Organizational Change Management is Dead

Traditional change management strategies for ERP and HCM implementations fail more than often than not. Ineffective change strategies too often focus on training, communications, and activities that don't enable real change. Worse yet, many organizations don't have an organizational change strategy at all or don't see the value of this critical activity.
To fix this problem, we need to take a different approach to change management. It needs to be more embedded in the way we manage an overall transformation or ERP implementation. This video describes the ways that you should be building change management into the DNA of your organization and create a change strategy that best fits your organization.
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[@robinm1059]

I love the tip of "having more people owning the change"!

[@erickimberling]

Thank you, Robin - glad you like it!

[@themortal1]

Everything we do in this space is a change of some kind. It absolutely needs to be baked into the overall project, not treated as a one-off. I am a firm believer that Ability is the key to work backwards from with clients. Once they are able to be successful with every change that is occurring, the chance of adoption and better benefit realization potential increases dramatically. Thanks for the content.

[@Antman_007]

Great PodCast, To Achieve any measure of Success. Investment in IT must be accompanied by substantial changes in business operations & processes & changes in management culture, mind-set, & behavior. Absent these changes: investment in IT can be a waste of precious investor resources.

[@erickimberling]

Agreed!

[@KumR]

Good one but the very rationale of Agile is Change.. But in another video you mentioned Agile is not a good option for ERP implementation. Which method would you recommend for ERP Implementation ?

[@thinkholisticwellness]

Hello Eric. Greetings from Canada. What training would you recommend to get into OCM? Thanks!

[@kapilshah7221]

Sir plz make one video on How delivery management works in erp project and what are latest technologies in that

[@erickimberling]

Great idea!

[@munshianisulislam4923]

I liked the terminology ' Human aspect of digital transformation'.

[@erickimberling]

It's important!

[@munshianisulislam4923]

@@erickimberling It is an integral component of the digital transformation initiative too.

[@jamesfoxca]

Can the business analyst function better contribute to setting up the OCM function for success? If the organization’s requirements are well understood, the right stakeholder group representatives have validated that the solution design meets their needs, and reasonable test coverage has been executed by the right people to verify that the solution is developed as designed, perhaps the OCM function, such as in the form described in this video, could be better positioned for success.

[@erickimberling]

Hi James, yes they can - and this is a good idea. The better a business analyst or other key roles on the project can take on the change management role, the better it will be integrated into the overall project and business.

[@amyhudson1016]

Imbed change in the business. Always works better!! These centralised OCM functions are an unnecessary overhead

[@erickimberling]

I agree with you, Amy!

[@numoquest3501]

With regret I have seen your clip. Organizational and Digital change management dead? I don't think so. Have many done it wrong? Agree 99%. Because of professionals doing it wrong, doesn't say that Changemanagement, Digital or organizational is dead. Is it to be done differently? YES! Two things of my chest and the top of my head. 1. For G.O.D. sake start with leaving 'commerce' out of it! 2. Start to leave 'politics' out of it! These two are accountable for over 70% of the fails in both worlds. There are three others, which for now I leave out. What seems to go wrong ever so often? - Digital automation change management isn't the same as Organizational change management Too many years I hear porofessionals trying to exclaim that 'hey, I got my driverslicense so I can drive anything with wheels and a throttle' The question I ask is simple;"Tell me in lame terms what digital automation is...' I can tell you, over 95% here fail. So if you have no idea what digital automation is, yet tell yourself that such is 'okay', I gve you the exploding cybercrime and increase of programs and projects from an global average failrate of 55% up to 70%, since 2015. Organizational change management is NOT digital automation change management The simple reason is that digital automation is a static matter, organizations and humans are dynamic. There you have it. There is, in my experience andvision, no traditional. Since there is an increasing lack of understanding both worlds, the problem is there. But I like to give you an insentive to contemplate about. A Risk with a huge Capital 'R'. A Risk seldom acknowedged and ever so hard denied by these professionals.. Human Resourcing and Recruitment These alone are accountable for over 95% of missing out in hiring the best professional for the job and they have a huge array of excuses to continue their failrate. Stating that 'traditional' organizational/digital change management is dead, is too easy. For if you don't know that digital automation is 100% predictable static matter, is missing out of making the best possible and thinkable success of change management. And that is the shame and problem. Not again a new commercial feature or methode. imho.

[@erickimberling]

Thank you for the feedback, James! We may be saying similar things, as I agree for the need for change management. I agree with your point that the term “dead” may be an overstatement, but it sounds like we also agree that change management has often been wrong in the past.

[@Threading_Along]

@@erickimberling Respected Sir, ignore him, there is always a "know it all". 😏