, and sanded and polished it till kingdom come down to the primer. Thats when you gotta repaint.

[@cutlasssupreme508]

EXACTLY.. WE DONT WASH CARS ITS A DETAIL

[@chrissemsch8781]

Do you want the car cleaned or do you want it detailed?

[@cutlasssupreme508]

@@chrissemsch8781 right..

[@1stfrompuertorico568]

First!!!!!

[@serranosmobile]

i rrally emjoyed this video

[@MirandaDetailing]

Thanks man!

[@ddautodetailing]

Great wash and talk!

[@MirandaDetailing]

Thanks!