CORPORATE VIDEO- Customer Service Training

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[@dylbo6229]

Anyone else here for homework lol

[@pandabear4629]

me

[@GodDBuggy-vh4rj]

Yes

[@PxrtyLyfeAstro]

Yoppp😂

[@narinepet]

assurance learning academy?

[@krexz7005]

@@narinepet yup lmao

[@CarlosTheWizard]

2:10 the lady looks so impressed by what she did to help the customer, just thought it was funny.

[@MC-mh2ju]

For those customers that just want to get in and out as quickly as possible, they may find this type of customer service irritating and a waste of their time.

[@JM-nh8yp]

I agree. Then the employees simply adjust their strategy to help the customer in a hurry. Ive had that experience many times. The employee speeds up and gets right to the point.

[@krystalthomas7283]

@@JM-nh8yp Exactly! :)

[@primalconvoy]

Yup. If I had that much, ahem, "service", I would leave the shop.

[@lilsquidy7568]

This videos awesome, my schools making me write notes revolving this video and it makes me think how cool it is to make a video and it actually be homework for someone else.

[@Algore-rk8mh]

Im about to send this video to some companies. I think every employee should watch to keepba sense of how they are supposed to treat the public/potential pauing customer.

[@sheikhmahmud7647]

Lol this is the perfect video. It’s the opposite of the last video I saw when this dude came to Slegg and got poor customer service. Sad reality is, forget hardware stores, any ordinary retail or grocery shop that I personally went to, about less than half the people are nice and the remaining clerks are mindless zombies. They have no energy, they could care less about the customers let alone them being at work and they have a stickler attitude which pisses me off. I’m gonna be honest, many years ago when I went to Walmart with my family and I was just in middle school, customer service was friendly. Everyone treated each other with decency. However because of this modern era where people are stubborn and selfish, no one does this, especially in places like Walmart, Sams, Marshalls etc. They look people funny and not care about anyone or anything. How strange we live in crazy times like now. Unless we know how to be kind to others and show gratitude, we will never change our colors. That’s that.

[@parasthesia1]

yap

[@antpp7530]

He should have said this much better than the last place

[@kubotaman85]

0:21 anyone notice the car is not in a parking space

[@HereIsRick]

This is exactly how I would expect a store that has 10 employees and only 1 customer to act. Too bad that this is completely unrealistic in the real world.

[@JM-nh8yp]

False. I get excellent service from certain stores that are extremely busy. Its all about the training and employees that actually care.

[@primalconvoy]

THIS.

[@jamescooper5639]

Pushing sales, answering the phone when the customer is waiting. Lifting your finger to the customer to tell him to wait as your on the phone. Yeah, great customer service video 😂

[@johnbasden2777]

Clearly you don't work in retail where you have to multitask and help store make money so you can have a paycheck. The world doesn't revolve around you Karen

[@НиколетаГенова-ы8о]

@@johnbasden2777 well said. customers like "karen" aka james are ridiculous.

[@primalconvoy]

@@johnbasden2777 Perhaps not, but a TRAINING VIDEO is meant to show a standard to meet, not the current reality of customer service, you muppet.

[@villanuevakeissamlee9327]

appreciate the video..thanks :)

[@anthonygazall1331]

I always found the rougher the treatment the cheaper the price

[@JM-nh8yp]

True sometimes. But I know some cheap stores with outstanding service.

[@BoyerzUrashima]

As we say customers first :) we'll do that once we opened our restaurant with mom once we made it in the future. God's willing

[@narinepet]

so how did it go?

[@jonathanfalkowsky672]

I feel like I'm the only one where I work who asks if they found everything ok

[@jonathanfalkowsky672]

That is one dead echoing store lol

[@tonyliu9428]

nice video!

[@michalwalks]

This customer did well with distracting the staff with his niceties whilst he loaded lots of items under his clothing to shoplift.

[@jonathanfalkowsky672]

At 0:55 why is the blonde lady walking like she is trying to walk through a mound of snow? Like a robot.

[@jalenmitchell9218]

Maybe she's limping

[@muhraf3751]

Good luck getting this sort service lol

[@angelheredia2925]

Who else here from schoool

[@lilbatashlyn]

1:10😅

[@amidtheruins02]

That women talks like a teleprompter

[@ryugadrago2553]

She sounds so forced

[@JM-nh8yp]

Yep. Its just the acting for the video.

[@Sugar6D9]

L4L

[@jonathanfalkowsky672]

Acting all peppy and happy all day will end at one point wont it? I'm dying at how funny and stupid this is

[@michaelwilson8793]

He looks like Drew Carey from The Price is Right

[@primalconvoy]

If that cute blonde girl started to ask me about my day, I would think she was coming on to me. Just take me to my products, please! You're not a hairdresser or a dentist, do you don't need to have a long conversation....

[@1111USA]

ew perv

[@Marcusss455]

It's all staged even when there's no cameras.

[@yomtobbillyanteby9808]

A little staged

[@SapeHallward]

Upselling lol

[@jonathanfalkowsky672]

So fake and rehearsed. Worse thing I ever wasted my ears and eyes on for 4 minutes straight. Why am I watching these at 1 am? Just for the laughs. Anyone just come off the last video where he got no help at all?

[@psychosomaticstatic]

Most of us are here for homework lol

[@fadedenterprise127]

Goofy