my thoughts on giving free estimates/funny,laugh,comedy

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steven lavimoniere

steven lavimoniere

Күн бұрын

Пікірлер: 427
@Brad1237202
@Brad1237202 8 жыл бұрын
Steven Lav's learning video. "Don't buy any books on business sense! Watch this video and get 30 years worth of business knowledge in 17 minutes! LOL!!!"
@danieltaylor4819
@danieltaylor4819 3 жыл бұрын
I agree, up to a point. If I were calling a guy to come out and repair my non-working furnace, no, just fix it, no estimate needed. On the other hand, if I'm replacing a 5000 dollar system, I would get 2 or 3 estimates.
@PlumbsmartPaul
@PlumbsmartPaul 5 жыл бұрын
How 'bout, "If you treat me right on this job, I can send a lot more work your way!" I hang up on those guys right away.
@KaidonSalter4Heisman
@KaidonSalter4Heisman 5 жыл бұрын
Worst type
@thisoldmtb3815
@thisoldmtb3815 4 жыл бұрын
I hate those people. then they tell there friends you work cheap then everyone sticks u in a box and you cannot get out. gotta have balls to say no
@JasonMMoreno
@JasonMMoreno 3 жыл бұрын
agreed they are full of shit. you tell them right away thats not how it works.
@garyangelstad5212
@garyangelstad5212 3 жыл бұрын
The old dangling the carrot in front of the horse. Half the time they're just checking up on their regular guy
@tatumdeshawn4237
@tatumdeshawn4237 3 жыл бұрын
you probably dont give a damn but does anybody know of a tool to get back into an Instagram account..? I stupidly forgot my login password. I love any tricks you can give me
@BobsHomeServicesLLC
@BobsHomeServicesLLC 5 жыл бұрын
Steve, I'm with you. I do not drive all over the place providing free estimates. I do everything by time and materials. Anyone providing free estimates has very high rates because someone has to pay for all that driving, tolls, gas, wear and tear, etc. Keep up the good work pal, you are the reason I started making videos on my channel.
@nightcrawler669
@nightcrawler669 8 жыл бұрын
A lot of useful information there. I was stuck on stupid once with real estate agents...but then I got smart and man you hit the nail right on the head with that segment. Thanks Steve. Love the segment at the end with your doughnut lovin doggy. hahahaha that was great.
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Ron Howe i do these videos for the new guys maybe it might help out a few
@jeffmoss26
@jeffmoss26 8 жыл бұрын
Someone I went to school with runs his family's plumbing and HVAC company. He had me come look at cleaning up his phone and network cabling, hired me to do the job so I ordered some materials. He confirmed the day before the job, only cancel 8 hours later - because he decided to just do it himself. I can't imagine him being too happy if I hired him to replace my hot water heater and I cancelled, telling him I went to Home Depot and bought my own and installed it.
@austintalley4070
@austintalley4070 Жыл бұрын
I'm not a tradesman. I work on the computer and all that stuff, but this video applies to more than just trades. Thanks Steve you got a lot of lessons to teach
@DaveSender66
@DaveSender66 8 жыл бұрын
You are absolutely 1000 percent correct! Never in my life will I work for another real estate person again ever!!! Did I say never ever again yes I meant that! All they do is waste your time! I'm a carpentry contractor. When someone calls me to a job to do an estimate and starts asking me questions, whoa STOP. My reply is simple if you want to hire me to be a consultant I get $150 an hour. With a 1 hour minimum upfront. Now I simply tell him this over the phone. I agree with you work less make more.
@Samlol23_drrich
@Samlol23_drrich 5 жыл бұрын
Steve, great video. This vid applies to any field. I’ve been a dentist for 25 years and it applies to what I do also. I used to work for a guy who would say if you double the fees, and less than half of the patients leave, you win. Want it done cheap and badly? Go to the new guy down the block. Want it done well, you have to pony up.
@angeljr.garcia6908
@angeljr.garcia6908 3 жыл бұрын
You a funny rude, dude. I gotta admit I totally enjoy your videos and very informational and educational. I gotta a hand it to you, you know your shit! My regards to Ms. Molly! Lmao!
@tomk2471
@tomk2471 3 жыл бұрын
Steve Lav. Thx again for the advice! Smart man. Tom from Jersey
@Thebowzer221
@Thebowzer221 3 жыл бұрын
"Barney Sanders".... I freaking love it!
@paulmerritt7540
@paulmerritt7540 7 жыл бұрын
You are right about the price of doing a job.....it reminds me of the time a fellow called about his beer walk-in and I show up and see its leaking at the hanging evap over top of all that beer, and I see the big receiver tanks outside and tell him (after only 10 minutes on site) the repair would be in the neighborhood of $550. He gasp and I left. Before I got back to the shop he'd already called my boss and gave him hell about the high price. Long story told he called back a week or so later and told the boss he'd just paid $835 to have another company do the job.....LOL I refused any future service opportunity there on principal!
@jamesmclaughlinprimitivele4587
@jamesmclaughlinprimitivele4587 8 жыл бұрын
when I was a electrician always had the estimate calls, and pricing issues, I used to give a price and tell them if you don't take it now it will be twice as much when you call back.I fix restaurant equipment and have 20 locations that provide all the work I can do, so I don't take calls except from the store managers.
@stanhankins3175
@stanhankins3175 6 жыл бұрын
It used to bother me bad when I gave a quote on a job and never heard back. I would always wonder if I bid too high. Now I don’t worry. At age 54 , I would much rather not do a job than to do it too low and work my tail off for nothing. So now I bid it fair and let them decide. If they turn it down then I feel I just dodged a bullet. I ain’t working for free.
@garyangelstad5212
@garyangelstad5212 3 жыл бұрын
New a guy who did sod laying on the side. He is a fireman for the city regularly. He had a prospect that told him he was way too expensive. He said " well that's the cost. Good luck on your project" the prospect said that he was going to do the job but he had to bring his price down. At that point he should've walked away. He ended up doing the job. If it was me , I would have walked away to the next one. Don't forget, this was a side job. He worked full time for the fire dept
@Fireship1
@Fireship1 8 жыл бұрын
I agree 100% Steve. Time is money, fuel is money, liability insurance is money. It cost us money to get licensed, to buy tools and equipment and to stay educated with evolving technology. We have to get paid not only to support ourselves, but to cover all our overhead as well. In a nutshell quality service costs money. If the price is too good to be true, the customer should think twice.
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Fireship1 yea your right i am not into working for free
@joseneira7755
@joseneira7755 5 жыл бұрын
Thank you very much mr. Steve your videos helped me a lot to save a lot of money in my house
@joseneira7755
@joseneira7755 5 жыл бұрын
@@stevenlavimoniere thanks you are the best
@joseneira7755
@joseneira7755 5 жыл бұрын
Yeah mama #1
@blastmasterparker6358
@blastmasterparker6358 3 жыл бұрын
My motto double the price work half as much, make the same money and hit them hard u can't go up after the low ball
@johnbipper4601
@johnbipper4601 3 жыл бұрын
People ask me for estimates on repairs, I never understood it, Doctors don't give free estimates for surgeries , mechanics wont rip out a motor to find whats wrong to then put it back in and not get paid. For any job that requires troubleshooting we get paid , thats what we do to make a living. I hate when customers say "I could of done that" , I always ask "then why didn't you"?.
@OnusBones
@OnusBones 3 жыл бұрын
How about charging for the estimate, which definitely requires your time and skill, but then discounting it if the customer hires you for the job (assuming it's big enough, like a new system install)...?
@mrpanos923
@mrpanos923 8 жыл бұрын
Steve it goes both ways. I had some jamoke quote me $2600 to cut out about 10' of cast iron drain in a basement and replace with $100 worth of pvc. I hung up on that crook. I later found out that same guy charges $350 for a thermocouple.
@aircooledtx
@aircooledtx 7 жыл бұрын
I gave free estimates on repairs of compressors or change-outs. People will want what cost is so they can get idea of parts and get a low ball bids. Never give cost of material over phone,either. Good info on this video.
@chumjoe2223
@chumjoe2223 3 жыл бұрын
Hi Steve. I found you by accident and i love your videos . Im trying to watch every video you make. Youre the greatest.
@Randaddy25
@Randaddy25 3 жыл бұрын
That was on the Sopranos lol about the bulls! Love the vids man!
@bbtank3000
@bbtank3000 Жыл бұрын
The pandemic was the best thing to ever happen to my industry. People no longer want to do in-person consults. Now people just want to talk on the phone or through Zoom. Saves me so much time, and money!
@Berzerk29
@Berzerk29 8 жыл бұрын
Feel the Bern. Lmao. You had me laughing in that one Steve. Thanks. I needed that
@brap5829
@brap5829 3 жыл бұрын
no estimates, no free anything, $50 gas charge, no advice, no nothing i'm in business to make $$$ hit the road Jack!!!
@mikedavis5397
@mikedavis5397 8 жыл бұрын
Hi Steve! Great points.. You are spot on ! I owned an appliance/tv store for years. Major line was General Electric. When ever a realtor came in for a bid of a kitchen full of appliances...they would screw around and take my bid back to a competitor.. All he was doing was screwing both of us dealers. Finally we put together a plan that we would provide a bid on a certain day.. He would provide each dealer with a copy of all the bids provided. Before I would submit I asked if my bid was the lowest,would he make the purchase on the spot. If not,,no bid and he would be at the mercy of the other dealers..( no point in everyone selling for nothing) .He got one shot. If we didn't get it we didn't care. If we were called to service products purchased elsewhere, we charged our extra special published rates, and not the discounted we had for our customers. I understand everyone wants to deal. Dude that ran the local nursing home refused to pay sales tax....Geeeesh...
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Mike Davis bottom line is no one should work for free.people like to work the system.
@dougburch6636
@dougburch6636 5 ай бұрын
Been doing this for 40 years, God bless you Steve!
@kemonpapadimitriou9772
@kemonpapadimitriou9772 8 жыл бұрын
That made me laugh Steve! People don't appreciate what it takes to have the knowledge and ability to make professional repairs. I am with you on the free est... I had a lady last week with an old delta kitchen single handle that would not come apart and I told her it may happen so she showed me a few other items that they wanted done in the future and acted like she would pay me for this call when I came back. What am I a flippen idiot I got my 85$ and left I hope they don't call back. It's not my fault that handle would come off I pulled like hell and tried every trick in the book! You can tell the type that want you to break something so they think the repair should be free! Has that ever happened to you? Sorry for the long comment had to share...
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Kemon Papadimitriou best not to work for cheap people
@imaramblins
@imaramblins 3 жыл бұрын
If you're pulling and straining to get a faucet apart just to change an o-ring, gasket, etc... And the person wouldn't even entertain just buying a new faucet, that tells you right there where they're coming from. You did the right thing. They could have put that $85 towards you doing a faucet replacement, but now they're out the money for your base rate and still at square one. Their cheapness bites em in the end...
@edwardpetty5401
@edwardpetty5401 8 жыл бұрын
Love that story of the young bull and the old bull.
@Dreamydazefarm
@Dreamydazefarm 2 жыл бұрын
This was hilarious 🤣 great channel buddy
@99Shadowwood
@99Shadowwood 3 жыл бұрын
Great seeing your face, lol. I've been watching your videos for a while now. I love your attitude on taking care of older people and not gouging them for repairs. I'm putting in a furnace and condenser, and your videos help alot, lol. Keep on brother, you make a lot of people happy!
@thisoldmtb3815
@thisoldmtb3815 4 жыл бұрын
i luv those people that tell you they are getting 5-6 estimates and they want people to show up between 2-6pm... sure i’ll jump right on tht
@joecummings1260
@joecummings1260 3 жыл бұрын
I'm 45 years in full time in a related trade. Free estimates always seem to turn into free troubleshooting. Then the guy gets his next-door neighbors cousins brother to do it cheap. Worse yet when the hack screws screws the job up, they will say you troubleshot the job wrong and badmouth you.
@alexandsimba
@alexandsimba 2 жыл бұрын
I actually do this as a customer in the reverse. If they offer really low estimate or ask what the competition offer, I know chances are they are going to cut corners. There is a saying in Spanish: "Cheap price turn out expensive." However, I do look up general price estimates for jobs to get an idea if they are super over-changing.
@dandyman251
@dandyman251 4 жыл бұрын
What about the guy that wants you to bid the job so he knows how much he should give his friend to do the work. When I go to a job and see a bunch of half finished repair, run the other way. Their is a reason the last guy did not finish
@plymouthsportsatellite3349
@plymouthsportsatellite3349 2 жыл бұрын
I know some people that call 4 different companys and just pick the cheapest one........insane
@titolopez4270
@titolopez4270 7 жыл бұрын
I like to hear you. You are straight up and don't play.
@smitlag
@smitlag 3 жыл бұрын
Quality work isn't free. Nor is expert experience. People have no idea what it costs to put a good mechanic in a vehicle , pay his insurance , stock parts, pay for fuel, business licenses, permits etc
@Jimmy-xk1oe
@Jimmy-xk1oe 8 жыл бұрын
Great advice Steve...I'm pricing up a combination boiler swap tmoro..Its local to me and gentleman has agreed to £20 call out fee to discuss....First time ive been paid for estimate...Cheers you're a HVAC legend
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+jimbob jimbob good deal
@bradstevenson1750
@bradstevenson1750 7 жыл бұрын
your my favorite to watch man, your not dull i like your humor you make it a show not just a tutorial
@Peter-td3yk
@Peter-td3yk 2 жыл бұрын
My friend keeps thinking to give estimates on his home services.. I tell him to ask for sale up front and close them.. Or the next salesperson WILL close them.. It falls on deaf ears... Its not like i sold over 2million a year in home kitchens or any thing.(10% plus) or worked for remodeler of the year.. Got training every week seminars, cds reading material etc.. But what do i know.. Al I know is I'm retired and he never will be.(told me so work till I die). It was a no job.. If you cant take a no do something else.. But never ever not ask for the sale.. And not just once.. Different animal steve my average was 4k a sale commission..
@joecola2066
@joecola2066 4 жыл бұрын
good morning, thank you for sharing all your knowledge,i watch your videos while walking on my treadmill..i had no idea you were so close by, till i saw you driving down rt 6 in mass..i worked for bennys for 50 years and traveled down some of the same streets..love watching you and miss molly..keep the videos coming, joe
@nickc7494
@nickc7494 2 ай бұрын
Old school that can never change love him
@sammyc3726
@sammyc3726 5 жыл бұрын
he said guys from India lmaoooo. Steve's working again mama, hes at it again mama. YOU THE MAN BRO
@eugenkaranxha5053
@eugenkaranxha5053 2 жыл бұрын
I totally agree with you I do the same way I usually ask them to send me pictures of the work he needs done and a list I kind of tell them the price of one installation as a test to see how their reaction is on the price of that particular if he starts having and puffing on that particular installation I tell them you need to get someone else I’m not your guy for you sorry cut this conversation short but I have to go now and it’s done and saved myself a hustle and somebody that’s going to nickel and dime me I can’t stand those kind of people
@jw5564
@jw5564 8 жыл бұрын
MAN! You are hilarious! That is real talk!
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+J Woolard II thanks for watching
@ifta2004
@ifta2004 8 жыл бұрын
you have me rolling on the floor! "We're gonna negotiate the price when we're done..." Keep up the great videos!! Awesome advice!!! Next level mama!
@garysmith9772
@garysmith9772 8 жыл бұрын
The trades contractors are the worlds best mechanics and the worlds worst business men. These practices will never end with free estimates till doomsday. You nailed it one thousand percent.
@lia-liz2012
@lia-liz2012 2 жыл бұрын
Love the jed clampett stuff 😁😆🤣🤣
@aarontheplumber5
@aarontheplumber5 8 жыл бұрын
True words of wisdom! 100% right on Steve!
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
thanks you
@mikepagel8418
@mikepagel8418 8 жыл бұрын
oh you've done work for the India guys to. them and the orentals are some kind of special. I guess that is how they work in other parts of the world. great video buddy.
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Mike Pagel i try not to work for people from india . had to many bad experiences with them not paying the agreed amount
@mikepagel8418
@mikepagel8418 8 жыл бұрын
+steven lavimoniere agreed.
@hgone7221
@hgone7221 5 жыл бұрын
Mike Pagel I worked with an older electrician (owner) who won the work bid on a new gas station close to a freeway. Completed 90% of the work and was told to leave by the gas station owners. Never paid him. They were them...
@coollasice4175
@coollasice4175 8 жыл бұрын
"Negotiate the price when you're done." lol. Hey, Steve, I have a question. I just replaced a 10 year old kitchen faucet with an inexpensive one from Home depot. The water flow is about 1/2 of the old one. *_Do the new faucets have restricted flow to conserve water?_* Thanks.
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Cooll Asice it could be the air rater remove it and see if the flow increases dam free huggers trying to save the planet and save water some faucets will be less flow also check the water supplys sometimes they get blocked
@bevtech1900
@bevtech1900 8 жыл бұрын
+Cooll Asice did you take the aerator off the faucet my have dirt in the aerator. it might have water savers in it
@coollasice4175
@coollasice4175 8 жыл бұрын
+ The aireator is fine. i think the water passages are small to save water. The hot, cold, and hand sprayer all flow less than the old faucet. Thanks for the reply. What's a "water saver"?
@jefferygrady3181
@jefferygrady3181 4 жыл бұрын
Like you said you can feel when you talk to a customer if you are going to have a problem with them! Always want 50 precent down on big jobs like installations! That is when you find out if the customer is worth dealing with!
@willaimwinchell1813
@willaimwinchell1813 4 жыл бұрын
Many year ago this gal and her husband wanted me to replace a hot water tank in their small trailer , this was probably in 1998. I asked them a few questions and at the time here in Washington state a going fee for a tank installation was 400 to 500 dollars, they asked me if I could barter with them, what's the barter I asked and they said 10 cases of beer and some undetermined amount of marijuana, can you believe that, I said the job was 500 dollars plus parts and for a straightforward replacement, and space construction was more. They though I was flippin mad, we parted ways never to talk again.
@OPTIONALWATCH
@OPTIONALWATCH 5 жыл бұрын
Steve should have a comedy show LOL. He cracks me up every time.
@TheRobWay1
@TheRobWay1 3 жыл бұрын
This is awesome. Thank you for your videos !
@mph5896
@mph5896 7 жыл бұрын
This is the funniest Steve Lab video, I have watched it a dozen times over the past year. If I could call a professional like you and consult you for your hourly wage I would jump all over that.
@JasonMMoreno
@JasonMMoreno 3 жыл бұрын
you are right its case by case. i tell them if i have to pull out a tool, crawl or go in an attic i charge and exploration charge. you are right you have to feel them out on the phone. i had a neighbor just walk up to my home, his water heater thermostat was failing. when i walked in his garage to look at it he said to me, " If i called my regular plumber her would charge me an arm and a leg" I said, oh i cant charge you full price. This piece of shit. Asked me if i wanted the job i said no.
@robtheisen5844
@robtheisen5844 8 жыл бұрын
Steve, could you do a video on how you developed your customer base when you first started out?
@thomasmorrison3279
@thomasmorrison3279 5 жыл бұрын
Based on your youtube videos, I think you price repairs very reasonably. The plumbers in the Washington, DC area charge about $125/hour plus a charge to pull up to the curb.
@chipbush0111
@chipbush0111 5 жыл бұрын
My side hustle is a computer repair business. I live in a rural area and I'm pretty much the only one around for 50 miles that do what I do. $60 minimum for estimates. I really don't need the work but if they are willing to pay, I'm there.
@Mike-yi9rj
@Mike-yi9rj Жыл бұрын
Whenever I need someone to do something, normally I call and ask "do you do w/e I want done? and then ask what their hourly fee is".
@Wildman4910
@Wildman4910 3 жыл бұрын
Used to do lawn care in my 20’s, we did free estimates, but only on days when we where already in that area of the county. Man they got mad at that, I have to have it today! Sorry but I have a tight schedule that doesn’t include driving to the opposite end of the county for free. Had huge problem with some customers wanting to break contract for the super cheap, shows up with a push mower in his car trunk guy. Most of them where PIA to start with, so you break said contract , and a month or so later want us back, you get the PIA surcharge of 25% above the rate you paid before, if I could fit you in. Used to get the “you charge to much” often, my retort was alway what do you do? Really, y’all charge excesly to much. Even working as a mechanic get the same thing. Freaking people are a joke.
@everythingabouteverything5035
@everythingabouteverything5035 8 жыл бұрын
That is some kind of good advice, if they don't complain about your price your not charging enough my friends!!
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+R. Mitotes _ good point
@byrnejr
@byrnejr 2 жыл бұрын
I don’t work for free. My time is worth something, I don’t have an issue with helping someone out but there is a limit . The name is tucker not sucker !
@hvacrjunky6119
@hvacrjunky6119 8 жыл бұрын
I like talks about the business side of the HVAC industry. Thanks😎
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+HVAC/R JUNKY thanks
@CaptainCornBurner
@CaptainCornBurner 3 жыл бұрын
Steve, I enjoyed this training session. You are the best ..
@joemoreno4438
@joemoreno4438 3 жыл бұрын
Steve you are a very talented man thank you for all your videos you make I've learned a lot from you thank you
@yourredcomrade717
@yourredcomrade717 5 жыл бұрын
joe the plumber got nothing on this guy. this is the everyman. im a tradesman too and this guy speaks gold that every greenhorn needs to hear.
@michaelpadovani9566
@michaelpadovani9566 8 жыл бұрын
I'm always amazed how people value their time. Usually they way under-value. Guess it depends on the person. Anyway, been following you a long time but never heard you talk about how you take time off, whether a weekend or vacation. How do you determine or plan your days off? Maybe a topic for your next vlog.
@antonsoldo9429
@antonsoldo9429 3 жыл бұрын
I agree 100%. When I started HVAC business first year it happened to me which I don't regret because I started and made the most of my client that way but also got tired and drained. Then later became experienced as servicer, installer and negotiator you realize you don't want to work for the money let the money work for you.
@robertv8851
@robertv8851 3 жыл бұрын
Just here to see molly.
@Milan78242
@Milan78242 8 жыл бұрын
"Do not work for free" - I agree 100%. When I receive a phone call request for an estimate (free or not), I do check if it is my existing customer. If not I just say - there is no estimation for service and repaire. You will be lucky to find someone that is willing to come fast and is capable to help. You want to do renovations? - call a renovation lackey - a non licensed idiot that will give a lowest estimate and then rip you off.
@plumbingplumbing6429
@plumbingplumbing6429 2 жыл бұрын
Work less make more love it
@joshjosh9730
@joshjosh9730 8 жыл бұрын
good advice I'm first year in Pittsburgh I appreciate your shots and acquired skills
@AamAdmi100
@AamAdmi100 3 жыл бұрын
Ya true real estate agents are the worst . I stop working for them 5 yr ago. Cheap asses.
@15901111
@15901111 8 жыл бұрын
We don't work for free !!!! You are right. But even when you have the agreement how much will cost for your job, they don't want to pay or they just don't have the enough money to pay . I hate those customers. And when you try to contact them asking for your money, They don't answer the phone or if they answer they get piss lol.
@benbon86
@benbon86 6 жыл бұрын
Wonder how he handles customer payment. Cash only and no checks? Also curious how he doesn't get burned by people not paying. Time and material can only be charged after the job is done I would imagine.
@davidmaldonado4849
@davidmaldonado4849 3 жыл бұрын
Amen to that brother. I call those dead legs. “Run around momma”
@josephsogness4530
@josephsogness4530 3 жыл бұрын
Love this guy Straight to the point and honest love you Steve
@trankt54155
@trankt54155 3 жыл бұрын
Elizabeth Warren says, just like Bernie Sanders, you should do everything for free....and send the bill to the government and she will make sure you get your payment...
@thatguy4234
@thatguy4234 5 жыл бұрын
Hey I work with a couple realtors. There work is whatever the pay is whatever...but...they constantly refer me to individual home owners...also there easy to get along with and trustworthy. Most realtors and investors I turn my wheel the other direction as fast as I can.
@Garth2011
@Garth2011 Жыл бұрын
Some guys will give estimates however, not for free. They'll tell the customer the estimate fee will be deducted from the total price so in other words, They ask for a one hour advance then give it back if they get the job. That tends to make more sense to people who are going to have the work done vs. ponder on the idea.
@MsFishingdog
@MsFishingdog 8 жыл бұрын
Great video. and thanks for the laughs.
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Jerry heath i laughed making it
@brianellsworth4767
@brianellsworth4767 8 жыл бұрын
Agreed. estimates take more time than you mentioned ... some need a complete heat loss gain calculation....pricing equipment . plus you have write it all down and explain what is covered etc. Like ya said they go with the cheapest and some companies pay the rebate up front with nothing due for a year . just a gimmick .....Not much money doing installs anyway unless you do many.. You are safe no installers have your credentials knowledge or experience . You don't need it....
@stevenlavimoniere
@stevenlavimoniere 8 жыл бұрын
+Brian Ellsworth good point
@santa1767
@santa1767 5 жыл бұрын
I made the mistake of having to use a professional plumber on my son's FHA house. High price for less than average work. Have had to redo and replace several things.
@buckchase1
@buckchase1 3 жыл бұрын
Wow, great vid, I've been working for myself for 23 years and while I do pretty good, it's time to start doing less for free! Thanks man
@cesar333
@cesar333 3 жыл бұрын
With todays technology, facetime, you really dont need to be on site.
@AK-47ISTHEWAY
@AK-47ISTHEWAY 7 ай бұрын
Exactly. I give most estimates for free through a video call. I only charge if I need to drive out there.
@elmono4766
@elmono4766 7 жыл бұрын
The bull story comes out in the movie Colors witjh Robert Duval
@davidedgar2818
@davidedgar2818 3 жыл бұрын
You're right! I only adjust work only dependant on the exact situation. There are rare times that family or friends can't afford the whole issue, I do allow some leeway. Unless you have a show up fee ( no matter how you name it), it's still time. When I'm on the clock, it costs money. I sometimes might make an exception for a real financial case. I usually try to fit the bid into the job, in that case. If you go for the signed bid, I forgive the assessment fee. I have even done jobs for free labor, just parts cost. I only do that in extreme cases and family My dad said that if you give something for free, you expect it free every time.
@The_Cobalt_Lair
@The_Cobalt_Lair 3 жыл бұрын
I totally agree with the customers paying me to go to them. My clients expect me to provide a service to them & if they want me to show up they better plan on paying me for my time. I don’t do HVAC anymore but the same principle applies to what I do. I’ve also heard the story about the old bull & young bull, in fact I’ve told that story to a lot of others too.
@hightttech
@hightttech 5 жыл бұрын
Love Steve's brutal honesty. And yes, good customers WILL pay top dollar to techs they trust.
@pasqualepapaleo662
@pasqualepapaleo662 5 жыл бұрын
Not a man of your talent are used to do the same thing in my electrical business no more but now I’m retired good for you you’re a very smart man hard to find no free estimates in this world
@wcsd9577
@wcsd9577 5 жыл бұрын
I guess if you're doing all small repairs and are in high demand, maybe it's not worth it to do estimates. Only do the work you feel comfortable doing. However if you want the bigger jobs you need to make an appearance and submit a formal bid. If you're tired of small 1-hour jobs and want bigger, longer jobs that keep you busy and are more profitable, then free estimates are the only way to do it and the quickest way to chase off a potential customer is to tell them you charge for estimates or will bill them an unknown number at the end of the job if they hire you open-ended. I realize region and different trades play a role in why you may not want to give free estimates, especially if customers ask you to drive over an hour in each direction for a job you don't think you'll get and you would rather cruise around town collecting service calls instead, but if you want the big jobs you have to put in the customer service. Look the part, act the part, be personable and be polite, know your limits but don't show it, smile and be clean, know your trade and how long it will take you and how much material, make sure you leave room for surprises, don't rip them off but don't sell yourself short, and get back to them ASAP with a formal bid. You might be surprised how often customers only get one or two bids and just want it done.
@zivan56
@zivan56 3 жыл бұрын
No kidding, nobody is blindly going to write a blank check for a furnace to heat pump conversion of $20k without having an estimate. For a small repair I agree it's ridiculous, but for major projects you definitely will not get the job without a proper bid. There is also a ton more profit on a major project vs replacing someones faucet.
@donnieporter7890
@donnieporter7890 3 жыл бұрын
People that go for low bids 8 out of 10 times pay way more than the guy who had the high bid these dummies bud these jobs and get there foot in the door and then the customer gets bent over happens all the time thanks steve
@Essays4College
@Essays4College 5 жыл бұрын
What do you do about customers who do not pay?
@Essays4College
@Essays4College 3 жыл бұрын
@Ray Trammell so their legs are still in 1 piece?
@Essays4College
@Essays4College 3 жыл бұрын
@Ray Trammell People skip out on paying you too?
@moisesbonilla9362
@moisesbonilla9362 5 жыл бұрын
As a customer, all businesses should have menus just like restaurants that way there’s an idea of how much it would cost to get the job done. Some people want estimates to find the lowest bidder and others to get to know the company.
@wcsd9577
@wcsd9577 5 жыл бұрын
Unfortunately every job is different and customers will be irritated when the worker shows up and says it'll cost more than the advertised price because it involves more time or materials. Some companies such as plumbers do advertise a couple things such as water heaters or garbage disposals because the work involved is usually predictable, and there was a guy in my neighborhood that even had a list of handyman repairs for a fixed price, but they were all small things. Prices vary wildly depending on many factors including location, material type, accessibility, and many other conditions.
@wcl1674
@wcl1674 3 жыл бұрын
Hi Steven, why don’t you do repairs of high efficiency boilers?
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