Is Discord Support Getting Better?

[@NoTextToSpeech]

The 6month decay period is one of those things that is really up in the air. Not sure if discord plans on doing it so don’t get your hopes up. Fortnite burger

[@callmed3m0n64]

Fortnite burger

[@AquaQuokka]

Fortnite burger

[@WeLoveTheSlavs4]

Fortnite burger

[@realsaibanetto]

fornite balls all up in yo face

[@furdiburd]

Fortnite burger

[@TheMAZZTer]

Speculation: White flag means active punishments, gray flag means expired punishments.

[@william.harrison]

That's what I was thinking as well

[@anemoia6]

the fact i got banned for saying "i was 6" and people dont get banned for being a pedophile is literally insane.

[@antikommunistischaktion]

If they could just not auto-ban everyone who's in a banned (oftentimes false flagged) server that would be a massive step forward.

[@AlienTheInvader]

fr i got banned month ago bc of this

[@klaus6091]

I lost my 2016 account years ago because of that, all it takes is 2 degenerates posting vile content while the admins are not looking, it honestly made me fear going on small communities or make my own server, I only operate on alt accounts rn which is extremely toxic and annoying e: 6 months for a warning to expire is just ridiculous, this trash platform needs some competition ASAP or else they are just gonna keep doing this nonsense

[@sihamhamda47]

​@@klaus6091I can't imagine the power of trollers on Discord are much more powerful than I thought. Just 1 or 2 of them posting anything that violate the rules and everyone's account gets terminated

[@_Sonato]

Yep, was in a server. Didn't even post anything in it, got banned for just being in the server. Guess it was flagged or someone was doing something on it, idk. Had an account since Discord's creation, lost, because of that.

[@_Sonato]

​@@klaus6091 Yep yep. Me too. I don't join any servers except the ones I know are heavily moderated, or official. Now I leave servers whenever I'm not interested in them anymore, and don't join random servers. I had like a crazy amount of servers I was apart of before my account got wiped, because I typically joined random small communities and would just forget about them. Now I only have a few servers I'm in.

[@nilaier1430]

I want MFA to be actually MFA and not just TFA. So it would ask for password, then it would ask for a code from my phone, after that they would have to input a two-factor code and in the end, after all of that, hackers would give up, because security key is in my pants.

[@antipathyw]

This is hilarious, but I agree with you

[@GoosePlays20]

I would just grab the security key from your pants because I now know it’s location… didn’t say weather you was wearing the pants or weather the pants were in a draw LOL

[@Ketsui.]

@@GoosePlays20 *whether

[@soupcangaming662]

@@Ketsui. water*

[@Ketsui.]

@@soupcangaming662 *dihydrogen monoxide

[@AquaQuokka]

I don't want to know what Discord's reputation is going to look like.

[@tkr5760]

Im probably gonna get F--

[@quantumroblox]

With all of the p*rn and 17+ discord messages

[@DameOfDiamonds]

Mine is definitely gonna have racial slurs

[@Chino600]

​@@DameOfDiamonds loser

[@Leetheslayer]

-70,000,000 social credit

[@hedgeearthridge6807]

I feel like the discord devs were NOT expecting this much success, to where they're becoming a social media giant and having to deal with the massive problems that come with it. It's filling the gap that Telegram already fills in Eastern Europe, rather than the initial "chat for gamers" thing.

[@cynicalia]

They left gamers behind

[@Louhands]

Hopefully the discord support recently has just been horrendous to set up for improvements, but it might just be too create the illusion of it improving when they do the bare minimum 😅

[@grapeyv]

I wonder how many fired employees or employees on medical leave for mental health issues it took to get to this idea

[@stigmaoftherose]

Discord taking hints for the Chinese social credit system, nice.

[@moseni]

well, 10% of discord assets is owned by tencent.

[@erkinalp]

@@moseni chinese social credits are implemented by a private enterprise, not by prc itself

[@antikommunistischaktion]

@@erkinalp Yes and no, while it is "private" enterprise, every company in China answers directly to the CCP. If the CCP asks for something, that company provides it. In fact, companies of a certain size are legally required to have a Party member on the board.

[@cewla3348]

or the monetary credit system

[@Skittex]

Welp this rep system may not go as good as we may think if it comes in, cuz a lot of people love to report for smth that isn't even bad on the first place, but who knows we will see

[@SocksFN]

Yeah valorant has an issue w this

[@bukket3143]

I just lost my account because of a mass report

[@tylern6420]

This will only be good if several things happen: - the bar fills up instead of you being instantly radioactive - shorter decay period - warnings before warnings (if that makes sense)

[@tylern6420]

like there should be like a strike weight (lets say 0-10) and stuff does a certain amount (minor thing could be like 0.5 or something)

[@newlineschannel]

bad, bad suggestions lol what r u thinking@@tylern6420

[@amberwingthefairycat]

wait... decay. radioactive. radioactive decay lol.

[@tylern6420]

@@amberwingthefairycat only 3.6 rotegen not great not terrible

[@tylern6420]

​@@newlineschannelthe discord people would have hired me as CTO cause they hate good decisions

[@anamoyeee]

Well it would be great if discord actually checked the reports they got and not blindly ban people huh

[@mosurikutenpi]

Bruh discord reputation system is gonna be horrible

[@memesalldayjack3267]

sounds like it'd be a good idea to make so that accounts get a reputation for reporting things without a good explanation or if they're reporting soon after being created, that could help against false reporting

[@lucasmendes2210]

Yes

[@JamSessionsEX]

Why don't you talk about how unethical this is?

[@LaMangouste]

Because he drank the Kool-Aid

[@filo8197]

I love the Social Credit system!!! Glory to Discord!!

[@sihamhamda47]

It looks like the social credit system and KZbin guideline strikes system are fused into one new Discord rule system

[@infinitehexington]

​@@sihamhamda47no, it looks more like Xbox's new enforcement system

[@fallencyano9015]

they were already doing this, theyre just making it more transparent now. almost every social media has this in place behind the scenes

[@EE-cz6lt]

Someone asked me how much a dozen is and i answred 12, they edited the message to say how old are you and reported it and my acocunt is now disabled and discord support still hasnt responded update: they disabled ANOTHER ACCOUNT before even reviewing my appeal

[@kaxcommentssomethingREAL]

that is so damn mean, man

[@SocksFN]

Wtf

[@EE-cz6lt]

​@@SocksFN they disabled another account of mine before reviewing my damn appeal

[@hoteny]

Great job for real. I am amazed. This is a chance to at least save your memories for false reports.

[@sharkifangs]

I'm terrified but weirdly excited for discords future? It's taken WAYYYYY too long for discord to even show any signs of progression..

[@JamSessionsEX]

Lol! Progression? Sure. Discord's a woke shithole. They'll abuse this system just to take the money you paid for Nitro by banning your account. Like they do all the time.

[@nocsvfx]

still got banned after an hour for saying "9",but some kid that litterally says hes 12 doesnt get banned

[@sharkifangs]

i couldnt imagine how frustrating that might've felt @@nocsvfx

[@infinitehexington]

​@@nocsvfxwack his butt hole with sticks

[@BlueMoonFoxi]

@@nocsvfx That’s some Roblox moderation right there

[@jon-lt2vf]

they changed the naming system and now they need to add a option to report for impersonation xD

[@erikkonstas]

I feel like that was easier before...

[@badwithusernames3238]

Okay, I think I have a few ideas on what those other punishments could be. Channel/message spam will probably hide your messages in specific places. I would assume channel spam is only for a specific channel, but then I don’t know what message spam would mean so I’m just going to assume channel spam hides your messages in a specific server and message spam in a specific channel. Disable suspicious activity will probably prevent you from using certain features (like posting images) or from using certain words in your messages. Limited access will probably just limit your access to discord in some way. I don’t really know how it would though. Channel schedule delete, if channel means server like i assumed in the first thing, will probably delete a server you own if you don’t take action in time, and probably also prevent you from making a new server. Message content removal will probably just entirely delete certain messages you send. User content removal is probably going to remove any form of media from your message and reset your profile. Finally, user message removal will probably just delete all your past messages.

[@jack-the-threader]

Limited access might mean you can no longer join new servers or change your About Me/name/profile image, or make it so that you can no longer log in on new devices.

[@thomoski]

Just to point out about your assumptions of channel meaning servers, discord refers to "servers" internally as guilds, as seen in some of the other punishment names, so its more likely to specifically be just channels within guilds

[@badwithusernames3238]

@@thomoski well then I don’t know what the message stuff would be

[@forward.66]

Ain't reading allat + none cares + nerd

[@SocksFN]

@@jack-the-threaderso basically almost a ban

[@Leck400]

Did Discord just implement a social credit system?

[@ilmunti_]

let's all have a moment of silence for ntts for being on discord

[@skagroogle5747]

Wow another discord feature we didn't ask for !

[@Milenakos]

what feature you DID ask for at this point lmao 💀

[@generalriot1804]

totally won't be abused

[@thisisa]

The first thing I thought of when I saw that reputation chart was chinese social credits system

[@TrinsicOfSosaria]

Social credit score systems will only push people towards the competition. Bad move for Discord, financially speaking.

[@TheMiningLeon]

Me when social credit system 🔥🔥🔥🔥🔥

[@blitz_zzzz]

Adding a social credit score to discord woohoo! (1984?) When is discord one account policy? Glory to the DDP!

[@virtualcall_0]

discord making a bad update for the 1592143th time

[@TobyAnimations919]

Discord Social credit looks amazing

[@Riley-cn5il]

Can we all have a moment of silence for the poor ThatFrogGuy...

[@Skailed]

this whole MFA stuff is still completely useless because your login token to the account still bypasses all of it. if they would make it so your token can only be used on one device, then accounts will finally be secure, even without 2fa or MFA.

[@erikkonstas]

Not so easy there, what you're talking about is called "hardware fingerprinting", something *a lot* of people are against... irrationally of course, but they are.

[@Skailed]

@@erikkonstas well then how are we gonna solve it? the fact that a string of like 16 characters grants someone full access to your account is ridicoulus. they could at least make it so that if you login a new device with your token you need to confirm your 2fa again, that way its actually useful.

[@erikkonstas]

@@Skailed I think it's not yet been solved in the general case, there are many other places where the token (sometimes known as the "session ID") grants access in the same way. As a matter of fact, this token is needed for practically every single button you press while signed in; also, token loggers can easily evolve to also be "hardware snatchers"...

[@MasicoreLord]

from the looks of it, it'd pop up during cirtical actions WHILE already authenticated to be extra sure it's likely you, so hijacking an open session isn't enough.

[@No-Me3]

Tencent: "Discord, you will add a social credit system to your platform."

[@antnate578]

boy do i love chinese conglomerate companies with almighty control of everything

[@Snacky._.]

I just clicked the vid to comment that discord support will never be better

[@Haelda]

that's impressive!

[@jacetaneneko_vt]

I doubt they'll show anyone's actions taken for who you've reported. Mainly because back when the email system let you do it, they specified in the email that they can't share actions taken for privacy reasons. "Please note that for privacy reasons, we're not able to share the specifics of the action taken, if any."

[@magset]

the Western alternative to Social Credit

[@SizzyMon455]

For the discord account reputation, they should add an option called: "That ONE friend group" where you can only apply it to one of your group chats and then no one can report you or anyone else in it.

[@DccToon]

nice idea! discord would like that!

[@Norimatics]

sounds great in theory but i can see people using that to share illegal materials without getting reported as easily.

[@Patrick-fw2ll]

This is stupid as hell wtf you on

[@postbreak_]

@@NorimaticsCriminals don’t use Discord, at least the ones with an average IQ.

[@ed_cmntonly]

this is unironically good but at the same time thats going to be a easy getaway for people to share illegal shit like club penguin (the abbreviation)

[@ytiger]

And yet they still didn't fix the bug that forcing the users to verified their phone numbers or gmail that has been almost a years

[@cerberusslavomiraarus1308]

Me: oh that's a good update... Discord: "Very limites" Me: HOLY HELL!

[@Kipetio]

Currently been waiting 2 weeks for discord to read my support ticket, they disabled me for being underage and now they are threatening to delete my account because I have a Polish passport. I live in the United Kingdom and I am 15 but they don't understand. They think I am in Poland.

[@Kipetio]

@@klocek2131 Yeah they disabled my account a few months ago and it wasn't a problem so I am not sure what is going on now.

[@Kipetio]

@HOUOUIN_KYOUMA_001 yeah i never thought it would be a problem since i had the account for so long, guess i will learn my lesson now

[@blockmath_2048]

"discord is great" --- +1 reputation "discord sucks" --- -1 reputation hmmmmmmmmmmmmmmm

[@Nightcaat]

Discord really pulled out the Latin on us

[@EnBunk]

A naked man fears no pickpocket.

[@mhoff770]

2FA and MFA is not something prevent malware taking away your tokens...

[@ArabBoySK]

Bro Discord support is gotta be the worst support team ever. My server discovery was taken away for NSFW when we have 0 nsfw but a whole NSFW is just there and they decide to take us down right after two days we get it.. 🤦🏽‍♂️

[@Crashy.]

Discord try not to mess your platform challenge (fail)

[@mrmtheking]

Frrrr

[@arqez.]

good to see that discord is at least making an effort to improve their trust & safety/support department, although it is still a long way to be considered "decent"

[@notkrisssssss]

I posted an appeal for my account which got banned for being underaged and right as i lost hope they emailed me and told me that it has been unbanned!!

[@btarg1]

Theres still no point in MFA when malware can steal your token from your system, i want them to store the token more securely

[@PopularTopplingJelly]

i am convinced "Join servers for you" haunts NTTS at night at this point

[@Kawaiiestt]

It would be better if discord instead of automatically disabling your account when you broke a rule even if it was pretty bad (not something illegal, just slurs) would only give you warnings.

[@agoogleuser2507]

Nice. A Social Credit system in Discord. Just when I thought discord could not be any more evil than other social media companies. This new "in development" feature is going to be a slippery slope when it comes to free speech on Discord.

[@agoogleuser2507]

@reeben2273 I agree. People don't complain enough as they used to. All companies need to do is just wait it out, like a kid throwing a tantrum. None of the things we demand these companies ever do. It's only until what they do threatens their business when they will hear us out. Instead of complaining, we should actively be leaving these companies in the dust for better alternatives, until the companies decide to hear us out.

[@beta9536]

“It has been two painful months” Damn, what a way to start.

[@FO0TMinecraftPVP]

5:05 nono please keep mentioning that stupid permission, discord really needs to get rid of that.

[@azure_06]

i hope security key doesnt just mean physical security keys, i hope u can use windows hello options too

[@deadfry42]

that would pretty much mean you lock your account to your windows device and you won’t be able to log in on other devices

[@sbeveuwu]

@@deadfry42Not sure how it works on Windows but on macs it will sync to icloud so you can use it on your iphone/ipad and on bluetooth enabled other devices via chrome ( including windows )

[@Milenakos]

i think being able to use ios face id also implies you will be able to do the same on windows

[@azure_06]

@@deadfry42 but I don't think they would only let u use one authentication method

[@deadfry42]

@@azure_06 so basically you’re saying that having windows hello as an option of authentication is useless because security keys are designed to 100% know that it’s you, that would be kinda broken if you use different authentication options

[@patahgaming]

I can see future some ped0 somehow have good grade 💀

[@Whising]

I don't even want to get started, discord isn't gonna get better in any way.

[@Milenakos]

why? i cant think of a single reason you would make that conclusion

[@LaMangouste]

@@Milenakos Because all the features they added recently are garbage, and they didn't suddenly change their staff so no reason for it to get better.

[@Milenakos]

@@LaMangouste im not really seeing how a few "mediocre" features mean they wont do anything good ever again until the end of time but whatever

[@Whising]

@@Milenakos I got doxed on discord, its easy to say I don't like it anymore, discord isnt doing anything to make its platform better its only gonna get worse if they keep this up

[@Milenakos]

@@Whising im pretty sure the stuff shown in video can be considered "making the platform better"

[@hoteny]

What happened to token system change where tokens would only work for the same device/ip?

[@erikkonstas]

I hope they don't restrict tokens to one IP... imagine having to log in again just because you found Wi-Fi...

[@hoteny]

@@erikkonstas idk what clever ways there are for such situations, maybe approximated location based restriction.

[@erikkonstas]

@@hoteny There are some heuristics, for example hardware info or user agent, but, all in all, all of that can just be stolen like the token so they're of literally zero help. The video says that some actions are planned to require authentication even from within a session, but the key word is "some"; otherwise, for each message you sent you would have to authenticate again and again...

[@hoteny]

@@erikkonstas i feel like the only thing that you can’t really steal is the approx. location provided by ip, unless you literally run some kind of thing to control their computer or use it like a vpn. But that computer wouldnt always be on. So the approximate location from ip seems like a good way to me.

[@solaire07]

My main account got hacked into 4 days ago, i wrote a support ticket and no ones gotten back to me, absolutely awful support.

[@lettucedogg]

MFA will still have 0 affect against malware, because it just steals your token, and then the person who sent the malware can then import your cookie into their discord and gain full access to your account because discord just thinks its you restarting discord. adding more auth wont do jack.

[@raineblackstar3522]

Reputation? Mine is horrible. Got banned in like 15 roleplay hubs because i happened to disagree, and 100+ banned normal rp servers for the smallest shit.

[@CookedDone]

I feel like Discord is copying the new strike system that Xbox implemented. Anybody agree?

[@HyperionZero]

Ah yes of course, they just had to do this as they got more popular. Telegram time I guess.

[@YukiPyro]

No, Discord forced me to delete my account because they wouldnt remove authentication off it when I lost the app.

[@Saul_Goodman6]

I love how this was posted today and this morning I got my account disabled for "underage" since I made a joke that I was 11... And yes it was an obvious joke

[@nettylmao13]

3 minutes left, can i get a cutey wutey pin?

[@PParsa]

4:09 discord already does that to me for some reason A company in my country was doing a sale so i bought 20 sim cards for 3$ lmao

[@1EAS1World]

0:59 There are anti-furries in a server that I'm in that are talking about bombing another convention. They're dead.

[@itsnotmoha5702]

well im actually surprised by the improvements. my account recently got hacked by my dumbness. and i submitted my request and i got my account bzck in 24 hours ! like there is a big improvement here. everyone was telling me say good bye and i just received my account the next morning. good job discord !

[@SonyIchinose]

me and the boys moving to microsoft teams

[@MrJJSpazz]

"Is discord support getting better?" I got banned for saying "123 sesame street" 2 days ago. No it isn't.

[@dempstrr]

discord's current report feature is so bad, my discord account got randomly banned for "sharing personal or private information of another user" and my appeal was denied

[@FoverosInsanity]

Discord has become digital china.

[@CrystalCatGacha]

So discord is guilt tripping is and doing the whole "5,4,3,2,1" count down.

[@RiZiPlaysTV.Fanousek]

reputarion sisteme🎉🎉😂😢😂😮🎉

[@yumri4]

5 years ago security keys were impossible to copy with the correct software you can copy the key on the yubi-key into a file and if you are a person who wants to steal the password send it to a remote location like a proton mail server to be encysted in their freely provided encrypted but small unless you pay cloud storage. Now the action that has to be taken for all of the software i know about to work is the user has to use the security key after the malware is installed. Most who are install security enough to get a security key will notice a unknown program running at start up on.

[@virtualcall_0]

It gets worse every single day..

[@JessyIsMute]

cant wait for people to make bots account and your reputation going down by bots.

[@SteadyStatus21]

NTTS, Android phones also act as a Security key now! They will connect via. Bluetooth to the device to authenticate after you verify your lock screen security or biometrics. Hopefully that helps!

[@BunkeredGaming]

i loved the part when he said its lorem ipsuming time and lorem ipsum'd all over

[@IV.olution]

This is basically a social credit system, but for discord?

[@Mixoww]

1:55 he is from poland!!! Polska Gurom

[@HandsomeManNamedTony]

So now little Timmy will get his group to spam report then you get -rep. Damn.

[@saikerzlol]

being in servers that get discord nuked also delete your account.

[@ToneyVi]

Bro this sounds like the social credit system china has💀

[@Rex-2213-b]

didn't know they added brilliant moves to discord

[@spykillergames8402]

see one issue here....even if you used a ubikey and a password for discord if you got token grabbed your hosed....token bypasses the MFA checks....if they made it so u needed token+MFA (if MFA is on for your acc) then your very secure....

[@Milenakos]

thats exactly how it works

[@Itz_nariman]

how i can report discord server for selling nitro and old account ?

[@zeniru69]

Still waiting for them to add a recovery method other than 2FA and backup 😔

[@emily1]

2FA is only effective when it works in the model of "don't trust the client/user"

[@BabzaiWWP]

cant wait to get banned from discord cause i posted music people dont like

[@zNotDiamond]

It's the China's social credit system basically...

[@soupcangaming662]

the report bots are coming, you need to run :troll: /s

[@jpc_Team]

Lol the "mwa" at end of video we love you too and your videos !

[@aprazoh]

imagine reporting someone that’s so sad

[@Kaizentry]

You see the issue is, I'm not trusting anyone to use this right.

[@TGW_Dazai]

Day 14 of asking do vencord vs better discord

[@japans1]

Lorem ipsum Lorem ipsum Lorem ipsum Lorem ipsum. Lorem ipsum? Lorem ipsum: (Lorem ipsum).

[@hampter779]

Ngl, this is looking like China’s social credit srsly