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From www.justanswer.com/ythi
JustAnswer Customer: My air conditioner keeps showing E8.
JustAnswer Customer: And does not get cool.
JustAnswer Customer: We just bought it last year.
JustAnswer Customer: I have cleaned the filter and checked everything.
JustAnswer Customer: Can not figure out what is going on
Pearl Wilson: Assistant: What happened just before your AC unit displayed this message?
JustAnswer Customer: it would work.
JustAnswer Customer: It worked just fine for awhile.
Pearl Wilson: Assistant: How long has this been going on with your air conditioner?
Pearl Wilson: Assistant: What have you tried so far?
JustAnswer Customer: it has been going on for about a week.
JustAnswer Customer: I cleaned out the filter and made sure there is nothing dirty inside it.
JustAnswer Customer: Nothing is around it
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer: no
JustAnswer Customer: Will someone come on here and help me?
JustAnswer Customer: What do I do?
Tamar D: HVAC Mechanic II / Service Tech: Hi, my name is* am your personal HVAC/HI Expert on JustAnswer I'm sorry to hear you're having issues with your equipment today.
Tamar D: HVAC Mechanic II / Service Tech: I know first hand how frustrating that can be if you give me a few moments I will provide a response to you on your issue.
Tamar D: HVAC Mechanic II / Service Tech: Hope you are doing well today, can you give me the model number of the unit?
JustAnswer Customer: just let me find it
JustAnswer Customer: AEW12AXL1
Tamar D: HVAC Mechanic II / Service Tech: E8 is an overheat/overcurrent issue.
Tamar D: HVAC Mechanic II / Service Tech: Is the unit installed in a wall sleeve or a window?
JustAnswer Customer: In a window
Tamar D: HVAC Mechanic II / Service Tech: Is the filter & coil(s) clean?
Tamar D: HVAC Mechanic II / Service Tech: If this is the case, there are multiple reasons it could be creating an over-current/overheat condition The main one being airflow is restricted.
Tamar D: HVAC Mechanic II / Service Tech: (make sure the unit is properly ventilated, and the fan motor is working) If this is okay, you likely have an issue with the compressor or sealed system.
Tamar D: HVAC Mechanic II / Service Tech: A clamp on amp-meter would be ideal here to take an amp reading.
Tamar D: HVAC Mechanic II / Service Tech: If the unit is less than 12 months old, you should have a warranty
JustAnswer Customer: It is just over a year old of course.
JustAnswer Customer: Lol.
JustAnswer Customer: Ok.
JustAnswer Customer: I will check into that.
JustAnswer Customer: Thanks
Tamar D: HVAC Mechanic II / Service Tech: Unfortunately it seems like a common trend for them to fail right after the warranty is up
JustAnswer Customer: Lol!
JustAnswer Customer: For sure
Tamar D: HVAC Mechanic II / Service Tech: To clarify on my answer: The E8 code is caused by the unit overheating, or the compressor over-amping.
Tamar D: HVAC Mechanic II / Service Tech: The compressor will need to be evaluated with an amp-meter, and you should double check your unit is well ventilated.
Tamar D: HVAC Mechanic II / Service Tech: Please let me know if you need anything else.
Tamar D: HVAC Mechanic II / Service Tech: -Tamar
JustAnswer Customer: Thank you
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi