MorePro V19 ECG Fitness Band - Review and App Overview

[@TisforTech]

This is a pretty long video, but I spend a bunch of time going through the app and my feedback on how it performed over the course of the time I was testing it...

[@seventhhorse1849]

Did you ever have a problem with it holding a charge? Mine has starting only holding a charge for maybe 12 hours.

[@myragquilts]

Thank you! Currently at day 4--so far, so good! You definitely answered some of my questions/concerns. As others have mentioned, removing band for charging is more of a challenge than it should be. Completely agree that Native English instruction on printed material and app should be available.

[@TisforTech]

I wish they would have at least done the "magnet" type charger that you see on a lot of these other bands. Would solve that band problem!

[@lisaphillips7100]

Hi Andrew, great review! I just bought this for myself and for my dad who has sleep apnea and high BP. Excited to get it. As for your misgivings on the BP reading, you need to enable the "private BP" in the settings. It's not a privacy setting, but is used for you to give a bp statistic that is typical for you personally or one based off an actual cuff reading so that the watch can give you a more accurate reading. Hope this helps! :)

[@TisforTech]

Yes, I did eventually figure that out :) Was going to post an update eventually about it. Now that you mention that I should mention that in the description! Once I did that and used the cuff reading it's much more accurate! Thanks for the helpful comment. Appreciate it!

[@lionrocklr9217]

My instructions say, in faulty English, to use the Private BP if you want to enter a fudge (offset) factor when taking hypertension drugs. I don't so I didn't experiment. It's an interesting possibility allowing for a 'real' reading for those who take the medicine.

[@ProfessorSnack]

@@lionrocklr9217 oh their app has HORRIBLE localization and is overall very sloppy. I'm very very interested in hacking/modifying mine, especially to make custom home screens on the device. It's a seriously tragedy that the ONLY theme that contains the heartrate data right there on the home screen with the time and date is the fourth one, overall they all look like extremely generic, ugly old phone wallpapers hahahahha

[@brenjames123]

I wonder if this is another example of 'lost in translation,' perhaps they actually meant something like 'Personalise BP' rather than 'Private BP?' 🤔😅

[@TisforTech]

Yeah, lol

[@marjsmith1288]

What is the cost for the App? Is there a monthly charge?? It's an amazing watch but may be too costly to use. Thanks!

[@TisforTech]

There are no costs for the app.

[@jde2900]

I'VE GOT A BIG WRIST AND CURRENTLY HAVE A V100S TRACKER AND THE WRIST BAND KEEPS SLIPPING OFF WHERE IT ATTACHES TO THE WATCH. IN SHORT THE WRIST BAND IS NOT LONG ENOUGH. CAN YOU PROVIDE INFO ON THE LENGTH OF THE WRIST BAND FOR THIS DEVICE? THX

[@TisforTech]

If I measured correctly, it looks like the max wrist size (from clasp to last hole) is about 215mm.

[@darkraider8566]

Have you noticed to see if there is a way to add exercises? I’m curious on adding exercises for Strength training and Sprinting, etc?

[@TisforTech]

Unfortunately not that I've seen. It only has the pre-defined exercise types that it shipped with.

[@danawirthrittenhouse6414]

I just need this for health tracking for my doctor which doesn't include exercise at the moment. Do you see any way to delete these parts of the app? I want to say thanks, you did a great job taking me through this device and I feel pretty comfortable using it and feel good about my purchase. Was the blood pressure consistently off by the same margin? I really need to track that which I can do if it is consistently wrong. Thanks 😼💜

[@TisforTech]

You can tweak the setting by using the Private BP option. I was mistaken originally in setting it up. If you measure your BP with a cuff and then do it at the same time on the band - you can enter your cuff reading so that the app then knows and calibrates using that. Afterwards it's pretty accurate. On the app part - I don't think there is a way to delete parts of the app. I know on Fitbit there are ways to remove tiles and rearrange things. This doesn't have that same capability that I've seen.

[@danawirthrittenhouse6414]

@@TisforTech This is great for bp. At doctor we can make comparison and correction, thanks. No worries about other sections, I may need them when health stabilizes a bit more. I agree with you that they need to clean up the presentation, adds extra points for confidence and visual appeal. 😼

[@nancyparrigin3417]

I like mine , however, having trouble charging, afraid I’m going to break the end off

[@TisforTech]

Yeah, it seems like it would be fragile - but so far we haven't had any issues with it. My daughter has been wearing this very often and charging, etc...

[@richardkendall7148]

How do I charge fit bit

[@tjw9013]

Thank you for the thorough review. I’m thinking of purchasing this for my elderly mother-I am her caretaker and would like the ability to review her ECG, HR, blood oxygen , BP and sleep cycles. (Over 24 hr period and on the spot) I would sync through my phone-she cannot operate a cell phone. She does not have WiFi. I am assuming I would not have data real time when I am not with her and would need to sync to my phone when I visit her daily. Any hiccups you foresee or advice?? Thanks in advance. Tara

[@TisforTech]

I envision that it would work fine that way. You could visit and then open the app on your phone to sync it to capture any data that hasn't been synched to your phone. Would probably be very useful in that manner. The only thing I would note is that the ECG would be something that has to be done periodically by opening the app to start the process (then putting finger on the top of the device). So you would have the other metrics - but could capture the ECG each time you visit. Also it charges pretty quickly so you could probably do that every couple days as well during a visit.

[@tjw9013]

T is for Tech thank you so much! Will give it a go!

[@TisforTech]

It's inexpensive enough to give it a try.

[@user-zk8ck3my3l]

The bp is def not accurate fyi

[@TisforTech]

@@user-zk8ck3my3l Even after setting the private bp setting / calibrating with a real measurement?

[@robalan57]

Can you connect two of them to the APP?

[@TisforTech]

You know, I've never tried that. And don't have two bands to try it :(

[@vickyaldana2915]

So far so good after watching your post. Now, how can I use. This to check my blood pressure automatically and show with the time?

[@TisforTech]

Q:How to make the tracker detect 24/7 blood pressure,heart rate and blood oxygen? A:Please go to MorePro app -->Device-->Switch Setting-->turn on the “Automatic BP detect”, “Scientific Sleep” and “Blood oxygen night monitoring”, then it will detect your 24-h blood pressure and heart rate. And the SPO2 monitoring will detect your blood oxygen from 00:00 to 7:00am.

[@tomschmude4815]

I can't figure out how to set this so i can read my iphone text messages. I found and can read messenger messages but not text messages. How do i do this? thanks!!!

[@TisforTech]

Sorry, somehow I missed the comment notification. Did you get this figured out?

[@Rob-hw5wr]

my device is paired. If I do a manual test of BP, HR, O2 it is recorded and displayed on phone. I can't get the device to automatically record data. All switch settings are "on"

[@TisforTech]

Hmm, not sure - should work. You went into Morepro App: Settings -->Device V19-->Switch Settings and made sure that was all correct?

[@sjangra100]

My band BP NOT WORKING PROPERLY ALWAYS CALCULATED 111/78 and 122/80

[@TisforTech]

Did you try calibrating it using the Private BP setting?

[@briankeefe458]

Did you compare the on and off wrist BP readings

[@TisforTech]

I've noticed that there certainly is a deviation between what the MorePro reads vs an Omron arm cuff that I use. I would say that most of the time when I've tested - even when using the private bp feature it's still slightly off.

[@ahmadmoner]

is there a smart alarm?, dose the alarm wake you up on the light cycle ? yes or no

[@TisforTech]

No

[@ellendodge5156]

This was a great video! It helped me a lot. Thank you for spending so much of your time on this! Ellen

[@TisforTech]

Sure!

[@ec1582]

Love my new MorePro so far, but trying to find out if I can export reports/data.

[@TisforTech]

I think there is a way to "share" data from the app - but actually I haven't looked at it yet. Probably should!

[@TisforTech]

Go the the app→click the blood press,heart rate, or steps on dashboard to enter→click“...”, then you can share the data...

[@caroline43able]

This is a very good and informative video

[@TisforTech]

Glad it was helpful!

[@michaelraftery5821]

why can't find where to order a plastic crystal for a morepro v-19 fitness watch

[@TisforTech]

You may need to try to contact them directly...

[@michaelraftery5821]

You can't contact them! Too many dead ends to reach a true repeatable customer service department who handl customer complaints and responds to orders other then wristbands. Must be scam company who only sells but don't help customer needs. HELP !!

[@TisforTech]

@@michaelraftery5821 Not sure if you've tried to email [e-mail]

[@TisforTech]

@@michaelraftery5821 I forwarded you above comments to the contact email I had - same as below to notify them that their support processes might need to be improved.

[@michaelraftery5821]

@@TisforTech Have tried many ties to contact this company by different www. Sites and email sites.. no response and No answer to any text or referral to where to get a solid answer. How many names does this watch go under? This is seams very pervasive and not answering the question-- Why??

[@Kibrusha]

The band wears out and breaks very quick. I used to wear it while pkaying soccer and the sweating might have changed the texture that resulted in breakage. The metal at the back detached on 8ts own, now it just counts steps only.

[@TisforTech]

Well, that sucks!

[@bryceclaymore3916]

Thanks!

[@TisforTech]

You bet!

[@joangiarratano5170]

the video was really good.. I can't get my HRV or SPO2 to retain history. Also on the sleep screen I don't have the drop down that gives much more info.,

[@TisforTech]

Hmm... iPhone or Android?

[@bobolito]

Does anyone know if the app will do real time monitoring of pulse and heart rate while exercising?

[@TisforTech]

You may be able to turn on the HR function and leave it on in the menu.

[@chavenyenketswamy1498]

Is this watch the same as the Bakeey V19? They look almost identical. Is it better than the Bakeey E66

[@TisforTech]

I haven't seen that one - however you are right it does look very similar.

[@Rosey42Walf]

My morepro v19 on occasion vibrates and flashes a blue color suitcase symbol that has a *medical cross* in the center and I'm wondering what does that mean I tend to notice that this pops up on days that I really really don't feel good I have medical obstructive sleep apnea and I tend to lose spo2 oxygen levels a lot throughout the day and I'm wondering if this flashing suitcase Medical symbol is important because it does not show in my manual or on the company's website

[@TisforTech]

Hmm, I've never seen that symbol. I know that there are a few different warnings that it can present - but am not sure about that one. Will try to find out.

[@TisforTech]

I emailed them and this was their reply "The reason why the medical cross appears is someone set a medical event on the app. Please check the Event Reminder on the app and turn it off."

[@pepperderr1388]

I just got one for my birthday. I wore it last night for the first time and it never tracked my sleep. I don't know why.

[@TisforTech]

Check the manual to make sure you have the app configured for all the auto tracking etc...I think the option for auto sleep is "Scientific Sleep"

[@janetsmith8614]

Question...When I am done charging and putting the band back on the watch, the screen goes to a data layout (which is not pictured or mentioned anywhere that I can find). There is a timer at the top with appears to run for 20 minutes. There is no way that I can figure out to get out of the screen. It appears that at 20 minutes it just returns to normal state. Does anyone have any idea what is occurring and if there is a way to get out of it early? It pops up with pause and exit, but pressing of circle has no affect. AT 20 minutes (based on timer) it reverts back to normal. Feedback welcome.

[@TisforTech]

Hmm, I've not seen that before. I wonder if anyone else has seen this?

[@janetsmith8614]

@@TisforTech I think it might be related to the run function. Does anyone use run on the watch?

[@md.tanzimbhuiyan1779]

Does V19 provide alert notification if my BP exceeds the normal range? Or if my Blood Oxygen level is below 95%?

[@TisforTech]

I do not believe this gives pro-active alerts...except for the sedentary one that I'm aware of. The instructions are kind of crappy.

[@lionrocklr9217]

I get an alert if my Oxygen Level falls below a certain level. I also get a sedentary alert. BTW the instructions are god-awful, I agree, but there is a notification under the sleep stats to sleep away from your cellphone or other electronic gadgets. The text is badly written but I think that's the gist. May account for the gap during the night. Obviously this was a translation in a hurry from a far-Eastern original.

[@TisforTech]

What is the oxygen level that you get? You are right I do also get the sedentary alert but I didn't know there was an alert for blood oxygen level. At least I've never seen that one... That is one thing that I never understood. If you are going through the trouble to make a product sold in other countries in China. Hire someone that will actually translate things correctly. lol

[@ProfessorSnack]

@@TisforTech You can set a few alerts for sleep apnea as well, where if your O2 drops while asleep it'll vibrate to wake you up

[@BeforeYouBuyGuy]

looks like fairly decent for a budget device

[@TisforTech]

I think so. Really if the app was a little improved it would be even better.

[@BeforeYouBuyGuy]

@@TisforTech I guess they could hopefully do an update for the app

[@TisforTech]

Yes, for sure that would be pretty easy I'd imagine!

[@staroceans8677]

Tried to set this up...can't get it to work

[@TisforTech]

Sorry, just saw this. What specifically do you mean?

[@johngobano6263]

Do you need to have surface for it to calculate mileage on runs?

[@TisforTech]

Not sure I understand the question. Are you talking about running on ground vs running on treadmill?

[@IonCubekhanz]

How can HRV be 2-3ms?? Are u on pacemaker?

[@TisforTech]

It's not accurate.

[@dianelang6721]

I can not pair. GPS is on, blue tooth is on. I have disabled the app and reinstalled it numerous times. I'm so frustrated.

[@TisforTech]

I'm assuming you went through this process? kzbin.info/www/bejne/hniYhK2KeNF5apo

[@ProfessorSnack]

I still have this issue of it being unable the sync. The way I found that fixes it is to turn the watch off, then open the phone with Bluetooth and Location/GPS on, then power on the device and the second it's on try syncing. it should find it rather quickly. cheers, hope this helps!

[@wandatse2045]

Mine came without the manual. I paired but I am having a hard time trying to set the clock and the running to miles. Anyone can help?

[@TisforTech]

Here is a link to the instructions: www.more-pro.com/blogs/user-instructions/morepro-v19-user-instructions

[@marjsmith1288]

Is there a monthly charge for the App?

[@TisforTech]

No

[@timkeller8537]

Do yo know of a way to add a bluetooth scale to sync with this app?

[@TisforTech]

I am not sure if it's possible with this app specifically - will need to look into it a bit more.

[@mikledill7618]

Mine doesn’t sense my skin so I don’t get any of the numbers how do I fix this

[@TisforTech]

Hmm, not sure - is it tight enough on your wrist?

[@pamelacombs1349]

Why didn't you mention find my phone how do you long press

[@TisforTech]

Yeah, missed that - was mostly concentrating on fitness aspects. It does have other "Smart Watch" type functions.

[@jamespieri5611]

Morepro v19 can also locate your phone from wrist band

[@TisforTech]

Yes, there is a find my phone feature.

[@margaritaromero3362]

Where can I switch that on?

[@margaritaromero3362]

I cannot find how to turn on find my phone in the app

[@TisforTech]

@@margaritaromero3362 www.more-pro.com/blogs/user-instructions/morepro-v19-user-instructions

[@TisforTech]

@@margaritaromero3362 www.more-pro.com/blogs/user-instructions/morepro-v19-user-instructions

[@SusanStockdale-y8o]

This is a very bad design for charging. I will never buy another. The first one broke at the charging connector. This second one looks as though it will break at the same place.

[@deborahratliff1146]

I cant even get mine turned on let alone paired. Help!

[@TisforTech]

Did you charge it first?

[@ProfessorSnack]

charge her up and hold your finger on the metal area at the bottom under the screen, thats the "touchscreen" part you use to navigate the menus and power on

[@JoseDiaz-rd5vt]

Name app?

[@TisforTech]

Should be linked on the MorePro site.

[@jamespieri5611]

You can you stop watch on band

[@TisforTech]

Don't believe so...

[@ProfessorSnack]

It's a feature you have to enable just like Find My Phone and it is located somewhere in those horribly designed menus, it'll add a stopwatch page to the list of pages on the watch once activated, cheers!

[@alliamahroof9356]

I'm getting a simpler one

[@TisforTech]

Ok, which one?

[@hugoboots6302]

The AVAERAGE attention span of a person is 10-15 SECONDS. While the Content is GOOD, I'd redo the video and make it 4-7 minutes in length I stopped at 15 mins....

[@TisforTech]

Thanks for the input.

[@sonuanand77]

very bad battery back up and the sleep functionality/ analysis is very bad.

[@TisforTech]

Meaning battery life? Not sure what battery backup means.

[@joycemontgomery9256]

too long

[@TisforTech]

Just trying to be thorough.

[@ast-og-losta]

It wasn't too long. I watched it three times and wrote everything down.

[@ProfessorSnack]

I thought so too at first, but when you try using the app blind or even with the instructions they provide, the English translation is very, very rough and hardly makes sense at times. Thankfully this video aside from a few minor functionalities showcases how to navigate the app and set up the device pretty cleanly

[@93seldomseen]

@@TisforTech not too long at all. I am very thankful for your detailed walk through.