Inside FLO EV Charging! New DC Fast Charger, Engineering Tour, Network Ops, Business Models & More

[@BIMRFRK]

I've travelled from Windsor to past Quebec City, using Flo exclusively and their partnered networks, 100% reliable, not a single issue in my 1500km journey there and back! So glad to get watch a featured video on Flo!

[@ronald4life1]

That Motorized cable management is next level! Would be a little worried about it's reliability but Flo as mentioned is well known for their reliability

[@CleanEnergyShow]

We live in -40 degree winters on the Canadian prairies and can vouch for Flo chargers being reliable! Love the brand. Love plug and charge with my GM vehicle.

[@carolinebray82]

Great to hear so there isn’t an excuse! 👏🏻 Thanks for that

[@graham2890]

Totally. On road trips I always check Plugshare to see if there are reports of chargers being down. If I am going to a Flo site, I don't bother checking. They just work.

[@fleecystheking]

Bienvenue au Québec, Kyle! Our charging networks are worthy of your attention! They actually work and can handle our many EVs! No dumb free charging plans here, and no idiotic lineups at charging sites either… Crazy right? 😊

[@jkoonce4244]

Yes free is so dumB 😂😂 Canadians 🤤

[@intellectualwino8696]

They're serious. I don't mean to throw shade but, this company is doing what the other one Kyle did isn't. They're providing actual service after the sale. Flo is a serious company and they also seem to treat their employees well. A good company.

[@Florent_ATo]

Thank you so much for visiting us Kyle, awesome video ❤

[@SparkySho]

Ty for doin whut u do -SALUTE !!!

[@SparkySho]

👍👍👍👍👍👍

[@dylanneild2580]

Bienvenue au Québec, Kyle! I hope you had a great time here in la belle province. We have an amazing charging network here and whenever I travel outside of Québec I'm shocked out how "behind" other jurisdictions are. Very proud of Flo and Electric Circuit and what those teams are doing here.

[@jelloMohnny]

Like Ontario 🙂 Complete sh*t show at IVY ONroute stops and has been almost since the beginning. I travel Toronto to Montreal a few times a year (grew up there) and as soon as I cross the border into Quebec my anxiety goes down. Love FLO

[@OlsenAaron]

Flo is by far the most reliable charging station in Canada. The only one I have seen in 4 years of ev driving that didnt work had the cables cut off and they were replaced in a couple weeks. Mt Terry Fox rest stop in Northern BC, summer of 2023. Should note our utility provider in BC (BCHydro) uses FLO chargers.

[@heymike7037]

Been driving EVs for 7 years and Flo is always my fallback charger. Once the Ultras are deployed Flo will be my go-to chargers. My Flo at home has been rock solid reliable since I bought it in 2017.

[@CondoreComputing]

Glad to see they put emphasis on L2 charging. In my area we have almost no useful L2 chargers outside of a handful of chargpoints at local municipality buildings, and 2 for an entire shopping mall. I want to see more at malls, grocery stores shopping malls, hotels etc. So many of the early installed L2 chargers look like they are on their last legs at this point with exposed wiring, broken handles etc. and you know full well the property owners / management companies are not going to be replacing them when they fail entirely so it's really important that they hold up over 10 + years with ease of maintenance.

[@Lorwildrose]

Shout out to FLO for being a reliable charging network in Alberta, more and those fast ones please!

[@jtramsey]

Just noticed two of these new Flo DC units getting installed in Pullman, WA (just south of Spokane). Cool behind the scenes look, Kyle!

[@peterwojnar5781]

In July of this year I drove from Florida to Hamilton, Ontario in a Kia Niro EV. Went to use a Level 2 Flo station in the east end of town that I had used before only to discover it had been vandalized, all the cables on the four chargers were cut off. I called the Flo support line to report the problem. A Flo representative answered the call very quickly, looked up information on the chargers after I supplied one of the charger id's and stated that a trouble ticket had already been entered and repair will take place soon. The rep was very nice and thanked me for taking the time to report the issue. Just looked in the Flo app and all four chargers show back online.

[@jkoonce4244]

Wow so fast 😂😂2months

[@brianmcnish1835]

Edmonton, Alberta EPCOR our utility has FLO Chargers throughout the city and they have also spread outside the metro area. Very good service, top notch!

[@medic7235]

I'm surprised you didn't comment on the amount of information that was displayed on the screen during charging. What's available, what's being delivered, what the car is asking for, time information, etc. I've many videos where the user abandons a charger because of downrating without knowing why.

[@realteamme]

Thanks for the deep dive Kyle. I've always love Flo's reliability here in Ontario and excited they are increasing their speeds. And good people passionate about what they're creating.

[@NoHarmDunn]

The NOC was the coolest part. They are really using every bit of data.

[@notadamkhan]

motorized cable tension is so cool🤯

[@GeoffJohnson]

I use Flo chargers quite a bit when I travel to Vermont, I just wish the ones that are installed were beefier. All the Flo chargers are 100kW only units and since they are 400V they peak around 80kW on my Ioniq 5.

[@berthogendoorn2133]

Flo's new charger station in Alberta, check out Flo Ultra 160/320KW charger at Sherwood Ford in Alberta.

[@SparkySho]

Tytyty

[@blakeanderson237]

I live in the Yukon and the chargers be more resilient than me in the cold...

[@berthogendoorn2133]

I have been using Flo charger since my 2019 Soul EV 98% reliable and glad to see these new high power units hopefully coming to BC as well!

[@nawewan]

I've had a Flo X5 for like 5 years. No issues at all

[@MikeAK44]

Welcome to my home province! Hope you enjoy

[@Funktimusprime1]

I use Flo 50kW and 100kW chargers every week. They've never failed me

[@simplygregsterev]

Add Energie Equipment is the backbone of Quebecs EV Charging Network. They work, are simple and rugged. The old Flo G5 L2 wall units are literally indestructible. Unfortunately cable cutting is becoming a thing Montreal

[@bikeaddictbp]

Great video ... great company! Flo is one of my main go-to charge networks in Ontario (the other one being Ivycharge who are at the OnRoute service centres). They always work!

[@iggyfan66]

Great video! Thanks Kyle and thanks to Flo for building great products!

[@SparkySho]

Intelligent CANADIAN TECHNOLOGY 👍👍👍👍👍👍

[@robertn2951]

It's a pretty great company. I hope they go mainstream all over.

[@SparkySho]

They sound like they are so thoroughly complete ( a big deal ) yet they don’t have installers 🤷‍♂️🤷‍♂️

[@ThatCasinoLife]

Man, i wish we had these chargers in Texas. Only company that's reliable is Charge point.

[@scottandshaun]

Have had an X5 since 2017 at home and a G5 at the cottage for a couple years, love them both! Great video, thanks Kyle and FLO!

[@TrevPagesPlace]

Hi Kyle! As you probably know, I'm in Nova Scotia now and Flo is big out here however all of the locations, execpt for the newest in Bedford, are still all over 50kW FASTDC chargers and only 1 stall. Makes travelling pretty difficult with the growing fleet of EVs here. I sure wish they could go and retrofit the older stations with higher powered units and add more stalls. Tesla seems to have forgotten about us so I'm happy to use FLO

[@kevintory5975]

In New Brunswick and Nova Scotia, until this year, failure rate for Flo chargers was around 40%. This was true for the previous 5 years at least - I did not have an EV before then. All the non-Tesla chargers were 50 kw Flo. You always had to have enough charge left to make it to the next location, since chargers failed so often. In a summer 2023 tour around Nova Scotia, 3 of 7 charges were not working. This summer, I had no failure in 6 chargers. New chargers with the motorized cable are nice, I've tried one. Let's hope they are reliable.

[@theblubus]

This is outstanding!

[@alosman7121]

I liked this show very much I could not go to bed without finish it

[@888dvdbkr]

cool to see another network team. This is literally what I do in a different business. I still will never understand the desk that go up and down.

[@Oxmustube]

The video was filmed a while ago, so it's too late now, but I wish Kyle had shown the newest site in St-Louis de Blanford, not far from there.

[@simplygregsterev]

It’s all ABB equipment there. We visited last month

[@gelu88]

​@@simplygregsterev it's a bit of a shame that circuit électrique was forced to branch out. They used flo exclusively for years but on was just too slow to release the ultra, so CE started to buy ABB units. I hope in the long run that's the right choice

[@simplygregsterev]

@@gelu88 there are a bunch of ABB terra 184 and 50kw sites. Vaudreuil is one that opened recently. Ferme Guyon is another. I’d like to start seeing more Kempower stuff back home.

[@Oxmustube]

@@simplygregsterev I don't know what ABB stands for. There are supposed to be Tesla chargers and others. Maybe I got the wrong place?! I heard about this 20 or so chargers site and assumed it was this one.

[@simplygregsterev]

St Louis De Blanford Breaks down as follows 20x V3 Tesla Supercharger 4x ABB 350kw Pull Thru Circuit Electrique 8x ABB Terra184 180kw split so 16 handles 4x Add Energie 50kw legacy

[@jillianvanliew]

Great in-depth video. I'm happy to see the nerd level 9000 stuff that Kyle likes so much (I do too).

[@lovedfriend2020]

It would be fun to see other companies and a video just like this.

[@kirbygoodwin5760]

Can you guys get a Silverado, Sierra, or Hummer EV and do a charging video with the Tesla V4 charger? No one seems to have tested it yet.

[@alancobbin]

That is the perfect EV HPC,well done Flo,thanks guys,superb video 👍💪😉

[@opalhensley7566]

You always know what makes a great video!

[@SparkySho]

Tytyty

[@Tre-cm1qc]

Great video. Good information.

[@michalvaner3167]

Watching this video, it's one of the companies I wouldn't mind working for. So many things (that one would think are actually obvious) are done right ‒ like, departments need to talk to each other, making sure to learn from data, automate things if it can be automated, testing stuff before its thrown at the market...

[@genewcotton]

Great deep dive and even better succinct intro!

[@the1maxb]

If FLO's mission is to ease adoption and use by the public, they should prioritize card swipe over app for payment, just like gas pumps. They're right that drivers don't want to have to use different apps for all the various chargers, but everyone has a credit or debit card. Sounds like they're working on this; hopefully it becomes standard across the industry.

[@jamesphillips2285]

Lost my wallet so was without cards for a week. Though the Flo app requires a credit card to add funds.

[@JeromeDemers]

Listen at @39:54 Brooks talks about credit card and other payment.

[@lisamarshall6001]

In northern bc we have the dc flo chargers and bchydro using flo chargers, where tesla superchargers are lacking. They are very reliable!

[@PeaceChanel]

Thank You Everybody for All that you are doing for our Planet Earth.... Peace.. Shalom.. Salam.. Namaste 🙏🏻 😊 ✌ ☮ ❤

[@NIAtoolkit]

NEVI needs up the number of dispensers per site from 4 to 8

[@SparkySho]

Add transformer

[@robert5008]

Amazing video Kyle, thanks FLO. Just a thought FLO as a advertising idea maybe you can rate certain lvl 2 charging units made for the outside with a " Hurricane Rating". I personally have an older Clipper Creek lvl 2 charger mounted outside my home and I live in Florida, no problems so far. I always flip the breaker before the hurricane hit land though. Normal rain it's fine thru out the year.

[@eugeneanisko833]

@3:46 Blurred out is the logo of Myca, a software company.

[@davidbaker9943]

Knew it was a bee that flew at camera. You know what plant bees like? I won’t say it to save Kyle. Great video! We need more like this.

[@dusty-vo8gh]

One of your best videos. You were a great interviewer, and the Flo employees were great in front of the cameras. If you go back, ask them when their changers will be integrated into the Tesla navigation?

[@mtbski2]

I almost had to get towed one time when a card reader on a flo dcfc didn't work and I didn't have cell service to start the session! Glad to hear they're prioritizing card reader reliability, but it's shocking that it is a challenge at all. How come parking meters have it figured out but EV chargers don't? It blows my mind

[@jeffdaley8597]

Flo should sell merch. I would totally rock a Flo toque, t shirt or sign in my garage

[@jeffs6090]

I have yet to see you do a video on, or even mention, the fact that GM is now (several weeks now) available to charge on the SC network. Normally you're all over a topic like that!

[@SparkySho]

Wow !!

[@spectrex709]

Hopefully this product makes it to Newfoundland

[@SparkySho]

An Mississippi mudland

[@DavidC1]

Which is the better battery to get in a Tesla? I’m going to get a model Y and someone in the past said to get the Philips battery? How do I check with Tesla before hand?

[@doggytreats1122]

Off topic here today but you need to find out where the car was manufactured and then have someone at the dealership help you get the answer from that factory. You don't get to pick though. Good luck.

[@naumtemnomedeusuario]

Aunt Flo approves that message.

[@Longsnowsm]

I have been following a channel Trucked up EV's and he just did a run across BC and into Alberta and he showed a lot of Flo chargers and a lot of other stuff. They are thankful to have DCFC at all, but as noted they are 50kw mostly. Hopefully the upgrades will happen and continue to expand. Albert was kinda ruff going! Check out Trucked Up EV's. Great small channel. So you are saying we should "go with the Flo?" LOL I know, groaner dad jokes. It it an open API so that Plugshare and others can get a live active status of the chargers? I didn't hear them state what they SLA is for repairs, and would like to know how long they take to turn repairs around.

[@barryw9473]

Are Flo chargers OCPP hardware enabled?

[@WestCoastChicano]

Awesome vid as usual! 🚗🇺🇸🔌⚡

[@vhol93]

Mega nice

[@VishnuKamath]

I rather have a ton of 50KW chargers working rather than a buggy 350KW Charging.

[@Jcesare09]

Kyle excellent video the topic epic as a EA customer I wonder a would love to see a comparison about this other network

[@Andre-cj3ec]

Too bad the new Flo X6 home EVSE does not have intelligent power sharing. I'm in Montreal and having to "settle" for Tesla UWC install next week because X6 can daisy chain, but won't intelligently power share

[@stlufred]

Are you sure, isn't that what they call "Daisy-chain: 2 or more chargers on the same circuit"? Maybe you can contact them to ask them. That would be a step back from the X5 (I have two of them working for now over 6 years).

[@johnanderson9735]

This is a great video, however it is really long. Could you make this a two or three part video series?

[@Bdawg736]

Make sure you get a poutine

[@dandaigle4546]

this is awesome Kyle, thank you for keeping the public informed

[@SparkySho]

109%

[@SparkySho]

@ 1 : 12 : 48 wireless charging liquid cooled cables enter SANDMAN

[@SparkySho]

Where can we find prices in case we wanna buy build rent or sale FLO CHARGERS

[@silicaskynet3401]

For non Tesla chargers, FLO is the best reliable one

[@Chris-be1fo]

Put a roof on it. I’m sick of getting wet when working the charger. Gas stations are all covered. Why not all EV charging stations?

[@gelu88]

If a site wants a roof nothing is stopping them from building one. No point building a roof into the charging unit, it adds a ton of structural complexity for no reason

[@89five3five]

Gas stations have a roof because it is required. The fire suppression system dispensers are located in the roof

[@Chris-be1fo]

@@gelu88 I already stated the reason for a roof. Of course the roof would not be built into the charger. It would be a separate structure covering all the chargers at that location.

[@zmarko]

What happened to the OOS Podcast? Hasn't been a post/podcast in over a month.

[@SparkySho]

6-9 every month

[@kushpatel1350]

no comments from people besides bots? lemme fix that

[@KyleConner]

The bots have gotten crazy!

[@kushpatel1350]

@@KyleConner FR

[@pilozm]

I wonder if Flo has any plans to expand to South Florida. I only see an Orlando location.

[@medic7235]

No Flo chargers in Orlando. The closest Flo network chargers are in Boca Raton and Miami. Their map shows a lot of partner network chargers.

[@Crazypostman]

1:01:00 He's talking about there's no way to simulate a car or test a charger and showing off the little tester box. How Francis does it is they haul a Chevy Bolt On a trailer behind their service truck when they go out to sites. That's another way to do it. 😂

[@AlexBerman1]

Hope they're right about one n done cable thefts....my local EA got cables cut and ended up on their vandalism list. 2 of 3 units have cables back in.

[@stevevillanueva2803]

Interactivity. :)

[@ScottCogil]

You need a flo discount code

[@Crazypostman]

Sometimes the flo chargers are the only Francis chargers that work. Francis absolutely does not maintain their BTC chargers. I don't know if they actually maintain the flo ones or they just don't break.

[@davidboydston6388]

Countryman SE Range test when?

[@davidbaker9943]

Dang they are using you videos to find issues…about time lol

[@jillianvanliew]

Why does Flo want $13 for a Flo network card?! That's absurd!

[@danielbittencourt5703]

Chargepoint is a Card in Apple Wallet. Soo much more convenient and free! they are charging this for something that costs like 10 cents from China. A complete ripoff...

[@johnpoldo8817]

Is that a RFID card? If yes, you probably can configure a generic one.

[@jillianvanliew]

@@danielbittencourt5703 Yes, I have both a FREE ChargePoint and Evgo network RFID cards that I use regularly. Wonder why Flo wants to charge for their cards?

[@alexk81843]

Can I put one in my house if so how much ?

[@jamesphillips2285]

16:20 charger porn promised! Was kind of wondering if they run off 600V directly, or have a transformer hidden in there. Edit: disappointed they did not open up "old reliable". Edit: also disappointed they did not show why Edmonton was red in the NOC. Had issues with Flo chargers on city of Edmonton property down for months.

[@peterp4937]

Why is this video almost two hours long?

[@tristan5892]

I don’t think you parked far enough away from the charger.

[@leonkernan]

Never heard of them

[@Crazypostman]

10 charging stations per day getting their cables cut and he says it's not a big deal? I feel like we'll have to agree to disagree on that one.

[@edc1569]

I wonder if people had excitement for the latest in fuel pump technologies back in the day. Roll on the day I don't need to care or even know who makes the charger.

[@mattc6854]

Their map was triggering me. Denver and San Francisco were in the wrong spots!

[@davidbaker9943]

The cable management has me a bit concerned.

[@jakebranch327]

After seeing this video....I drove to the new big boy charger in Pickering. It wouldn't let me activate with my Flo card, but would activate with the app. There was a Kona charging at 34kws. My side said it was limited to 160 kw. That didn't seem right. 300 minus 34 should be more than 160. I was excited to try the long cord and the new cable management. I nosed in my EV6 but the cable wouldn't reach my charge port. I went to put the cable away but the rope wouldn't pull the cable back until I plugged it back into the charger. That is a very heavy, very long cable to wrestle back to the charger with no help. I got the car turned around and it worked fine. If I was towing and could only nose in, I would have been pissed. I was already at 65%, but it shot up to 140 kw and then settled back down to a steady 130 kw. I really liked the interface. It tells you what the car is asking for and what it is delivering.

[@keithhere5868]

hope they can grow...not like JuiceBox

[@Icayn]

Love that this guy has a Hummer ev, shows he makes his own decisions based on what he needs and wants, not what he thinks people will approve of.

[@jamesphillips2285]

Some of us need/want a smaller vehicle. Manufactures refuse to sell them in North America though.

[@Icayn]

@@jamesphillips2285 This same manufacturer (GM) made the spark ev, bolt ev, and the bolt euv, and is producing a new bolt because not enough people bought the old one for it to be profitable. North Americans don’t want small cars but for those who do GM provides.

[@sirgardensalot]

So there's no Tesla Magic Dock that you could use to charge your car and if so what would that cost the thing is how have things changed with the new labour government

[@eTwisted]

From memory - yea FLO tends to be reliable but not fast. The IVY network is another matter - and other companies in southern Ontario. Hellish apps that require texting in order to initiate charging (we have no phone plan on our phones), broken payment, broken chargers, lack of CHADEMO cables, #@$#$$ CHADEMO connectors with a NACS adapter physically attached nerfing them for us. So many #@$$ apps and fobs that makes road tripping on a 1st gen CHADEMO EV (a former taxi from Quebec) hell. Of course our Prov. gov killed the DCFC rollout on the 401 highway and pulled out chargers at transit stations and only ~5 years later are we recovering. All of these smaller charging companies have an impossible cliff to get up - 2 to perhaps 4 chargers at every station and it's not unusual to have half of them down - keeping them running has got to be expensive. Meanwhile Elon is such a nut-job that it's hard to consider a Tesla for the next EV.

[@johnpoldo8817]

Geez Kyle, 1 hr 53 min, Paramount Pictures produces shorter movies. You need a more aggressive editor.