CEO Uber, Dara Khosrowshahi, Discusses the Company's Path Forward | DealBook

CEO Uber, Dara Khosrowshahi, talked to Andrew Ross Sorkin at the New York Times DealBook Conference on November 6, 2019.

[@aaronwhite3119]

I'd really like to see Kara run a business herself instead of spending her time insulting everyone who's attempted to balance customer expectations and a set of employees at the same time. Maybe she could start with a Burger King or Hardees and then she can tell everyone how much they should be paid. If business leaders listened to everything she's said there wouldn't be a startup economy for her to complain about. I wonder does Kara tip her drivers when she takes an Uber?

[@brucehicks5817]

Why tf would you give Kara a mic?

[@thewonderingbuddhist6123]

They love horse apples

[@johnlerner5346]

In California, Uber is getting $6.80 per mile after fee's, then paying drivers $0.59 cents per mile, Driver pays for Gas costs. Uber keeps $6.00 per mile! Driver must also pay for all car costs, insurance, etc, out of their $0.59 cents a mile.

[@pankajmalani]

Who is this Kara and thank God I had never heard of her before this..Where does this arrogance come from? She's just a journalist, an armchair activist..

[@MrHaipengliang]

Pankaj Malani she doesn’t know what she is talking about

[@NavyEliteSEAL]

Slimy Dara is clueless. Uber needs a major restructuring. The entire Uber business model is unsustainable.

[@difuscod]

How can he sleep at night knowing that drivers are getting request for 3-4 dollar delivery’s.. During a pandemic when we’re out here sacrificing our lives to make sure that people eat and we get compensated by3-4 $ fares. I really hope that drivers refuse a fare like that and deny until u get what you want!

[@asadi891]

He does not talk about the drivers who are the ENGINE of uber and paying a dear price with their lives!

[@brandonweaver6703]

He voice sounds a lot like Robert Downey Jr at moments 😂

[@AliKhan-fs3rm]

The problem is these companies have way too much cash. and no pressure to be profitable. when your back is against the wall thats when you find a way to survive. in this case, they have a long runway.

[@adamlee9347]

Lmao Swisher

[@skepticalplatypus55]

Can someone explain what he says from 23:26 to 24:07 in Layman's terms?

[@arv9993]

breakintodance707 they are using Aws(Amazon web services) as an analogy. For amazon AWS was the most profitable part of the business and it was developed separately from its core business. So the lady is asking what is going to Uber’s AWS, if it’s Uber eats or some other business that they have. And Dara responds saying that the ridesharing business meaning just the driving portion is going to be profitable and that is Uber’s version of AWS. I hope that helps.

[@robinrienerth6521]

breakintodance707 He's pronouncing the calculation method of EBITDA as one word. Earnings Before Interest, Taxes, ___________ Depreciation and Amortization

[@jeali]

Basically he is saying the future growth of the company is far more profitable than the past. The last 2 quarters, the growth in revenue (not existing revenue), 80% of it went down to EBITDA (revenue with only current operating costs taken out). If that's the case, he goes on to say in the next 2 years they will get probably 8 Billion more business (growth) of which he only needs 3 Billion to go down to EBITDA to make his profit prediction come true. Well he points out 3 of 8 is like 38% and in the last two quarters the growth has been going to EBITDA like 80%. So he thinks it's a slam dunk. A couple cautions. EBITDA is a very poor measure of profitability in such a business (or in any business). Secondly, all of this math is predicated on the idea that most of their expenses are fixed costs and future growth doesn't come with fixed costs. This is probably based off the fact that they think they can get the same drivers to drive more people or deliver more food (more revenue with marginal more cost). At some point this doesn't hold true. Fixed costs and operating costs creep back in. You can make a decision on whether his prediction will come true. I do think, however, to call the Uber core business similar to AWS is a stretch by any imagination.

[@mrnickb]

- Amazon ran for years without being profitable - Years later, Amazon created AWS (which is completely different from their retail site) which is now where they get most of their profit from - Uber has also been running for years without being profitable - So, she's basically asking what Uber is going to build in the future that's going to make them profitable, the same way that Amazon did with AWS

[@simpletechdaily]

I would like a minimum wage. That is all I need for now. Uber Eats driver here.

[@matvei8829]

Why don’t you get a minimum wage job then?

[@rodstarcke5423]

Same here. Uber's pay is now horrible.

[@18621005194]

@@rodstarcke5423 i dont get it, didnt uber paid by number of rides? just do 4,5 rides and you would get the hourly minimum wage

[@18621005194]

@@matvei8829 they want minumum wage for each ride, lol

[@dougheberer6995]

Uber isn't holding a gun to your head forcing you to work for them. Find a better job and stop complaining

[@fleischwolf82]

who is that lady with glasses?

[@jimbizzzale67123]

Thats my Aunt Karen.

[@blanket1309]

I keep wondering why a cab hailing company gets so much air time

[@hiflyinlowlife]

It's so cool and tech!!

[@thewonderingbuddhist6123]

They need the good pr

[@JoseSandoval-jm5sw]

Road ahead = Steal more of a cut from drivers while still charging passengers a premium!

[@CIA.U.S.A]

Jose Sandoval 💯

[@BobTheSlayer333]

Man, you should totally be Uber's CEO. Such insight and strategic vision

[@benjaminyoungman3767]

Passengers don't pay a premium, that's the problem, the company has terrible margin. Passengers Should be charged more.

[@evanblansfield7353]

if the 3+ million drivers felt slighted they could just not drive.. or are they chained to the steering wheel?

[@robinrienerth6521]

Evan Blansfield Are you a driver? If so, what state, and what category of vehicle do you drive to help the community save money on transportation vs cab prices or low bus fares for longer trips from home to work and back (inconvenience to millions of citizens but a necessity based on low wages and high costs of living).

[@jasonb4254]

Andrew Sorkin is a good interviewer but he went soft on Dara.

[@pdr770]

Uber Will Create Uber Famly With Discounts in killer Idea.

[@bryandylanweast8766]

This dudes head made me click this.

[@AverageAngel]

Why is everyone on here so mad at the new CEO?

[@henryguhoh1669]

Why don't you research.

[@Projectheureka]

Taxi drivers / Medallions COULD, most intelligently finally now, sue the corrupt billionaire-politicians /city leaders bribed by the UBER lobby. Just write "FOIA pretty please" to the correct U.S. agents... In any ways, to answer to above and to add some Legal Argumentum, as the real Judiciary: UBER is one of the biggest Global Identity and Intellectual Property THIEVES! Right after Palantir- Facebook! There "fixed it for you all: www.bloomberg.com/news/articles/2018-11-03/the-inside-story-of-how-uber-got-into-business-with-the-saudi-arabian-government www.vanityfair.com/news/2019/11/dara-khosrowshahi-jamal-khashoggi-uber www.theguardian.com/technology/2019/aug/27/anthony-levandowski-google-trade-secrets-theft www.theguardian.com/technology/2019/nov/25/uber-loses-licence-london-tfl I say F@ck all the religious frenetic U.S. RIGHTWING Tech Oligopoly-Brotherhoods such as UBER, man. UBER? "Above" everyone, hmm, what a delusionally arrogant American White nationalist Nazis' corporate German-name-use. I hope to see those religious organized Surveillance Tech brotherhood Mafia nowhere in the E.U., and elsewhere please, other than deep UNTER water! Godless Best, A.E. Projectheureka LLC

[@williamhill5954]

Fuck him

[@mannifests]

Ask Dara How can you charge $.65 a mile in California when IRS deductions is $.58 a mile? Or on pool share each additional rider pays drivers only $.60 when a piece of gum is $2 And over $4 a gallon for gas? It is trus that drivers pick their own schedule but everything else is mandated by uber or lyft The driver are being cheated but they have to be involved in negociation tables...

[@thewonderingbuddhist6123]

😁

[@glauciastocki6877]

Vem Brasil 🇧🇷

[@thekingdombenefactor6581]

I'm here because I'm looking to see where we Drivers are in the future for the "road ahead"...🤷🏾‍♂️

[@damlwt6657]

Only he the uber Ceo have his future..

[@crystalyeowchingching1036]

熏鸭蛮好吃的，嘻嘻，来 Miem 有得吃。

[@moegad9856]

Where’s the questions This guy repeat himself

[@warrenlowe5389]

Just listen to his spin. He thinks most people are stupid and believe him.

[@BobTheSlayer333]

Drink every time they used the word 'Fundamental' or 'Fundamentally'. Good luck with that liver.

[@anjanra7047]

At this time they were not expecting pandemic. Xd

[@andrewlitten6609]

Kara sure pissed him off lol

[@ethiopianism1090]

I been driving for Uber for years in sf. very corrupt system just occupying the whole ground transportation system on drivers expense. in San Francisco drivers living in the cars driving 14 to 16 hours every day it should be regulated government is failing. I wish you can ask me as a individual Limo business owner how Uber destroy our life hold...

[@davidreinhart373]

But it's better for everyone else because of prices and for us investors so it's worth it.

[@pdr770]

Uber Will Create Uber All Day for Enterprise in Killer idea.

[@pdr770]

Uber will Lower It’s Prices 10%. People will Give up there car and Transit Transoprtion and Drive more with killer Strategy.

[@rodstarcke5423]

Uber doesn't care about their drivers. If a rider acts up inside a car there is no deactivation and even if they were deactivated they just get another credit card and get back on the app.

[@djcuriosity6670]

The end of fossil fuel era in the 21 century.. Shipping cars,trunks,buses & cattle to mars..

[@pdr770]

Uber will Create Uber Loans to Drivers. Like in 3 Countries.

[@cricketolivas80]

We use our own cars.stop taking half the fare. That would be a start

[@Sandto33]

Uber is like Bum Fights Lol

[@drallennazericonsultingadv185]

Awesome CEO !!!!

[@henryguhoh1669]

Not really. Unless you like sociopaths

[@momohamed5153]

السيد الفاضل بصفة حضرتك المدير التنفيذي لشركة اوبر نقدم لحضرتك شكوى بخصوص فريق الدعم الفني الخاص باوبر مصر بصراحة فريق دعم فنى سئ جدآ جدآ لا يوجد مواعيد محددة للرد على الشكاوى المقدمة لفريق الدعم الفني ويتم تعليق الحسابات الخاصة للكباتن بدون سبب واضح يرجى إعادة هيكلة فريق الدعم الفني بمصر واضح جدا أنهم يريدوا تقديم خدمة سيئة تؤثر على استمرارية اوبر بمصر لصالح اغراض اخرى يرجى دعم حضرتكم

[@SerendipityForever]

Anyone notice his hands are super shakey - is he anxious about falling through on his word about Uber's outlook?

[@mokekr]

This dude needs to start making money not lose money

[@plamenfilipov4697]

Who is karma? Kara'

[@acemontoya5481]

WTF! "we've got billions in cash and I'm expecting a 50 million dollar bonus check next year" And drivers are living in their cars and can't pay their Bill's lol this guy knows he walks away with millions whatever the future holds outstanding!

[@ttatiana]

Ace Montoya - driving for uber is supposed to be just a gig.. people turn it into a full time job, why to blame uber for that? Again - it’s just a gig, not a career path

[@adamlee9347]

Uber wont be profitable any time soon

[@podangadubukus]

Adam Lee 2021

[@warrenlowe5389]

Dara K is a desperate con man talking rubbish. IPO share issue at $45 now 11/12/2019 $26 this is a red flag. Investors can’t wait to get out of Uber shares. Estimated future share price is $20. The idiots who follow Uber compare themselves with Amazon and Facebook. Who are they kidding? Done be surprised when Uber goes into bankruptcy.

[@JaySeeney]

Hardly a red flag. Same thing happened with Facebook stock when it IPOed

[@greghollands3628]

@@warrenlowe5389 Uber's in a difficult position. If they increase prices to become profitable then they lose the advantage that they have over taxis. I can't see them going bankrupt but at the same time I don't see the share price going up much over the next few years.

[@greghollands3628]

@@JaySeeney Why do people make Uber - facebook and Uber Amazaon comparisons when these companies are working in completely different industries.

[@johnbrown7084]

But you are taking most of the fare, and allowing passengers to take advatage of the drivers, and intentionally keeping drivers ratings low, no matter how many five star trips they get.

[@robinrienerth6521]

John Brown I'm seeing this too. Low star ratings stay low for a long time. Their algorithm doesn't work like they claim it does. Dara's star rating is/was 4.75. I picked up "Lucifer" a couple weeks ago. When I saw the name, I laughed and said, "Oh, I must be picking up Dara, the Devil himself!" But Lucifer had a star rating of 4.99. What mother would name their infant "Lucifer?" These fake names need to stop too. Ridiculous!

[@mistertexaz]

Robin Rienerth yes what a stupid idea. If drivers have to display their real names , why don’t the passengers?! Who the hell knows who we could be picking up! Oh , I forgot . Drivers lives aren’t important, but riders can do whatever they want !

[@whereistruefreedom]

You talking billions this is money they stole from the drivers while the us government is watching.

[@nolanabell703]

Of course this Kara woman had to wear sunglasses because she wanted to hide

[@aploquillanojr]

Both Uber & Lyft are great platforms, if done right! These idiots are greedy...actually got worst when he took over the company.

[@williamhill5954]

LOQUI the machinist you damn right

[@williamhill5954]

Super greedy can’t even fix the app... the Uber app.. is a joke., scamming driver money lies about pickup passenger wasting driver gas

[@milmac5052]

Dara is the perfect fit for the job. He will turn around the company in due time. His dedication to the job is impressive.

[@Chris-oz9qx]

MIL MAC his human rights belief not so much

[@warrenlowe5389]

@Mil Mac . Dara K is one bullshit merchant who is paid big bucks to talk Uber up. You say Dara will turn around the company....empty words losing billions of $ in any quarter. Share price going down and will go to $20. Investors can’t leave quickly .

[@playtimewitheddy]

Most drivers have quit. I drove for 2 years and now it’s not worth it anymore. You make $3 dollars for a ride that takes 20-30 minutes to complete. No thanks!

[@warrenlowe5389]

Ed. Hi . It is good to hear from someone who has been thru bad experience with Uber. I would assume that you are not alone. Uber will go down the shit Shute in a big hurry. As at 11/7/2019 share price $25.75 and on the downward slide. Bankruptcy around the corner.

[@santiagoaguadorusso973]

The economics are just not there for Uber. Its a pass for me. plus, autonomous vehicles are gonna kill their business in a few years.

[@cam_DA_Hawkdriver]

Thank you for letting me know about your left-leaning values. Police do great work all around this country every day. Your words say the opposite. Your words speak of generalizations and stereotypes of brutality and racism. I do not believe this is, as a whole, correct. There will always be parts of our society that are deplorable creep into our police, military, fire and other organizations. However, your generalization defines you and your organization. As long as you are the CEO, I will no longer use Uber until you retract your thoughtless statement concerning “police brutality”. I have never been a police officer, but I have been military for over 20 years. Our organization was defined by the actions of the few in Vietnam. Thousands of Soldiers who served honorably came back to being spit in the face and physically abused by people like you. They were called baby killers and only served their country, because their country sent them there. In this day in age, we have it again, but domestically the same is happening to our police community. You sir, and people like you, are inciting this notion and the riots. I reject your beliefs and your company. Good bye, at least while you remain as CEO or when I hear about your retracted, inflammatory statements.

[@timmy2310]

Burn more investors cash and never make a dime while continuing to screw drivers over. That’s Ubers past, present and future.

[@OurBengals]

They aren't screwing drivers over. People have free will and choose to drive for them....

[@williamhill5954]

Curtis Green you ain a driver so stfu

[@OurBengals]

@@williamhill5954 I drive for a living for the last 15 years. Just not for Uber. Good response though. Very intelligent. Uber is meant to be a side job for supplemental income. The pay most uber drivers make comes out to 10$ per hour or less after expenses. If you choose to make this your full time job that is fine but it's your choice in the end. They arent screwing anybody over.

[@williamhill5954]

This dude a flying liar

[@mohsenishahram4962]

❓..❗️dara...❗️...❗️.....dara👉khos👉has2👉go👉he looks crook.👈👈

[@moe2594]

Uber robbing there driver .

[@whereistruefreedom]

The worst CEO in the history, and it's not personal.

[@LiaqatAli-kj7lx]

Thugs

[@iman388]

why does his voice tremble so much and he looks like hes gonna cry. who tf hired this kid?

[@jasonb4254]

Stock is down 40% and this guy thinks he's the guy for the job...LOL

[@warrenlowe5389]

JASON B Dara K believes everyone is stupid and believe his crap. Uber shares are dropping in price and the short sellers are having a money making picnic. Dara K will try to milk Uber for as much as he can scam.

[@robinrienerth6521]

Warren Lowe I believe you.🤯

[@user-xz5lb6nz5s]

40 dollars again. going up

[@damlwt6657]

Lied ⬆️

[@juanok2775]

very different from we work? you lost a billion and plan to make money from ubereats? really

[@suvivares]

Juan Pablo you should think a bit more, investors must make their own due diligence. The stock was overvalued by its private investors. If you bought the stock a the IPO valuations it is your issue. Dara is a the right CEO for this period of Uber, time will tell whether or not his strategy is the right one in the long term.

[@robinrienerth6521]

Susana Vivares What strategy? Force the drivers to continue to settle for less while the Uber Gods manipulate more money into junk programs, or take bankruptcy and say farewell to the investors, "Oh, sorry about that... that was a mistake too."

[@evanblansfield7353]

@@robinrienerth6521 Force drivers? I drove for Uber before, when I didn't want to anymore I stopped.

[@robinrienerth6521]

Evan Blansfield May I ask the reason why you stopped driving for Uber? Thanks for your reply.🙏👍🏻✌️

[@evanblansfield7353]

@@robinrienerth6521 because I didn't like driving I was in CA and I realized I'm not the type of person who can sit behind a wheel all day.

[@gustavopenafiel]

Horrible guy