She didn't buy it and I sold it to someone who appreciated what a good car it was. A week later she called back to ask if it was still for sale as couldn't find anything else. I love it when that happens 🤣
@WayneMartin-of1ty4 ай бұрын
Me 2 😂
@chiefrocka86044 ай бұрын
I’ve done the same , berated them and called them other tight or stupid and more likely both Or when they bought something else which went wrong so got their doe back call me again and I say F off. You gotta be confident in your business to turn idiots away and not simp over them. I’ve even had deposit welshers kiss the depo bye bye and sold it for more and pocketed the depo and bought something nice. F’ em 🥷🏿🇬🇧
@chiefrocka86044 ай бұрын
Another one say my transit was £3500 Bloke views and test drives it saying vvv interested then says there’s one 8 miles away so just gonna look at that . Then 1 hour after he’s on the phone that one’s scrap so can he come back n mine and would I take £3000 so I give it back about how I would of knocked a few quid off the first time but no they wanted a cheaper one so you pay £3500 or don’t bother . I’ve had them say what but after 30 years of selling I’m not messing around anymore F off and buy the crap one
@blairoutproject4 ай бұрын
Not just you. My mates is a mechanic. He's got them bringing in vehicles and asking him to fix stuff as cheap as possible. He take the time to explain that cheap doesn't last. They insist though and 6 months later they are back with the same fault, shouting conman and thief despite the crappy Chinese part having done like 7 thousand miles since fitting
@philipapplebywestdowntradi6543 ай бұрын
Whoever owned that Golf from new shouldn't be allowed to own a car. What a way to treat a nice new car. Gross!
@martin11254 ай бұрын
The lower you go in price the harder the customers are! They are getting worse too, I had a lady looking at a 2k Corsa wanting reassurance it would last her 5 years!
@jamiN22-24 ай бұрын
The cheaper the car the cheaper the customer. Can’t stand advertising a car at a bargain price and then getting chipped a grand by a customer that can’t appreciate a good deal when they see one!
@carl2354 ай бұрын
2k car buyers are the worst. Always have a chip on their shoulder for some reason.
@WayneMartin-of1ty4 ай бұрын
True want a champagne car for lemonade money
@chiefrocka86044 ай бұрын
Hence you sell them via auction or to trade only with trade insurance and as spares repairs ie. Scrap
@mikearcher28774 ай бұрын
A bit unfair though - some people (actually a lot of people, with the cost of living skyrocketing in recent years) don't have a lot of money to spend on a car to then have to worry about having to spend hundreds (that they don't have) on repairs a few months on
@tomandrews20374 ай бұрын
@tomandrews2037 0 seconds ago We always say hello to all customers and asked if they are browsing or looking at a particular vehicle. The customers who storm on the pitch and are rude to us are always “ the banger customer” and they always get annoyed we haven’t got something in their budget and tell us our cars are expensive. The boys selling sub 3k stuff week in week out must have the patience of a saint.
@cardealerpro4 ай бұрын
💯always rude
@thebeardedcartrader4 ай бұрын
Wired and tired! 😂😅. We all love Wayne!
@WayneMartin-of1ty4 ай бұрын
😂 thank you ❤
@normanstephens53914 ай бұрын
Hi Guy's. Another behind the scenes & Informative "True Life Lesson" within a business. Buyers have always been "picky". But since Covid. It's just gone off the scale. My sympathies to you all. Cheers and see you all in the next one. 😊😊
@cardealerpro4 ай бұрын
Yep your right
@therushden4 ай бұрын
Wayne's rant on the fiesta was fantastic. MOT failure that badge 😂 James is so droll 👏
@cardealerpro4 ай бұрын
😂😂
@WayneMartin-of1ty4 ай бұрын
Thank you 😂
@henrykravitz4684 ай бұрын
Love the video, you got some great stock. people buying cars at 2k expect champagne car for lemonade money. FR was seat's sporty line, but then Cupra is there own brand now. That golf colour 😍😍
@WayneMartin-of1ty3 ай бұрын
True ❤
@WayneMartin-of1ty2 ай бұрын
Car never come back just saying but thank you for in put 😊❤
@Serious-sydney814 ай бұрын
Get that close bros sign off lol
@peterstanford97204 ай бұрын
That 'Rover' Golf has had a hard life, especially when you think how much it cost new 😧 !!
@darrenmoore71314 ай бұрын
Wayne's worked his magic on that fiesta, and that front ford badge, stevie wonder will never know the difference 🤣🤣
@WayneMartin-of1ty4 ай бұрын
😂😂 yesssss
@roystonvehicles91294 ай бұрын
I had a bad review on a freelander at 895(!) basically when we delivered it he'd changed his mind, I said we'd take it back no problem, anyway v5 with the car had been written in, I'd not noticed, I said tipex it out for change of keeper, when I got back review came saying no docs with car and I'd lied (!) to him, annoying thing was that we'd had 50 calls for the vehicle.
@tripled88074 ай бұрын
50 calls tells you one thing mate. Too cheap
@roystonvehicles91294 ай бұрын
@@tripled8807 yes it was bud
@E92jamesyАй бұрын
That fiesta will not have xenon lol! They come with projector headlights with halogen bulbs. Unless some chav has gone and fitted LED/HID kit in there. Salesman are definitely not car guys 😂
@roystonvehicles91294 ай бұрын
If a carpets got dog hairs if it's black I use a black aresol, locks in the smell and colours the hairs, it's fairly rare now for cars to be smoked in, back in the day head linings we're brown, we'd paint them with shoe white(!)
@WayneMartin-of1ty4 ай бұрын
I do same 😊
@roystonvehicles91294 ай бұрын
@@WayneMartin-of1ty great bud
@winbig14 ай бұрын
So then as soon as it's wiped all that black will come off.
@PaulPinington4 ай бұрын
These are the conversations we have as a car dealer like yours but of camera😂
@simonparkinson24324 ай бұрын
Should be on camera
@philipapplebywestdowntradi6543 ай бұрын
Put the Fiesta on at £3490 and sell it to a proper person.
@James.P.D4 ай бұрын
I'd be worried that Ford decal will come flying off as soon as the jet wash hits it 😄
@cardealerpro4 ай бұрын
😂😂
@garyclements28214 ай бұрын
LOVE that mini 👍😁😁
@larryboyd58824 ай бұрын
" An Mot failure that badge is "
@cardealerpro4 ай бұрын
😂😂
@84hoover4 ай бұрын
talking about finance and how much better it is without close brothers while Dave is leaning on a Mini with a Close Brothers board in windscreen😅😅😅
@jamesn3314 ай бұрын
Give us chance 😂
@ShiftingMetal4 ай бұрын
If you can get those finance conversion rates from 2 in 4 to 1 in 2 you'll be laughing 😅
@jamesn3314 ай бұрын
half in 1 would be even better mate! 😂
@shanebrown66674 ай бұрын
I quite fancy a tiguan r line but in white to use as a learner car. People may think that is too big but I currently teach in a focus st and people thought that was too fast. What mileage is on that tiguan if retail is 19.5 as I find plenty 20k plis
@cardealerpro4 ай бұрын
I think it’s around 40k
@markfoden7654 ай бұрын
I might have missed it but not sure if wayne was a bit pissed off with the fiesta customers 🤔🤷♂️🤣🤣🤣
@cardealerpro4 ай бұрын
😂😂
@WayneMartin-of1ty4 ай бұрын
😂
@anthonyskayman45594 ай бұрын
Message to Dave & James - There is a company called RS Wheels that would refurb diamond cuts and all other types cheaper than anywhere else, we use them at my work place in Gainsborough but they cover all over definitely give them a try 👍 you’ll save a few quid 😉
@cardealerpro4 ай бұрын
Excellent thanks mate
@anthonyskayman45594 ай бұрын
Rs wheels ltd based in Sheffield but should cover your area aswell I normally speak to a bloke called Russ and he sents out one of the lads in a van to sort them 😊
@c11yan4 ай бұрын
You know you are in sales when say we do 2 in every 4 😀
@markhayes29814 ай бұрын
You said Always be true full if know one asks about the parcel shelf I won't tell them and if they don't ask about the wheels
@TRD1949uk4 ай бұрын
I assume now finance make it clear about the commission to customers so there won’t be another situation where there having to pay people back? Also be careful charging the Tesla inside guys! Find a lot of building insurers won’t cover you if charging an EV inside and also if the battery were to vent there toxic. Run the extension outside
@cardealerpro4 ай бұрын
The finance companies have been doing this for a few years now
@redpill31454 ай бұрын
Didn’t think there was that many grade 5’s at the auction,,,, only joking
@cardealerpro4 ай бұрын
😂😂 tbf they’re the only ones with any margin
@coasttocoast11404 ай бұрын
the cheaper the cars are ,the buyers still whant a new car for no money
@cardealerpro4 ай бұрын
Yep
@davidwainwright28164 ай бұрын
We won’t mention the parcel shelf… and hopefully they won’t notice…😮… and the nightmare customers are paying your wages… not a good look to put out there
@leedstown4 ай бұрын
You sound like a lot of fun
@jacob10294 ай бұрын
It is a lot easier to avoid dealing with certain types of customers than have to deal with their headaches and ridiculousness after a sale. I'd personally rather scrap some of my stock than sell to some of the people that come, sorry if that offends you.
@c11yan4 ай бұрын
They are the seller they have a choice, it’s hard to fully appreciate unless you’ve sold cars but some people just aren’t worth dealing with
@SmallCarsDirect4 ай бұрын
And those bothered, will have it on their check list and won’t buy the car because of it (really?)
@cardealerpro4 ай бұрын
If somebody is buying it because they need a 7 seater then they’re probably not going to be bothered about a parcel shelf, if a customer wants one we’ll get one!
@paulanderton94244 ай бұрын
To be fair, smoke and dog smells masked by an air freshener is really unacceptable and I would be fuming also. There is nothing worse and almost imppossible to get rid of. The smell is in-grained in the fabric.
@cardealerpro4 ай бұрын
I agree but I ran the car myself for 2 weeks and it didn’t smell of smoke
@winbig14 ай бұрын
@@cardealerprolol do you not have one of those aromatek units ? I think you have to leave in the car a couple of hours. If they still moan then you can say it's impossible.
@EppingForest3044 ай бұрын
Don’t let Wayne anywhere near the customers… he sure can rant & moan!
@WayneMartin-of1ty4 ай бұрын
😂 I do sell odd cars customers for this car so rude look at it now just saying 🎉😊
@cardealerpro4 ай бұрын
Tbf to Wayne he is really good with customers
@roystonvehicles91294 ай бұрын
@@cardealerproI find people trust down to earth, even nearly rude salt of the earth working lad type thing, rather than a slick suited salesman, depends who you get.
@WayneMartin-of1tyАй бұрын
Was me Dave for years iv never say nothing or rude to customers but thank you for your comment 😊❤
@WayneMartin-of1tyАй бұрын
@@cardealerprothank you 😊❤
@dangosypethau4 ай бұрын
Was that detailer Wayne hooting a horn thrice during the first 2 min of the video?!
@WayneMartin-of1ty4 ай бұрын
Nope
@dangosypethau4 ай бұрын
@@WayneMartin-of1ty Just checking! Great silver touching up job Wayne.
@WayneMartin-of1ty4 ай бұрын
@@dangosypethau thank you 😊
@1must7234 ай бұрын
Since Covid 2020 people are unbelievably Micro analytical guy in my street started in 2020 clipping small pieces of weed coming through the gapes in block pathing LOL still today he walks the street with nail clippers and blue face mask on chopping the weeds so dog hair man is all over god help us all :-)
@adamryan50082 ай бұрын
Hi guys who is your finance provider? Thanks
@cardealerpro2 ай бұрын
We use connected car finance
@adamryan50082 ай бұрын
@@cardealerpro are they part of DSG finance?
@adamryan50082 ай бұрын
Are they part of DSG finance guys ?
@simonparkinson24324 ай бұрын
Has James been smoking in Skoda 😂😂😂😂
@cardealerpro4 ай бұрын
😂😂
@cardealerpro4 ай бұрын
I could only imagine James smoking a pipe!
@seangrant8084 ай бұрын
👍🏻👌🏻
@simonwatkinson7774 ай бұрын
How much is 40 Autotrader slots ? Last time I enquired it was fortunes. 😮
@cardealerpro4 ай бұрын
Yep a fortune 5k including vat!
@simonwatkinson7774 ай бұрын
@@cardealerpro Holy shit balls Batman. Although it obviously works well for you guys, I run with about 20 -25 vehicles and can’t seem to justify the cost atm, we’re predominantly a Mot/ repair garage, 5 techs, 6 ramps, picked a few up down your way a while back, next time I’m down I’ll call in for one of your fancy coffees if that’s ok. Really enjoy your channel but can’t get my head round how you run it with only 3 of you 👍👍😊
@kawasakiman89654 ай бұрын
Oh dear way too much winging about your customers gentlemen 🙄🙄🙈😒🥴
@TheUkjedi4 ай бұрын
100k is a cars life .luck after that
@SmallCarsDirect4 ай бұрын
Tired and wired 😅
@cardealerpro4 ай бұрын
Love Wayne’s sayings 😂
@WayneMartin-of1ty4 ай бұрын
@cardealerp😂ro
@WayneMartin-of1ty4 ай бұрын
😂😂
@scotty63464 ай бұрын
You are buying cars not knowing if they are auto or manual and totally confused about your car stock? It fills me full of confidence to purchase a car from you! 😂
@DanielWoolley4 ай бұрын
Car dealer Pro please don't reply to idiots like this
@DanielWoolley4 ай бұрын
@thefiestaguy8831 and... if they sell a car without a parcel shelf who cares..... if the person who buys it doesn't notice then they obviously was bothered about it as long as they like the car on the day who cares what it has or doesn't have, Jesus people like you are snowflakes... I bet your the type of guy to moan if you buy a car and there's no screenwash
@nicecarsdarlington4 ай бұрын
It's a KZbin entertainment video, as long as in the showroom they know when a customer is present that's enough. But I think these videos they want to show the raw footage of running a car dealership and being honest about their mistakes
@scotty63464 ай бұрын
@@DanielWoolley Don't start name calling, What i said was perfectly justified to highlight to CDP and they might act on it to improve how their business comes across on their KZbin content? And i am entitled to my opinion whether you like it or not and i was not rude in my comment name calling like you. Cheers.
@cardealerpro4 ай бұрын
@@nicecarsdarlington exactly! We’re just being honest and trying to give people a real insight into the motor trade and not billy bullshitting everyone that we are the best thing since sliced bread! It takes years to learn how to prep a car and like most traders including myself make the mistake in the beginning of over prepping cars and losing money!