More than just an Electric Bus | Design Research | Arrival Bus

The Arrival Bus has been created to revolutionise the market, not just because it is an electric bus built from the ground up, but also because it takes into account everyone that will come into contact with it.
From drivers and passengers, to cleaners, fleet managers, other road users and more, the Arrival Bus has been designed for them all. That is why it is vital that we get their feedback during the design process and ensure their needs are met to provide a better end-to-end experience than ever seen before on public transport.
Watch Episode 01: • Making Transport Acces...
Learn more about Arrival: www.arrival.com
#DesignResearch #ArrivalBus

[@HankW]

I get that these videos are more advertisements than documentaries but as a designer it would be super interesting to see all the small ways that the current iterations of your products are failing, how design researchers are finding these when interacting with users, and how these issues are being addressed!

[@justaguy6216]

As an undergrad engineer I concur

[@aaronstephen103]

I hope you guys can follow through with this and do not use this just for marketing and throwing buzz words around, because most small companies start out like this, but as they grow they only focus on profit and neglect there vision...management needs to believe in user-centered design as well

[@brentfoster9138]

I want to see the technical specifications and serviceability features.

[@phonkphonk]

SMH.

[@shavian208]

This video made me proud to be a shareholder in Arrival!

[@lebusraconte3040]

I am welder for Iveco Bus in France and build buses every day. Your research development is very interesting, you use an "empty" bus structure to study the users and drivers needs. Excellent. Best wishes. 🍀🍀🍀🍀🍀🍀🌈🌠

[@apollogenerator9837]

Very nice, its great to see you guys are taking in the peoples views on how the vehicles are and taking into account everything that could go into/needs to go into a bus like this, props to you, keep it going strong!

[@lovedfriend2020]

The bigger companies should listen to them!

[@nervinated]

It is not only the approach that makes your company unique, it’s also the contact with consumer. I believe when your changes in public transportation will be as huge as you announce, it will have a positive influence on other companies as well.

[@nicklockard]

Lovely to see the focus rightly on the customer's voice.

[@undredrawn3419]

WOW. Who were the 23 people who gave this a thumbs down? As an network administrator and consumer as well as someone very interested in EV's this type of program from a company is what everyone should be doing. You can build a bus, it can be EV, it can seat however many people you want it to seat. Depending on battery tech you will get whatever charge from it BUT if it isn't user friendly to a vast array of customers then it's a waste of time, talent and money spent on it.

[@mynamejeff5739]

02:55 this makes me so incredibly happy to hear, it almost brings me to tears man, my brother is handicapped and something like that where i live is almost hard to believe to exist. This is a GREAT feature and hope people will read this, it's so polite, simple and respectfull

[@j.metzger1730]

I hope it comes to your place. In Germany these kind of features are normal for a public Bus. There is almost always a ramp to get into and out with a wheelchair and free space inside for strollers, wheelchairs etc. Stops are displayed and announced. My only reaction was at the end of the video "what is so new about that". The new thing for me is only the electric Bus that leads to more space inside.

[@Horizon301.]

@@j.metzger1730 a lot of it isn’t new here in the UK either. It’s just improving various parts, of course buses have ramps and spaces for proms and wheelchairs. The voice announcements aren’t used though I don’t believe, or it may be dependent on the operator

[@AFoxGuy]

Me in the USA: *Y’all have busses?*

[@dyarous]

@@AFoxGuythere are buses in the USA. If you live in a town of 100 people, or you dont live in the USA at all, just say it.

[@AFoxGuy]

@@dyarous I live in a community of 40,000. No busses at all

[@RoboJules]

Given that there's a big push in North America to modernize public transit systems, I think 3D printed electric buses are a pretty solid investment. Out of every EV startup, Arrival has to be the most promising due to the fact that the product lineup is so well defined, and built for a market that is very ripe and underserved. Just the fact that Arrival has thought to tackle small delivery vehichles and public transit before personal cars shows that these people have their heads in the right places and they're looking at there the market is actually headed.

[@marioscardina2547]

The Arrival Electric Buses will be seen for sure in the U.S.

[@pinkelephants1421]

I use a shopping trolley. Having to lift it on & off the bus even when the driver lowers the bus down, is a bit of a pain when my shopping trolley is very full. To be able to simply wheel it straight on & off in the same manner that wheelchair users do would be great. Even for elderly users, the simplicity of being able to use a ramp instead of steps is not only a fantastic safety feature (prevents falls) but for many who have limited mobility & don't have someone to take them shopping, a reliably extendable ramp would return a measure of independence & be no longer housebound. I should note that some of our local buses do have extendable ramps but stones frequently get trapped within the mechanism leaving the ramp either unextendable or (unretractable meaning that the bus & passengers are stranded until an engineer or replacement bus can be sourced) thus drivers have stopped offering & in many cases, refusing the use of the ramps.

[@kaitlyn__L]

It’s so satisfying to see other good comments about the ramps on this video. On the earlier one, it was just full of naysayers who didn’t use mobility aids and evidently didn’t even have family who use them, because 99% of them were just “there’s nothing wrong with a simple manual ramp like all buses have to have by law!”. I tried to set a few of them straight but the armchair experts just doubled down insisting that this ramp is a bad idea. I was somewhat worried it might have influenced Arrival‘a decisions, such as adding a manual one for cheaper for the bus companies, even though the real life tests would have universally praised it. But now this video, and the better response on it, has me hoping more that they’ll keep the powered ramp as the only option. Fingers crossed!

[@lovedfriend2020]

WOW a company that LISTNES to people? SO cool!

[@macjim]

Very thoughtful... One thing that would benefit all users would be to add, as standard, tinted/Anti-UV glass to help those siting on the side where the sun is blasting through the glass in the mornings and afternoon/evenings. I travel weekdays on rickerty old buses (that are the mainsty of the services in the area I travel in (and that's a major bus company)) and I chose the wrong side to sit on... The glare was dreadful as the sun blasted through the windows.

[@AntTonyLOLKID]

Amazing! In Sydney Australia, they added a screen behind the driver a few years back, but it was useless. All its ever used for is either a 360° view (those "satellite" views in cars when parking) or NSW Transport ads. Going onto a new bus route is scary, so adding having stops displayed is a huge plus.

[@arranciske7297]

This looks amazing. Glad to see development is really coming along.

[@marioscardina2547]

Arran,you'll probably see those Arrival electric buses in the U.S.

[@noahderrington5156]

So great to see an innovative company working with the well-being of people in mind from the start of the design process. This is how all products should be designed. Well done guys!

[@RandomSkitts]

I'm really liking this company. It's awesome how the ask the people that are ACTUALLY going to use it.

[@alexscarbro796]

What you are doing is outstanding. It makes me very proud to be an engineer when I see a vibrant dedicated team focussed on such an important problem. Forget designing a bus for the cities. The cities will be designed for your busses!

[@marioscardina2547]

Alex,those buses will be seen in the U.S. for sure.

[@tobien4814]

Making the world a little better day by day. Love!

[@heatwave2379]

This feels like airport bus , the information screen on top is really good ideas . Stations . Weather . Time . Speed . Destination distance . Yoo if they add TV shows on board for long distance bus riders (or maybe even party onboard)

[@temper44]

Arrival dudes, there are a few things you could steal from the buses going around here in Sweden. They put the power source on the roof, so that the floor can be lower to the ground and easier for people to access. They also have two different STOP buttons, one normal and one for elderly, where the bus will tilt down a few inches towards the street so you can get on and off easier.

[@kaitlyn__L]

In the UK the buses lean down for all passengers, not just if you press a special button. In an interview they specifically stated they didn’t want the battery in the roof for stability and so passengers at the back didn’t get as queasy around turns. And that’s part of why they have the motorised ramp in the design, too, I presume. Though they also did make a boast about keeping the floor fairly low even with batteries in the floor.

[@DougGrinbergs]

Kudos for understanding the customers - drivers and passengers.

[@BoredT-Rex]

The electric vehicle and body design make it very flexible to adapt to the special needs of many bus goers.

[@kateyjohnson5858]

I can't wait for incredible design and technology like this becomes apart of day to day life. We need these kind of public transport design in New Zeland.

[@enemyfruitloop5858]

I really like the bus,. Have you thought of a system to warn drivers behind that people are crossing in front of the bus? Maybe some flashing lights or signs near the drivers cab or mirror?

[@marioscardina2547]

I like this bus too because it's quiet you can't hear a noise

[@rajivpokharel88]

If only every manufacturing companies start taking general public suggestions to create/improve their products....well done team Arrival....

[@collectionofsensations]

User centered design, and iterative prototyping is the future. In software and hardware development.

[@wyattnoise]

Really excited by what this company is doing.

[@traceydeakin6055]

Congratulations this is massive - would be a game-changer in the USA! Think long-distance/ touring buses. History will take note. BOOM!

[@courtneyvegan9448]

The future is electric.

[@infjfreak509]

You should have use the whole rooftop for solar panels

[@BilguunBilly12345]

Wow! Amazing work. Built for people by people.

[@deepakkumar-nm2ve]

The real motive of any companies should be customer centric , which will lead to innovative ideas and build enthusiasm among it's customers.

[@ianchoi3729]

i really hope this company can grow and one day bring these products to a full production

[@einfachsj]

BUY THE STOCK ,THEY DO IT WITH LOVE

[@AvivMakesRobots]

This channel is going to grow quickly... Props to the Arrival team!

[@weili3188]

Hope the product can be scaled fast.... the world desperately need this

[@Theincrediblespud]

Out of curiosity, have you considered any of the following for the bus: • Making bendy buses • Double-deckers (perhaps even bendy) • All-wheel steering for greater agility

[@Joseph-jy5lz]

Brilliant team, very in-depth people knowledge

[@naiduabbu2547]

I hope one day dis bus will come to INDIA..for Indian roads need more ground clearance and little bit rugged body

[@voyager4328]

Just Fantastic! 👏 👏 👏

[@williamstephens9945]

This bus is funky.

[@whatwouldbenice]

Incorporating everyone who has a touch point with the bus: Smart

[@eddyd8745]

I want to love Arrival, however, all they do is give us lots of lifestyle or body building micro-factory stuff presented by multicultural, inclusive funky staff. TELL US ABOUT THE DRIVETRAIN, THE MOTORS, THE BATTERIES, THE RANGE, CHARGING TIMES etc.

[@ottawasenator9267]

Agree with you fully. Lots of fluff pieces from Arival. We need specs, comparisons to ice buses. Same for their vans.

[@brentfoster9138]

Warm and fuzzies don’t inspire confidence in mechanics like me.

[@sahibsingh2044]

These are PR videos, that info is in the investor slide deck. The range of the vans, production, etc. Watch this quarters call it's very informative.

[@brentfoster9138]

@@sahibsingh2044 link?

[@kaitlyn__L]

@@brentfoster9138 looks like the spam filter blocks links buddy. (I just tried a LMGTFY one.) How about you try googling for it like everyone else

[@olpkol]

You made a lot of glass in the cabin. Why? Will the air conditioner work at 120% in the summer?

[@israabahmd]

❤️❤️❤️ You people just deserve this only

[@aido6919]

Can’t wait to see them in the roads

[@francisa751]

What a fantastic Class A that would be.

[@jammiedodger7040]

I support the company as long as it is British

[@dhruvsolankirajput9815]

Great system 👍

[@vinaykhanna7841]

Love the design but Really want to see a crash test for how strong your product is.

[@thaminduKavinda]

Hope this will grow into giant company

[@fredashay]

Will the robots have to ride in the back?

[@HansMilling]

I Wish everyone would do like you do, bring ordinary and extraordinary people in to thes the product during development. If only software companies did like that.

[@angelfranciscocastillopens9325]

$ARVL 🚀🚀🚀🚀

[@Simtar123]

Really great 😊

[@billsmalley4911]

The highlighting the diverse nature of your employees has indicated that your engineers are very competent. That's how maths work, right?

[@MrBarrywa]

Have you considered the height of the bus overhangs may collide with the raised curbs that are typically found at bus stops especially when pulling in or out at an angle. The entry step onto the bus looks about the same height as a normal kerb so there may be problems deploying the ramp at a raised kerb if the bus height is not sufficient or adjustable. Also, how will you cut down on night-time reflections for the driver on the flat windscreen?

[@commonsense3482]

Hope the comfort for taller passengers being looked at as most buses are poor for those about 6ft tall

[@tomellis4750]

I never saw that coming. Maybe paint it so I could.

[@magno5157]

I wonder if the seat at the end of the cantilever is strong enough to handle someone weighing at least 300 pound.

[@fegik5922]

Really interesting

[@methane13]

Little girl's affirmation at 0:59 is cute 🥰

[@diegodjr9022]

The best!🔥

[@jammiedodger7040]

We should nationalise the buses and the British bus manufacturers would be core at make that happen

[@wmschandimal4744]

I am bus lover🖤✌️

[@GreenNeighbour]

Love it.

[@ajearlywine4622]

I’m excited for the future or mobility

[@sweetdreams3047]

Perfect

[@CrazyMade]

Nice 🔥

[@UnipornFrumm]

The bus is cool

[@brianbrwa]

Do a joint venture with PACCAR, and you'll have a US plant in a former Fry's Electronics building.

[@supersasquatch]

Will there be three standard 30', 35' and 40' lengths or only 40'?

[@tonynibbles]

Absolutely crushing it. 💯

[@PopCapMusicTrending]

It's cool, until traffic in 12pm

[@BillyWatersIE]

Nice Saab 99 in the background

[@gillwood]

Wonderful work

[@airtime89410]

I wonder if this electric platform could be used for a class A motorhome

[@peterroberts1359]

Please advise, what is the expected kerb weight and range per Kwh?

[@simulacrae]

It's great that it's so low to help those who can't move. But how's the comfort? Our low MAN buses here in Stockholm are so shaky that your spine compresses every time they drive over the expansion joints in the bridges.

[@HolyEweh]

Whats their ticker symbol?

[@freetolisten]

Seems really cool

[@sanharibtoma7652]

It’s not a box it’s a rectangle :)

[@siimtulev1759]

Can you open windows?

[@conantdog]

It's still just a bus people 😁

[@krishnachaithanyaks9693]

A company that designs based on the people feedback.... Rise of new era..... Designing for people and by people thoughts.... What an Idea....

[@harmotten]

Why aren't there head rests for the passengers?

[@RoderickBishop]

I'm so bullish and inspired its sickening

[@talktorobi]

Where is the double decker arrival bus?

[@justaguy6216]

Yoooo can we bring these to Melbourne? The old shitty loud busses here need to retire STAT!!

[@alittleofthisnthat5665]

Great 👍platform for an RV

[@o0SayNoMore0o]

I got £1k worth of ARVL with an average share price of $13 🚀

[@arishem555]

The bus itself almost nothing. The whole infrastructure in the cities should be rebuilt. Fast charging trolley-like stations should come as an additional lane on the roads with instant authorization. Also, buses will shift soon to driverless machines. And it is also should be counted. How would it look like without a driver? How passenger's safety will be held? How can we build those buses twice smaller but cover more individual routes? That is really very important. People should be able to get literally anywhere within 30 minutes intervals. And within 15 minutes intervals to have 5-10 minutes extra walk to a destination.

[@mauriantuz01]

too bien. pero no tiene asientos para personas con sobre peso

[@victorhoe2321]

Are there any in-service Arrival busses in the UK? anywhere else?

[@Horizon301.]

Looks like it’s still in development.

[@theyoutubeguy1]

Lol, nice camouflage on the bus.

[@GyanPrakash]

Why western girls so beautiful 😍

[@franzliebkin]

Where does the electricity come from, leprechaun farts?

[@matthewjohnson1203]

Solar, wind, tidal

[@peterkotara]

Awesome product. intellectually insulting advertisement.

[@Chobaca]

I wish I understood half of this