What’s the purpose for the chain in the back of the door?
@416pp2 жыл бұрын
Anyway to fully cover the back. I see there is some slots there.
@NapoleonProducts2 жыл бұрын
Hi Parag, Thank you for your inquiry. An additional rear panel can be purchased separately. Please contact our Customer Experience Department should you wish to place an order. We can be reached by calling 1-866-820-8686 or via email at webcare@napoleon.com. Please provide the following information: Model and Serial number, Date and Place of Purchase and your complete address and phone number. Let us know if you have any additional questions. :)
@rpayne49993 жыл бұрын
That tabbed 90° bracket installed at the 2:52 mark... is it supposed to sit wiggling loosely? We're able to connect the door to this, but our door did fall off easily because that bracket is loose. Seems to me like there should have been a second hole to insert an additional screw, but there isn't. We're going to have find some kind of metallic money clip or something firm that we can use to keep that steady in place. Unless there's something obvious that I'm missing.
@NapoleonProducts3 жыл бұрын
Hi R, Thank you for your inquiry. Please contact our Customer Experience Department for assistance with the pivot bracket. We can be reached by calling 1-866-820-8686 or via email at grills@napoleon.com. Let us know if you have any additional questions or concerns. :)
@johnpapagiannis19103 жыл бұрын
I notice that the upper back half is open and there are factory hang posts there. Should there be an upper plate installed ?
@NapoleonProducts3 жыл бұрын
Hi John, Thank you for your inquiry. The Rogue 365 comes with one rear cart enclosure panel. There is space for another which can be purchased separately. Please let us know if you have any additional questions. :)
@Chris-gg3ef3 жыл бұрын
what socket size are the hardware?
@Chris136996313 жыл бұрын
What’s that blue liquid close to video end?
@NapoleonProducts3 жыл бұрын
This is dish soap. The video is demonstrating how to perform a leak test. If there is a leak in the valve, it will show bubbles!
@s3rwer2 жыл бұрын
2:40 - those plastic things are not in version for EU market
@NapoleonProducts2 жыл бұрын
This is a North American Model being assembled.
@djsavagepatchkid58783 жыл бұрын
You guys need to make a video with commentary explaining the more difficult steps like 2:36 makes no sense it doesnt clip into anything there.
@NapoleonProducts3 жыл бұрын
Hi DJ, Thank you for your feedback. The fuel hose seen at 2:36 has a clip that is installed into a dedicated opening. Please feel free to contact our Customer Experience Department should your require any additional assistance with your grills assembly. Our associates are always happy to help. Let us know if you have any additional questions :)
@jeffspicoli61724 жыл бұрын
To supplement the manual, a bit helpful? C'mon Napoleon if you're making a video, do it right, step by step with commentary. Just my opinion.
@NapoleonProducts4 жыл бұрын
Thank you very much for your feedback, we appreciate your suggestions and will forward them to the appropriate personnel. Let us know if you have any additional questions or concerns. Regards :)