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Пікірлер: 188
@zackeuphoria99324 жыл бұрын
Admit it. School got you here.
@Natalonie3 жыл бұрын
Damn well and the only reason too
@CarlosRodriguez-vy1kb3 жыл бұрын
Sugma
@Hangwithusfamilytime2 жыл бұрын
Yes to identify what type of letter I should write.
@mosis85212 жыл бұрын
Yep
@princesssmileyface912 жыл бұрын
Yes 😂😂😂
@jonathanfalkowsky6722 жыл бұрын
Am I the only one not watching this for school and just for pure entertainment to keep me up at 1 AM?
@isthatkingkey Жыл бұрын
YES
@Hashtagqueefqueen Жыл бұрын
Yes😭 who does this willingly
@dylancalvert53228 ай бұрын
I’m literally doing the exact samesame thing thing
@abrahamabdul11602 ай бұрын
Same here
@juliajavier90594 жыл бұрын
so yall didnt turn in your credits either huh.......
@jazateurmom3 жыл бұрын
bye
@theholytroll51202 жыл бұрын
Lmao
@sanrioluvvrr11 ай бұрын
3 years ago yet i relate smh
@AliceAviles-xq3xg6 ай бұрын
lmfaooo meeee rn
@ri-fn7eq4 жыл бұрын
Professional skills gang wya
@JamesPaulJP3 жыл бұрын
right here boii
@beese22403 жыл бұрын
pain.
@fatimaavelar67362 жыл бұрын
Here :/
@destinymoye97052 жыл бұрын
I just started these packets lmao. Do you possibly still have the answers to the packets?
@GalaxyStarsGirl22 жыл бұрын
ayeeeee
@Andrew_Lemon5 жыл бұрын
My school had my watch this for professional skills, and honestly idk why but I find it pretty funny.
@JMC-The-Director4 жыл бұрын
Andrew lemon what school was this? Awesome
@lyss.aaa4444 жыл бұрын
Andrew lemon lmfaoooo me too
@pandabear46294 жыл бұрын
same I think we go to the same school
@Andrew_Lemon4 жыл бұрын
Ciara :P yeah? What school do you go to then?
@Andrew_Lemon4 жыл бұрын
Ciara :P this is the school I go to. kzbin.info/www/bejne/moLaZapvjMyLmbM
@davoohanian49473 жыл бұрын
Who is trying to find answers in comments
@hhorner63822 жыл бұрын
Just watched this for school, that is some of the worst customer service I have seen! Excellent portrayal.
@krystalthomas72832 жыл бұрын
I'm gonna use this for my class. :) Thank you!
@hughm13834 жыл бұрын
You missed a common problem that I've encountered repeatedly: staff giving unsolicited suggestions/advice in the form of a command. A simple choice of words can transform excellent customer service into terrible rudeness.
@mj58853 жыл бұрын
I’ve worked in customer service for 10 years. Customer service is really customer SERVANT. It’s slavery. Overworked and underpaid. As long as workers are nice to me, I’m nice to them. I don’t bother anybody. If I don’t like the service, I just go to a new place. Simple.
@GrumpyDoodlebug2 жыл бұрын
And that's why people are so frustrated with you. You sound like a crappy employee. It's not slavery. Slaves don't get paid and can't leave. If you don't like your job, work somewhere else.
@MisterFaucker11 ай бұрын
Customer service is sometimes a terrible job, but it aint slavery. Not even close.
@gardensofthegods9 ай бұрын
Customer service on the phone can be horrible ... sometimes worse than in person and I try to always be kind to whoever I'm talking with . The problem I have is it seems a lot of younger people seem to have ADHD and I don't say that lightly ... it's as if they don't hear what I'm saying and I have to sometimes repeat it . And I speak clearly and slowly and I can remember even times when giving people my address where I had no faith in them and I politely asked them to repeat it back to me cuz I had a feeling they wrote it wrong and yes sometimes they get it wrong ... and it's a good thing I asked them to repeat it so that I could make sure they got it right . The weird thing is I have never ever had this problem with old people or older people in customer service on the phone and usually no problem with them in person either .
@smbr4745 Жыл бұрын
Bro this is how normal stores be in cali 😭
@dondaddaeduardo619 Жыл бұрын
School has me here button ------>
@wednesday85804 жыл бұрын
1:30 she ain’t even typing?!?! *home depot music plays*
@colewright84162 жыл бұрын
Boss: "Guys, that poor man with glasses is just trying to get some help getting what he needs. He walked out because you wouldn't give him service. Now I gotta call from the coordinator who is not happy what y'all did. You made several customers complain about our poor service we've been having. Y'alll are rude and do not deserve to work here. You're fired!!" Staff: "WHAT?!?"
@calimedia58 Жыл бұрын
I don't know if it's the training or that people are just more aloof and indifferent nowadays. But I get this all the time...
@flowersforme37511 ай бұрын
We all have been there! The customer service can’t help, not knowledgeable and quotes company policy so they don’t have to find a solution.
@kubotaman855 жыл бұрын
Pause at 0:21 He's not even in a parking space
@robertpinto92176 жыл бұрын
Reminds me of Home Depot
@dannysnipes43154 жыл бұрын
This is like if the Twilight Zone and Home Depot had a baby.
@Odo-so8pj3 жыл бұрын
We call it B&Q its sibling Wickes.
@TheAileZX25 жыл бұрын
Slegg Lumber acting as if they're going out of business.
@pungle49253 жыл бұрын
Ok you are in professional skills at this moment and you need answers well sorry I am to dumb for that all I know is that the workers are not helpful at al
@bayingjase20067 жыл бұрын
Your employees are behaving this way because they're tired of dealing with jerk customers all day and because you refuse to post a "No Customer Abuse Will Be Tolerated" sign on the door. While the occasional nice person like this gentleman comes in, the employees are already dealing with PTSD from every other customer that day and will avoid speaking to anyone if they can help it. Customers may not like the service they receive anymore, but they've brought it upon themselves and I'm not apologizing to any of them.
@akofsum54257 жыл бұрын
I've been in the customer service field for years now and I'm going to be honest with you; you will have to put up with bad customers every day no matter where you work because at the end of the day, you're still a customer service representative. Your goal is to help the company make sales. If you refuse to help customers, that's your problem and your company will fluctuate in sales thereafter.
@phag30487 жыл бұрын
We put one of those signs up and it's so much better now
@chapstickaddict4357 жыл бұрын
Horrible excuse. I have been in customer service for ten years. You treat people with respect and you help them.
@bayingjase20067 жыл бұрын
+Chapstick Addict I've been in customer service MORE than ten years and maybe that's why I'm a bit more sour than you? I don't know. But customers shouldn't believe that they are allowed to do or say anything they want to anyone for any reason. I was taught in order to get respect, you give respect. And if they want to behave like a child at Walmart who didn't get a damn toy then that's their problem and don't take it out on me. I don't got to their place of business and misbehave! Act like decent human beings and we wouldn't have to have discussions or videos about this subject.
@iagobroxado6 жыл бұрын
That just screams lack of profissionalism. Way to go.
@colewright8416 Жыл бұрын
The next day. Boss: "Hi, good morning, sir. I'd like to apologize what happened during your 1st time at slugg's lumber. I'll address this to my staff about why this happened. Rudeness is very unacceptable and we expect every customer to have good experience with us. I completely understand if you choose not to return, but if you do, I'm sure you'll have a better experience. Again I'm very sorry about what happened and I'll address this to my staff immediately. Thanks for bringing this to my attention. I saw you told a friend and your friend addressed this to me. Feel free to call the store if you have anymore questions. Thank you and have a good day."
@Carloslife4ever Жыл бұрын
real💀
@gardensofthegods9 ай бұрын
Yes except the customer probably never went back to that place so therefore the conversation with the boss probably didn't happen . Most of us if we have a problem with the store will avoid it for a long time because of how frustrating it was and sometimes we just never go back
@michalwalks2 жыл бұрын
Man theres so many videos of this abusive guy... they need to ban him.
@nunofurszsru6 жыл бұрын
2:06 middle Eastern countries that's what they do in the airports lol... he or she is on their phone while you're there waiting for them to serve you
@Andrew_Lemon5 жыл бұрын
anyone else binge watching corporate training videos?
@JMC-The-Director4 жыл бұрын
Andrew lemon I know I’m late replying but I have a bunch more on my channel if you ever want to binge watch corporate training videos again lol
@leftysheppey Жыл бұрын
I'm trying to find something applicable for my employees lol
@colewright84162 жыл бұрын
Those are some examples of poor customer service. I felt bad for the customer who was treated poorly. I've experienced it before in a few restaurants and your other video, the customer had some good service.
@timothygwong31516 жыл бұрын
The cashier woman is texting. I would fired her too.
@r3leasethekraken5 жыл бұрын
"I would fired" 🤔
@australianpatriot3 жыл бұрын
@@r3leasethekraken boo hoo
@colewright84162 жыл бұрын
You mean fire her.
@marcomagana76393 жыл бұрын
This Video Is true Facts Nothing was exagerrated here
@yung-megafone Жыл бұрын
Great advice, im trying to get fired because they wont accept my two weeks notice. Ill have to carry this with me i to work tomorrow. Thanks for the video!
@elizabethmcnamara65485 ай бұрын
To be honest it is hard enough to do our job. We also have to escort the customer to the bread Isle when there is a huge sign that says Bread. 🍞
@isthatkingkey Жыл бұрын
Who else go to flex
@bigdawg10k61 Жыл бұрын
Mann
@isthatkingkey Жыл бұрын
@@bigdawg10k61 bro u late asf
@buddyclark55075 ай бұрын
Country Buffet guy could surely teach these employees a thing or two.
@andersonpyaban80427 жыл бұрын
very rude,youre all fired
@JMC-The-Director6 жыл бұрын
Anderson Pyaban lol
@timothygwong31516 жыл бұрын
If I am a manager of the company I would fire all of them shitty poeple.
@spiriteusmjir49414 ай бұрын
Probably every employees acted shit here because of their manager or boss does the same to them.
@michaelhawk82973 жыл бұрын
So he’s basically in Wal Mart ? 😅😅
@colewright84162 жыл бұрын
Looks like it.
@RadOnion488 ай бұрын
My mom acts like a Karen during very bad cs
@user-nx1qe3fg2h18 күн бұрын
Not her typing on that dusty ass keyboard tho
@tiov300112 күн бұрын
It is a do it yourself store.
@mynotes31544 ай бұрын
Excellent. You have to greet them. They assume that you know. They don't help you get it. In short, they're doing you a favor to answer your question. Then, back to their phone/social media. He did the right thing, taking his business elsewhere AND reporting it ON social media, since that's where today's generation "lives" - and the only place that they respond. Conversely, whenever one gets good customer service - basically the opposite of this - report that as well.
@havak11722 жыл бұрын
I only watching this for school
@shantishanti1949 Жыл бұрын
All should be sacked ALL. Clearly this was DRAMA and not real its for this video training BUT if this happened in real life ALL should be sacked.
@nurlatifahmohdnor89392 жыл бұрын
So is Dol Said is really his name? I know Daim has Abdul because there book about him. Or else I might not know. Dol. = Abdul
@auroraramirezfloresАй бұрын
Try that now, it’s worst
@mistys485 ай бұрын
I would have stayed demanding a manager, and that poor manager would have needed a vest, shield, and ear muffs!
@manishprajapati6795 Жыл бұрын
Customer service delivers memory and experience to customer. So its with emotional angle and subject expertise angle. If you dont have this skill then confess and improve in it with pure heart.
@colewright8416 Жыл бұрын
Reminds me of Walmart and McDonald's. I always get better service at H-E-B and Brookshire Brothers here in Texas.
@evomarzzx66783 жыл бұрын
business lesson gang
@jonathanfalkowsky6722 жыл бұрын
1:23 that's me climbing the shelf like a foolish idiot because I'm only 5'3" and short
@erkkijunkkarinen9303 Жыл бұрын
i will never shop at Slegg Lumber after this rudeness!
@jonathanfalkowsky6722 жыл бұрын
Whenever I see a customer I always try to ask how they are and ask if they need help or something, anything. But sadly I go elsewhere and never hear anything. No one asks how are you when you are near the employee and they dont care. Great training. And dont bother complaining to customer service because they wont give a shit
@MrMyname182 жыл бұрын
Literally every other time i go to home depot. It's a corporate video for employees but I don't think corporate even knows what they do.
@jezzyochoavalle1748 Жыл бұрын
CVS2HS
@isactucker3788 Жыл бұрын
do people act like this on this scale in real life? lol!
@theclaybeartravels3596 Жыл бұрын
holy crap, this is Home Depot and Lowes.
@jalenmitchell92185 жыл бұрын
0:23 damn😂😂
@nadinemango94934 жыл бұрын
so sorry for this service their are so rude , and bad service.
@oscars4107 Жыл бұрын
Just like my soon to be ex opticians lol.
@iwillnotcomply20023 жыл бұрын
How true. But I congratulate anyone keeping yr cool,as for me I can't I let it fly and I have been ban from a well know auto parts shop. I swear and I make my point.. why are the young like this for some say its the new new (wtf)? I have to fit in with it like fark I will...shops that ban customers have a problem its not customers fault I believe a customer wants help and just friendly service and courtesy to a customer complaint.
@RigmorTalonbeard3 жыл бұрын
Are you going in there expecting them to slave around for you? Then expect rudeness if your not giving them respect either. Hypocrite
@RigmorTalonbeard3 жыл бұрын
Why are the old basterds expecting so much damn respect for doing shit all.
@davidharry78833 жыл бұрын
Employee: Have you used a paintbrush before? Customer: Yeah of course Employee: Well then that's all you need to know 😅😅😅 I'm dead!
@jakemitchell26553 жыл бұрын
I thought she said paper all this time😫
@colewright8416 Жыл бұрын
You know what? Just forget it! Forget it! Ridiculous! (Grunts in frustration) You know what? I gotta tell someone about this. This place is a joke.
@Odo-so8pj3 жыл бұрын
This is obviously B&Q or Wickes. 😂
@nmn5550 Жыл бұрын
So painful to watch. Poor guy.
@LAGONTLS4 жыл бұрын
he looks like a Walmart Steven blum
@soysaucecart67706 жыл бұрын
Ask for specifics
@deepakdinakaran1803 ай бұрын
no question-I luv this vid
@IsaiahMendoza-rp3gb8 ай бұрын
I kinda feel bad for brody
@pablito_2222 жыл бұрын
Champs high anyone 😂
@LabelleSimRuiQiOpss Жыл бұрын
Using this for school:)
@tinytim7 Жыл бұрын
Ilovelearningforlife
@MsMtwardy Жыл бұрын
Home depot😂😂😂😂😂😂
@jackmallett94702 жыл бұрын
This shit geeks 🤣
@jeavoncampbell45752 жыл бұрын
Far too relatable in 2021
@JenTheHealthCoach6 жыл бұрын
This is poor customer service
@JMC-The-Director6 жыл бұрын
Jennifer Warth Yes it is very poor haha
@timothygwong31516 жыл бұрын
I would walk away in the first place
@WackyW0rkbench6 жыл бұрын
just another day at Home Depot
@luna-zn6tf2 жыл бұрын
😂😂😂😂
@rhondaouwenga74296 жыл бұрын
Lol
@alexsaab80897 жыл бұрын
lol
@peepeepoopoo13993 жыл бұрын
Why they gotta put Home Depot on blast like this tho?