Ohio Turnpike's new tolling system met with confusion, anger

[@Zacht1980]

If they can take a picture of your plate to charge you a fine, they can take a picture of your plate to just charge you the correct toll.

[@fixpacifica]

Which is what they do in a lot of states. I've been charged that way in California, Texas and Oklahoma.

[@RainbowManification]

But then they wouldn’t be able to charge you $20 instead of $2. No incentive to make changes.

[@MillerTimeWORLD]

That’s what we have here in Florida. If you have a transponder, you get a discount. Otherwise you get a bill for the entire toll at the end of the month. I have Sunpass. Most people here do. Our systems will also accept EZ pass for people from out of state and a couple others as well.

[@RayAllen1776]

Most states with tolls do. I love NC. No tolls

[@multipolarworld.]

They're too greedy for money. I'd like to know what taxpayers get in return exactly?

[@fredholley6248]

@2:30 So you removed the workers at the location, only to hire workers to do customer service because the previous workers are gone? Brilliant!

[@all4espi]

The number of workers to handle calls is surely lower than the number needed to sit in toll booths, and if other states can be used as a guideline, the number of call related employees customer service related personnel will drop off fairly quickly as people become familiar with the system.

[@A3Kr0n]

Non-union wages and benefits

[@CJinsoo]

@@A3Kr0ndon’t worry, they have a plan in place to line the shoulders of the toll road with union workers, with union wages and benefits, who sit and count cars all day. they are also creating a new union road construction detail that will dig the with spoons-all at union wages and benefits. the goal is to have more union havks lining the roads and digging with spoons than there are drivers with cars.

[@mrath]

It is my understanding that they did not remove toll collectors, or at least a system so that people can pay their toll in person. Kudos to Ohio for doing it right, unlike Pennsylvania.

[@multipolarworld.]

@@fredholley6248 trust me one day you will see tolls in every single corner all over the country!

[@rcoony]

I'm confused as to why people are confused? If you don't have an E-ZPass, then don't use the lane that's marked "E-ZPass Only." This doesn't sound new, I'm pretty sure E-ZPass has been working like that for decades already.

[@russellstewart5414]

Correct, unless the pass is installed incorrectly and the reader fails to read it properly, window tint messed it up and might be most of the issues

[@4freebird69]

I think it's more about the way the toll is set up like an exit and drivers aren't expecting to take an exit yet and miss it. I did once coming back from Chicago.

[@dwayne7356]

For the longest time, only toll roads were along the East Coast. I drove Ohio Turnpike before it when live in April. It was confusing and I have ezpass.

[@grayrabbit2211]

Um... Many states have had automated toll-by-plate systems for years if not a decade now. Why are you using such archaic technology up there?

[@Eyeontheogive]

@@grayrabbit2211 Exactly Canada has had 407 ETR since the 90’s You would think they would use the same company and system that they use. I’m not 100% but I believe NC, Texas and UK use same system as Canada

[@jerrebrasfield4231]

Because dealing with people is a good thing. Having people employed is a good thing. I refuse ezpass and refuse all systems that avoid human interaction.

[@1Legofilms]

@@jerrebrasfield4231electronic or open tolling is safer and reduces accidents. Furthermore electronic tolling reduces operating costs meaning more of the revenue can go to maintenance, operation and overhaul.

[@djburris1961]

What about visitors to the state? You NEED a booth with humans for them.

[@MillerTimeWORLD]

@@jerrebrasfield4231 Neanderthal thinking on your part

[@bbkyjohnson]

What a scam. They are basically charging you what? 4-5 times more for the toll by plate to force you to go online with the ezpass. I quit using the turnpike 6-7 years ago because of the ridiculous prices.

[@dyates6380]

You're right. They incentivize the Easy Pass but I choose to NOT get one, so now it's three times as much to use the same road without their pass. I avoid it too.

[@devilman3136]

You’re telling me a radio transponder can’t reach through tint? And yeah it’s a total cash grab

[@4freebird69]

Save money by having fewer toll workers. Then, spend more money for more customer service and overtime to handle system failures. The turnpike was respectable and efficient. Now, it seems to be confusing and corrupt.

[@WarNPeace-p6h]

Why Have Toll Roads?? Taxpayers Pay To Build It Taxpayers Pay To Maintain It Taxpayers Have To Pay To Use What They Already Paid And Pay For Seems Like Over Taxation

[@constanttraveler]

Exactly! For most of the length of the Ohio Turnpike there are two coast to coast, interstates running together. 90 is the longest in America and 80 is the second longest. Those are federal highways! A few years ago the West Virginia Toll Road, I-77/I-79, was scheduled to have the bonds paid off and the booths removed. The commission voted to keep the booths and double the tolls!

[@petebusch9069]

Everything is a scam these days, its the times were living in.

[@DeWittPotts]

Why did they go to this 1990's solution in the first place? It was outdated before it ever went live. In other states they have removed the plazas altogether in favor of a overhead photo array. The vehicles pass under a sensor array that is installed at certain points on the highway. The sensors will ready either the EZ Pass tag or take a photo of the license plate. If you have no tag you simply get a bill in the mail. There are no workers in toll booths anymore. This system has been used for the past decade elsewhere.

[@bigc8300]

If I have no tag how do they know were I live?

[@DeWittPotts]

@@bigc8300 I wouldn't worry about it too much. If you have no license plate then you will likely get stopped by a state police cruiser sooner or later. No worries....

[@bigc8300]

@@DeWittPotts I am a state trooper. I know them. Jeremy.

[@Distress.]

I was gonna say the same? Did they really just build toll booths in 2024?

[@clementthurn1992]

@@DeWittPotts Touche' ! Love this response.

[@normanott644]

Looks like a money grab, counting on that 19 dolllar bonus.

[@raykolasa3839]

I had a EZpass on my vehicle. It is supposed to work in all states. I drove in NY and EZpass did not register my vehicle. It read my license plate and NY sent me a Bill with a fine attached.I waited two hours on line to dispute it . They said even thow my license is on file , it didn't matter. I still owed the money. I found out later my battery died in my EZpass and they sent me a new one. But I still had to pay the fine. How is that for a money grab..

[@MillerTimeWORLD]

I have the Sunpass mini transponder sticker, and all of my vehicles, including the one I use for work. It’s just a sticker. There’s no batteries. It’s much better than the old ones like the one you have. I would definitely contact whatever state you live in and see if they offer something similar.

[@goaway3717]

I made it my policy decades ago to never set foot or tire in NY due to it's governmental incompetence and outright corruption in screwing over anyone and everyone they can.

[@fredmauck6934]

They should have taken better notes from how their neighbors in Pennsylvania get it done.

[@MillerTimeWORLD]

They should have taken a trip to Florida and checked out our system.

[@89playstation65]

New York does the same...everyone is pay by plate.

[@shermancoleman5941]

Facts from Philadelphia 😊

[@ANDthe3]

$8 to cross the line. No thanks

[@CarlGerhardt1]

No, the Pennsylvania Turnpike is the most rip-off road in America.

[@fredholley6248]

I've solved ALL of this. I do not drive on toll roads. I map out the route, and make sure there are none on the way. Maybe adds 20-30 minutes to a 3 to 5 hour drive. I've paid my 'road tax' thru the gas tax thank you.

[@socool775]

Yeah, that’s not how it works… not even a little bit.

[@JebusHypocristosX]

@@socool775 It is how it works despite your hyperbole

[@1Legofilms]

I hate to break it to ya but tolling in some form or another is probably the way of the future as maintenance, operation and overhaul Costs continue to increase and the gas tax, which federally, was last increased in 1993 and is not tied to inflation meaning every year it doesn’t go as far. This is the big reason why EV’s actually pay more in road tax than their ICE counterparts when you look at what the ICE vehicles bring in with the gas tax. Imo with the transition to EV’s and alternative fuels, I could see a future with mandatory mileage checks to renew your registration and your charged per mile driven.

[@muffs55mercury61]

The entire route can be driven without using the turnpike. I lived in Ohio for 10 years and don't like interstates anyways. The only exception is a few areas are off limits to large trucks but even that can be circumvented by driving a different road that is legal to such.

[@fredholley6248]

@@socool775 Try again. I've driven cross country 4 times in last 14 months (guess what else I don't pry myself into anymore) and I paid two tolls totaling 8.50 on the WV turnpike.

[@johnl2727]

I live in Canton. When I go to Chicago I take US 30. When I go to Toledo or Detroit I take US 30 to I-75. I hate tolls.

[@dmfd305]

If this is so confusing to Ohio citizens, can you imagine what this is like out of state visitors?

[@Chris-tb1er]

Funny today is 8 / 9 / 2024 and it’s the first I’ve heard about this !

[@kellidinit3725]

It is very confusing. I’m an ez pass customer, and absolutely no information was given before the toll are heading towards Michigan. It was confusing AF, and I wasn’t sure what I supposed to do.

[@jrendt2157]

Same here. Not everyone listens to the local TV news. Maybe 1st time offender''s should get a break and a letter explaining the system.

[@StvBnsn]

This isn’t even at an exit, look at a map this is just a toll plaza in the middle of the road, this is also where those three accidents took place in a row. They just stuck a toll plaza in the middle of the road and are shocked people aren’t accommodating them just taking more money out of your pocket.

[@Eyeontheogive]

Investigate how many salaried employees they have added in the last few years. Research how many of those employees came or retired from ODOT. Dewine getting all his buddies double dipping jobs😮.

[@_Jeandel_]

It's time to get him out of here

[@edwardgaines6561]

What I wanna know is THIS: Why sid they close down the 218 Exit that takes you to CR 18/Austintown? That exit was ALWAYS busy!

[@galaxieman1964]

Wow. It sounds like a Government. Go figure.

[@timanglin89]

They got me! This is BS. They know exactly what they are doing!

[@SwagJaws]

So you can't read signs?

[@Gonecheenin]

This BS is one of the many reasons why I set my GPS to "Avoid Tolls" 96% of the time! The turnpike can go fK itself IMHO.

[@TheCoasterSerpent]

If the federal government wants to do something about the high cost of transporting goods across the country, they can outlaw tolls and tell the states that they can seek other forms of revenue. Perhaps higher taxes for billionaires, taxes on corporate and private jets and fuel for them, ect. These roads were paid for years ago, and the excuse that the tolls pay for their construction is not a valid point and hasn't been for years.

[@EmperorNefarious1]

You do understand roads need to be completely redone every 10-20 years at almost the same cost as building them right? Pay once and the never again doesn't exist with infastructure. If you want cheaper tolls and longer road life spans, you have to move the majority of freight onto the rail network. And good luck doing that.

[@ncd9656]

I went through these toll booths recently, and the one i went through was broken and wouldn't take cash. What happens if power is lost?

[@rogerfleming6354]

I live in Michigan and did not get a letter or communication informing me of toll procedure changes in Ohio. I had a big WTF moment when I first encountered the changes. No Easy Pass. Indiana actually charges more for using an Easy pass than using cash, plus $1.50 a month fee and adding another way to lose my information in a hack. Guess no more leisure travel or spending in Ohio.

[@kellir.747]

The fewer Michigan drivers in Ohio, the better. Fix your own roads before complaining.

[@miketech79]

Lol, blame the consumers. Many other states have the exact same thing in place and they don’t have a problem. NH and MA have Ezpass only lanes marked just like this one. Nothing new, if you don’t have an Ezpass why would you go in an Ezpass lane?

[@ford351w83]

So if the state is pulling in that much money from tolls do they really need to collect on federal DOT funding then

[@Iamnota-number]

I can get where I need to go without using the turnpike.

[@goaway3717]

I generally drive to Ohio a couple times a year now after having grown up there (near Toledo) and moved away years ago. I noticed a few years ago they started taking people out of the booths and didn't make provision for drivers with cash to pay, even with exact change so I've just avoided the turnpike ever since. Even Illinois (as corrupt an example of governmental incompetence outside of NY and DC as ever there was) has an easy to navigate pay online by plate number system in place even though their signage about it sucks.

[@asphaltcowboy1976ify]

You do realize ezpass is a company that’s charging you money to buy there equipment to charge you to drive ona road that you already pay for well the government gets your tax money for that road and then sells that road’s royalties rights to this company getting paid twice

[@MillerTimeWORLD]

Ohio should’ve contacted Florida. Our state does it correctly. If you have Sunpass or E Pass, the toll gantry will automatically scan your transponder and charge you the reduced rate. If you don’t, they will take a photo of your tag and send you a plate invoice for the toll. This is handy for people who come here from other states maybe they don’t have a Sunpass transponder. They can just get one bill at the end of the month. Of course everyone has the option to purchase a Sunpass and pay the reduced tolls. At one point we did have a similar system to what Ohio seems to have just implemented, but it’s gone bye-bye in recent years. Just about every toll road in the state has converted to these new gantries. Why did Ohio do it this way in 2024?

[@socool775]

I don’t get why this is so hard. Signs are up at the plazas, as you approach the plazas, and well ahead of the plazas, guiding drivers on where they need to go. Illinois had been using this exact same “hybrid” system (tag holders in the “express” lanes, cash/credit users in the right lanes) since the early 2000s (prior to COVID). I have had an active E-ZPass account issued through the Ohio Turnpike since December 2013, and the only time I have ever had an issue with a toll payment was on the Pennsylvania Turnpike in 2021 (this was likely due to a delay in a replenishment payment posting to my account). Every other time my tag had been missed, the toll was paid because I update the license plate and vehicle information in my E-ZPass account. Meaning, if my tag is missed, the system records the license plate, finds a match in E-ZPass, and the toll is charged to my account as if the tag had been properly detected. Not rocket science.

[@phobos258]

You expect people to pay attention while driving?? Crazy!

[@JebusHypocristosX]

Idiotic hyperbole to justify corporate corruption and greed. Privatization is just a license for corporations to rob people.

[@TheSjuris]

Illinois has closed all the manned toll booths

[@UncleOodoo]

If you are an EZ Pass holder, they have your license plate on file, the toll is supposed to be automatically deducted...... at least that is how it works in other EZ Pass states. Obviously Ohio has a lot of problems that it appears they were not ready to handle. The phone line should be open 24 hrs a day and 7 days a week. If not, their publicly posted signs are wrong. It says call to pay, no posted hours. In other EZ Pass states, you can pay by phone 24/7....... Ohio appears to be clueless........

[@dougmorris5625]

Total screw up and Pennsylvania Turnpike is headed in the same direction. All to save the cost of human toll collectors.

[@joeyjamison5772]

The Pennsylvania Turnpike. Literally 'Highway Robbery' !!!

[@patrickmichael9950]

Hey, it could be like RiverLink, which bills people for vehicles they don't own licensed in state where they don't live

[@johnjenkins7497]

…we had the ez pass….then we started seeing charges from other states….states we never visited…..they essentially said it’s our word against theirs….

[@theresamarvin1220]

I was texted last night that I owed, and told that I would have to pay ten times that amount if i didn’t pay. The text came from a Canada phone number. I don’t drive, don’t have a car, and haven’t been on the turnpike for many years!

[@kurt9609]

Same happened when visiting NY ..charged $70 for ~$7 toll

[@AM-jw1lo]

what about out of state drivers... did you educate them? What a crock. 1/4 million misses means you (the civil engineer) screwed up. Don't blame the drivers.

[@stevegabbert9626]

The toll system in Australia doesn't have toll booths or pay stations. So far as I know, it's all automatic by using cameras. Evidently, you setup an account, deposit money into it, and you're all set to go. No stopping and going, just roll right through. For rental cars, which is what I was using, it's added to you rental bill credit card. I'm sure they have people who try to take advantage of the system, but I don't know how they handle it. Only used it once when I was headed to the airport. I normally avoid tolls.

[@UnclePaulsTravelVlog]

It's 12 dollars to get one, and you get 9 dollars back after you set up your account. Tie it to a credit card, and it auto replenishes so as long as you have money in your bank account to cover the auto replenishment, you'll never have a problem! I have ez pass on all of my vehicles. It's so much more convenient than stopping, and you SAVE MONEY on the toll! It's a no-brainer!

[@bigc8300]

But me have no monies.

[@fredholley6248]

I save ALL my money by not using the toll roads to start with. Eventually enough folks like me will jam local roads to where the locals will be screaming and the 'DOTs' will be crying not enough revenue.

[@johnl2727]

I read there was a monthly "maintenance fee."

[@michellecenters9847]

.75 cents is the monthly maintenance fee​

[@hotrod500hp]

its not cheaper. the tolls rise frequently, easy pass seems affordable, but not much sense if you use it 10 or 14 times a year. maintenence 75c x 12 months equals 10 added dollars for their convenience. Cash price and pass price are slightly different, but tolls keep climbing. the kick in balls, is I live just miles from Turnpike, but the tolls make it a lousy choice.

[@Daytripper51]

I experienced this myself.....Returning from Canfield, at the time, no signage about getting a ticket from the SINGLE ticket booth open! I had no ticket when I reached Streetsboro and was charged $15.!!!....Now...signage is in place.....TOO LATE OHIO TURNPIKE!!!

[@jefff6167]

Ohio Turnpike did and does a very good job. Problem is too many drivers just don’t pay attention.

[@JebusHypocristosX]

Thanks for posting idiotic hyperbole.

[@uisblackcat]

EVERY OTHER STATE with toll roads has this FIGURED OUT, yet OHIO can't figure it out?? Wow.

[@Hillbilly-mgjwv]

Not here in WV. We’re still stuck in the 70’s with our turnpike.

[@mumblesbadly7708]

Some states add a penalty to the tollto people who skip paying the toll if they don’t have EZPass, and use their license plate to identify the registered address of the vehicle.

[@johnl2727]

A few years ago I went to Chicago and traveled on the Illinois toll system. I found out you can pass through the camera system without an EZ-Pass, go to their website, type in your plate number and pay the toll there. No penalty. It helps if you know the location or number of the toll plaza. I do especially hate the Illinois roads because the tolls are double without a Pass. It's easy to screw visitors.

[@mumblesbadly7708]

@@johnl2727 That DOES suck to pay double if no EZPass!

[@bikeny]

@@mumblesbadly7708 Pretty much the way it goes here in New York State as well. The EZPass toll is the cheapest and the tolls-by-mail charge is not a few pennies more. Also, for example, the MTA issues the passes for the places it gouges us on tolls (the triboro bridge and Verrazzano Bridge, and midtown tunnel, as examples) but if you use that ezpass transponder on the NJ Turnpike, the Jersey folks doesn't' give you the break, so the MTA does the same thing for the NJ transponders. It's like an EZPASS trade war. I don't know if Ohio treats an MTA ezpass as if it was a cash toll, but if I was going back and forth, I'd get multiple transponders and swap 'em out so I can treated like a local.

[@constanttraveler]

Every other state is going to absolute removal of all toll booths and tolling by plate if you don't have a transponder. Who ever figured out this scheme should receive a huge bonus for enriching the Ohio Cash Cow.

[@Chris46319]

So they add ez pass to eliminate a few jobs but need to add even more jobs in customer service?

[@MrSchimpf]

Being a regular toll road user from Illinois they have much clearer signs than the one listed at 0:50; they should have put "CASH OR CREDIT" on the pull-aside right lanes rather than just 'get ticket'. Very poor signage.

[@barrymickelson1184]

Tolls are BS we pay for these roads with taxes!

[@TGWazoo1]

Not all of them. For instance, the Kansas Turnpike is a privately owned roadway.

[@RAM4elightbars]

Except you don't on the turnpike. Tolls pay for them.

[@johnl2727]

@@RAM4elightbars Back 40-50 years ago, the Illinois toll roads were constructed using bond issues. The tolls were supposed to disappear when the bonds were paid off. That date came and went and the tolls never went away.

[@uisblackcat]

@@johnl2727 The bonds sunset but new bonds were issued to expand the roads. So the original roads are paid off, but essentially the widened roads are "new" roads atop the old. And the bonds will never go away. They'll just keep reissuing them to widen and expand the system. That's how you're gonna see the O'Hare Beltway be finished up and the Tri-State get a lane added. No tax money goes to any of that, so the money has to come from somewhere. User fees. The user pays.

[@26151611]

I say it's theft

[@pavelkosik902]

Dont use any tool road in USA

[@noneyun9943]

120 minutes? 😂😂😂😂

[@flyguy5941]

It was over 3 hours for and i still didn’t get to talk to anyone. I sent an email, got a response 6 days later. The email said to call the number😡🤬🥵

[@jasperdilincoln2341]

Im originally from Philadelphia. Currently live in the mid west. Ive traveled and lived all over. But when going back home its always the Northeast where where you have to pay the most Tolls. PA and Ohio Turnpikes are my big Toll spending. Also alot of Cities if any don't have Toll attendants anymore. Other places in small areas some don't even take debt/credit cards. Im too the place now even though more expensive just send the bill to me in the mail. Too much hassle nowadays.

[@A3Kr0n]

Vacation in Wisconsin and avoid all the tolls. Drink beer, eat cheese and sausage!

[@frank33607]

Do what many states do, either use EZ Pass or take a picture of the license plate.

[@vicpetrishak7705]

An upgraded solution to an antiquated system ! Follow the New York Thruway !

[@mtnguy]

Where’s the confusion? I live in Massachusetts and the same thing happens here if you pay your toll the traditional way or if you don’t have EZ pass in that lane, you get a bill and pay it.

[@Harold-u8c]

EZ Pass is great, we have it in Florida and upgraded to include the north.

[@NextNate03]

No taxation without representation.

[@kellir.747]

Not sure I understand your comment. Do you expect to drive on a toll road without paying a toll?

[@davidwilliams4865]

Ohio bureaucracy at its finest!!

[@sgtzsquad]

Most states your toll gantries which photograph the vehicle's information and mail a toll bill to you. Common Ohio, you can do better than this. Signed an Ohio resident.

[@ericmcbrian1638]

That’s the driver’s fault - read the signs. Those SHOULD be self explanatory. I think many people don’t bother to read or follow what the signs tell them. How is that the state’s fault?

[@CarlGerhardt1]

Toll roads should be abolished...we already pay enough in gas taxes.

[@dannydaw59]

What happens if I dont pay the fine? I live in Michigan.

[@28reynoldsburg]

i got an email or text saying I owed a toll or a penalty and a toll, but I’ve never driven on the Ohio Turnpike, &didnt think they didnt collect tolls so I thot it was a scam and deleted it. I live in southern Ohio. I did go north once to Lake Erie but went under the toll road only. I have no need to take that east/west route

[@hbikerbob7210]

I got one too, it's a scam by hackers. Only respond if you get a letter

[@tyronejackson832]

Cut spending and eliminate the toll tax!

[@Gfysimpletons]

More money less jobs…. Ain’t life grand!

[@jakemercer8758]

Randomly pulling off the interstate to continue on the interstate when it's not my exit is dumb

[@OldAndGettingOlder]

I doubt this has anything to do with education. It's about what can i get away with? I don't think Summons should be mailed out. Leans should be placed against the titles. Can't sell or register the vehicle. Don't try to persue. Wait for them to come to you.

[@515ventures3]

turnpikes are so d u m. b!!

[@davidmclaughlin3190]

Ohio doesn't require front license plates. Do those overhead toll photo readers work with rear plates?

[@SwagJaws]

I've never seen a turnpike that takes pictures of front plates.

[@danschoenharl3856]

Big brother Billy Goat Gruff is not happy. That will be just about enough of trying to "gobble people up", just for trying to pass along to better pasture (commuting or whatever...). Toll authority: If there are that many missing it, who is missing what? If you wish to disagree with my commentary, let me connect you to customer service. You can expect a slight delay....................................

[@kassarc16]

Maybe if people were smarter, they wouldn't be confused and angry.

[@muffs55mercury61]

How I once understood it was after the turnpikes were completed in the 1950s they would only be toll roads until the road was paid for which would have been in the 1960s but every state has reneged on that. I don't like interstates anyways so I take the old roads.

[@kennethanway7979]

I got a ticket in the mail after going to Nashville and back. Apparently I missed a toll booth. My Garmin didn't notice, but my GFs phone did. I figured, why get off this road, just to get back on? Paid the ticket...no problem, but sure seems like a scammy money grab to have an arbitrary booth.

[@hbikerbob7210]

Last time i used the turnpike i was still allowed to use cash, this was in June

[@stephengreen3566]

This is all the citizens/voters of Ohio's fault. You vote for lower taxes which means you need toll roads. The toll roads make sense for locals that use them to get to work every day. The people that use the road end up paying the majority of the cost of building/maintaining the road. The problem I run into is when people from states that don't have toll roads are not used to this and they don't understand it. A week or two after they get home from a vacation, they get a bill in the mail and it makes them not want to visit Ohio again. I personally love the toll roads. They seem to be maintained better than taxpayer funded roads and you save some time for just a few bucks. I do try to avoid them when possible just because I think the roads should be "free" to travel but, I know everyone pays taxes to cover the cost of "non-toll" roads. It is just the convenience.

[@kellir.747]

I really don’t understand the confusion. If you drive on a toll road, you expect to pay a toll. The signage clearly depicts EZPass and non-EZPass lanes. I don’t know why the Ohio Turnpike Commission did not opt for toll-by-plate technology, but that’s not really relevant to this conversation. If you can read road signs, this is easy to figure out. If you can’t read road signs, you shouldn’t be driving.

[@williamwood1776]

OK...first off, I agree with other commenters...READ THE SIGNS. It's that simple. Only a $19 fine? They should be glad it's not more. Pay it and get on with your lives. It's not a scam...it's not a money grab. Anyone complaining wants to be a "victim"...and that is just so sad. Second: GET AN EZ-PASS. It's simple, cheap, and the most convenient thing known to man. There is no excuse...either READ and obey...get an EZ-PASS, or just stay off the turnpike. It's that simple.

[@kevinhoward9593]

Toll by plate. come on get with it.

[@Scrapy-ih7ob]

that's got to be more of them what would cost to pay actual employees, just experienced the same in PA no ticket, no one to collect, just plainly money scheme in my opinion, but i am going to call mon with my plate to pay my toll.

[@Bill757]

New technology. Whats the problem?

[@coldspring624]

I kicked the habit.

[@dennismcewen-un5rc]

It is a nightmare was a. Easy drive before..that is not progress. To get ticket. You have to get out of car to push button.and take ticket Jackie

[@nyccollin]

Just install tire spikes in the tolls. Simple.

[@MisterMA77H3W]

rofl... ppl in Ohio acting all confused about "EZpass"?? most of them vacation in places that have them at every plaza

[@gtasandman]

cant wait for a big class action against easy pass for these stupid fees on the most minor toll. when the system can easily do toll by mail or web.

[@bradschwamberger1217]

Congrats a system that worked and you screwed it up! I love it when you have no plaza workers in person, but they can sit at a desk and watch you on camera. If you have issues good luck. By the way just putting out a press release is NOT letting people know what is going on.

[@CCWSig]

I'm from the government and I'm here to help.

[@evilborg]

Your wait time will be 2 hours.........

[@joshadamik6131]

Not a fan. Let's just say GPS settings for Tolls updated.

[@billiebobbienorton2556]

Hey isn't JD Vance from Ohio....OF COURSE ! ! ! !

[@bluedog373]

Just avoid toll roads. Problem solved.

[@Gfysimpletons]

I know in illinois it can be avoided. A little inconvenient but worth it. My friend had an ezpass in his pickup When he registered his vehicle with the TW they didn’t put the notation of “B” which means truck plate For 9 months he took the TW for work 6 days a week through 4 tolls there 3 tolls back. He quit his job, he got a bill in the mail about a month later for $86,000! Took a year to get it figured out. They kept adding interest to the fine. If he didn’t win it would have been over $110,000 😂😂

[@mattbosley3531]

This guy they're talking to is awful as a spokesperson. Way too many stutters and uhs. He doesn't seem to know exactly what to say, and doesn't seem to really believe in what he is saying.

[@garyrife5313]

Ohio sucks

[@hotrod500hp]

be cheaper for everyone to not get all fancy and just have toll workers. I live a few miles from turnpike and hate the system of easy pass, refuse to use it for a dozen rides a year. Cash used to be good enough. I fear using it since new way opened. I know retired toll collectors. The system is bad. psa. lol. easy pass needs to be mounted properly? its a radio devise, since when did it become line of sight? my friend had two, personal, and work. A special bag for the work pass, because if it was read for personal trip he would be fired.

[@oiamthging]

No you did not

[@bf6159]

So, utilizing the auto bill cam system which is more than a decade old, and obvilusly in use, being you can bill folks when they miss? You are taking extra stepts to screw folks.

[@brandonb819]

7.50!

[@stevesauriol9024]

Lot of. Ahhs

[@jb5music]

Customer service workers are jury rigging Auto dialers to flood the switchboard. Kick back with their feet up on the desk 😆 there isn't 120 minutes of people in front of you calling in 🤪

[@Fleetguy-km9kk]

if you can read and comprehend english its not confusing. also, relying on a gps to tell you your every move and waiting for it to tell you what to do. the non english speaking cdl drivers need to go back to the sand and mother russia.