Hello, Please accept our sincerest apologies for any inconvenience caused. Regarding the aluminum bolts breaking off, we addressed the issue long back. We replaced the Aluminium Bolts with Stainless Steel Bolts and have only heard positive feedback. We also replaced the aluminum bolts with stainless steel bolts free of cost for any customer who reached out to us. Kindly let us know your email address; we will happily send you the SS bolts. Team Proaim
@mrdogpoopstudios9 ай бұрын
First, I love ProAim products, well most of them. I have spent tens of thousands on ProAim equipment and have no issues 99% of the time. Support has always been spot on during purchases and shipping. But you guys do need to step up quality control. Getting defective parts and having to fix them sucks. I am sure I could send them back, that is even more time and money. I did fix my jib as demonstrated in the video "how to replace bolts", so I don't need them right now. But I would be happy to accept a credit toward future purchases. I continue to buy your products, but I have to call you out when something is not right, otherwise people will not value my opinion or trust what I say. And Mr Dog Poop has a stellar reputation to uphold...LOL
@manchester811711 ай бұрын
Good to know. Thanks.
@بشيرعبدالرحيمبشه4 ай бұрын
How much does this crane cost?
@mrdogpoopstudios4 ай бұрын
Watch our review video and we beak down the cost. kzbin.info/www/bejne/kGPMgK1mmLOmaMU It is not cheap! But overall cost depends on how much you need.
@manchester811711 ай бұрын
Did this happen on both your jibs? Do you have a link or parts number for the shoulder bolts? This video has given me the fear.
@mrdogpoopstudios11 ай бұрын
The thing is, it only happened on one that I bought during the pandemic. So maybe it was a fluke. The bolts literally popped off just sitting in a corner of the studio. The replacement bolts are available from many sources, just get the size we suggested in the video. I think if you carry a couple regular bolts with it, it something breaks, you can at least stick something else in to do the job. Even without the nuts, it will still function since the main shaft is still in place, but you should be aware, just in case. Have you had good results with the jib?
@manchester811711 ай бұрын
@@mrdogpoopstudios Actually, I haven't used it yet. Looking forward to getting it out there. Only picked up the weight plates this week.
@mrdogpoopstudios11 ай бұрын
It is a really cool piece of equipment if you can use it. I remember how excited I was when I bought it, but then we never used it.