New Update! How to Properly Download and Update the Software on your Soundstream Reserve V2 Radio

[@TheAmiDeutscher]

Rick from VA just gave me a call letting me know the update to fix the crossover ui bug was fixed. Great customer service! Thanks for staying on top of these things.

[@volunteeraudio]

@@TheAmiDeutscher thank you!

[@gasmann6746]

My updates worked fine in the end. Some good changes in this one with the volume controls and source shortcut. And my first phone call out using Siri the recipient was able to hear me no issues with out doing any extra steps using Shockwave Mesh 👍🏻🇦🇺

[@volunteeraudio]

Thank you!

[@JoseDuran-d1n]

Even went you purchased new system from you?

[@volunteeraudio]

@@JoseDuran-d1n from the date the update came out we updated from then forward

[@JoseDuran-d1n]

Ok I’m waiting on my order hope I can receive this week.

[@newmoney8128]

Jay can I use a 2.0 onn. Walmart flashdrive?

[@volunteeraudio]

@@newmoney8128 no

[@newmoney8128]

Jay does the update include fix the FM AM radio. Because my antenna and everything is connected. With a short antenna. Static still in the radio

[@volunteeraudio]

@@newmoney8128 there is no am / fm issue in the radio to fix, you need a factory style mast antenna, short antennas do not work well and hidden antennas are useless

[@newmoney8128]

@@volunteeraudio okay thank you that explains it. Lol I won't use the AM/FM radio 😂

[@Rick92153]

An absolute dumb question I’m guessing. I bought a new PNY 64 3.0 USB that states it is bckword compatible. I have down loaded the update (PC Windows 10) 3 times trying to get the update to work. I am extracting the zip to the drive with the flash drive. I get 3 lines. The first says system file info, the second the update, when I click on it, it shows MCU 98kb, and the 3rd is the bin file. When I try uploading the update it states file not found. I have deleted each download every time so there Is only one on my computer. Also. I have never done an update prior to this one. Ideas? Go buy a sandisk?

[@volunteeraudio]

@@Rick92153 give our tech support a call at 1-844-30AUDIO

[@Mortifera624]

Not sure if you got it sorted but I had all sorts of issues as well before I just went to bestbuy and bought what they suggested. I had tons of USB sticks on hand (Either too large or just some no-name brand). I couldn't get them to work at all. Now, I have everything up and running with no issues. Bought a Sandisk 16GB and it went first try.