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In this video we explain how to fix a problem with the JBL VIBE100tws truly wireless earbuds.
The problem is that only one earbud is playing music at a time. But it is not possible to use them both together in stereo.
Please not that in general both earbuds still work individually - they just won't work together.
In case one earbud does not work at all, then this fix will not solve your problem.