MOZA Mini-MI Tutorial Part 2-How to Upgrade the Firmware and Calibrate

[@GudsenMOZA]

Hey guys! The Beta version app for MOZA Mini-MI Android users has been released in Mini-MI user group: facebook.com/groups/MOZAMiniMIUsersGlobal/ Welcome to try and give us feedbacks!

[@arturgoygowski8670]

I really want see this app for android, but the group is private :(

[@semajgnik]

Why would you guys release this Gimbal with no Android support??? Seriously? Thats at least 50% of the market!

[@GudsenMOZA]

Hello, we have android app for Mini-MI android users, it is still under improvement currently. Did you try the beta version from Google play?

[@semajgnik]

Ya I have an S9+ which is in the top 3 most popular and significant current android phone and the app does not work at all. I just get a white screen that I cant even get out of unless I close it through task manager/recent apps. And yes I have the most current version of the beta-app. I just don't get why the Android platform is just an after thought to you guys. Do you guys only have 1 programmer/developer working on the android app?

[@Reddoormedia]

i get a white screen as well galaxy 8+

[@SirSeabass]

If i am having connection issues with the moza mini mi, how am i supposed to upgrade my firmware to fix connection issues if it wont connect. HOW?

[@benabdlz5008]

Did you find any solutions pls haha ?

[@SirSeabass]

@@benabdlz5008 I did not, I emailed customer service they asked me to send them the make and model numbers and all that. But they took so long to get back to me I had already sold it off.

[@jdagreek]

HELP I can not get the Moza mini mi out of firmware update mode it just keeps blinking?

[@sanket_sharma_studios]

Did you find solution

[@bymhusnimaulana2708]

hello, I want to ask why my Moza Mini Mi stabilizer when I update the firmware the word "data sending timeout" always appears, please respond. thank you

[@sanket_sharma_studios]

did you find the solution ?

[@ChrisVanDijk]

I'm upgrading. It's at 0% after 30 minutes. And the thing hasn't worked in months. I'm trying everything. It first started jumping as I recorded through the app, then it started shaking. Not it spins. Help.

[@GudsenMOZA]

Hello, don’t worry，please write an email to [e-mail] for professional guidance.

[@bestmovie1355]

Shit There was an error updating the firmware. The PF YF button keeps pounding. Bluetooth connectivity is not available either. Please give me a solution.

[@jocelrivera362]

@@GudsenMOZA got mine same problem

[@sanket_sharma_studios]

I got the same problem. I think these people have problems in their gimbals and they have not got any solution on it everybody should stop buying their stuff and switch to dji. I have a good youtube suscribers i will make a bad review on them and help people chosing stuff wisely .

[@pwnatrespawn]

And how can I upgrade it's firmware with new version of android app? Application can't find device into update mode.

[@khamimsulistio5688]

I always fail to calibrate mini mi spinning, is there any other solution?

[@madassbadgers]

Got mine today, did the same out of the box. Did firmware update and calibrate, fixed it straight away.

[@theoffdutypodcast]

I just got this thing, it was working fine out the box. Turned it on this morning and it started spinning out of control. Finally was able to upgrade the firmware and calibrate after several hundred tries and now it just shakes... Using S7 Edge! Sending this thing back and getting a Snoppa as I first started to do.

[@jeffparker3617]

After updating the firmware and calibration. My moza mini mi spins out of control!

[@muleyg]

I just can't connect iPhone X to bluetooth. Any solutions?

[@topwater4427]

I’m having the hardest time calibrating this gimbal. Is there a option to return it to factory settings?

[@hamzah7025]

same issue here!!!

[@tiapia1]

Hamza Haroon did you get a reply from support about having issues calibrating? I'm having problems too. After calibrating, my Moza goes crazy when I put my iPhone in it. It didn't do that prior to calibrating.

[@topwater4427]

tiapia1 there is a video showing where to hold the gimbal when calibrating. I’ll see if I can find it.

[@tiapia1]

topwater4427 hi! If you can find it that would be great! Ever since I did the calibration my gimbal didn't work. Just keeps flopping around. Prior to calibrating it was fine. Shouldn't have done it. I emailed support but haven't heard back. Did your gimbal work okay?

[@topwater4427]

tiapia1 I still haven’t found the video yet. But when you calibrate it...make sure to not hold the handle. I’ll keep looking for the video, or maybe I’ll make one to show you. I’ll keep you posted.

[@mavickd]

I bought the mini moza mi and after doing a firmware update the gimbal is out of control despite the calibration. What to do. In addition the application is not optimal for my galaxy note 8, I can not film in 4 K. Should we recommend this gimbal .... I wonder. I hesitate to send it back and get paid back to buy the DJI osmo mobile 2

[@ruFlashist]

You're lucky! Mine device just stopped working after firmware update =)

[@sgcko7]

@@ruFlashist Mine also. Before firmware update it was working ok. After update one motor is not working at all

[@tiapia1]

Please provide assistance to reset the Moza Mini to factory settings. After calibrating my gimbal goes crazy when I put my iPhone 8 Plus in it. Why is that? Very frustrating!

[@GudsenMOZA]

Hello, you can reset the settings in app, click the setting icon, you will find it

[@fitriazlisham7716]

I found the restore to factory defaults but it's not responding. i tap it the button many times. Plus my gimbal always seems to go to sleep mode i'm not sure why. Not to mention the vibration, spinning and tilting. PLEASE HELP!!!

[@GudsenMOZA]

Did you write an email to [e-mail]? It will be better if you can attach a short video so that we can find where is the problem.

[@JamieMPhoto]

The Roll axis calibration is cryptic and I can't make it work .... the other things will calibrate, but it doesn't stop it from spinning like a blender ... Any ideas?

[@GudsenMOZA]

Can you please send an video of how you calibrated the Mini-Mi to [e-mail]? So that we can help you see where is the problem. Besides, calibration procedures will be simplified in the future.

[@topwater4427]

for the roll axis step...try holding it at the L bracket of the gimbal...not the motor/not the handle...hope that helps

[@JamieMPhoto]

Thank you! I managed to succeed on the first step by using the tripod. I'll try that out, too, next time.

[@Gvo3d]

The same problem, already write in support

[@JamieMPhoto]

I figured out that the first step works best when you have it on the tripod, and that I was misreading one of the images on the end steps of calibration. It seems to work well now. I hope that helps!

[@yannicklumbu3081]

It's still doesn't work even after calibrating is there any other solution ?

[@denisalexandrov868]

I have a problem with Moza Mini Mi. I pressed the camera button and the power button. PF and YF indicators are blinking. Moza is not updated (0%) and does not go to normal mode. How to go to normal mode? Phone Xiaomi Redmi 5. Thank you!

[@GudsenMOZA]

Hello, please write an email directly to [e-mail], it will be better if you can attach a short video so that we can find where is the problem

[@denisalexandrov868]

Gudsen MOZA thanks, with the last update of the program I was able to update the moza and the problem disappeared. thanks for your tech support! Also, thanks for the moza minimi - it's very amazing product !!!

[@ejordancz]

What do you mean "last update of the program"? I have the same problem. :(

[@denisalexandrov868]

Mik I had a problem updating the moza. the indicators blinked, the device was not updated and I could not get back to normal mode. but a day later the program on the phone was updated. I clicked "update" several times and moza was updated. I clicked update 15 times! then I turned off the moza, turned it on and it worked.

[@bestmovie1355]

oh my god same Problem...

[@cheyiokoaye2007]

I think I really messed up getting this device here. It just came in today and it worked well then for some reason it started shaking violently and then it stops and the indicator light on the right hand side starts blinking repeatedly. Don't know what to do, it's insanely frustrating really.

[@jacobandtanya]

Same here. Got it for Christmas. Worked fine when just messing around the house. Went to actually use it for filming today and it exactly as you described.

[@dragonsoul3039]

I got the same problem

[@cheyiokoaye2007]

DragonSoul I have all but abandoned mine. Sad really. It hurts but lessons learned. I've seen a lot of fixes but they are all temp. The same issue comes up again. Mine has refused to be calibrated

[@florinbalaican7419]

mine doesn't connect with the gimbal far to firmware

[@SatadalMajumder]

Can I use The Gimble Buttons Without The Moza Genie App! Specially Recording Button?? While I Can Record Video With my Phon Own Camera!!By useing all this Buttons.. plz tell me!

[@GudsenMOZA]

The Moza Mini-MI cannot control the original camera of your phone directly.

[@SatadalMajumder]

@@GudsenMOZA I Have MI Note 7 Pro Device !Is it Work With it Preoperly With Moza Genie App??

[@GudsenMOZA]

@@SatadalMajumder Yes, as long as you can download it properly, then you can use it properly.

[@SatadalMajumder]

@@GudsenMOZA Thanks a lot

[@viktorshmelev1647]

Absolutely Love It!

[@VineetTiwariYouTube]

Does this support 3*3 panorama?

[@rabbitskinner]

Hi how do you update the Mini S

[@nirwingernadi8296]

I want ask somenting why my moza can turn off

[@GudsenMOZA]

Hello, please write an email to [e-mail] and attach a short video showcasing the problem of your gimbal.

[@dronlacek]

I have mini mi,but I cant find app. for mini mi at play store,seller send me app for mx,but I cant use some of feautures,how can I find moza mini mi app?

[@GudsenMOZA]

the app is called Moza Genie app

[@Windcharger]

Thanks for this video! I'm gonna make a review video on this and bring this for my summer holiday trip! =)

[@kalingapalfie9550]

hello, just buy my Moza mini mi, but i think it is not charging because the red light indicator was not showing. what should i do?

[@GudsenMOZA]

Don't worry，the indicator turns off when fully charged.

[@Ry_1987]

Help! Followed the steps to firmware upgrade but my phone cannot connect to the device while it's in upgrade mode, it doesn't even find it, even though it connects fine in normal mode... Cannot calibrate without the firmware upgrade so I'm basically stuck

[@GudsenMOZA]

Can you please contact our service center for help? [e-mail]

[@peterornelas4873]

same issue here. It connects fine normally. but when i put it in upgrade mode the app wont find it.

[@mikecar52]

@@GudsenMOZA Me neither. Why on earth are you getting people to email you one on one when you can help all of the people who own this gimbal at once?

[@endrickirawan3680]

My gimbal wireless charging is not working righ out of the box... Double tap the power button but wireless charging indicator not turn on.

[@peterornelas4873]

My app wont find the mini mi after i put it in update mode. It just keeps searching. If i put the mini mi in normal mode it finds and connects fine.

[@GudsenMOZA]

Please reach out to your service center to find out the reason may cause it. Service center: [e-mail]

[@anat99]

how i do to change the menu languaje? help me please!

[@GudsenMOZA]

Hello，you can contact us [e-mail] for professional guidance.

[@anat99]

@@GudsenMOZA ok thanks

[@canadiancontractorservices9138]

I also have been fighting my new (2nd) Moza Mini Mi. First one vibrated like a beaten dog in a set of crosshairs. My second one did not turn on after repeated charges. Moza support is in good communication and I am trying (5th time) to figure out how to calibrate as Moza has not figured out how to truly translate a good set of instructions that have ALL the information in the documentation. Seems like a good product if I can just get operational. As a noob trying to use video to promote my business it is SO frustrating. Phones I'm testing on the gimbal. Iphone 6, Samsung Note 8, Samsung Note 8 . I also have the Moza firmware genie updating EVERYTIME I log in to try and calibrate. Like Seriously?? Andriod app software is still not totally integrated to the Genie App so features do not work. Also the gimbal does not sync to Filmic app. Okay trying once again to get calibration. 1. Connection failed- Phone app is on, then turned on gimbal- I will try to reverse. 2. Press middle button on gimbal then on switch. Then press connect within Genie app- Nope that don't work either . Hmmmmmm??!!! I need a drink of hard alcohol....pull out tiny little instructional booklet to refresh old man memory. 3. Nope nothing on calibration in the manual other than scan the QR code at end of page. Like I know what a QR code is right?! OK so Gudsen support sends me two conflicting opinions. One is take the phone out of the gimbal and recalibrate and the other is put the phone in the gimbal and recalibrate. Which person in the support department should I truly believe? 4. Still trying to get the phone to connect to the software.......OMG I have been pressing the same buttons but now it's connected...hooray! 5. Even though my phones at 39% the battery is not reading. Perhaps that's because I have the Samsung note 5 in the cradle. I knew I should've grabbed the iPhone before doing this. I have the feeling it won't work so maybe I'll go grab that phone after I tried to recalibrate 6. Pressing the calibrate button.... And I get the message "Warm Prompt"... (That's not a typo, that's exactly what it says) if the device is not operating abnormally, please carefully calibrate your device. Ok so lets give that another shot... 7. Confirming... Phone immediately goes into what I would describe as a sleep mode although the lights are still on and the right one is blinking beside the joystick. We have two choices of calibration. Either guided or manual. I'm going to try guided. 8. The first step calibrates the mechanical angle and then immediately goes into the electrical calibration. I passed the first test but obvious he didn't pass the second because I had no idea what electrical calibration is supposed to mean nor is there any sort of guidance. But I am returning to the previous step to try again. Right so the screen has basically locked up on me and I'm sitting here grinding my teeth. I had to totally get out of the application and restarted 9. So the first step is called guided calibration and there is a neat picture which is fairly easy to follow so let's try this again. Once again calibrating the mechanical angle was very easy and passed immediately but then it starts to calibrate the electrical calibration and of course there's no picture in the android app so I have no idea what wants me to do. It's time to go find my wife's iPhone 6 10. Okay so now the iPhone 6 is sitting in the cradle. Balanced and ready to rumble. Where the heck did I put that genie app. AHHHHHhhhhhh... ok so pressing the middle button and the power button on the gimbal with the Genie app already on. Device immediately connects with the phone but wants to know if I want to upgrade the gimbal. sigh... OK so upgrade again. I highly doubt that there's upgrades every single day since Christmas but it seems to be the way of Moza to upgrade firmer every time you turn on the app. 30% - 50% - 60 % ......snoozing.....Ah ok 100 % ya baby.... Version 0.1.3 11. Where’s that guided calibration button? Well it's not in the settings. Let's try the cloud picture, and I get a warning ..."Am I sure I want to upgrade the gimbal." I'll do just about anything at this point including running around a bonfire nude chanting a mantra while sacrificing a chicken if I can get this damn thing working. But I'm pretty sure I already upgraded the gimbal and the last step. Let's keep searching.... Swipe left... Nothing - swipe right... Nothing... I'm about ready to throw this phone out the window with the gimbal attached. Scroll through the settings yet once again... Camera mode-resolution-professional mode-frames-anti-shake-flash-grid-filter-gradient or-sound metre-live streaming-reset camera... While none of those sounds like recalibrate.. Time to back to the web and do a search. Where does Moza Genie software put the recalibration button? kzbin.info/www/bejne/mnWTlp2PhtmggJo Well this video doesn't work for me. kzbin.info/www/bejne/mnWTlp2PhtmggJo Well this video doesn't work for me. One thing I can't set the phone up like the way they are showing the video and I also don't have the same icons that they are using on the phone in the video. Still looking for the calibration icon on the Iphone6.. Firmware upgrade button is the only button that seems to work but I've already done that twice. But once you press it you have to let it go through its sequences. Nope I'm tired of this so I have to turn off the phone so I can take back control. Now I am truly ready to shoot something. Think I'll read the newspaper while my phone is rebooting 12. Here's an interesting new development. Leaving the gimbal on with the right light flashing up by the joystick now gives me a Bluetooth icon on my phone. Shucks it's only a Bluetooth location app. But for some reason although it recognizes the Moza gimbal it is not hooking up to it so now I'm going to try to restart the gimbal while the phone app is on... Alright.. Another new development. 13. While recognizing the phone the gimbal automatically turned the phone up into landscape mode and all of a sudden I have access to other icons which I didn't have access when the phone was lying flat facing up. 14. And there's the calibration button 15. "Are you sure you want to calibrate the gimbal"- HELL YA!!! 16. And of course the phone then goes back to sleep with the screen facing up in the phone balanced. But now I get to press "default calibrate"..... let's see what happens.... Well the gimbal is telling me it's alive.. So that's a good start. But a new instruction that says.." Loose phone after three seconds".. In the top left corner of the screen had me confused. Let's start over and see what happens. Well my phone screen is black and I have to unlock it again.. What the heck is going on??? 17. Second calibration instruction is called the default calibration and it looks easy enough although the gimbal is trying to fight me a little bit... I have to hold the gimbal level with the top of the desk otherwise it flops over before press start. Calibration completed although the phone is trying to wiggle a little bit and it's not pushing me into the next calibration mode.. sigh.. Let's start over again.. I might have to try custom calibration if this doesn't work. 18. After the 10th try, my gimbal assures me it's calibrated. The two blue lights are still on with the right one flashing. I'm going to turn off the gimbal and restart and see what happens. Ay caramba!!!!! gimbal totally freaks out and start slapping my phone around against the handle. I am totally at a loss with this unit and since the second one they sent me doesn't power up I am left here wondering if I should put a bullet in my brain. I hope you all have better success than I have. I would fully agree with other posts that I have read suggesting that Moza get proper documentation in place. I would also humbly suggest that they get people who understand the written English word to write up that documentation. I have noted that even their website is full of syntax errors which shouldn't happen to a company selling across the world. May the force be with us..

[@MrLoganfoote]

My Moza has a jolt when it moves. When it pans or tilts etc, the motors seems to jitter or something. This happens regularly which makes most shots have this bounce in the footage. The point of the gimbal is to help produce smooth footage. I have updated the firmware and calibrated a few times. Any suggestions????????

[@rrivera457]

I have 2 problems and I am about to put this back in the box and return it to amazon. I tried to calibrate this things and now it is spinning like a top. The second issue is, I then upgraded the firmware and now my iphone will no longer connect. How do you reset this to factory settings?

[@rrivera457]

It connects now. I just need to stop the blender.. I am about to mix a smoothie with this

[@rrivera457]

I followed the video above and it now works..

[@GudsenMOZA]

Hey Richard, app version will update soon, calibration procedures will be simplified, operation will become easier!

[@douglezio]

the update stopped at 15% and does not want to continue. what to do? my gimbal is unusable because of that.

[@GudsenMOZA]

Hello, please try another phone or network.

[@sanket_sharma_studios]

I tried with 5 different phone to update same thing finally have to accept the gimbal is nothing more than piece of shit now.

[@jacopobusetto8857]

Hi, I've a problem using an Iphone 8 plus, when I try to select the points for the motion timelapse it doesn't get any response, I mean I try to click on the + or the central button but nothing works. Do you know how to fix this?

[@GudsenMOZA]

Hello, what's your app version? Is it the latest version? The latest version number is 1.2.11. At the same time, you need to upgrade the firmware of your gimbal.

[@Molleras]

No one says something about the two plastics locks.... How to unlock? just made a gentle force with my hands? Is the first time , I unboxed it but it was mechanically locked....the user manual say no anything about that..... Another thing to point out is I plugged for about 4 hours and the red light indicates still charging......

[@moonsol]

any way to check the firmware version on device?? i try to upgrade firmware, in app appear and select"Upgrade now", download to 100%, and only appear "firmware updated succefully" AND ,, only one option to tap "Finish" .. (no -disconnect- or -re upgrade- ) .. so,, that mean im already on latest firmware ?? or are something bad in my procedure ? (android) thx

[@dragonsoul3039]

Help please my mini mi keeps falling asleep and the roll arm is not working I bought it yesterday and it was running fine at first The roll arm is not working, but the yaw and tilt are.

[@GudsenMOZA]

Could you please make a short video to show the issue?

[@dragonsoul3039]

Gudsen MOZA kzbin.info/www/bejne/nX28nKGCq9qebbM here

[@GudsenMOZA]

@@dragonsoul3039 Hello，we have checked the video，this may be a gimbal issue，just contact the seller to change the gimbal？May I know where did you buy it？

[@dragonsoul3039]

Gudsen MOZA i got it from jb hi fi

[@dragonsoul3039]

Gudsen MOZA I’ve tried they said they can’t re-sell it

[@virnemaranon9115]

How can I calibrate my moza mini s. I tried calibrating it for so many times but nothing solve the issue. It sleeps when I turned it on. Please help. Thanks.

[@GudsenMOZA]

Hello, you can send your question to our official email adress [e-mail]'ll help you.

[@ngoprekbro2973]

My moza mini mi is spinning after the update... Can you help me..

[@VincentGilligan]

I did an update and now it won’t turn on???!??

[@GudsenMOZA]

Hello，you can contact us: [e-mail] for professional guidance.

[@sanket_sharma_studios]

@gudsen moza Your support team doesn't have solution to this problem......

[@VincentGilligan]

@@sanket_sharma_studios nope. It went into the trash. No joke. It was a brick

[@toefes]

Hey Moza! Can you add a feature where we can save/store our ‘professional’ presets? Everytime i go back to the photo roll or close the app the settings will be reset. It’s not realy workable :P Device: iPhone SE

[@GudsenMOZA]

Hi, what settings do you mean? In fact, in order to adapt to different shooting needs of video and photos, some parameters cannot be saved after the app is closed.

[@ukaszKaminski1]

Próbowałem zaktualizować dzisiaj oprogramowanie MOZA mini mi i aktualizacja staneła na 18%,próbowałem kilka razy i niestety nic.Udało się dopiero po zrestartowaniu smartfona,i tym sposobem mam wersję 0.1.4, I tried to update the MOZA mini software today and the update stopped at 18%, I tried a few times and unfortunately nothing. It only worked after restarting the smartphone, and now I have version 0.1.4

[@shougn7072]

Hi. I have encountered a problem in connection with the program p Mobile tried to download all the programs did not benefit

[@ruFlashist]

Mine Moza Mini-Mi just stopped working after firmware update (the turn on\off button doesn't do anything, the red light of charging is visible, the app sees the devices for few sec, but when I tap on the name, the app is not able to connect to the device and the device disappears from the list). Anybody knows about an option of factory reset or manual firmware upgrade through USB? The official support is still ignoring me, I'm waiting for tomorrow to call them during working hours, they might provide some explanations. Any advices are much appreciated from people who encountered the same problem as me. It looks like a lot of people have similar problems. I wonder, how fast official support responses.

[@firehawk2k2]

Having the same Issue. What a piece of crap

[@firehawk2k2]

Just got it to work, tried upgrading a few more times and turned it on and off a few times and it magically worked. Not sure what sequence did it though.

[@freefitusa]

Hi I just received my Mini and it is tilted slightly left when I turn in on. How can I fix this issue? Also I have an LG G5, does the app work with this phone? Thank you

[@GudsenMOZA]

As long as the android version number of your phone is above 5.0. MOZA Mini-MI app can work with it. If your Mini-MI tilted, you can update the firmware and calibrate it: kzbin.info/www/bejne/qKiQd4CFbs94l9U. It that still doesn't work, plz write an email directly to [e-mail]

[@RatfunkProductions]

I tried updating firmware and now it's stuck in the firmware update mode if I connect to the app it asks to upgrade firmware again and gets to 100% says it's finished and keeps repeating this cycle. Any idea what to do ?

[@GudsenMOZA]

Hi, you can uninstall the current MOZA Genie app from your mobile phone, then reinstall the latest version of app from our official web: www.gudsen.com/moza-mini-mi-downloads

[@GudsenMOZA]

If that still doesn't work, please write an email to [e-mail]

[@hirachankan]

If I don’t put phone on a gimbal it keeps vibrating can you tell me what’s wrong with this and wireless charge doesn’t work.

[@intheblues]

It's trying to counter-balance the phone but if it's not on there the motor probably doesn't know what to do. Mine does the same thing. Just touch it with your finger it'll stop it moving it's looking for weight.

[@seanross3171]

for those who are having trouble with connection in upgrade mode. when it says it cannot find it press and hold the center button again then touch the retry icon in the left corner of the notification box and it should show up after that. that's how I got mine upgraded and I hope that it works for others

[@dolfibesari6437]

My mini mi gimbal get crash and cannot be turn on after updating firmware. When i charge it, its led indicator goes red. Even after 4 hours later. But then it cant be turn on at all

[@dolfibesari6437]

Please help

[@alokechou]

Mine got the same problem. My update stuck at 0% , I finally turned it off , then I can't turn in on normally. Now if I push the power button , it enters the firmware update mode ONLY. Oh my god , please help ......

[@baharnwh]

Dolfi Besari , me to, how i can fix it, can you help me ?

[@dicjei]

周育存 same problem,... have you found the solution?

[@alokechou]

No . I will send the gimbal back to be repaired ... very upset . I dont know how long I need to wait

[@hamzah7025]

its app is not compatible for galaxy s3 neo what should i do??

[@GudsenMOZA]

Android app for Mini-MI users is still under improvement, did you try the beta version from Google play?

[@ChrisPereraNZ]

I tried to calibrate and spinning disaster occurred. Re-calibrated and realised I made a mistake following instructions. Its working fine now although, I havent been able to update and the Moza Genie app looks very different to the instruction video above. Not sure if I'm up to date or not. Anyone got any advice or where do i see my firmware update details?

[@ChrisPereraNZ]

Oh. The cloud icon with a arrow in it is the firmware update button. Lol

[@itswow3014]

It's not connecting in upgrade mode

[@HimmelHav]

Can't connect to gimbal via bluetooth. the app version is 1.1.3 (downloaded from official site), the phone is Mi Max 2, Android 7.1.1; after reading previous comments I don't even think about firmware upgrade, but still want to make some changes to gimbal setting - ant no luck...

[@HimmelHav]

@@GudsenMOZA thanks for reply, but i sold the gimbal. Waiting for arrival of used mini-g. If "moza assistant" will be same glitchy, will change brand of gimbal...

[@bntgpnc]

Hi. Thankyou very much! It’s really workin for me! God bless you :))

[@thelivinghome]

Is it compatible for nokia 6 ?

[@GudsenMOZA]

Yes, as long as its width is range from 61mm-92mm

[@Nirva23322]

How to connect to gimble phone

[@GudsenMOZA]

Here's the instruction of the Mini-Mi www.gudsen.com/how-to-make-motion-timelapse-with-moza-mini-mi

[@dragonsoul3039]

I cant connect to the app. It shows an ‘X’

[@GudsenMOZA]

Hi Mini Users! Recently we received some feedback that the gimbal can not connect with MOZA Genie App after upgrading the app. To help solve the problems, if you have the same problem as I mentioned above, please answer these questions below: 1. Gimbal Name 2. When did you get the gimbal 3. Your Phone Type and System version 4. When you first found the connect problem, was it after upgrading the firmware or after upgrading the App? 5. Has this problem happened on both your Android/Apple mobile phone?

[@dragonsoul3039]

Gudsen MOZA the app is working ok ish now I just have a problem with the roll arm And the gimbal falls asleep every 10-20 seconds

[@OutdoorEthicsOriginal]

I cant move one axis please help

[@dicjei]

my gimbal are in trouble. failed upgrade. I previously upgraded using samsung. and now I am setting up an upgrade using an iphone. and it works. please fix the settings using iphone. Good luck

[@allbymyself85]

not working for me as well and the device goes to sleep after few seconds

[@GudsenMOZA]

Can you contact our service center with your gimbal's problem? They'll help you out. [e-mail]

[@ramunasmakelis]

Does not turn off automatically after upgrade. Also software version does not change, no matter how many times upgrade of firmware is done.

[@leonidfoto]

Отличная штучка!

[@reviewcrewforyou]

And bnow my new gimball is bricked because it couldn't make it through the update without freezing

[@aureliencnt6471]

My gimbal doesn't work properly. I made the upgrade of the firmware, but my gimbal is vibrating when i switch on. And when i us it i can not choose the following mode i want. I'm on android with huawei p20

[@GudsenMOZA]

If your gimbal still doesn't work properly after firmware upgrade and calibration, please write an email to [e-mail]

[@fabriciomtzl]

HEY ANYONE HELP, My Moza Mini-Mi just stopped working after firmware update (the turn on\off button doesn't do anything, the red light of charging is visible, When i charge it, its led indicator goes red. Even after 4 hours later. But then it cant be turn on at all. Anybody knows about an option of factory reset or manual firmware upgrade through USB?

[@drive-alone]

Return. There is no option other than claiming warranty.

[@yyyyymk]

Hi i have the same problem ! My Gimbal is crazy !

[@irfannabag]

does it match samsung s9 plus

[@GudsenMOZA]

Yes, it is compatible with your s9 plus

[@semajgnik]

no its not. the app does not work on the s9 plus.

[@Happy-Donkeys]

Can´t find the object tracking option on s9+ If I don´t find it soon gonna send the gimbal back

[@GudsenMOZA]

Hello, our developers are adding and improving some key features including the object tracking. Please kindly wait.

[@mambunna6399]

Why Moza Assistant can't remote Moza Mini-Mi? Does any one know this?

[@GudsenMOZA]

Hello, thanks for your feedback first. If the MOZA assistant app remote MOZA Mini-MI, 2 mobile phones are needed. One phone on the gimbal, another is used to remote control the gimbal. How do you think about this?

[@mambunna6399]

I think that's great. Pls instruct me how to do it.

[@hi135]

You really need to put the guide/instruction of how to do this in the app. Or no one knows how to get it into upgrade mode without watching this video. Or put this video on your official website at least!!

[@hi135]

Also please update your documents. It's out dated. You don't even provide Win/Mac Moza Assistant software anymore.

[@fantasymaidsinc8251]

Mine wont stop vibrating

[@benbhk3278]

Fantasy Maids Inc mine as well! Did you ever get some help or fix it??

[@GudsenMOZA]

You can write an email to [e-mail] It will be better if you can attach a short video of how you calibrate the gimbal so that we can find where is the problem.

[@GudsenMOZA]

You can write an email to [e-mail] It will be better if you can attach a short video of how you calibrate the gimbal so that we can find where is the problem.

[@sarasin1]

กดอัพเดทเเล้ว เชื่อมต่อไม่ได้

[@HelamanGile]

My device won't even connect

[@GudsenMOZA]

Hello, don’t worry，please write an email to [e-mail] for professional guidance.

[@alexwintermeyer2265]

Out of many many frustrating problems this machine gives me, i don't understand why it keeps going to sleep, after just seconds. Very frustrating.

[@Aayushssm]

Don't Buy These Product Guys There Service very poor, Instead of buying this for with DJI Gimble

[@Thee.Mighty]

This does not work

[@GudsenMOZA]

Hello, may I help you?

[@novice024]

Topwater4427 Thank you.

[@mikecar52]

This video is fiction. Nothing like that happens with mine.

[@Driver3]

Moza Mini S don't working after firmware update!!! Can't connect or reset gimbal!!!

[@canadiancontractorservices9138]

I also have been fighting my new (2nd) Moza Mini Mi. First one vibrated like a beaten dog in a set of crosshairs. My second one did not turn on after repeated charges. Moza support is in good communication and I am trying (5th time) to figure out how to calibrate as Moza has not figured out how to truly translate a good set of instructions that have ALL the information in the documentation. Seems like a good product if I can just get operational. As a noob trying to use video to promote my business it is SO frustrating. Phones I'm testing on the gimbal. Iphone 6, Samsung Note 8, Samsung Note 8 . I also have the Moza firmware genie updating EVERYTIME I log in to try and calibrate. Like Seriously?? Andriod app software is still not totally integrated to the Genie App so features do not work. Also the gimbal does not sync to Filmic app. Okay trying once again to get calibration. 1. Connection failed- Phone app is on, then turned on gimbal- I will try to reverse. 2. Press middle button on gimbal then on switch. Then press connect within Genie app- Nope that don't work either . Hmmmmmm??!!! I need a drink of hard alcohol....pull out tiny little instructional booklet to refresh old man memory. 3. Nope nothing on calibration in the manual other than scan the QR code at end of page. Like I know what a QR code is right?! OK so Gudsen support sends me two conflicting opinions. One is take the phone out of the gimbal and recalibrate and the other is put the phone in the gimbal and recalibrate. Which person in the support department should I truly believe? 4. Still trying to get the phone to connect to the software.......OMG I have been pressing the same buttons but now it's connected...hooray! 5. Even though my phones at 39% the battery is not reading. Perhaps that's because I have the Samsung note 5 in the cradle. I knew I should've grabbed the iPhone before doing this. I have the feeling it won't work so maybe I'll go grab that phone after I tried to recalibrate 6. Pressing the calibrate button.... And I get the message "Warm Prompt"... (That's not a typo, that's exactly what it says) if the device is not operating abnormally, please carefully calibrate your device. Ok so lets give that another shot... 7. Confirming... Phone immediately goes into what I would describe as a sleep mode although the lights are still on and the right one is blinking beside the joystick. We have two choices of calibration. Either guided or manual. I'm going to try guided. 8. The first step calibrates the mechanical angle and then immediately goes into the electrical calibration. I passed the first test but obvious he didn't pass the second because I had no idea what electrical calibration is supposed to mean nor is there any sort of guidance. But I am returning to the previous step to try again. Right so the screen has basically locked up on me and I'm sitting here grinding my teeth. I had to totally get out of the application and restarted 9. So the first step is called guided calibration and there is a neat picture which is fairly easy to follow so let's try this again. Once again calibrating the mechanical angle was very easy and passed immediately but then it starts to calibrate the electrical calibration and of course there's no picture in the android app so I have no idea what wants me to do. It's time to go find my wife's iPhone 6 10. Okay so now the iPhone 6 is sitting in the cradle. Balanced and ready to rumble. Where the heck did I put that genie app. AHHHHHhhhhhh... ok so pressing the middle button and the power button on the gimbal with the Genie app already on. Device immediately connects with the phone but wants to know if I want to upgrade the gimbal. sigh... OK so upgrade again. I highly doubt that there's upgrades every single day since Christmas but it seems to be the way of Moza to upgrade firmer every time you turn on the app. 30% - 50% - 60 % ......snoozing.....Ah ok 100 % ya baby.... Version 0.1.3 11. Where’s that guided calibration button? Well it's not in the settings. Let's try the cloud picture, and I get a warning ..."Am I sure I want to upgrade the gimbal." I'll do just about anything at this point including running around a bonfire nude chanting a mantra while sacrificing a chicken if I can get this damn thing working. But I'm pretty sure I already upgraded the gimbal and the last step. Let's keep searching.... Swipe left... Nothing - swipe right... Nothing... I'm about ready to throw this phone out the window with the gimbal attached. Scroll through the settings yet once again... Camera mode-resolution-professional mode-frames-anti-shake-flash-grid-filter-gradient or-sound metre-live streaming-reset camera... While none of those sounds like recalibrate.. Time to back to the web and do a search. Where does Moza Genie software put the recalibration button? kzbin.info/www/bejne/mnWTlp2PhtmggJo Well this video doesn't work for me. kzbin.info/www/bejne/mnWTlp2PhtmggJo Well this video doesn't work for me. One thing I can't set the phone up like the way they are showing the video and I also don't have the same icons that they are using on the phone in the video. Still looking for the calibration icon on the Iphone6.. Firmware upgrade button is the only button that seems to work but I've already done that twice. But once you press it you have to let it go through its sequences. Nope I'm tired of this so I have to turn off the phone so I can take back control. Now I am truly ready to shoot something. Think I'll read the newspaper while my phone is rebooting 12. Here's an interesting new development. Leaving the gimbal on with the right light flashing up by the joystick now gives me a Bluetooth icon on my phone. Shucks it's only a Bluetooth location app. But for some reason although it recognizes the Moza gimbal it is not hooking up to it so now I'm going to try to restart the gimbal while the phone app is on... Alright.. Another new development. 13. While recognizing the phone the gimbal automatically turned the phone up into landscape mode and all of a sudden I have access to other icons which I didn't have access when the phone was lying flat facing up. 14. And there's the calibration button 15. "Are you sure you want to calibrate the gimbal"- HELL YA!!! 16. And of course the phone then goes back to sleep with the screen facing up in the phone balanced. But now I get to press "default calibrate"..... let's see what happens.... Well the gimbal is telling me it's alive.. So that's a good start. But a new instruction that says.." Loose phone after three seconds".. In the top left corner of the screen had me confused. Let's start over and see what happens. Well my phone screen is black and I have to unlock it again.. What the heck is going on??? 17. Second calibration instruction is called the default calibration and it looks easy enough although the gimbal is trying to fight me a little bit... I have to hold the gimbal level with the top of the desk otherwise it flops over before press start. Calibration completed although the phone is trying to wiggle a little bit and it's not pushing me into the next calibration mode.. sigh.. Let's start over again.. I might have to try custom calibration if this doesn't work. 18. After the 10th try, my gimbal assures me it's calibrated. The two blue lights are still on with the right one flashing. I'm going to turn off the gimbal and restart and see what happens. Ay caramba!!!!! gimbal totally freaks out and start slapping my phone around against the handle. I am totally at a loss with this unit and since the second one they sent me doesn't power up I am left here wondering if I should put a bullet in my brain. I hope you all have better success than I have. I would fully agree with other posts that I have read suggesting that Moza get proper documentation in place. I would also humbly suggest that they get people who understand the written English word to write up that documentation. I have noted that even their website is full of syntax errors which shouldn't happen to a company selling across the world. May the force be with us..