Uber CEO Dara Khosrowshahi | Full interview | Code 2018

At Recode's 2018 Code Conference, Kara Swisher interviewed Uber CEO Dara Khosrowshahi about the company's self-driving future, culture issues, former CEO Travis Kalanick and Uber's board.
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[@michaelwinston4923]

I've seen numerous videos of Dara talking about the company, but in not one of those does he address the single most important aspect relating to the people who make this company possible...the drivers. Why is it that everything he says is about company profitability and NEVER ABOUT RAISING THE PAY OF DRIVERS? When I started driving for Uber 5 years ago I was getting $3.66 for most local rides in my town. Today I am still getting the same $3.66 for those rides. Yet UBER seems to be raising its profitability. Since when do people NEVER get a raise when the cost of everything else, from auto maintenance, insurance, food, rent, keeps going up. Very disappointed so far.

[@jeffhuang7457]

These are the question and answers that worth our time. 11:51 The time that you spent with our driver is really the time you spent with uber, so the driver is really the face of uber 12:13 When being asked about driver not getting paid enough, he said "we have three million driver partner around the world and there are some better disgruntled, all of them I think wan to make more money..., in general, I think the driver earning are going up and we have an increase in time and distance." 14:34 Is the competition for the driver starting to get rougher? he said "I think it is a bigger competition within the economic context, the economy is getting better and the unemployment rate is at an all-time low, so we have to compete against the economy for the driver. 18:45 When being asked about the growth rate of Uber ride, here is how he answers, "the overall growth rate is 67%, the ride business we haven't disclosed but you know it got to be at a healthy rate in order to have an overall business to be growing at 67% 22:38 What does CEO of Uber think about machine vs human, here is how he answer " machine augment human, the magic is like machine and human together are the thing that's better,....computer can't do it alone, and human can't scale. 24:28 When being asked about getting out of China and SEA, and focus on other regions, here is how he answers " we earn a position in every market that we can win...we want to have enough dry powder to win everywhere we are in. we are going to bet the leader in those market. 28:54 what is the long-term differentiator of uber eats ?" the magic is hardcore execution. Make sure the delivery is under 35 minute every time....I did not see anyone is as dedicated as we are. Recap. by uncle-J

[@barbarabauer73]

What about the percentage Uber takes vs. the percentage that is paid to the driver. 3 yes ago they took 1/3 of the fee that passengers paid. 2022 UBER is taking more than 50% often fare

[@TeofiloPrieto]

Es o CEO da empresa que mais rouba no mundo e que msis odiada é no mundo e em todos os mercados em que entras o fazeis com falta de ética que é o vosso logótipo. Sois nms empresa que deveria desaparecer. Uber files Europa

[@ricardopinanza2352]

Listening to a lot of these interviews, with most CEO’s they ask about diversity and hiring people of color and women. When building a company is that an actual beneficial aspect of the company (getting different people and obtaining new perspectives? Or is it just the liberal agenda? I’d love to hear what people think...

[@MoMo-00]

I think it's portrayed as being diverse, but under the hood the base of it is really ticking off the box to fit the liberal agenda.

[@brokejaw]

Its not a liberal agenda, its a corporate agenda like any other bland corporation. "this thing everywhere, I see it, I use it". Does it actually create great work. No. Its the same boring stuff coming out of someone's mouth from a different color skin.

[@grzegorzkapica7930]

I love the CEO style he is presenting. More CEOs like that.

[@mrd3eds]

Yeah more fraudsters pls 😂

[@rmunjuga]

Spitting image of Steve Jobs... who else agrees? "My focus is to make the company succeed..." I love that

[@stanstarygin6622]

The most interesting part of this interview is how damned much and in what minute detail Kara Swisher is informed about Uber.

[@Joszeprocks]

What a politician ! He is a great talker.

[@mydocsoft]

Nice and informative chat, smart CEO!

[@SiddharthKulkarniN]

Does he look and talk like Steve Jobs to anyone?

[@smishpattu3323]

Siddharth Kulkarni Not even one bit. You’re an idiot for this comparison.

[@vic0de]

I too remembered steve jobs watching this

[@prachu111]

Yes he does! A lot! The resemblance is Uncanny!

[@SiddharthKulkarniN]

Smish Pattu, A polite idiot is better than an arrogant savant.

[@wanaizat1968]

Steve had syirian decent

[@manibagri11]

Really hate Kara Swisher's style of interviewing.

[@enisity]

Prateek Bagri don't watch then 😂🤷🏼‍♂️

[@honewhetstone1732]

Chris Mori I think you’ll find that some people are watching this to listen to what Dara has to say.

[@enisity]

Hone Whetstone o you didn't come for Kara!?!

[@dealzman]

I hate it too. She's annoying and doesn't get the point across

[@LePingouin92]

Glad to know...I was wondering how much liked her interviews. At last now I know

[@DWEthiopia]

I don't understand the extreme hate of Kara's interview style. I actually like it. Its nontraditional and she asks the right questions we all want to know. She grills them and they spill the goods. That is what you would want as a viewer.

[@anandchahal6063]

DW Ethiopia she is a femenazi

[@honewhetstone1732]

“You can be your own boss” After talking to several driver partners in several Uber countries, I know that’s far from the truth.

[@OldtradesReviews]

In florida uber raised passenger rates.. And raised their commission to 45% so the drivers do not get any more money. Gas has gone up from $2 to $3....uber for some takes 80% commission on surges

[@OldtradesReviews]

In florida they offer x xl. And select in some cities.... Passengers need things like select suv black and child car seat vehicles...... Yet nothing changes but mostly. Useless app changes

[@OldtradesReviews]

Ratings system is. Horrible for both passengers and drivers.... Top rated Drivers get kicked off platform when dysfunction passengers lie about them

[@tatianaollie4552]

OldTrades , I've been driving for Uber more then 2 years and last 6 months I do Uber eats only. Yesterday 06.01 they cut off our fare approximately for 30%. I've contacted them today they answered: " yes they've changed our rate, which was always the subject to change." About our 🌟 rate. About 2 weeks ago I got an email from Uber, which says that one of my riders lately complaining that I was driving him in inappropriate way that my car even was jerking etc. If it happens again they close my account for good. But I don't drive people I drive food only. So his kind of information confirmed my thoughts that Uber makes up these kind of complainings etc itself porpusly, that to lower our 🌟 rating not always clients do that. They do this that to rid off of those drivers who have been working for them for long time. We know too much.

[@angelvi609]

OldTrades I call the ceo oh Uber “Daragate” due to the lies

[@OldtradesReviews]

Terrible company. All the rates cant go up talk is such a lie...not only have they, but they due during every surge and people pay....many times 100-400% what else would they take...local cabs are $2.50 a mile/min....way more then even uber select. SO again what other option would customers of uber x have. if rates went up even 20% customers would still take it. And the ones that can not pay are probably the ones you do not want in your car anyway. Bottom line is drivers could be paid better by 20% commissions....Florida drivers really got the raw deal. Another thing that gets me is how the bulk of advertisements on google is always to recruit new drivers.... I have never seen ads saying things like take a uber select luxury ride....its always sign up and get a bonus hahaha

[@clintsalter228]

Really excited to see the direction Dara continues to take Uber. What a great guy.

[@karlmarx1035]

Uber needs a CEO that stops reducing a transportation service to an app and actually treat drivers like employees. Lockout unaccompanied minors and high risk passengers through background checks and make them submit a picture of their ID. Also if a passenger rating falls too low they have the same risk of being deactivated as drivers. No taking some varying commission on rates; 20 percent or less is all Uber needs to take and you can cut the rate for passengers a little, drive up the userbase and keep the drivers happy. Dara needs to spend at least a week behind the wheel driving on the app.

[@sabriritonga8734]

wow great interview good luck Kara Swisher

[@JessieOpportunityCostInvesting]

Someone please dub over navi's listen for everytime he says listen haha jokes aside this was awesome

[@ralphabreu5022]

Pay drivers more Without driver's there's is no Uber

[@Joszeprocks]

Listen Dara. K bottom line pal you need to factor in the true operating cost of a vehicle for us in order to provide quality service . You are the CEO and engineer you should understand that and stop trying to duck the issue. ! there's not enough money when we're stuck in traffic there's not enough money to pay for short rides Uber pool is a rip-off to driver's. It's a double use of our time we go to pick up. This is what you need to do!. Raise the base rate take your pick the bottom line is driver's need to get paid 35 to 40% more than you're making right now cross the board in order to purchase health care and other things they need to repair their cars and maintain quality service that you would like us to provide. let your handlers know that you need to raise the rates and stop putting your hand in the cookie jar and spending the money on stupid projects. Google doesn't need your app taken filter own you hear of Waze pool .🤗 You are paid to much money.maybe you and all the rest of the CEOs in this world should take a pay cut and see what it's like to try and really work for a living bunch of spoiled brats

[@meoffnm]

This company is already public! Is it on the stock market no, but it already has investors in the company. Drives make their time available, make their vehicle available, and even make fuel available as an investment into the company for it to succeed. There are no other individuals attached to the company that are investigating there own assets into the company other then those that started the company. Payroll employees are not investigating anything into the company. Investing is a gamble, you get in with out knowing the out come, employees know what they are going to get for their time, because they have a garrented return on their investment, drives do not! The IPO is just going to add another hand into the pot that will need to be paid out. Drives are the back bone and Uber continues to lift heavy objects with out paying attention to their back. When backs break, there is a lot of hurt that will be felt.

[@angelvi609]

No actual results for Uber drivers, I call data a liar and officially call home “Daragate”

[@mojo9019]

That the guy responsible for disabling the emergency breaking in uber autonomous cars?

[@samshenas6114]

I can not make money like before because of uber and uber driver make just small money it's good for company not drivers

[@koyko4]

Is Travis gonna make a good comeback story?

[@김현주-u6o1e]

don't like they way that interviewer keep cutting off him talking!!

[@haroonshahzad6242]

He’s so smart guy I don’t think so I seen in my life before!

[@Hitesh_M]

Ride toward an expensive future 'Lack of improvements for a big consequence' "We believe you cannot be allowed to choose between being ripped-off by our ever rising fixed prices and left conflicted on whether it's worth the commute when needed. That's why Uber has cheatedly drained the pockets, off even its loyal users and will continue to do so by 2040 (perhaps into the next century, leaving Uber out-rivaled by fast growing rival taxi-ride systems). So far well over 10% of only our London trips are unaffordable! ____________________ Best of Luck Uber, with your non-user-friendly app and inconsiderable service as a whole.

[@squintboss8552]

You can get a ride or pay for one. Either way, enjoy it. Squint Boss approved.

[@rakeshdasgupta]

Hey Uber, stop stealing my pay you thieves. Give me my pay back you criminals.

[@RajJhaveri]

I don't like the dude interviewing Dara

[@ldsjfaithrideshareandinves6513]

Sheesh

[@StreetSmartification]

Steve Jobs of Uber.

[@Yx273]

What he did for expedia?

[@CaptainPlanet007]

I bet this guy has Steve Jobs posters all over his bedroom wall. I’m surprise his “black” shirt isn’t a turtle neck lol

[@muchsunshine6037]

uber pays roughly $8/hour. who doesn't want to destroy their car for that?

[@jaafersa]

Actually, they pay 8 dollars per hour AFTER you factor in payments for repairing their car, gas, and other events. In total, they pay around 18-19 dollars per hour.

[@henryguhoh1669]

@@jaafersa Which is 8 dollars an hour lol

[@timothyfenell8805]

Their is no way that drivers are making more money.

[@ungy48]

Nice Common Project kicks

[@talemire258]

26:36 26:44 Aflac?!?!

[@matrixcartel5943]

Need Travis back to the field.

[@eingelvf]

wtf?!?!?!

[@mrpappy]

Dara is a superstar!

[@anthonybe7622]

He's a ass hole stuff drivers every single day I do a ride but they turn around and charge customers the regular fare and to top it off they've taken the surge away from the drivers still sarging regular for customers but offering practically nothing for drivers and you think he's a superstar you might as well get on your knees and suck them off

[@kevina5519]

Jeffrey Basnett lol ok

[@ErickLopez-pr5rs]

Dora is a douche simple as that

[@wooow8276]

Yes he is super star but Indian Uber drivers are suffering

[@ayushmehre]

Kara interviewing Dara... isn't it funny

[@divineamericannia2653]

Am appealing through this medium to the USA President elect & USA Department of Labor to look into the totality of salaries or payments that Uber Remits to its so called partner’s drivers. Uber in the recent days has become the modern day Slave Masters. Attorney General for the State of California observed this & dragged Uber into litigation. Investigations into this issue will reveal a lot of slavery and unethical activities on the side of Uber to their drivers who owned, fueled & maintained their vehicles. Uber needed to be transparent in the way they pay or remunerate their drivers. FBI, department of labor and employment commissions should please help to bail the drivers out of this slavery system. Uber’s Tax withholdings are questionable and needs IRS clarification & involvement. The slave masters used their money to buy their slaves but Uber spent nothing than its app & driving directions and harvest multi millions of dollars every day.

[@discoverwithran]

Kara --very condescending borderline sexism !!!

[@MoMo-00]

What makes you say that?

[@Esgalben]

fix uber philippines pls. the government and taxi corporations are getting in the way, making it harder for uber to thrive and also an inconvenience to the consumers. pls fix it

[@rakeshdasgupta]

Hey Dara, stop stealing money from my pay. Give me my pay back you thief.

[@medallocol.1673]

This guy is a great con artist, he has share holders fooled,he is a snake in the rough

[@thejunkyardmechanicwilliam7848]

u pos CEO

[@Suslukedi]

*Stop Uber*

[@Morteza1980]

Uber keep stealing

[@danhewdanhew7612]

UBER OUT.....

[@crazieeez]

I like Kalanick better. This guy will run Uber down to the ground.

[@tatianaollie4552]

crazieeez and deeper.

[@seattleuberfun7253]

thanks mr Dara, Im new here (from iran) im student (same you )for electronic engineer, and start work with lyft cuz at that time uber was not good but when you came uber is better and proud work with uber now ,you made everything better , its not just cuz im from iran and you are , no , for some one same me with a busy school , broken English , living in expensive city same seattle , uber is same savior , still uber has some problem (specialy app and uber pool )but im sure you trying to make that better and better and its great , thanks for getting me job

[@MANJEET19891189]

She Should be in Politics

[@blackrevenue8421]

He's been inspired by Steve down to the mannerisms

[@DanielGarcia-zz9eg]

Look it's easy, not rocket science. Driver wants to get paid big Riders want cheap fair Don't dipping into drivers pay so much. Take only 20% or less from the driver .

[@thegodfather4831]

Not Uber CEO Uber snake oil salesman

[@JamesWorley]

I find Dara to not be so honest. I have attempted multiple times to request through Uber Support to have someone from Uber Corporate contact me by phone. Preferably Dara, however the disconnect in communication is clear. Only media will ever hear from Uber Corporate. Drivers have no chance ! How is that for a company who has a CEO that claims to care ?

[@barbarabauer73]

They have 3 million drivers. How could he talk to each and every driver,? Not enough time.

[@brijnich]

Think the key phrase here is "Driver Partners" which isn't being accepted in the UK, as they are seen as employees, especially in London where they have lost their licence.

[@MoMo-00]

Watched a different interview with this man. Was pretty unimpressed. Didn't get the feel at all that he's driven and passionate about the company as a founder would be. He sounded more like a polished politician than a real person leading. This interview was a little better than the other one, but still don't like him as a CEO. An important part of running a business is the emphasis on the employees (drivers) and he doesn't seem to give two hoots about them. I do enjoy Kara's style of interviewing and cutting to the chase and asking real questions.

[@jhoughjr1]

Let’s focus on the important part, “it not a white man” pffft

[@adriennemartin7497]

I'm sure you won't respond Dara Khosrowshahi, but who programmed uber? The formula for the driver's rating SHOULD NOT take into account outliers and should be based off of trend over time. It's effecting people's livelihoods. Really, overall average? High school formula. Programmings these days SUCK a$$. Sincerely, a video game programmer's wife.

[@angelvi609]

@daragate

[@donotcomply7940]

Uber + ripple + amazon + apple + visa + etc