Western Union: Banking & Finance for the Poor

[@Mr--_--M]

Western Union: The official payment service of the diaspora

[@bruh-vn8wo]

Hey, they know their market well. Good for them.

[@LarryZinc]

I use MoneyGram now.

[@NietzscheanMan]

Helping to suck the West dry.

[@jonimaar__2023]

Moneygram is much cheaper now much more cheaper than WU

[@jonimaar__2023]

​@@bruh-vn8woyes moneygram much more cheaper than WU

[@mrivera6975]

For a second I thought this is a Western Union ad. I was both shocked and impressed that they'd say the quiet part out loud

[@JuanDavid-ke2xq]

Born and raised in a Texas/Mexico border town. These money transfer businesses are all over the place like every convenience store. In the town I went to college I would go to a laundry-mate and there was one there too built into the space. That was freaking genius because people would do their laundry and use the western union to transfer money or vice versa. It does add another revenue stream and customer traffic to that store location.

[@Supremechairuser]

These businesses are all over Latino neighborhoods in California. Almost every liquor store has one.

[@lowwastehighmelanin]

My local laundromat had that here in Sacramento. They replaced it with a Bitcoin ATM. Says a lot to me about the nature of these services given that THIS was the logical leap they opted for to increase revenue.

[@CiscoZero]

The RGV, bro?

[@JuanDavid-ke2xq]

@@CiscoZero Del Rio

[@jont2576]

and do u know how western union and others like it maintain 10 to 50 times more branches and outlets than regular banks?regular banks might charge u 2 to 3 percent in fees and commissions and fees and pay u 0 percent interests which most people already scream highway robbery on.....western union easily charge their helpless customer base of which they have no mainstream alternatives to turn to,easily 10 to 15% of their transactions in fees and commisions and exchange rates.....which means every $1000 that u withdraw or transfer through western union, normally u would be losing $20 at a regular banks instead u would be paying upwards of $100+ in fees in done through western union......

[@elevul]

I have to admit, the idea of transforming into a global financial "bank" is genius. I would love to have an account that I can use anywhere in the world to pay or deposit money on without the complications of potentially not having a local address. And I know MANY students studying abroad who've had issues with opening a local account would also be very happy having this as an option.

[@michaelbauer8778]

it's called credit/debit card

[@narcissisticnarcissus4956]

Get a Wise card and you'll be set.

[@ca-ke9493]

I HV a youtrip card which does the same thing, but it's tied to my Singapore citizenship. I think WU is in a great position to push this innovation.

[@smug_slime]

@@narcissisticnarcissus4956 yeah I agree, it is basically just like wise and wu have to catch up to them but you gotta admit that wu has a much bigger brand recognition to compete with wise

[@sonjamikaela1277]

@@weird-guy yeah n26 and revolut etc

[@methos1999]

As somebody who’s never used Western Union this was all fascinating!

[@matthewwynne939]

I used to work with this guy from El Salvador, and after he quit and I was cleaning out his desk I came across a thick stack of Western Union receipts.

[@YESITSWILL]

Where I live non-citizens can only withdraw a max of $250 from an ATM, and the fee is $7.50/transaction. Since I usually withdraw $1,000 it would cost $30 in fees. With WU it only costs a total of $4.

[@HarendraSingh-xw6hv]

wow! Which city/country?

[@YESITSWILL]

@@HarendraSingh-xw6hv I don't want to appear to disparage the country so I'll just say Central America.

[@icetrip2417]

That's insane

[@LeMassiveNoob]

I remember when my mother and I would go to the local Western Union in our town to get money from our dad. She had a brain hemorrhage while we were visiting our home country. This made our already difficult financial situation close to dire. I highly doubt that we would have even lived there two more months without those transfers. And I am thankful that WU gave my dad the opportunity to help us.

[@icetrip2417]

That's wonderful 😢❤

[@AmabossReally]

Even I, that comes from a wealthy family in Africa, and studies in the U.S - we still use WU. It’s just so much more easier and faster than doing a SWIFT transaction that might take days to hit my account

[@webpresent]

...even weeks.

[@ChineseKiwi]

You can't do Wise?

[@webpresent]

Wise has limit

[@hannah60000]

@@ChineseKiwi WISE, in the grand scheme of things, is relatively new and not available to everyone.

[@MissRora]

Guess it's not that _swift_ after all.

[@amp5275]

The fact that you can have a savings account and be able to wire to anybody in almost anywhere in the world, as long as it has a WU account, is a very compelling reason to have an account with them from a convenience standpoint. Specially if it doesn't charge you any fees for it

[@axel3895]

Doesn't charge any fees?

[@saiv46]

@@axel3895 If you do everything digitally. Of course cash-to-cash transfers still have fees

[@miteshwaghela94]

Sometimes Indians don't realise how zero minimum balance free bank account has not only changed the way we deal with transactions but also how much that helps the economy and brings millions n millions of people in the banking system and part of the economy.

[@nickd1993]

I absolutely LOVED this video! I always wondered why services like Western Union still exist considering companies such as Wise or Remitly offer significantly less expensive services. Knowing now that the purpose of cash to cash transfers are the driving force for WU to continue to charge such fees for the low-income nomads around the world makes so much sense. I absolutely don't agree with their exploitative practice of high fees since their main consumers are poorer migrant workers, but the option for them to have such a service available due to their receiving countries lack of high quality infrastructure is admirable. Such a difficult topic due to the huge difference in countries' economies and diaspora. Thank you for the video 👍

[@ChaosTherum]

I wouldn't say the fees are all that high or exploitative when you take into consideration the difficulty they go through to maintain that network. I've looked into sending a couple bucks to overseas friends for their birthdays and whatnot, and the difficulty is pretty crazy even for someone that knows finance pretty well.

[@lillyie]

tbf, if you can afford sending money by the thousands of dollars, people would rather use an actual bank over western union since they know they're gonna get special treatment from their bank

[@gemilangrahmandhika7509]

I have both WU and Wise, but in my case, WU is cheaper than Wise.

[@Azryu09]

As you said, it's interesting to see a company I thought was not too unlike payday loans in my mind actually turn out to be what is likely an important tool for a lot of folks. Cool to see how the business might be switching away from hitting the customer hard with fees to being more central in their experience + recouping the lost fees by providing more value over the long term

[@sumintramaharaj3545]

I am listening

[@disunityholychaos7523]

I still remember when I was 11 years old excited from receiving the transferred money of my single father working abroad in the middle east (we are from the philippines and he may be working in saudi or quatar as a aircraft mechanic) and learning my first time entering a bank and the friendly clerk lady. I forgot which memory whether I did some writing some form other than giving my student ID and seeing how the cash is easily handed out once the amount requested that I showed is handed out, gave me a special memory... but moving in the US 9 years ago seeing no nearby WU other than my surprise 1 week ago when I gone to some small brand grocery market store or is it rite aid? (Ok I found it, it was inside a Safeway store) had a Western Union counter. its rare like a blast in the past for me while back in my homecountry was common in every side of the city street

[@herrkommandank675]

A decade ago is a long time, the country changed significantly, its dependence to remittances have already dropped at a large margin because of the industrial and economic growth here. Remittances are not a sign of nostalgia, but an example of economic stagnation that the country has now able to surpass, as it is now among the rapidly industrializing and economically growing nations in Asia.

[@broodywalsh7322]

@@herrkommandank675 It's still a struggling country. I came across news a few months ago that these remittances saved their country from hyperinflation. Nearly half of the revenue contributing to Philipine GDP is attributed to remittances.

[@backtomarzzzz]

my grandparents still send money to our family members in the philippines through either moneygram or western union despite immigrating to the US in 2009 (they are currently 71 and 72 years old so they are still kind of old fashioned). my grandpa also worked in saudi in the 80s and sent money to his family when he was an OFW, so it’s interesting how things haven’t changed so much now

[@herrkommandank675]

​@@broodywalsh7322 PH Merchandise Exports are at 79 USD Billion in 2022, with the addition of 41 USD Billion worth of Service Exports (120 USD Billion Total) and our 2022 Imports our at 137 USD Billion in 2022, thus the deficit is at 3% (16 USD Billion), common in other rapidly developing countries. Remmitances make up less than 6% of the GDP, and majority of its sources of incomes are from merchandise, then service exports. I don't know where you got that idea that Remmitances make up of 50% our revenue sources towards our GDP.

[@TheTurtlesrockz]

As a kid with immigrant parents, western union was almost a weekly visit sending money back home, crazy how time flies

[@propergander8509]

I had to use Western union once while on an exchange program in New Zealand when I was 16. The ATM swallowed my card so my family had to send me money since replacing the card would take a while. The host family thought the amount of cash in the house would be excessive, so they made me open an NZ bank account. So yeah, I probably still have an NZ bank account that has like 2 or 3 NZ-dollars in it 😂

[@Adrian-lc6jq]

Interest earned means that $3 would now be worth $100

[@whatthepick]

Lol inactivity fee may have ate it, but you might have a decent credit rating lmao to get a loan if you go back

[@jandolejsi8122]

@@whatthepickhaving 3 dollars on your bank account gives you a good credit score in NZ???

[@whatthepick]

@@jandolejsi8122 Just having a bank account with a positive balance over time builds a little history so yep.

[@PrezVeto]

​@@whatthepickBank balances don't contribute to credit reports or ratings in the U.S. Do they in NZ?

[@chibinya]

I always thought WU was kinda predatory with the insanely high cut they take from every transaction. Keeping poor people poor. Back in the day they really offered a service and convenience that nobody else could, but I'm sure young people nowadays can think of more cost-efficient ways to transfer money internationally. I worked in thi s industry and the regulations are tough, but nothing that Silicon Valley can't figure out.

[@nikolaysargsyan6349]

Agreed. I personally sticked to Xoom, as it was a better option for my destination, although Xoom isn't as widespread as WU.

[@elfelon9465]

Yeah nowadays is all crypto DAI usdt and usdc

[@mackeejack6731]

Poor people keep poor people poor. Loser mindset

[@felixg3]

As far as I know, WU and MoneyGram have adjusted their conditions and they aren't that far off from Wise and Xoom. However, the Wise and Xoom require a bank account in the destination country and that is exactly what used to be important and might still be in some developing countries: not having access to a bank account

[@Laotzu.Goldbug]

I take the thing that sets Western Union apart is not so much the ability to transfer but the completely open network. services like PayPal come and others, have been doing the transfers quicker, cheaper, and better for decades now, but the issue is you are limited to having to be in their network, which is how they get all the efficiency. If there was anyone who had both the scale and ease of use of Western union, and the global ability to transfer without any accounts I would be shocked if their fees in total ended up being much less (after all, it is the very usage of these fees by Western Union that incentivizes people to join their Network and allows this kind of open-ended transactions)

[@immortan-valkyrie90]

The way my in-laws gasped when I explained that didn't need to go to the grocery store anymore to send money to Cuba lol showed them the online wiring option, they were so grateful. Also, I always my Haitian neighbors line up on Fridays to cash out their paychecks and run to send funds home to family.

[@kenc2257]

We use Western Union about once or twice most months. The wife has extended family who live overseas, and Western Union has outlets in most villages (and certainly in the larger towns and cities). In many parts of southeast Asia, Western Union can be accessed at the local government Post Office.

[@kyler4963]

I've never clicked so fast! As a Filipino, this has always been extremely interesting to me!

[@ad2094]

Same, as a Nigerian!

[@gtbsbe3465]

same , also as a filipino ! always went with my grandma to western union basically every weekend as a kid , never really understood fully what was going on until recently .

[@geznicks]

Good morning sir, tank you por watching this bideo prom da pilipine

[@efraim6960]

​@@geznicks bitch what?

[@herrkommandank675]

Remittances used to be prominent in the 90s, but thankfully it is no longer as it seems, as the economy continues to grow, where industrialization is present, more people are getting their revenues from the emerging industries, such as manufacturing here.

[@facetydread5976]

In Canada, physical/retail WU locations are rare. However, WU transfer features are built into the major bank network. Meaning you can send money to any recipient country from the sender's banking app or website! It's so simple!

[@AgneyaKulkarni]

It will be very interesting to see how WU's digital banking venture pans out, would be nice to see a follow up video in a couple months reviewing this. Overall, very clear video on WU's business model. Thanks for providing such high quality content!

[@jaadotech]

The business models WU is transitioning to can only be measured in years and perhaps decades (lifetime value, retention, customer orientation) - they are a 170 year old company transitioning to the future, this is not something that can be measured/assessed in months.

[@AgneyaKulkarni]

@@jaadotech That's fair, but some indication on its actual use can be reported in the first couple months. For example, are people even using the feature? What are they using it for? etc..

[@Kenionatus]

@@AgneyaKulkarni Considering WU has an established business relationship with many people they don't rely on hype to promote their new services, so they could realistically bounce back from poor initial adoption if they either fix the cause or the situation changes (e.g. e-commerce becoming more relevant in currently cash based local economies).

[@AgneyaKulkarni]

@@Kenionatus Sure but what if there is strong adoption? It would indicate that they have really found a gap in the market which they can allocate more resources to expand/develop the feature. Maybe providing insurance, or investment opportunities? Anyways, as you said, WU is a very established company, so they have time to record and process consumer adoption of their new features.

[@neverhave]

I work at a supermarket that offers western union, and this quarter our store was able to make our bonuses despite having 2 departments miss target entirely bc WU transactions made up the difference. If you get a reputation for being reliable (a lot of WU agents in our area lie to avoid transactions 🤷?) it's definitely a comfortable additional revenue stream. Interesting to note that you can process Amazon payments and refunds with WU, another way for the unbanked to access digital payment.

[@sandraryan2256]

Overcharged customer 😢

[@soundcasts2udios]

I've had a negative connotation of the company since the increase of scams. Money orders are a big thing used to do scamming and so it gave me a bad vibe of the company providing them. This made me rethink and almost really appreciate what the business is doing.

[@paputhebusybussy]

I work in a Internet Cable company. There is people on Social medias "selling" our services. What they do is that they order the service online on the name of the person falling for the scam, then the person says "It's going to be 350 dollars for a year" and the victim wires the money through Western Union or MoneyGram to another country.

[@AshtonVsMarket]

this makes a lot of sense for western union, the fintech moat is narrowing. I don't think their stock is worthwhile, but I'd love to see how this plays out for them.

[@jaadotech]

they are not fintech competitors, the start of the video clearly differentiates them from fintech. And yes this has inspired my interest in WU :)

[@i_am_acai]

How is this youtube channel only your side-gig? There's so much quality

[@RabbitEarsCh]

This pivot is brilliant, and as someone from Venezuela I kind of wish it came a decade earlier. One of the biggest challenges with the country used to be the exchange rate locking that caused people to desire foreign bank accounts to get around the maximum amount of dollars that could be allocated per year, but getting those is difficult due to address and residency requirements. With this, you could easily open up a WU account somewhere else and store dollars rather than local currency and get more stability. I expect this will become very successful in two markets: Argentinians, who currently are experiencing a similar exchange rate manipulation to pre-dollarized economy Venezuelans, and anyone being a migrant worker in Japan as Japan doesn't allow you to open any bank accounts without a Japanese address...and how exactly are you, a new worker, going to get an address without a bank? It fills in holes people outside of these situations don't even realize existed - if WU becomes capable of cashing checks into these accounts, they could start eating the payday loan industry's lunch.

[@jameswhitaker4357]

Another great case study, Mr MBA.

[@brianarnold3250]

Cash to cash. WU charges 25%. The exchange rate steals another 23% from the poor.

[@jordanmcmurray5785]

I’ve never used WU before but I’m having a hard time understanding how the partnership with small local retailers actually works cash wise. Like if I want to go get $5000 in cash there is no way some random small connivence store is keeping that much money on hand.

[@Nhan_nguyen271]

But I guess it is not a common case as $5000 is a lot of money for middle to low income people, WU can redirect the transfer to the nearest agent that have enough cash. In the worst scenario they can let the receiver withdraw from a WU in the capital of that country.

[@tanishalavri3278]

​@@Nhan_nguyen271in my country, most western unions have a daily limit on what you can send. It's usually not a lot.

[@Lele-lq3tx]

They will send you to a bigger store

[@sophiaisabelle027]

This is an insightful video. We learn so much from this channel. Keep up the good work.

[@lesedidhlamini4893]

the video literally just dropped.

[@AceA254]

Wouldn't surprise me if this is a bot

[@GyroCannon]

@@lesedidhlamini4893 Yet it wasn't wrong - this is a really good video

[@incurableromantic4006]

It's also a business where scale is a big advantage due to the importance of having a trusted brand that people are confident isn't going to rip them off.

[@louishall3700]

My parents still use western union till this day for somethings. They are firmly middle class now but some habbits stay

[@michamalina5530]

I would like to point out that Poland is now a sender not a recipent.

[@xylo5750]

Your videos are excellent, but I have one big criticism: your graph slides get confusing and it isn't clear what the narrator is talking about. When you say "In 2006 xyz and in 2023 xyz....", it's hard to both listen and figure out what the graph is saying for that year. I would recommend adding arrows to graph if possible. :)

[@devsquaredTV]

Would love an episode about EZ Pass

[@commanderz]

I second this, EZ Pass would be a fascinating topic. Use it all the time during my travels and I’m curious about the economics of it.

[@capslocked7274]

Cant really hate on them, for charging "predatory fees" when they are literally the only option

[@nooblangpoo]

I live in the Philippines and have family working overseas and now this have convinced me to open a WU banking account...

[@VVV-DL]

For your videos, I wonder if you can discuss problems that the business has solved. For example, for WU, how were they able to avoid pilfering, misrepresentation of documentation, and fraud with so many nodes in so many countries.

[@apidas]

I come to respect these business. they're godsend for these people

[@raymondcaylor6292]

3:14 in most poor countries it's hard to pick up more than $500 USD at any one time. Sometimes $100 goes uncollectable for day's waiting on someone to pay a bill or wire money out. The location simply doesn't have the cash available.

[@gg2324]

yeah in turkey I would go to banks if I needed to receive more than 200€ instead of local shops but now the banking apps allows you to cash the money directly and instantly to your account

[@Brian-hd4rb]

WU already looks like a good investment to me. The stock is trading at ~$11. Asset light business model with mouth watering operating margins. Financials look strong to me. My only concern would be the debt load but they got options to pay it off. They can either suspend dividends, issue stock to raise capital or cash flow it from operations. This is a turnaround play not a long-term investment in my opinion.

[@jamesabestos2800]

Yes

[@armmelon327]

Things aren't getting much better for low income earners, with increasing costs, crack downs on immigration and instability from across the world I wouldn't hedge my bet on the stock anytime soon.

[@NY_Mountain_Man]

Based on the brief time I lived around and sympathized with the immigrant community that uses these banks, I'm telling you that whether or not companies feel good is the least of their worries. Unless something changed from 5 years ago, I dunno.

[@jaadotech]

WU are targeting the migrants who transition into the destination's culture - they have a good grasp on who they are focusing on

[@mehedihassanshishir5615]

never thought of wester union like that but western union had big impact on my country's economy the money the migrant workers send via western union changed our lives

[@worldview2888]

I am deeply in LOVE with such content!!!!!!!! cheering for this channel.

[@christinasteele5110]

This was SO informative! I really enjoyed this video, great work!

[@Steffsh]

if you exchange money in Argentina it's 1 USD to about 300 pesos. if you send via western union it's 1 to 500 pesos

[@derwissenskiosk8041]

I never used WU and they always seemed suspicious to me but it sounds like they provide a good solution that many people need. So probs to them! And i mean thats what it's all about when making a business "providing a service that people need" this might explain most of the retention that some people in the commands express to WU.

[@RobertPaterson]

brilliant exposition of a clever business

[@rentedthriftedreal]

Great topic that really needs to be addressed

[@hylacinerea970]

rural poverty is driving 40 minutes to the nearest Walmart and waiting another 30 minutes at the WU counter so mom can pick up the $100 child support that's supposed to fully feed an 8 year old

[@RangerOfTheOrder]

I've traveled to a few countries in Africa and the South Pacific, and seeing dedicated Western Union storefronts surprised me. All the WU locations that I know of in the US are just kiosks in larger grocery stores.

[@MrJimmy-fl2bn]

I have used money orders in the past to pay my rent deposit. For some reason the landlord only excepting money orders. No cash no personal checks no cashiers check no Debit card. Just money order

[@GaMeZaHoY]

Same. Turns out it was a scam in my case.

[@MrJimmy-fl2bn]

@@GaMeZaHoY well it was a building management company. It was legit sometimes you get scammed.

[@ivana1140]

The new business model is very good and more sustainable

[@711jastin]

I have mixed emotion with wire transfer businesses like WU. First of all, they are the savior of the poor, whom the banks despise most of the time, people are able to enjoy the convenience of banking even if they only have a penny in their pocket. My foreign employees are from the poorest part of Indonesia, so poor most people won't need a bank account to live a life, they wire their money back in Indonesia via a smaller wire transfer company. It's literally instantaneous, one employee would have his wife waiting at the receiving point every time he transfer. On the other hand, small and fast transaction come at an exorbitant cost. There's one time one of my employee cannot go on street due to his VISA issue so i had to help him with the transfer. Out of curiosity, i calculated how much he lost at that transfer and i was shocked: 1. The exchange rate is almost as ridiculous as buying notes(unlike traditional wire that goes by XE rates), we are talking about 10% less money transferred. 2. Each transfer goes by a fixed fee, regardless of the amount, which is another 5% of the total money transferred. It's blatant daylight robbery.

[@respectfulplayer]

I believe Russia and Belarus are out of the Western Union network now as well, just like Swift transfers

[@Macable1000]

They are yes.

[@jonimaar__2023]

​@Macable1000 what about moneygram????? In Russia?

[@jonimaar__2023]

What about moneygram in Russia???????

[@jonimaar__2023]

​@@Macable1000moneygram in Russia???

[@Macable1000]

​@@jonimaar__2023 I've not tried it. I would be inclined to think it wouldn't work. I will say, people do get around it using a Qiwi bank account though, so it's not impossible to send money to someone in Russia.

[@EmilOsena]

If Western Union started to moved to fintech years before the start of the pandemic, they could have rivaled the prominent companies here in the Philippines.

[@herrkommandank675]

Western Union is gradually being irrelevant, as less people are working overseas because there are more industries that are growing here that's able to bring jobs and livelihoods to the pople. Western Union is also miniature compared to the share of Gcash, a PH-based Fintech App, Users in the country.

[@EmilOsena]

@herrkommandank675 That's why I said that. Investment on fintech is already growing way before the pandemic, and if they were able to start at that time, they could have toppled Gcash in their overseas operations. Now, they have to deal with what Uber had to experience in entering Southeast Asia, local competition due to late entry in the region and not only from the fintech startups before the pandemic but also banks in the region as well. Also, don't say that there are fewer people from the Philippines working abroad when that's where the majority of the money is coming from for the country. Heck, it puts the government in crisis mode when there's news relating to any OFWs.

[@jcwflyman]

I always stayed away from places of this sort ,but it’s always informative to see how these businesses thrive off the poor or people with less money

[@codelessunlimited7701]

WU exist because of unbanked and banked senders, and the money is fast. Also, most banked senders would never want to be dealing with the bank every month fall in line just to send money abroad. As it becoming online, brick and mortar banks are obsolete today's age. Also, western banks doesn't deal with emerging markets, they only deals with developed nations - simply put there's no money to be made with remittances.

[@pangaeamenslijk9183]

In part conventional bank branches may just be declining due to a lack of need for people to do business in-person very often so I'm not sure how meaningful the comparison is. Routine transactions like paying off a credit card or transferring money to another account are typically done online these days.

[@MrDirzel]

Another interesting analysis. I wondered about WU's viability considering the new digital players that seem to pop up every other month. But the key to their continued success will be the networks they've spent years creating.

[@ModernMBA]

Thank you for your generosity and support MrDirzel!

[@ChaosTherum]

I think the big value they have over digital is really the cash aspect of it.

[@iulianserban10]

until there is no more cash ;) @@ChaosTherum

[@TomaszJakubKusienicki]

Hi, thanks for the interesting video, I think the naration that you have created around WU+ program in Poland and Romania is incorrect or at least missleading. In Poland (and it might be similar in Romania) banking is very modern, much more modern then in many western countries and I think this might be the reason why they are trying to start there and not because there is a big unbanked populations. In average, 18-44 years old Polish people have been using 2.1 banks and 57% have online bank according to my data. You can pay with card almost everywhere in Poland, most banks has been having modern mobile apps and multi-currency cards for many years now. Not a big mistake, but somewhat important for me, as I am from Poland and I am offten dissapionted with banking services abroad.

[@asecmimosas4536]

I did not get the impression from what he said that that's the narrative he wanted to paint.

[@TomaszJakubKusienicki]

@@asecmimosas4536 Sure, it is not explicity, however take a look at the "Banking the unbanked" section. First, he talks how many migrants are happy to get a card and any banking service, then he moved to talking about developing countries and he said "WU's vision fundametally hinges on whatever or not it can convince customers to trust what they see in their phones and not just what they have in their hands." and then, I the following sentence, he presents the new program in Poland in Romania to promote digital services. It seems that cash is king in Poland but it is not true, it is easier to pay with card in Poland than in Austria or Germany. As i said, not a big deal, but lack of proper context totally changes the startegy of the program.

[@sp_a_ce]

Actually here in Romania, Revolut app is becoming quite popular with the younger people for instant money transfers

[@Croz89]

I was a bit curious about Poland. Sure in the past it had a large diaspora sending back remittances and a pretty shaky banking system, but not really anymore. Poland is considered a developed country nowadays and salaries have risen to the point where going abroad to do low paid agricultural work has been mostly handed off to romanians and other less wealthy eastern european nations, so remittances are much less common, and what is still there can be done through a regular account transfer.

[@fedemtz6]

I would love to see a video on the logistics of moving such a big amount of money between countries

[@quazar5017]

this is probably a well regarded secret

[@jigsaw2253]

@@quazar5017why it is a secret ? Not that it is like military intelligence

[@quazar5017]

@@jigsaw2253 if international money transfer is a easy, transparent and standardized process explain it to me.

[@champfisk5613]

This Haitian in Indianapolis and Jamaican in Philly has to be stopped.

[@zmark7843]

18:49, 7%? holy freaking *&^*^, it's expensive to be poor, if bank charged like 7% for transcations, they'd probably see loads of people going out their door

[@Grant-uz5rm]

Favorite channel on KZbin

[@kylespencer2192]

This channel is prime quality over quantity

[@anonymousvine4105]

Always great content from this channel as usual. Western Union just fills the unmet needs of a fragmented population. It’s rather genius. As long as there are marginalized people (which there always will be), Western Union will have a large customer base.

[@Karaltay]

Getting an western union ad in middle of video is something

[@sweealamak628]

This is such an impressive video. So complete.

[@LightWrathme]

I think it's promising, however I think this space is already pretty crowded. At least I would say with the introduction of PSD2 and SEPA in the EU, there are many players in the space that have far more experience at this point in digital transfers and other services that are typical in these tech banks.

[@apricotcomputers3943]

This is pure gold❤

[@brn2bwild2001]

I just ran across this channel a couple days ago...absolutely great content.

[@SuperNuclearUnicorn]

As an Aussie this whole thing is weird. My parents are with a different bank to me, but if I asked mum to send me $20 she could hop on to her bank app and send it within 30 seconds, then I'll get it immediately. The whole process takes like a minute from me asking her to send money to me getting the money

[@astronoxiahemispherical1405]

This mostly caters people with no bank account, and I remember accompanying my classmate to WU because her parents are working in Australia

[@Macable1000]

To those that do like the idea of transferring money, I found Moneygram is far cheaper at a flat rate of $10 per transfer! I wasted so much money sending with WU! Keeping people I know fed and safe in my home country! It's a god send! >

[@Macable1000]

I will add that Wise is probably a better option, though it wasn't an option for the country I was trying to send to.

[@seagoddess524]

Western Union is great for sending money, however; I will NEVER buy a Money Gram money order. There are many places, including some banks that will not take them. The USPS is the best option for money orders.

[@lunisjam9997]

Anyone thinking of buying their stock? Div yield of 8% and PE of 5... All time lows. More to look into to tho

[@amscleep8402]

What an incredible video super infomative and filled to brim with inisights. Im very happy i followed

[@TransitAndTeslas]

It’s the original Zelle. I remember we always had to use WU before there was a Zelle to send money to family who lived a few cities away.

[@Zethru]

Getting an ad for Western Union WUPOS while watching a Western Union related video hits different.

[@danielcorich7942]

awesome subject selection and video quality again. keep it up.

[@zaphodqi122]

I just got a western union ad on this video

[@Quincy_010_]

My Surinam dad always sends money back home from here in the Netherlands as long as i can remember lol

[@pasl2784]

Very interesting video. Never thought about western union moving into digital banking. Seems like it could work out well for them.

[@A-t-r-u-s]

They offer a handsome dividend yield to shareholders while maintaining a margin of safety - just saying.

[@schnitzelsemmel]

With moving to be a banking provider, Western Union not only opens itself up to new competition (Wise), but also regulatory scrutiny.

[@jaadotech]

Hey, this is your best video yet!

[@HeavyRayne]

My god those stock buyback stats are insane

[@dailymotivationdose7514]

The Remittance industry is so huge that huge corporations like WU, MG dictate their fees together without real competition, in the future people will be able to self custody their money far from banks and be able to transfer it easily, instantly for a fraction of a penny in a permission-less system.

[@Dragoblade811]

Western union saved my ass when I had my wallet silken in London

[@softwarerevolutions]

WU's has tie up with India Post and a presence that is decades old. Even amazon is thinking about tapping into this, largest in the world, last mile network to scale up.

[@nameinvalid69]

oh, didn't know about this. Good info 👍👍👍👍

[@jackgamer5752]

American banks (especially retail and commercial) are so far behind Europe and Asia . I don’t get how you can’t instantly transfer money to another account

[@jmoresnr007]

I am Kenyan and I see alot of similarities between MPesa and Western Union.

[@Doubledig]

An excellent report. Very informative.

[@Lando-kx6so]

Been using Money Gram & Western Union my whole life to send money for family in Jamaica whilst in the US. Now in the UK using a mix of JN (Jamaican money sending service) & Money gram to send to Jamaica & use Paypal & sometimes Money Gram to send & receive to & from family in the US

[@TakeTheRedPill_Now]

Very well done and informative!

[@ModernMBA]

Thank you for your generosity and support juppy123!

[@thenecromancer01]

It's an interesting business model that uniquely fosters rapid expansion. Western Union gets more business the more locations you can send to; ego, as the number of locations increases, the profitability of each location increases individually.

[@tobene]

Wouldn't it be a good idea if some developmental aid organization (e.g. world bank) simply bought Western union and made it operate at-cost?

[@zchrode]

that would ask world bank to actually better society and not act as a tool for neoliberal imperialism which is a bit too much

[@tobene]

@ogjk Well at least according to the world bank itself, its stated mission is literally charity.

[@ca-ke9493]

No because world bank is run by rich people.

[@rmfinance1781]

Western Union (ticker symbol WU) is trading at $11.89. doing a quick glance it seems this stock may be undervalued. I'm going to have to look into this one and do a lil more research.