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@sunnygupta9154 Жыл бұрын
00:00 Onboarding clients is crucial for any service-based business 01:48 Make communication with clients easy and frictionless 03:28 Always take payment upfront to avoid unpaid work 05:12 Sending an onboarding email is crucial 06:50 We use Google Drive to collect content from clients. 08:31 Clear communication, regular updates, and overall strategy are key to our client approach. 10:05 Clear communication is key in the onboarding process 11:38 Building strong relationships with clients is key to success in service-based businesses. Thank you
@SuzetteKhiba11 ай бұрын
Thank you
@emiraslan84412 жыл бұрын
man i was stuck running against an invisible wall, this video has just lifted that wall up for me thank you so much!!
@ShielaSimonetXo3 жыл бұрын
Woah! This is just perfect and great timing! I've been redoing my SMMA systems and I'm now on my Onboarding process. Glad that you mention, client communication! I've been considering if I should use slack for client communication. You are so right about WhatsApp! I use this too with my current client and our communication is so much easier. Thank you for sharing so much value! 🖤🖤🖤
@Ricky-G993 жыл бұрын
This video just came in the right time 🙏
@louie.larios10 ай бұрын
Found your channel and I’m hooked! Thank you for all you do and help 😊
@JordanPlatten10 ай бұрын
Glad you're enjoying the content!
@fathulbariofficial3 жыл бұрын
These are some really practical ways. Although I am not in a position where I can relate to this, but I am sure I am gonna need to use these tips in couple of years. Thanks for sharing sir ❤️
@bestetinosabiz Жыл бұрын
hey man. How's your jorney?
@carlosalvarado62373 жыл бұрын
Bro i needed this! Thank you!
@Justin_RKay11 ай бұрын
Wow! I was just about to onboard a client😅this is helpful Thanks Jordan!
@rafiekgideon3 жыл бұрын
Perfecting timing Jordan! 😳
@amanraghuwanshi19602 жыл бұрын
I'have a suggestion, google have introduced a new chat feature in Gmail, we can easily make a chat room and join our team and clients, everyone don't have whatsapp but everyone have email.
@bruv43 Жыл бұрын
But not everyone, has Gmail.
@bwillow_8 ай бұрын
needed this transparency👌ThanQ!
@Worksapce.Ventures11 ай бұрын
You are the best, thank you!
@thekaratesuit2 жыл бұрын
i've been using whatsapp rather than email for this exact reason
@ggunzwebmarketing3 жыл бұрын
Merci du partage moi aussi c'est cette agence que je lance
@letsiemapeshoane78302 жыл бұрын
exactly what i need thanks jordan
@chitdigital70572 жыл бұрын
Do you have a step by step video showing how to setup the google form, the loom videos and the google drive?
@lamarmurdock81072 жыл бұрын
Just KZbin it
@dendimaster55282 жыл бұрын
you found one?
@dendimaster55282 жыл бұрын
@@lamarmurdock8107 any link please? #
@chitdigital70572 жыл бұрын
@@dendimaster5528 not yet unfortunately
@pierremakengo46533 жыл бұрын
Quick question Jordan - if you use PandaDoc contract payment, how do you set up automatic recurring invoices/billing to the client?
@arise_n_mind683 жыл бұрын
Helpful, thanks brothaman.
@JordanPlatten3 жыл бұрын
No problem!
@khosii.m2 жыл бұрын
Thank you Jordan, very helpful 🙏
@JordanPlatten2 жыл бұрын
Glad it was helpful!
@rachadballout80872 жыл бұрын
Man you are a genius Wow
@jefffairchild185411 ай бұрын
How did you learn what to say to help a business's manufacturing process in order to consult them on it?
@maureen_mauryn3 жыл бұрын
This is great info.
@vaibhavmore79363 жыл бұрын
Very informative 🔥🔥
@lspr51343 жыл бұрын
Do you create a specific what’s app group for each client?
@JordanPlatten3 жыл бұрын
Hey, yeah that’s exactly what we do!
@lspr51343 жыл бұрын
@@JordanPlatten Thank you :)
@MselynMedia9 ай бұрын
So do we need to create whatsapp group for each client separately or one group where every client will be communicating? a bit confusing.
@ThomasPacheco802 жыл бұрын
great video! thanks for sharing. I do something very similar!
@JordanPlatten2 жыл бұрын
Thanks! That's great!
@adambatakji54083 жыл бұрын
amazing value
@felixmorris65602 жыл бұрын
This is honestly the best video I have seen on the specific process of signing and onboarding a client. As a young person who is starting an agency, I can say that this video has been the most beneficial and informative video I have seen. It has certainly boosted my understanding and knowledge of SMMA and hopefully I can use it to create a successful agency. Thanks Jordan 🙏
@jakemadonia Жыл бұрын
Do you suggest business manager or meta business suite for Facebook and Instagram ads
@KeithTBrown Жыл бұрын
Hey, I'm wondering where to go to get the contracts created and are they dynamic to the customer? Secondly, can you point me to an example of the LOOM videos for the ad account walkthrough. thanks!
@Ikiramedia Жыл бұрын
Hi, were you able to lay eyes on one of these Loom videos for the ad account walkthrough? I would also love to see.
@noahthornton55832 жыл бұрын
How does the client communication guide work? Thanks.
@apexvadeor36703 жыл бұрын
I need the contract
@tylerdrury934529 күн бұрын
So we’re not getting billed on ad spend? What do you mean by that? I thought it a client pays me 2k (1k service 1k ad spend) then I use that 1k for ad spend?
@JordanPlatten29 күн бұрын
Check this pricing video out, this should give you more clarity 👍 m.kzbin.info/www/bejne/gJXNemSgpZJ9gqM&pp=ygUJI3NtbXNjYWxl
@tylerdrury934528 күн бұрын
@ appreciate the response my man, will do
@Anton-vc8ii2 жыл бұрын
If the clients Business manager isn't Verified, how do they get it? or do we as an Agency do it for them?
@smorisch2 жыл бұрын
What do you tell clients who don't know who their personas are? I run into this All the time. I usually end up analyzing their accounts to figure out basic persona characteristics.
@jasonsmith55903 жыл бұрын
Jordan what version of whats app do you use? Is it Whats app Bussines or API?
@tehgringe3 жыл бұрын
I would suggest WA Business, the API is for much larger organisations where as Business is ideal for 1-1 customer comms. If you need more than one user/agent to access the account, then Business API is what you would then go for. Solo operator use Business.
@JordanPlatten3 жыл бұрын
Just the standard WhatsApp app!
@mourwaldhukpour10792 жыл бұрын
Need a contract for SMMA. Don't know where to get it.
@RaoulSharvin Жыл бұрын
Joel Kaplan
@gleerious2 жыл бұрын
If you have a media buyer do you put them in the whatsapp group as well or not?:)
@JordanPlatten2 жыл бұрын
I guess if you know how it works and you can answer the concerns promptly and properly, no need to add other people on whatsapp group. But, it can also be beneficial to add them... first hand reporting👌
@jakepowell8502 жыл бұрын
Where can I get the contracts can you do a walk through
@JordanPlatten2 жыл бұрын
right now, there's a lot of sample contracts available online 👌
@nathaliacsdr2 жыл бұрын
Hi there!! what is the name of the website you use to make the contracts?
@JordanPlatten2 жыл бұрын
You can try PandaDoc, and there's a lot online :)
@danielakbari34473 жыл бұрын
I usually do the "questionnaire" during our meeting. Is that wrong?
@JordanPlatten3 жыл бұрын
Hey Daniel, nothing wrong with that dude, but this structure here is what has worked insanely well for me, which is why I recommend it.