Small Rig is awesome on replacing it wether its one of the 2 it's all good you not gonna waste money good job Small Rig!!! and happy for you!!!!!
@RossBarnett025 ай бұрын
@@380productions2 a 10/10 company really.
@OUTTHEMUDVISUAL5 ай бұрын
Wow small rig for the W ! 🎉
@RossBarnett025 ай бұрын
Always been a SmallRig fan, but now I'm even more dedicated to the brand. 10/10!
@kzerlove5 ай бұрын
They did mention in their ads that there's a high-temp protection for the LEDs light ball. When it gets too hot, it switches to low power mode. So, I think they might consider part of it their fault.
@RossBarnett025 ай бұрын
Interesting! Maybe that system failed and it's why it caught? The light definitely didn't ever go into low power mode. Good insight!
@H1Productions4 ай бұрын
Watching this video I was like who does this guy remind me of... then it hit me, Harvey Specter. 😂 The RC 450B is on sale right now on B&H for $600 which I believe is the lowest it has been since it came out. Looking up videos to see if I should pull the trigger on it. I already have 4 other monolights, but this one would technically be the best of them based on what I've seen so far. As for the accident you had, my Godox lights also have a clear cover, so I think I will stick a piece of gaffer's tape on the protector to remind me that it's still on if I ever forget to take it off.
@RossBarnett024 ай бұрын
@@H1Productions the $600 price on B&H right now is such an incredible deal! The 450b is also the brightest light I own. It’s great for getting that “high bright” commercial feel for my larger sets. I wish I would have started buying brighter lights years ago
@GorillaSmokeUSA5 ай бұрын
Small Rig just gained a fan from me!!! All bc of you!! Wow! The fact that you said it was your fault and they still provided a solution. I respect it.
@RossBarnett025 ай бұрын
100% I've always been a SmallRig fan, but now I'm an even bigger fan after that email exchange last week!
@dannysong5 ай бұрын
Appreciate you sharing this. I have the RC 120 version that also has a plastic cover, so this is a solid reminder for me 😅.
@RossBarnett025 ай бұрын
@@dannysong I’m interested if the 120 would have enough power to melt the plastic. I don’t want to test it though 😅
@dannysong5 ай бұрын
@@RossBarnett02 Do it. For science. 😅
@AndyMacroPhotography5 ай бұрын
Oh no. Anyone with a bunch of powerful LEDs has run into this human error issue, at least once. (BTW, I almost burned through a camera bad with a small Boling Pocket RGB LED. It was on 100% for 30 minutes, inside my bag.) Anyway, it's nice to see that SmallRig is a customer friendly company.
@RossBarnett025 ай бұрын
@@AndyMacroPhotography absolutely, the response from them was 10/10!
@shaunmaddox5 ай бұрын
Yeah I’ve never purchased their electronics. I have dealt with them in the past and must say they are a good company. They take pride on their products and service.
@RossBarnett025 ай бұрын
@@shaunmaddox 10/10 customer service on this one for sure 🔥
@dukecha5 ай бұрын
It takes a lot of courage to post these kinds of mistakes on the internet. Shout out to SmallRig and shout out to you too.
@RossBarnett025 ай бұрын
@@dukecha appreciate that 🤙🏼 authenticity is the best option in any business, figured it should flow over to KZbin as well.
@380productions25 ай бұрын
how much you want for it?
@RossBarnett025 ай бұрын
@@380productions2 lol, that was somewhat of a joke - I’m not sure I could sell it in the condition it’s in with a clear conscious 😅
@GorillaSmokeUSA5 ай бұрын
Damn bro! That hurts my heart!!!
@RossBarnett025 ай бұрын
Breaking gear is always a big bummer, if it's for a job that's making money it always hurts a little less. But this shoot was 100% just for fun for my family so it definitely hurt a little more than most.
@willvazquez32185 ай бұрын
This is partially small rigs fault. There are a lot of LED manufacturers that make that plastic cover colored red. So there is no chance of leaving it on. Small rig should make it red or green, or whatever color. Cheers.
@RossBarnett025 ай бұрын
@@willvazquez3218 didn’t think of that. Good idea being black or red or any color that makes it impossible to use!
@robubble5 ай бұрын
This sure would be an enhancement to their product but when it comes to something like this there's nobody to blame but yourself, I think. When I rented a Aputure 1200d (that had a red cover) the same happened to me. Although I just switched it on for a short moment - maybe a minute (and standing behind it, I wondered why the light is red...), it melted the sticker on and part of the cover. Fortunately nothing happened to the LED. I learned not to switch on the light before putting on some kind of light modifier.