Mokwheel Basalt ST - Is this Fat tire ebike worth it?

[@StephenParker-i7i]

Do not buy a mokwheel bike! I purchased a Basalt ST on 2/4 and have had nothing but problems since day 1. Customer service is horrible. it could take a week to get them to call back, hardly ever answer the phone. while polite when they respond bike is still broken as of 4/3 and now they are sending a torque sensor and wiring harness that I have to replace. (I don't have the tools for the bottom bracket removal). they told me to bring to my LBS and wait to get reimbursed! once they have your money, you are stuck. spend your money elsewhere!

[@WILLODLING]

I hope you have no warranty issues. My 3 month old obsidian is basically useless now. The battery is defective and they will not answer emails or phone calls. Dealers that I’m calling them are dropping them or have dropped them already because of no after support.

[@dslife1]

Have you gotten any answers from them yet?

[@WILLODLING]

@@dslife1 I scrapped it and bought a quietkat

[@KevinVandergrift]

Trade me the obsidian in camo please and thank you...

[@KevinVandergrift]

I purchased mine a year ago ,strong battery,good top speed,a little heavy at times,tires are a little noisy on the street,I purchased the seat post and well worth it ,I am sorry but both front and back brake discs cracked it did really help adding a better quality disc anyway. I have 2023 in avg shape,900.00 it's yours by sat pm ....

[@fhkazm]

Is it a class 2 or a class 3 ?

[@damianjuarez-mrazek4648]

Jackie is clearly the star of this video. Top5ebikes needs more dog content 😂

[@ValeriaGarcia-kr6cy]

Cool bikes!

[@1965sarrata]

I can not find it at Amazon.

[@Top5ebikes]

Apologies...at the time we filmed, Mokwheel was selling on Amazon.