Q&A -- What are the different Computer IT Jobs Types / Positions

[@learnitfromwilliam]

JaMarcus Horne Appreciate the question! Listen, you're 30, you've got a lifetime ahead of you so it's not too late. Happy to hear that you're at least looking to find a career path and study a subject. Like I said in the video, it depends on your interests in a particular area of tech. Sounds to me you like to get your hands "dirty". You're doing the right thing by starting with an AS so keep on it. You'll eventually figure out which area you like best once you get into the info/class material and get started in a job. Keep inspired my friend! Glad to have you stop by.

[@nachannachle2706]

"I can't stand code."

[@learnitfromwilliam]

yea, either you love it or hate it....coding is a world of its own for sure. And it's NOT for everyone

[@essammohamed3526]

Seriously one of the most valuable videos, perfect computer science resume 👍👍👍👍

[@learnitfromwilliam]

thanks for watching!

[@humerahumera5962]

Really thankful to you , first time watched your video , its helpful , you explain in an easy way even ppl like me who are not fluent in English can understand well

[@Helen-Kereru]

Hi! Thank you for all your videos. I am starting my first role in ICT with no qualification and am trying to get my head around as much as possible. Your videos have been really helpful to me and I am sure I will be more confident on my first day.

[@learnitfromwilliam]

So glad they helped. Let me know if you have any specific questions. Wish you the best!

[@JacobAndJamal]

I know its a 5 year old video but thanks. Ive had a few IT jobs and still feel like I can't quite describe the various roles. Unlike many careers there isn't a clear order/hierarchy of what to pursue or what to study for.

[@learnitfromwilliam]

The jobs discussed in the video still apply today although lots has changed. I agree, it is confusing on which route to take in I.T. The best I can say is figure out what part of technology is interesting to you and then see what jobs apply to that area. Then dive in.

[@irfaniqbal989]

Thank you for breaking down IT career paths!

[@learnitfromwilliam]

thanks for watching!

[@LuisCruz-yg6rs]

Mr. JaMarcus thank you for sharing this information and your time!

[@ChalkboardMom]

I am wanting to go back to school and have an interest in computers and the internet but not sure exactly what route to go so, I'm so glad you made this video as it's really helpful.

[@learnitfromwilliam]

So glad it helped. Thanks for watching!

[@owlfeathers6615]

What did you end up choosing?

[@Jhorne84]

This year I will be going back to school for a career change. I'm a 30 year old veteran and I have chose to pursue a associate degree in IT, I chose this because I'm good with computers, smart phones and electronics and such. Even at my work I'm helping ppl figure out software programs or how to set up accounts and what not. Am I choosing the right path? Last thing I want is to waste time and effort this late in my life. Thanks for any advise and input from both you and your subscribers

[@Jhorne84]

+Ryan Shuler Exactly what i did.. Going to a technical college studying cyber security

[@rossballman9821]

how'd it go?

[@bliztix2]

Don't leave us hanging, how'd it go?

[@itsnotallrainbowsandunicor1505]

Must be quite busy for he's not responding :P I think he is making a good choice, but remember always choose something that is in high demand in your field, especaillywhere the demand is high and the supply is low.

[@learnitfromwilliam]

In this episode, I discuss the 3 main areas of Information Technology and break them down into sub-categories describing the different types of job roles. This is a great video for people who are thinking of getting into IT and/or new. Enjoy! Now go here for some great info: www.askwilliamc.com

[@tqtechmentor]

Hi, thank you sooo much for your videos, your attitude, your mood you are sharing. :) And English is not my native language therefore you are giving me a great chance to improve it, to catch some informal words such as "anyways". Concerning the topic I am thinking about building my career in IT Project Management or Computer Science or Computer Engineering. Any of these alternatives are challenging for me but at the end I will find my path. Going to check other your videos. Wish you all the best.

[@learnitfromwilliam]

+Julia Rashid Thank You Julia for the kinds words. I appreciate you watching the videos and please do let me know if you have any questions.

[@andybalding3573]

Thank you mate! You really explained that well. I am more inclined to networking myself with a bit of coding, and the emphasis is on a bit lol.

[@leseanreynolds3821]

This cleared up and also confirmed A LOT....During the time i spent browsing the different IT positions it seemed a little bit ambiguous and chaotic. This just confirms that i need to have a broad understanding of everything computer related to survive and thrive in this industry...

[@learnitfromwilliam]

LeSean Reynolds Glad it helped. The IT world is big so when you're considering which area to focus on, stick with it. But yes you do have to get into the trenches and keep up with what's going on. But like any good profession, it's the same thing. Constant learning, improving, & growing.

[@leseanreynolds3821]

Yea it's definitely a broad field...that is why i decided to just start by getting the A+ N+ and S+ Certs...start an entry level position and kind of branch off from there....im most likely going to end up going the Cisco route....I did an internship at a company my mother worked for awhile ago as a network engineer and i loved it....Also, my brother recently gave me a server, which i am going to install server 2008 on and use to set up Active Directory....

[@learnitfromwilliam]

LeSean Reynolds Cisco work is fun. I worked on some minor router stuff back in the day and enjoyed it. Yes, having a server to mess with at home is always a great resource.

[@raymissa]

Oh god, i think you've just saved my life in IT. I'm in my 3rd semester. Got really bad grades in my 1st and 2nd coz i dont really know what to do. Really worth of watching it. Hope i can have time to watch all your vids!

[@learnitfromwilliam]

+Raymissa Wukfy I'm not sure about saving lives my friend... :) But glad I can help. Let me know in the comments of any of the video's or send me a private message.

[@raymissa]

+Information Technology Q & A Show (William C) Hi, William! So I'm in my 3rd semester, and MOST of my studies were about Programming, and since I'm not really into Programming (especially Coding), thus I got really, really bad grades. Just wanna ask : Is Programming really important for me? Even if I'm not really into it? Thanks.

[@learnitfromwilliam]

+Raymissa Wukfy Hello Raymissa. If you read your question out loud, I think you'll realize you answered your own question. Here's what I read. You're taking programming classes but don't like programming. So why are you taking those courses if programming is not the area of I.T that you want to work in? Unless it's part of the curriculum, then you'll have to stick it out and get through them.

[@raymissa]

+Information Technology Q & A Show (William C) Umm actually because it IS part of the curriculum, so nonetheless, I just had to take those studies. And I don't know if I AM really bad in programming studies or maybe I still don't realize yet the importance of the uses of programming for my life or some-whatever it is, and strangely some of my college friends are good (in programming). Technically, I took I.T. to get into jobs like Networking, Information Systems, or somewhat in that area. So, on your opinion, should I get along and just deal with these programming lessons and stuffs until the time where the "Networking & Information Systems (or somewhere near them)" lessons comes? Really glad to have your reply :)

[@learnitfromwilliam]

+Raymissa Wukfy Ok, got it. So this school curriculum requires programming classes. In that case, you have to take them to complete your degree, no? And realize this. You can be good at something but it doesn't mean that's what you have to make a career out of. Otherwise, you'll be unsatisfied even though you're "good" at it. In your case, you may be good with programming but if sitting behind a desk all day looking at code is going to make you miserable, it doesn't make much sense...

[@ernestinabriones7682]

keep it up ....such a big help .. informative..full of learning ..thumbs up

[@learnitfromwilliam]

appreciate that!

[@prabathpallewela5053]

Hi , thank you so much for your videos . I ‘m taking MTA 98-349 exam . . Its really help me to get ideas about network .

[@learnitfromwilliam]

awesome, wish you lots of success.

[@shanebagel]

Bro these videos slap!

[@learnitfromwilliam]

"Slap"? I'm guessing that is a good thing?

[@fifthgear93]

There is also a 4th category. The engineering part of it. Mainly Electrical Engineers and Computer Hardware Engineers.

[@learnitfromwilliam]

Cool, thanks for chiming in.

[@drushkyy2017]

Hey man I really enjoy your videos!!! I'm taking a class to take my A+ 5hen start at help desk. My question is can you work weekends in help desk? Like i want to do fri sat sun.also gonna get my net + after.thanks

[@detratucker2302]

Very helpful

[@JerryWhoopX]

Instant sub over here! Love the clarification of the jobs within IT. I just started my study in IT in Holland, and within an month I need to choose my path within IT. I'm hesitating between Information Security and Business and IT. But I don't know what kind of jobs there are out there within those paths? And what are your predictions of those two paths?

[@learnitfromwilliam]

+JerryWhoopX Thanks Jerry for watching and asking a question! Info Security is a bit more defined as a field of study. It's a growing sector and I'm sure there's no shortage of work in the future and even now. Here's an article talking about those types of jobs: www.tripwire.com/state-of-security/off-topic/the-top-10-highest-paying-jobs-in-information-security-part-1/ The second field you mention is too broad. You have to isolate which area of Business I.T. unless you're going for a degree in Info Systems of which includes some of the business "stuff".

[@emmaforbes5161]

Great info, love your whiteboard videos!

[@learnitfromwilliam]

Appreciate you stopping by. I do love my whiteboard.

[@luizvagnersampaio6684]

Good explanation...Thx Teacher!!!

[@learnitfromwilliam]

+Luiz Vagner Sampaio Thanks to you for watching Luiz!

[@mopbrothers]

Thanks for this video. I'm tired of doing Help Desk work but I don't know what road to take with My A+ and Network +. Not sure what job I can move to. Maybe Security?

[@alexwong3674]

Thanks for sharing!

[@learnitfromwilliam]

That's what I'm here for Alex. Thanks so much for watching!

[@TaleVerse]

Really helpful. Thanks a lot

[@learnitfromwilliam]

Thanks for watching Veenu!

[@Krieger094]

thank you for info!

[@learnitfromwilliam]

+Krieger094 Anytime and thank you for watching!

[@nickyates7095]

Hello, I'm 20 years old, I've always been tech savvy, I build all my computers, hook up all my tv's, routers, and modems, etc. I'm currently working full time as a CSR for Uber and I want to get into IT. I've thought about going back to school, also considered just getting certification and seeking an Entry level position. However, I don't want to do another desk job and something that pays somewhere in the same range, I get paid about $16/hr right now and I have good benefits, what do you suggest? I have a huge passion for technology and computers and everything that encompasses it. I just don't know how to get there from where I am now without uprooting my life and taking a cut in pay and benefits.

[@learnitfromwilliam]

Hey Nick. I have to be honest with you. $16 an hour is OK here in the states. That's barely making it. Unfortunately in I.T., you have to start at the bottom, there's no way around that. And that means starting at a low salary. You should be able to find an entry level position around that same salary you're at now with benefits, etc. Watch my video on "where i started" to get an idea... With your experience, you should be able to at least get the A+ certification just to get you started and something for the resume. Then go from there depending on what discipline in I.T you want to pursue.

[@nickyates7095]

Information Technology Q & A Show Alright, thanks!

[@learnitfromwilliam]

Anytime!

[@levarfreeman6854]

wow i love this as IT student

[@learnitfromwilliam]

+Levar Freeman Awesome Levar, thanks for watching!

[@Daniel-nr6bl]

Information Technology Q & A Show what classes do i need to take for help desk

[@learnitfromwilliam]

You probably don't need to take classes necessarily unless you want to go to college. You can study for the CompTia A+ certification exam and that will prepare you for a help desk position.

[@Daniel-nr6bl]

Thank you for your answer.

[@shellygomes]

nice one....

[@learnitfromwilliam]

Thank you!

[@jsureshkumar9036]

wow amazing sir

[@learnitfromwilliam]

+j,suresh kumar Thank you!

[@ravutlagoutham9722]

What is the difference between Desktop support engineer and Technical support engineer in networking profile? And whats the best one to do to get into network or system admin position?

[@learnitfromwilliam]

Hello Ravutla, that's a great question. I'll make a video to break down the two. Make sure you are subscribed to the channel and/or on my community list so that you know when it's published. You can do that here: askwilliamc.com Take care!

[@ikomaster2976]

Great video! I have a question. Why does it kinda seem like there is no more job title for Management Information System people? Nowadays it's just I.T. or Programmers/Developers. Please correct me if I'm wrong about M.I.S. i believe the nature of the work they are into deals more with decision support system whatever that means.. Please give me a more in depth idea about what these people specializes in. I think they are the ones that link I.T. and business.

[@learnitfromwilliam]

+iko master Hello again. MIS is a degree title and not a job title. It encompasses many different aspects of I.T. and combines some business learning as well. Just google MIS degrees and you'll see the courses that are involved in that program.

[@aeryansilpedes4645]

Awesome video, thank you. Can you please list important certifications a system engineer/admin should have to build have his/her career?

[@learnitfromwilliam]

Hello Aeryan. It depends on what type of systems engineer. It's a generic I.T. role so we have to identify first what job role most interests you and then figure out what certs to go for. For example, if you know you'll be working with the Windows O/S, then you'd persue the M/S certifications (MCSA, MCSE, etc)..

[@anthonytamburro7071]

Question so many people said you need to learn code to be a system admin. Is the GUI of servers will becoming the end of life in servers ? And it will be straight terminal like windows server core or centos minimal

[@learnitfromwilliam]

I don’t believe Windows Server UI are going anywhere anytime soon. Learning to code is not even related to server admin work. Two diff careers. But I will say that if you have the tenacity to learn code, you will never be without work in IT.

[@antoniocampos6016]

This video is really useful. Do you have some advice for me? I'm about to get a master's degree in pure mathematics and I want to start a career in IT. After watching this video I think I'm more interested in programming/development, however I'm applying for a job as IT support technician at a company which offers certifications and vacancies for beginners (for some reason). After getting some experience (1-2 years maybe), knowledge and certifications (although I'm not sure which ones I should get as a beginner), I've considered two roads: (1) Either following some traineeship in IT (I found one which is aimed for master students with background in math) or (2) Studying a second master's but this time in IT (again I've seen a couple of master's in IT for students with math background). Do you think this is a good plan? Do you have any advice in general and/or any advice about what should I be doing right now? One thing I'm worried about is my age (I'm 26), is it a problem if I start a career in IT until now?

[@learnitfromwilliam]

+Antonio Campos Hello Antonio. First, your age is perfect. Don't worry about that! I'm curious why you are going for a Master's in math if you want to pursue a career in I.T? What is your Bachelor's degree? If you want to get into I.T., you may want to consider a masters in Computer Science or Engineering especially if you have an interest in programming/development. Now, about your career options. Yes I would take the entry level position if the opportunity presents itself. I would take advantage of the certification options they provide as well if they fit your career path. Just be careful though...some companies will pay for your education but you are obligated to stay with the company for a specific period of time after you finish classes/certs/programs. Check with the company. But yes it will help with exposure to technology and stepping stone into the I.T. world. Plus if you like the company, and they like you, it may lead to bigger opportunities. Hope that helps.

[@antoniocampos6016]

+Information Technology Q & A Show (William C) Well, it may sound silly but when I started my master's in math I knew absolutely nothing about IT (my bachelor's degree is about pure math as well), I started to know a bit more about IT when I was trying to decide whether or not pursuing a PhD in Math is a good idea (it was relatively easy to realize that IT is what I want to do instead). Last Monday I had an interview for a vacancy as IT support technician but unfortunately I got rejected due to a lack of computer knowledge, so now I'm focusing on getting A+ certification and try again until I get an entry level job. In any case, my objective is a traineeship or master's in IT (I've checked a couple of master's programs and they include software engineer as specialization, so it seems to me that this is more convenient than a master's in computer science for example). It might be difficult due to my background but I really want to do this and I'm working hard to get there.

[@antoniocampos6016]

Just FYI, I'm working as data scientist in an IT company. As a pure mathematician, Data Science is definitely the road to follow. I work together with data engineers and my job is to construct predictive models using big data which includes programming and algorithms in machine learning. And you're right, programmers are good-paid ;)

[@mutebs.alnafisah8141]

Hey there! I really enjoyed your videos. I have a lot of interest in IT, I'm an MIS undergraduate in the University of the Pacific in Stockton CA. I have a combination of all the functions of IT pretty much, except that I lack the good Programming skills, and the cabling stuff for networking. I worked with Windows 2012 R server, but as a virtual machine on VirtualBox. My question is, how do you get better at it and be attractive for companies? Even though I have an MIS degree, but that alone isn't enough for companies to hire you. Thanks!

[@learnitfromwilliam]

Muteb S. Binnafisah Hello Muteb. Thanks for your comment and question. I'll address this in video format because I think it's an important topic. Once I upload it, I'll let you know by reply here. Have an awesome day!

[@lifeisgood07]

Hello Gabriel, I am watching this old video from 2015, but was hoping to get some advice in my IT Career, I graduated in 09 in MIS but i am having a hard time finding a job. Let me know if u see this thanks

[@vugargaragozlu6737]

thanks

[@learnitfromwilliam]

Thank you for watching!

[@detratucker2302]

Define more on programming and development applications please

[@learnitfromwilliam]

+Detra Tucker Hiya. Those two are mostly the same depending on who you're talking to or reading etc. Basically interchangeable words.

[@detratucker2302]

Thank you 😊 I'm going to need help in this but I'm sure I can do this and be positive! So help desk and computer science web applications web design is what I would like to know more about please hello to you to ..... call me Dee

[@learnitfromwilliam]

Hello Dee. Help Desk is the very basics and entry level position. It's basically the starting point. Is your interest in web design because if so, that's completely different than computer science.

[@MegaCityOne]

Added to favs. I'm in the process of going back to Seminole State College. They have a Bachelors in IT, but it's requires less math. They have a security track though. UCF has a bachelors in IT, but it requires more math & focuses more on science. Do you think I should do the Seminole or the UCF BA? What would an employer prefer? I work for the local government & plan on getting a entry level IT position with the City

[@learnitfromwilliam]

***** Small world my friend. I'm from the same area as you here in Florida. Did you see the UCF banner on my wall in the video? Big fans here! It really depends on how far you want to take your career. BA's are usually required when you want to get into management positions (although there are exceptions). SSC is the less expensive option for sure if you want a BA and I don't think it will matter for an employer. BA's are also usually a broad range of areas in tech so it touches on a little bit of everything, plus useless crap (math, etc..) You also may want to consider ITT Tech in Lake Mary. They also have a BA program but they dig deeper into the technology and probably less irrelevant classes unlike UCF or SSC. Also, check with your employer to see if they have a tuition reimbursement plan. If so, take advantage! Lastly, start doing some self study as much as possible on your own until you start school. There's tons of info on the net and if you can, get yourself an old computer you can start messing with. Once you feel comfortable with the basics, don't be afraid to apply for the entry level positions. You'll learn as you go. I talked about this in another video... "how to get a job in it" Take care! William

[@learnitfromwilliam]

***** Hey there, just want to let you know I shot a video today on this topic. Check it out when you get a chance: kzbin.info/www/bejne/bWqli6Shp7N0i68 Have a great weekend!

[@wessleeysnipez]

What are some classes you suggest to takes to get into field of Network admin? I have electives that I need to pick. I was just wondering if there were any you can suggest. I do not want to limit myself to one specific area. I have experience in sql, data base, operating systems. I hated discrete math lol on a side note.

[@learnitfromwilliam]

+Jeremy Pearson The classes will depend on what area of I.T. you want to get into and what they have to offer. You mentioned SQL...if a SQL admin role interests you, take more SQL classes. If you want to learn more of the O/S stuff, take Microsoft courses (windows server) or Linux. Or, if you want to do the networking stuff, take classes related to network and security (ie, cisco, network +) Hope that helps.

[@michaelcdarby]

So I am about to start college majoring in IT and I am currently teaching myself programming because programming is a huge part of the intro courses for the major. I really enjoy the coding part of IT and am thinking about information security and assurance. I am not sure if you know a lot about that area of study but maybe you have some knowledge on it that could answer some of my questions such as is there a bunch of advanced math in it like more than just your basic math skills. What certifications would be the best to pursue while in college? And I have a family friend who works for AT&T and is going to try and get me a internship next summer. As far as internships go how much would a student need to know before starting a internship. You may not know the answer to that last question but anything is helpful because I am a little lost. Thanks

[@MetalHeadSnoopy]

hey William, I recently graduated from high school and I was thinking about joining a university soon most probably in the field of I.T. I personally learned basic HTML, MySql & Java. I'm still a bit confused on what course to take up I've enjoyed informatics during high school but idk if it falls in the category of programing/ development or software development though html is more towards designing field right? I'd appreciate it if you'd kinda help me out. Thanks anyways the video was somewhat helpful :)

[@learnitfromwilliam]

+Hanan M.H.S Hi Hanan. Thanks for the question. First you have to identify which area of I.T. you want to work/study. From there you can decide on which educational path to take. Sounds to me you have an interest in programming/ application development. So I would seek out schools that offer classes in those categories. There are online courses that you can take as well if the local schools do not offer them. Yes, HTML is a very basic programming language. Hope this helps. Thank you very much for watching and commenting!

[@robinleckey]

I'm a junior in high school and I am deciding whether to major in Information Systems/Technology or Computer Science. Depending on what schools I get into, do you think jobs in Information Systems will always be in demand for employees? Also, does Information Systems make good money?

[@learnitfromwilliam]

+Robin Leckey Hi Robin, glad to see you back in the comments! Computer Science degrees is a focus area and very specific. Whereas "info systems" has a wide range of areas in the I.T. space. They are both equally important and yes there will always be work in both sectors. What really matters is which area of I.T. interests you. Once you know that, then you can decide on further education if required. About the salaries, I talked about this in a previous video. Here's the link in case you haven't seen it: kzbin.info/www/bejne/a3fcpKagoq6spqM Hope that helps and keep asking questions!

[@ryanibarra9152]

Hey I'm a new subscriber and I'm currently a college student and in the degree of health science but I'm thinking of switching to a IT degree and hopefully IT job like my father. I've been watching your videos to get an idea about IT and what it's like. So finally my question is how do serve administrators do the troubleshooting and monitoring, what kind of tools will I be using if I pursue this kinda of career? Thanks for the videos they've given me a good amount of information in IT and I'm considering the switch.

[@learnitfromwilliam]

Hello Ryan. These two vids should help with that question. kzbin.info/www/bejne/hJOkpX5sdsiDd6s kzbin.info/www/bejne/n3aXgIaugLZ2mpo

[@bedhead824]

I'd love to start a job in IT I just don't want to build computers... Is there anything out there like at?

[@learnitfromwilliam]

+Katie D Hello Katie. There are lots of areas within I.T. This video broke down some of the main ones. It really depends on what area you'd like to get into.

[@Jreddygo]

Great video. I am not in IT but i am looking to get into it and change of career. This is great info however i wanted to ask you, so where do you start as a beginner with schooling and training? I am from the houston, tx area and i been looking at HCC, San Jacinto, Lee college just to name a few but i mean there programs dont really say if they are for beginners, intermediate, or X-amount of experience. Do you recommend a certain degree program for beginners? What would be a good place to start.....? for beginners. Thank you so much sir.

[@learnitfromwilliam]

Hello Juan. Do you know what area of I.T. most interests you? Example, hardware, software, programming, networking, etc? Once you know that, then we can figure out where to begin.

[@tonybailey89]

You mention programming is the most money, I ask between Networking and Administration which is harder to get into, requires more certifications/experience and which one pays better? I'm like you I can only stare at a computer screen so long, I enjoy getting my hands dirty with hardware

[@flashgordon377]

If IT companies hire people who are jack-of-all-trades, do you have any suggestions for what degree you should get? From some course outlines I've read, it seems like CS is the best route to becoming a jack of all trades, but (taking into consideration what you actually want to do) would it be better to get a CS degree then also become a specialist in what you want to do or simply become more advanced in all areas (i.e. become a "better" jack of all trades)?

[@learnitfromwilliam]

+Flash Hydra Hello Flash. It's a great question. If you have the tenacity & willingness to get a 4 year degree, by all means, go for it. Choosing the type of degree depends on which path you prefer to follow. (Ie. what job roles interest you) Once you determine that, then you'll probably want to seek out certifications in that area as well and that you can do starting now. No need to wait because the market place rewards those with certs and you can probably find work before you're done with a degree. The jack of all trades scenario usually occurs in smaller organizations where the I.T. dept is more tight. Everyone in an admin type role will have to have a broad spectrum of knowledge; that's just the truth. But it all comes with time and continuous learning. For now, focus on where to start your education and get your foot in the door.

[@flashgordon377]

+Information Technology Q & A Show (William C) Thanks for the great advice (especially on the certifications - I didn't know what those were until I started watching your videos). I'm still in high school so I've got a lot of time to decide what I want to do, but I honestly don't know what exactly I see myself doing in the future. I think I'll be involved in some form of software design... From what I've seen, working at Google appears to be the best thing in the world but I've also read that the chances of getting a job there are slim to none. What's worse is the fact that I live in Australia, a reasonably unsophisticated country in terms of technology, so from my point of view there's "absolutely no way that I'll be able to find work anywhere". Long story short, do you have any tips for at least finding a job that suits you (one that will take full advantage of your skill set instead of making you do something that you aren't interested in and/or are not good at) even if it's not the biggest company in the world?

[@Johnny-xz9ph]

Hi William, I've been watching your videos and I have to say they have been really informative in respect to this job field, although I have some questions. I'm currently attending my local state university, and was contemplating pursuing a degree in IT. My school offers this as a minor, as well as associates and bachelors degrees. I just recently returned to school after being out for 2 years, and am currently doing my gen eds. The bachelor's my school offers in this field have a lot of business courses that I am thinking will almost be useless to me in the job field. Is this true? How much more would a Bachelors in IT matter verses an Associates? Or versus just a minor in the area? Also, would it be better (or possible) for me to get a deskhelp job NOW, or any other IT job, just to get relative work experience in the field? I've done the research and I'm fairly certain I want to pursue this line of work, but for a college student with no official experience in IT, what's the best things for me to do now, to better my chances later when I choose to finish my Bachelors or Associates? Thanks again, Johnny

[@learnitfromwilliam]

Johnny Lofton Hi Johnny, so glad you're enjoying the videos! Great set of questions that I briefly answered in the response below from another reader, but it's worthy of a video simply because I can say it easier on video than writing it all out. Stay tuned and as soon as I upload the video, I'll come back here and tag you. Subscribe to the channel as well so you can see updates -: talk soon!

[@learnitfromwilliam]

Johnny Lofton Hello Johnny, here's a new video addressing your questions. Thanks so much for asking AND being a loyal fan! kzbin.info/www/bejne/bWqli6Shp7N0i68

[@T-Saint]

I'm a junior in high school I made my first computer by my self when I was 14. I want to go into the IT field. I don't know what to go into. I know no one that is in the IT field and need help deciding the job I want to go after. I'm good at troubleshooting but I can't stand to code. I took a computer programming class last year. I don't want to sit behind a desk and talk to people all day. Something hands on would be nice. Maybe what You said with the servers or maybe something in network security. My question is what do I go into in college to get one of these jobs and what do you recommend for me could be any job in the it field that you think I might like. Thanks

[@learnitfromwilliam]

+T-MaN Gaming Hello and thanks for watching and the question. So you've already ruled out programming and any type of tech support / desktop support role that requires phone work (because you don't want to talk to people). So yes, you'd be better suited for an administration type role that works hands on with the equipment. Now you have to decide which area of administration you'd like to go into. Do you want to go with Microsoft, Linux/Unix, Networking (Ie, Cisco), Anaylyst, etc.... Once you decide, then you can figure out what classes to take or which specialized college to get into. Let me just say that you will probably start out in an entry level job that requires some interaction with users (desktop support/pc support), so be prepared for that.

[@T-Saint]

Thanks i will look into those. I figured i would have to start out in something like that. Thanks for the help.

[@learnitfromwilliam]

+T-MaN Gaming Absolutely no problem, I'm here to help!

[@derock55]

Hey! I am in my second year of junior college. I am a Management Information Systems Major transferring to San Jose State next fall. I fell upon the MIS major after switching from CS major, mainly due to the fusion of CS & Business that you get from MIS. Anyways, just wanted to say that I love your channel, I have been (and still am) very confused on a career path after college. My question for you is what is a good job to seek while im still in college in the IT/Business IT field? I want to get my feet wet in the industry and can't really find anything that will give me some real experience that doesn't require a 4 year degree. Let me know what you think.

[@learnitfromwilliam]

+derek antti Hello Derek. Great question. I'm going to create a video on this because it's a good topic and quite alot for me to type in a comment. When I have it uploaded, I'm come back here and let you know.

[@derock55]

Awesome! Thanks so much for the reply. Looking forward!

[@jasonmaye3393]

I have a degree in business but I want to get into IT, what steps should I take. Thanks for the video.

[@learnitfromwilliam]

Hello Jason, first you have to decide on which area of I.T. most interests you and then you'll know which path to take for studying.

[@jasonmaye3393]

Thank you for the reply. The areas that interests me are Networking and Hardware.

[@learnitfromwilliam]

Ok, then start with the A+, Net+, and then CCNA. You can either self-study for these certs or take classes.

[@jasonmaye3393]

OK thanks so much. I probably will do both self study and take classes.

[@Inugashi]

whats the difference between IT and ICS? i am super confused, I am currently a student looking into getting into one or the other.

[@learnitfromwilliam]

+Inugashi Hello. Are you referring to Information Computer Systems?

[@francescodiana4815]

I went to tech school and earned the Computer Networking and Security diploma, which i think it was a waste of money and time since I didnt really learn much.I want to go for certifications like Net+, CCNA, and MCSA. However, when I search for jobs online, most company require an A.S or a bachelor's degree. Should I stick with this path or should I go back to school and earn a real degree? My goal for the future is to become a Network Administrator/Engineer with Server administration skills (AD, DNS, DHCP, E-Mail Servers)

[@learnitfromwilliam]

Francesco Diana Hey Francesco, thanks for stopping by and asking a great question. If you haven't already seen the videos below where I talk about this, start there: kzbin.info/www/bejne/bWqli6Shp7N0i68 kzbin.info/www/bejne/pGjYhaiiYpeLpsU If you still have questions, I'll be glad to help.

[@itsnotallrainbowsandunicor1505]

I have heard people getting jobs based on experience and grit over those with degrees. If you can show your stuff, you might get a good foot in the door. Also, there are so many programs online where you can complete your associates, or bachelors. Just be careful with your choices, read the reviews. Obviously itt tech is out of the question and for good reason :P

[@bullishbear277]

I have a bachelor in telecommunications and I'm looking forward to starting a career as a network engineer in the US (configuring network equipment and deployment of IP networks and services). The problem is that I have no work experience, so I'm looking for an entry-level position, but right now I don't know what path to follow. Where should I start?? What is the best plausible entry-level position to build my career?? What skills should I build to start off? I could go out and take my CCNA tomorrow, but I doubt someone would take me seriously without proper experience Any suggestions, please?? I'd REALLY appreciate it.

[@learnitfromwilliam]

LOL at your profile name. Si no me importa, por que te voy a decir mis recomendaciones? :) Well, if you can pass the CCNA, then by all means do it. That's a huge test and accomplishment and companies will appreciate it. However, you'll have to start someone at the bottom so helpdesk or desktop support.

[@bullishbear277]

Information Technology Q & A Show Jajaja, yeah, I couldn't think on another alias for my profile 😀. Thank you very much for your advice, I really appreciate it. Oh, and you got me, huge surprise, didn't know that you spoke Spanish 👍👌.

[@learnitfromwilliam]

I sure do...grew up on the border of U.S / Mexico

[@shahjahanblouch3096]

plz sir help me about the IT field.i have done the BSCS and also worked in ASP.NET some time but tell me about the next which is it ??????

[@learnitfromwilliam]

Hello Shah, I'm not sure what you are asking me?

[@waynelim8396]

Hi Mr William C, can you please list out the difference of an IT degree and Computer Engineering degree? I really appreciate your reply to this comment.Thing is I'm just ok at math.

[@learnitfromwilliam]

+Wayne Lim Hello Wayne, appreciate you watching the video's and asking a question. There are different IT degrees and then there's Computer Engineering which is specific. It does require lots of math. So you'll have to look at the different IT degrees out there aside from CE. One thing I can say is that with any Bachelors degree, there will be some math courses in the curriculum which is normal for any BS degree. But if you go the route of a technical school, they don't focus so much on mathematics, it's more concentrated on the I.T. field. Make sense?

[@wowcrazy70]

any books you recommend to read that'll help me get extra knowledge on computers?

[@learnitfromwilliam]

+wowcrazy70 There are lots of books but it depends on what area of I.T. you'd like to focus on. Once you figure that out, then you'll know what books to read. Ie, networking, programming, windows, linux, etc..

[@channelunderconstructionvc1517]

hello , is it big different between programmer and developer ? aren't they just writing codes ?

[@learnitfromwilliam]

Yes, both of them do the same work.

[@tabithanjafuh5399]

hello Mr. William please could you tell me where data analyse falls and what certifications to get,if you want to get a job as data analyses for a beginner in IT. Thank you will be waiting for your reply

[@learnitfromwilliam]

Hi. Data Analysts does fall within I.T. and there are certification programs. Best thing is to google that and see what options you prefer, Ie, online or physical school near you.

[@tabithanjafuh5399]

Thanks

[@EvaSlash]

Very informative video! Is there anywhere in IT an Accounting major with some IT certs could be useful? My school offers an MIS degree, however the classes are so basic that they end up just giving you basic foundational knowledge, and I never saw much value in an MIS degree. I always felt IT certs were the way to go because they seem like a truer test of knowledge believe it or not! Of course I know you need experience too.

[@learnitfromwilliam]

I don't know where accounting would fit in with I.T. An MIS degree is too generic in my opinion. Sure it'll look good on a resume but what will you do with it? The bigger question to ask yourself is what area of I.T. do you want to work in? Then you figure out which educational path to follow.

[@EvaSlash]

I would probably like to work in the area that maintains, and keeps up to date the information systems. So I suppose I would like a more administrative role. Only reason I chose to study accounting was to make myself more financially literate and have an idea of the financial sides of a company, so the accounting education was more of a "personal thing" for me if that makes any sense. Maybe I can try to self study for some IT certs and start out entry level or something. Feels kind of weird though because my major course of study is in Accounting and it is kind of late to change it to anything else.

[@learnitfromwilliam]

So you don't plan to use your accounting degree?

[@howardmathews5572]

What if I like IT (my major and I got Bachelor) but have no interest in all those aspects 😂 I'm kinda lost as to where to proceed in this field, for example if I were to take a Masters or applying for my next job. I've always loved graphic design and actually won some logo contests online, but I don't feel like it's my thing or in other words, I don't like it as my career. So I narrowed my choices to web developing and networking but I'm still confused cause I hate coding and I don't know that much about networking. I would really appreciate your advice :) I'm 26 by the way with no experience in IT (long story) so hopefully I can still start over.

[@learnitfromwilliam]

Hello. If you hate coding, then web dev is not for you even though it's not 100% software coding, you still need to have a good grasp of code and how all that works. So what I read is that your interest is narrowed down to Networking. But what type of Networking? It's a broad term. You want to be a network administrator who runs and manages networks for businesses? Or specialize in networking as in Cisco terms where you're working with routing and switching and even VOIP? If either of those are what you desire, then start studying for those areas(certifications). A bachelors won't help and neither will a masters. It'll look good on a resume but in practical terms, it's all theory and whatever else they put you through in those curriculum's. Hope that makes sense.

[@howardmathews5572]

Whatever section that gives you more freedom, because no one likes to physically work like a machine dealing with routers and switches and being called on late night for help (I know I sounded lazy lmao). As for web development/design, aren't there modern applications that make the job a lot easier, e.g. Dreamweaver and WYSIWYG stuff? To be honest I'm leaning more towards web development to kind of utilize my passion for design, and from what I understand a lot of employees out there use these softwares so they don't have to write every bit of code, hell I heard most of them rely heavily on readymade templates, do some copypasting and call it a day. Not to say I want to go that route, it's just that I think networking is a lot more exhausting in the long run with very less freedom. Still have that strong interest in it though, but it's a whole new topic and hopefully if I end up going for a CCNA it won't take very long studying it. I'd have to disagree on your last part, cause in my opinion a degree definitely makes your life easier in taking that very first step and "getting your feet wet". Thanks for your helpful info :)

[@learnitfromwilliam]

Yes web devs do use programs to assist them in the design. Like I said earlier, web dev is really not coding or software design but entails a little bit of it. If you love design, then you may like web dev since it involves lots of creativity. As for the level of stress and work/life balance, that depends. If you're a freelancer, then you control your time. If you work for a large company that works on their internal web applications, then you might deal with some of the headaches. You could also work for a small web dev company where it's less stress and demand. So it really depends on alot of factors. Here's the deal. Most any job in I.T. is not a Mon-Fri 8-5. You can plan on 40-60hrs a week including weekends and holidays. It's just the way it works because as you know, when systems are down, all hell breaks loose and we are the responsible players regardless of time of day. And really, in any profession, most are not working 40hrs a week, it's usually more. Sounds very discouraging I know, but that's why my intro video says that I'm "raw and real". :)

[@howardmathews5572]

Thanks for your clarification Mr. William!

[@learnitfromwilliam]

Anytime!!

[@kelvin-williamsodarikpe8125]

good day sir, i am kelvin i study information technology, i want specialize server administrator and i want to be good it i don't known which professional exams . honestly speaking i love IT but i have not do any professional course , please advice me what to do right now

[@mr.z3161]

I was thinking about looking into the field of IT. how do I decide what is the right school for certifications? beside the cost obviously. I live in MD, DC,VA area ...thank you

[@learnitfromwilliam]

+king Zeus Hey King. Not sure what school because I just don't know the area. You'd have to scout out the one's near you and see who has the best program. I'm sure where you are, there's no shortage of options. If you are a self learner, you can probably get certified on your own by using study materials and online classes.

[@mr.z3161]

+Information Technology Q & A Show (William C) ...thank you for responding. ..have a good one ..

[@learnitfromwilliam]

+king Zeus Anytime King!

[@katygonzalez7422]

Hi information technology q & a show ,thank u for making this videos i appreciate it i have a question for u, i studied computer programming and information technology, i did not really like the idea of programming even though there is a lot of money there like u said, i am really having a hard time cause i do not know what path to take currently i am studying for the a+ because everyone says that is how i start a career in information technology what i really like is software ,SQL, and i few more things ANY ADVICES FOR ME? thank U FOR READING THESE HOPE U UNDERSTAND ME,. ENGLISH IS NOT MY FIRST LANGUAGE

[@learnitfromwilliam]

Hi. A+ is a good start because it gives you some of the foundation of I.T. If you enjoy SQL, then get certified in database administration unless you want to be a Database developer then study that.

[@1000shadowpandas]

Hi, I don't know if this is a stupid question, but isn't programming/development part of Computer Science?

[@learnitfromwilliam]

+Leejoong joong never a stupid question in this industry. Yes those areas are usually covered in those degrees but I would advise taking to someone at the university first. Thanks for watching!

[@1000shadowpandas]

Okay thanks!

[@uncleruckus7316]

Hi, Ive just recently obtained CompTIAs A+/Net+/Sec+, prior to that I was serving 7 years in the Army as a satellite communications specialist, with all of those up above what job can i realistically get with those certifications alone and would my background prior would count as experience within the realm of IT even though Ive never technically setted up a network, but was exposed to alot of it, thank you in advance for the reply and your time

[@learnitfromwilliam]

First, thank you for serving. I admire those in the military. Being a veteran, you have an advantage especially with IT jobs in the government agencies. Look there first for help desk type work. You can find PC technician work as well to start and maybe even JR network tech. Where you live is also a big factor.

[@uncleruckus7316]

@@learnitfromwilliam Thank you for the reply, I'll definately look into that

[@dmac6543]

what path would security fall under?

[@learnitfromwilliam]

Great point Dee Man. It would probably fall under a section of it's own especially now since it's such a huge part of I.T. Thanks for asking and watching!

[@Danny-jz9mj]

What if you work for the sheriff's office?

[@learnitfromwilliam]

What type of work do you do at the Sheriffs office? Are you looking to change career paths?

[@snax3112]

Hello sir, this is my first time watching your video and it was really helpful for me to know what kind of IT field I am fitting into with my CCNA certification. By the way I have one question about putting my feet into the door of entry job in that network engineering field. I am going to community college to obtain associates degree and already have got my CCNA and studying for CCNP and planning to be certified CCNP right before I get my associates. I have my own lab at home and having lots of hands on experiments but I do not have any experience with real job in networking field. But when I check out all the hiring job websites such as monster or indeed, most of them require job experience in IT field EVEN ENTRY JOBS!.. I mean how can anyone start entry job with a great potential if they do not have any chance to even apply for an entry job?

[@learnitfromwilliam]

+Kevin Song Hello Kevin and welcome to the channel. Glad to have you here. I have two videos that speak about this topic of getting entry level jobs with little to no experience. I highly recommend you watch them. Here's the links: kzbin.info/www/bejne/lWKXandtlrurfM0 kzbin.info/www/bejne/pKqch59nmcZpkKc kzbin.info/www/bejne/hZTGo5Klo92qiLM (this has some good stuff as well) Remember to include any/all experience you have on your resume including what you've done in a home lab. It all counts. You're kicking ass by the way with going for all the Cisco certs. Keep going! Let me know if those video's help.

[@NadirAli1982]

Thank you very much for the informative video, love from Pakistan

[@learnitfromwilliam]

Thanks Nadir, I really appreciate the love!

[@1stresponsevideo]

Hello again. I seem to get in on your older video's but one day I will catch up. Couldn't find another route to contact you.. Here is what were are dealing with. My career in I.T. began in Computer Technician, but continued to climb Tech Support, Exchange / AD administrator then my career made a tragic stop. The next 7 years I was in a wheelchair and was unable to to work.. Had surgery and began to walk. Now I'm back but in my mid 50's and taking A+, Net+, Sec+ and have a few limitations. Cannot stand for hours at a time, cannot work 3rd shift or on call due to meds. There is a government agency working with me to assist in finding a job. My question is what positions other than Help Desk do you think of that would work?

[@learnitfromwilliam]

As you probably know, most I.T. jobs are not very physical and you're sitting most of the time. So, I think you still have a ton of options so don't let that stand in your way. I'd think the only position that would require movement would be a pc tech because they are constantly moving hardware around (pc's, printers, etc). But any type of admin work, you'll be fine.

[@1stresponsevideo]

@@learnitfromwilliam Thank you for replying it gives me something to go by. Thank you for doing the videos.

[@detratucker2302]

What do you mean

[@walterbaldemor2128]

Should you be a college graduate,? is that a necessity ? Thanks

[@eddier2k9]

How does management information Systems play a role in all this?

[@learnitfromwilliam]

Info Sys is part of the whole IT ecosystem and not a specific job title. I think I talked about this specific topic in a video to break it down.

[@emmanuelsaintsurin3741]

Can I get a job in management with BS degree?

[@learnitfromwilliam]

Hello. It depends on the exact BS degree and what field you want to manage in.

[@Random-rt5ec]

As long as there are H1-B visas there are no IT jobs that pay a living wage for legal Americans.

[@learnitfromwilliam]

Hello Susan. That's a quite ignorant thing to say. Why are you so salty about this? Was your job threatened by those folks? It's a big issue for sure but to make such a comment is very far off base.

[@Random-rt5ec]

Help President Trump build the WALL and deport all H1-B visa’s out of the USA. I lost 2 awesome paying IT jobs at Fidelity Investments and another at the Stop & Shop grocery store to H1-B visas. In all 3 cases I was required to train my H1-B visa replacement.My advanced degree in software engineering was a complete waste of time.Don’t waste 1 minute of your time training for a career in technology until the H1-B visas are gone.

[@learnitfromwilliam]

I'm very sorry to hear that. I recently saw a story on 60 minutes where they interviewed I.T. staff from a hospital in SF Cali that were all replaced and had to train their replacements. Exactly what you described. It's very disturbing and I don't see any slow down of this type of behavior from big companies. They are all about the bottom line and unfortunately, the I.T. dept always gets the biggest budget cuts. I understand your frustration but I wouldn't go so far to say that you should not pursue a career in I.T. because of this. There are companies that still value hiring and keeping employees who are from the states. If you're a software eng, you've got skills that are very advantageous and you will find work. Many ppl forget that you don't have to work for a big fortune 500 company. There are a ton of startups that are looking for talent especially in software eng. And many of them have remote workers so you don't even have to go to an office or be in the same state. Bottom line, there is a lot of opportunity so don't give up!

[@TheOlavarria49]

I think you should be a consultant, you talk too much

[@learnitfromwilliam]

I would be a great consultant, thank you. But the reality is that I do not talk that much. I'm actually quite an introvert and quiet. But when you're presenting information on a whiteboard, you have to explain in great detail and that's what I do. That's the purpose of this channel.

[@TheOlavarria49]

Thank you, for your composure.