Why Your Business is Making Customers ANGRY

[@mcpheesgardeningservices]

Thank you for watching , please enjoy and subscribe if your new to the channel and love to read your comments . For our channel to grow we need your support and really appreciate you watching

[@brianwelsh-primecutslawnca4364]

Great advice Geoff. We all make mistakes. Just own up to it & fix it it. Customers really appreciate that generally. 👍😎

[@mcpheesgardeningservices]

mate you hit the nail on the head for sure .!

[@sebajolly]

Awesome content! But the most shocking thing was the size of your lemons!

[@mcpheesgardeningservices]

Great point! haha theres a secret to that lol thanks for your support

[@valleycoastlawns]

Clients love contractors that take pride in their work Sine restarting I got an old client back they gave their current contractor the flick and got me back because I always took the time to make their yard look amazing It’s the little thing that you mention in this video like edging, blowing and leaving it tidy that matter

[@mcpheesgardeningservices]

Spot on well said !

[@danielwilson9124]

Great advice Geoff. Trying to pack the years and years of knowledge you have into my own business. I am so grateful

[@mcpheesgardeningservices]

Thanks Daniel really appreciate your support.

[@nickbuilds2176]

Always best to treat the clients property as if it were yours. Keep the videos coming mate, much appreciated

[@mcpheesgardeningservices]

Thanks, will do! really appreciate your support

[@AndrewBartram]

Hydrangeas looking great Geoff! Do you put in any supports for them when they flower?

[@mcpheesgardeningservices]

they actually stay pretty good due to the house and fence s preventing winds

[@PaulStephens-ie8vl]

great tips geoff treat your clients house like your own

[@mcpheesgardeningservices]

Absolutely thank you so much

[@middleearthmatt8595]

This is a great video mate. Good advice to startups (& some of the old heads haha)

[@mcpheesgardeningservices]

Glad you enjoyed mate I am still learning after all these years

[@andreabond3501]

Agreed great content

[@mcpheesgardeningservices]

Thank you

[@JADGame]

Hey Geoff Great vid mate . I used to be a Butcher and one of my old bosses always had a great saying. Work like you're being hunted ! Leave no trace or mess. The same rings true with lawn care.

[@mcpheesgardeningservices]

Thanks 👍 butchers are the best for communication and every ex butcher I know runs a successful gardening business … good story

[@SA_Gardening]

Fantastic video Geoff. Keep making the videos mate, your a credit to the industry.

[@Nazz1967]

God ive broken a few Pool fences over the years and glass doors ,not fun but yeah man up and get it sorted.(Hope i haven't jinxed myself ...

[@mcpheesgardeningservices]

😂 mate yes your not alone

[@JEZ-pk5vp]

Great video and great advice. Quality.

[@mcpheesgardeningservices]

Much appreciated!

[@SupremeM8]

I love putting my head firmly in the sand! But sometimes you can't :(

[@mcpheesgardeningservices]

True for some !

[@peternash284]

Hi Geoff, What are your thoughts on being asked to trim plants that are overgrown and you find that their is a light and power cord hidden amongst the foliage. You then cut the power cord because you couldn't see it in amongst the foliage. Has this ever happened to you? It happened to me today. The client was very gracious and said that she didn't expect me to cover the cost as the garden was overgrown and the cord was not visible. What would you do?

[@mcpheesgardeningservices]

not a lot you can do as long as when you looked at the job at least make an attempt to get into the bush and check around , so you cannot be blamed if you took duty of care . I always ask the customer anything in there that i should know about which helps to cover your self Your client sounds great and understanding which no fault put on you . I think with any job check first ask your self what can go wrong .. maybe a video on this subject hey . Thanks for you great question

[@peternash284]

Thanks Geoff.

[@mcpheesgardeningservices]

Appreciate your support thank you