Basic Skills for Entry Level Computer Jobs (what you should know)

[@ChibiAlly]

I'm about to start an entry level IT Help Desk job. Admittedly, I don't know much aside from the very basics of computer functioning. The job plans to train me, but I wanted to look up some things on my own. I found this very helpful. Thank you so much.

[@learnitfromwilliam]

Congrats on the new job. There's plenty of info on the web to study/read. I would suggest reading up on the material used for the A+ and Net + exams.

[@ChibiAlly]

Do you have any books or free site suggestions?

[@mennoace]

Hey. Might be a bit late with this answer to your question, but I would suggest youtubing for Comptia a+ material. There are plenty of vids explaining and going through the stuff that's in the books for those certifications. Once you know what's in the books, Google is your free study.

[@thebrainchild]

Professor Messer here on youtube.

[@theamchairphilosopher2213]

There are a lot of "free" IT training education, but I suggest you invest in commercial education, as a lot of it is more organized, and it will teach you more effectively. If you are going to make it in IT, you will need to keep your education up to date. Make sure you can back up what is on the certifications, versus just "passing" them. Certifications are one of the best ways to stay up to date, and they help you progress in IT. Always keep getting them, and do not stop. One of the most important skills for any IT person, is to know how to troubleshoot properly, because there will be times, where you encounter issues, you have no experience with, and nobody is there to help you.

[@Nick-zi4sd]

I have my first entry level interview Monday morning after working as a Security guard for the past decade. I'm half way through a degree in IT with part time/distance learning and got the A+ a few months ago. To say I'm nervous is an understatement. Thank you for making this video it's been really helpful.

[@learnitfromwilliam]

Awesome. Make sure you watch the video I did on "how to prepare for the interview". It will help alot. Let me know how it goes. Most important part of the interview...just be you!

[@Nick-zi4sd]

@@learnitfromwilliam hi, I got the job!! They offered it to me at the end of the interview! I start after I work my notice at current job! Nervous for the career change but really excited!

[@learnitfromwilliam]

@@Nick-zi4sd Hell yea!! Congrats. I wish you lots of success. Let me know if there are any situations/questions that you come up with at the new job that perhaps I can help with.

[@canwatrahuma1569]

Hi Nick, do you mind teaching me. Thanks

[@ompk142]

Hey nick. Can I ask what degree you went for in IT.

[@habtomgebremichael6118]

Great! "When the student is ready the teacher shows up." Thank you!

[@learnitfromwilliam]

+Love FaithHope Glad it helped and thank you for watching!

[@Illumin8ed79]

Great video man. A lot of stuff that really needed to be said, havent come across a video that spells it out so well though. As an inspiring IT person with not much hands on under my belt but a whole lot of school, it was nice to hear that we shouldn't be so intimidated by the dreaded "list" of job requirements. Thanks a lot.

[@colonelvector]

Fantastic video. Insightful and your presentation style is clear and confident

[@learnitfromwilliam]

colonelvector So very glad it helped and THANK YOU for the compliment! Make sure to come back anytime and ask questions if you have them.

[@petraslobodova4979]

Thank you for the video, it is clear and concise for me and giving me a good insight as a beginner, I am starting in the IT role and quite happy about it but need to build from the ground so your videos help me to build the wider picture step by step. And it is good to see the person presenting, not just watching the presentation and hear voice behind! :)

[@learnitfromwilliam]

thanks so much for the comment and for watching! wish you the best.

[@unheardr0b0t69]

Thank you for the information! I have been struggling as a college student to go apply for an IT job, and with this information I am damn confident I will get many calls!

[@learnitfromwilliam]

+Unheard R0B0T Glad it helped. Make sure to watch my videos on interviews. Thanks for watching!

[@clintsap4614]

awesome video brother, transitioning from law enforcement for a lifestyle change. I'm currently in a cyber security boot camp in Cali and going for my first IT help desk job Monday. I stumbled upon this video and watched the whole thing,love your attitude and straight forward realistic approach.

[@learnitfromwilliam]

really appreciate that! Make sure to watch my video on how to prepare for the interview..it'll really help. Let me know how it goes.

[@veronicavillanueva-naz7300]

This is so helpful! I've had experience with customer service and technical support but I don't have much knowledge on what to expect at the job I applied for as a technical help desk analyst. I am looking for some tutorials on youtube before I start training and I feel very lucky to see this video. definitely going to watch other videos on this channel!

[@learnitfromwilliam]

So awesome that it helped. Wish you a ton of success!

[@kevingordon669]

I just earned my A+ last week, talked to 20+ recruiters so far. It's nice to finally get out of study mode, starting my NET+ soon after I land a job. Damn there's a lot to learn. Turning a hobby into a career isn't easy but I'm down. Thanks for the vidjos, we are some lucky people

[@learnitfromwilliam]

Wish you lots of success. Thanks for watching.

[@NoDidddy]

Did you get a job yet?

[@katygonzalez7422]

Hi Kevin what study materials did you use to pass the a+ thanks I wish u all the best .

[@CTManSir]

Thanks for the help! I'm switching careers and this really helped to show me the big picture of what basics I'll need to learn before I can get started. Much appreciated!

[@learnitfromwilliam]

+CTManSir Awesome, so glad it helped and Thank You for watching!

[@halomasterfs]

Thank you this helped! I started an IT systems administrator job in April, my first job in IT. I'm liking it so far, networking is new to me but I'm able to do my research to stay in this position.

[@learnitfromwilliam]

Awesome to hear that. Thanks for watching the videos!

[@xp10290]

This is a great video man! I appreciate you sharing this. I'm currently in the process of applying for various IT entry level positions its hasn't been easy even an AAS CIS but I know something will come.

[@learnitfromwilliam]

Thanks for watching and wish you the best!

[@Emma-oy7dy]

Thanks so much for this video! I'm just getting into the field, I'm starting classes at the end of the month and it's very exciting. I've been in customer service for about 7 years now and can't wait to bring my skills into a new industry. Your video made me feel much more confident that I will land my first job in I T soon. Thanks again!

[@learnitfromwilliam]

awesome, thanks for watching and I wish you the best!

[@narefeen2003]

You got all covered. I was studying everything randomly, now I have a outline. Thanks man

[@learnitfromwilliam]

Thanks much! Good luck.

[@NYGFRANK87]

This is a 2 year old video that made me absolutely feel much more confident. Thank you! I am going in for an interview this Thursday.

[@learnitfromwilliam]

Good luck with the interview. But makes sure you watch my video on how to prepare for the interview. Watch it twice!! Then let me know how it goes.

[@alleshandrecapitta7233]

Man, let me tell you your videos has been so good, it helps so much in the way of think and deal with end users. Typing from Angola (Africa). Keep with it.

[@learnitfromwilliam]

So glad they help. Thanks for watching!

[@rionskol2046]

Thank you so much! This overview really helped. I just got hired as a Computer Operator.

[@learnitfromwilliam]

Awesome. Wish you lots of success.

[@nicolewhitley3640]

Did you go college or just got certifacation

[@diegourena583]

I have just been moved to a help desk position in the company I work for, this video has been super useful for me! Thanks for sharing your knowledge!!!

[@learnitfromwilliam]

Awesome Diego, thanks for watching and I wish you lots of success!

[@jimnunya1253]

I started doing Helpdesk about a year and a half ago now. It's a fast growing medical device company that has a lot for IT to do but our team is small and there is no lack of critical project, tasks and issues. I am being called a level 3 but I see my skills still at level 2-2.5. This is mostly due to me being a slow typer and lacking on trancsribing my notes. I am so behind on tasks and projects but this is the nature of the beast where I work. I'm out of the frying-pan and into the fire but still hanging in there! What I would say to anyone wanting this position is "have good typing skills and take more notes than you need. - Like the video stated, DOCUMENTATION is the key. Documentation of known bugs/fixes will shortcut a lot of issue time and allow you more time for your bigger tasks and projects. - *Here is a response I left for another person from below that doesn't take good notes. "Bring a notepad and pen, a notepad and pen, a notepad and pen, take notes, notes, notes, notes and more notes! If you have a scan folder to use, scan your notes and then shred the paper versions. You don't want sticky notes & notepad papers with company info lying all around your desk, this will make your IT Dept. look trashy and make your boss unhappy!! Take short informative notes all the time. You can build on these as you go along. Create documents with added details about your notes that will have better context, structure and clarity. Eventually you will have a nice KB for yourself. Take notes as you fix things and create how to's then validate on a system that needs this same issue fixed.. Follow 'your' documented procedure and make final changes of steps you may have missed. When certain that your process is on point, add it to the iT knowledge base for other IT members to use. Good luck to you in your IT adventures!

[@butlertiarra]

This video was very informative! I'm a programmer student and I have been researching a lot on what I need to know about entering the tech industry. You have ease my nerves a little bit! Thanks!

[@learnitfromwilliam]

+Tiarra Lesbian Glad I could help. This video was more informational for folks outside of programming but it's always good to know some of the basics I discussed.

[@StevenSmith-qz9zg]

Good stuff. Just like to add that there are usually some semi-recent used and cheap computers at second hand stores if you want to learn how to replace hardware, install new programs, test, play, etc. I did that alot back when it was still the x86 (like 286) times, but for anyone today.. :)

[@learnitfromwilliam]

Right on Steven, thanks for watching and the great advice!

[@christking8844]

I loved the overview, as my background is quite extensive, but in radiography, MRI, and CT, and from the DOS days. So I found it VERY helpful, as my confidence has been dinged by someone who was just being cruel. Thank you...Also I liked the bullet style, and very concise

[@learnitfromwilliam]

Much appreciated and wish you lots of success!

[@BoomWahDis]

Thanks very much for this info .I just got out of school for IT and by looking at these jobs descriptions I was totally scared cause in school its like they don't even teach none of that stuff .Now I know how to deal with that problem,thank you .

[@ryanly4353]

You are awesome bro. Thank you. Nervous for my first interview, so I'm just going through some stuff and this really helped.

[@learnitfromwilliam]

So glad they've helped. Make sure to watch the video I did on 'how to prepare for the interview'. It's really good. Let me know how it goes after the interview. Thanks so much for watching!

[@ijamesix7518]

I'm doing an IT Support and Installation engineering, this helped loads !

[@learnitfromwilliam]

Sweet, thanks for watching!

[@adamcamarena8329]

this video... 100% amazing! to build some confidence on a person entering the IT field can be intimidating, but he explains just enough to get you started on hitting that goal! well done.

[@learnitfromwilliam]

Really appreciate that Adam! Thanks for watching.

[@adamcamarena8329]

Keep it up man. Your videos give great advice and promotes positivity!

[@lovedtm]

Thanks for sharing the knowledge

[@liladejesus132]

This was very helpful. I'll be having my first interview for a help desk position next week and I legitimately have no clue what to expect yet. Videos such as yours are really informative for newbies entering the IT field. Video may be from 2015 but it was informative, thanks for sharing!

[@learnitfromwilliam]

Make sure to watch my video on “how to prepare for the interview”. It will help you. Let me know how it goes.

[@kalMHe]

You just uplifted my spirit on planning to join IT 😊.👍

[@learnitfromwilliam]

+mathiew fessehaye Love to hear that Mathiew! Thanks so much for watching.

[@johnadamkiewicz7072]

thank you for the info on needing to know Email flow better as well as helping clients with these issues

[@learnitfromwilliam]

+John Adamkiewicz anytime John! Thanks for watching!

[@georgepadmoreofori8778]

my first time!!! Am overly impressed!! 🙏🙏🙏 KEEP THE GOOD WORK UP!!

[@AFFECTNYC]

Great video man especially for someone like me who's just beginning my major in cis

[@learnitfromwilliam]

+Anthony Villar Very happy to hear that Anthony! Let me know how else I can help along your journey.

[@rommelaquino1808]

Great video and great blueprint on tackling this subject.

[@DaViewdotcom]

This video was a huge help!!! Just starting to get into the field and i can finally say I feel alot better now knowing what i am getting myself into entirely. Thanks a bunch!!!!

[@learnitfromwilliam]

Thanks Andy for watching and glad it helped.

[@PresidentEvil2]

Four months from graduating from my program and I just found your channel. Glad I did, thank you for this. I'll be job hunting soon.

[@learnitfromwilliam]

Awesome Kevin, thanks for watching! Make sure you watch my videos on preparing for the interview and other tips around that subject.

[@pitolocopirrin5687]

Thanks for sharing all of this information brother! So helpful Since I wanna get into this passion of mine

[@learnitfromwilliam]

Thanks for watching!

[@pyzmattooey]

People should also think about learning Linux if they're thinking about working for a big company. I never worked with Linux until I got my current position. I'm glad the 902 A+ exam covers a little on Linux and Mac OS.

[@learnitfromwilliam]

I have to agree with you and I didn't really figure that out until the last two interviews I did, both with Linux admins. There's alot to be said about that O/S and I encourage ppl to now look at it as a career path.

[@torianoevans]

Thanks! May be your Best Video on the channel, very thorough and a great reminder for myself.

[@learnitfromwilliam]

Thanks so much and for watching!

[@dimeolas777]

Thx for this and for keeping it here for a few years. At 60 am studying for my A+. Managed in retail for 30 years and dont want to die there :). Love computers so going to change careers. You've helped supply some direction so thank you also for that. Will see what other vids you have, take care.

[@learnitfromwilliam]

Thanks so much for watching and I wish you the best.

[@chilishamrock4758]

i'm about to attend to my interview in 3 days, you have no idea how this helped me, thanks brother.

[@learnitfromwilliam]

So glad it helped. Also make sure to watch the video on how to prepare for the interview that I did. Wish you the best!

[@sianacampbell3028]

"There's a reason they taught us how to write in school." YES! Someone had to say it!

[@learnitfromwilliam]

It’s really a-shame how many people can’t write. Such an underrated skill that people overlook especially in IT.

[@ericschnuphase852]

So true

[@stevenhulbert6973]

@@learnitfromwilliam I watched a video today where their website offered "trainnig"

[@lcweakley1794]

First time! I must say that i really needed to hear this. I'm a beginner and brand new to all the technical aspects of computers. This was very motivational and needed, Thanks!!

[@learnitfromwilliam]

So glad it helped. Wish you much success. Let me know if you have questions.

[@disgruntledvet28]

Thank you for clearing that up as far as job listings that perspective makes the position less intimidating

[@learnitfromwilliam]

Thanks for watching

[@learnitfromwilliam]

In this episode I break down the different job requirements/fundamentals you should have when looking for an entry level job as a new person in the I.T. field. Go here now : www.askwilliamc.com Thanks for watching!

[@learnitfromwilliam]

***** Hi Daniel, Thanks for stopping by and asking the question. Check out these two vid's I did on this topic and let me know if they help. If you need further clarification, let me know! kzbin.info/www/bejne/gJvNk4uhe6aqorc kzbin.info/www/bejne/bWqli6Shp7N0i68

[@ericlembeck9686]

Information Technology Q & A Show I'm really happy you mentioned the unrealisticness of these job postings. Makes me feel a bit better about going out there and trying. I know I'll never learn everything out there but just enough that I'll still be well rounded in the tech world.

[@samratprasai5305]

i like the ways u explain things... keep up the good work

[@learnitfromwilliam]

+Samrat Prasai Thank you Samrat for watching!

[@mday4183]

I appreciate people like you! Thank you so much! You deserve the likes and it's definitely worth subscribing to your channel!! May God bless your life.

[@learnitfromwilliam]

thank you so much!

[@OGForEverProd]

You have no idea how your videos helped me for my first interview. :D thanks I actually got the job

[@learnitfromwilliam]

OG, seriously? That really makes me happy to hear! It's what keeps me going. And congrats on the job!! Any specific things that helped? I'm always curious. And can I screenshot this comment and save it for a future testimonial?

[@retro64gamer32]

Thank you for such a great video into starting in IT

[@learnitfromwilliam]

+Retro64Gamer Absolutely, let me know if you have any questions either through the comments section or send me a private message.

[@SJR-kn7le]

Nice UCF flag! Almost transferred to UCF for Comptuer Science, but opted for Florida's new Polytechnic University in Lakeland. Cheers to Central FL!

[@learnitfromwilliam]

Nice! Wish you lots of success. Let me know if I can be of any assistance.

[@notsocasual4089]

+Sam R. What made you want to choose Polytechnic Uni. over UCF? I'm having a tough time choosing between these two right now, looking to major in IT or Networking but there's so many good colleges down here in Florida and I'm not sure what the best pick is. Any advice would be nice :)

[@SJR-kn7le]

I chose Poly mainly because of their scholarship they have going on, and their location. It's 30 minutes away from me, and Orlando is a pain in the butt to navigate. Lakeland is a city with lots of opportunity. culture, and nightlife. Also lots of places to study. They pay for $3500 of my tuition ($5000), so I'm basically only paying $750 a semester. I'll pay less than 10k including books and such for a bachelors in Computer Science with a focus on Cyber Security. Poly is definitely a challenge, and we just received our regional accreditation. At Poly, everyone is focused on technology and engineering, so it's a great environment for someone looking to enter the tech industry. I'd recommend taking a tour of both schools and deciding. Give it ten years or so, I think Poly will be well on its way to being THE engineering school in Florida.

[@notsocasual4089]

Wow, very useful information, thank you.

[@alexandriahutchinson7933]

This was my first time here. You get a thumbs up and I subscribed. I got my bachelors in IT in 2016 and still looking for that entry-level position. I have A+ Cert+ certification textbook that per you I will go back and look it over again

[@learnitfromwilliam]

Thanks so much for watching! I have other videos on how to get into those entry level jobs if you haven't already seen them. Wish you lots of success.

[@thisisrebecca220]

This is super helpful. Definitely going to investigate A+. I always wondered how I could get into this field without prior experience and what you've said has made so much sense. I'm going to do my research!

[@learnitfromwilliam]

Glad it helped Rebecca. Thanks for watching!

[@vodaz9109]

I'm constantly receiving job offers for IT positions from my resume, but I email them back or call them, and there is no response, or I'm suddenly "not a good fit" for the position. Why reach out to me in the first place? A hiring manager gets bored at their desk and decides to try getting your hopes up for naught, I guess.

[@learnitfromwilliam]

Those are most likely recruiters and MOST of them are a bunch of idiots just spamming ppl with no desire to really help.

[@kewlbns69]

you know what amazes me is how often i can call my ISP and the T1's literally have zero knowledge on some real basic networking stuff...one operator literally asked me "what's a ping?"

[@learnitfromwilliam]

Kewl Beans It's a sad fact but there are many people in jobs that really shouldn't be. I get that some folks are just starting out, but yes they should know those very basics.

[@kewlbns69]

bugs me cuz i'm a geek and i'm often disqualified from those kinds of jobs solely based on the fact that i lack the ability to ambulate. xD just being a wise ass but i can generally tell within 10 seconds from the start of an interview that i'm not getting the gig.

[@learnitfromwilliam]

Kewl Beans I can tell you that just by making the assumption in your head that you're not getting the job is the dominating factor. You need to change that mindset or else you'll keep getting what you put out. The universe responds quite nicely to the energy you provide it. Ya this all sounds like a bunch of bullshit (as some would say), but I promise you and anyone else that reads this, it's 100% fact. So next time you go for an interview, tell yourself the story that you will nail it, crush it, and do great things. Even if you don't get the job, just having a better attitude will make the entire experience better. Trust me on that.

[@kewlbns69]

Information Technology Q & A Show you missed my point. i've heard more stupid excuses from HR's not wanting to hire me. i was told by a bank i was over qualified for a data entry position. fine whatever...but turned down at a video store for not having cash handling experience? it's not my mindset that's the problem. even tho it's 2015 the world still sees a guy in a wheelchair as a useless cripple. that pretty much cancels out any and all credentials i happen to have. i've gone through MCSE and A+ certification courses at an actual microsoft/compTIA sanctioned training center. there's a reason 60% of disabled americans are unemployed and it's not because we're all incapable of performing any job function. i do on occasion provide technical support to my friends and neighbors but even a lot of them have issues paying me for it. apparently $30 flat rate for a house call is "too expensive" for some. and a while a few extra bucks once in a while is nice it's definitely not "steady income." the only tech job i actually had was a shop run by a guy selling illegal copies of windows xp. i quit that job like a bad habbit soon as i figured out how he liked to do business...plus he wasn't really paying me either...

[@learnitfromwilliam]

Kewl Beans I guess I didn't have the whole story before my last comment. I can understand your situation; it's a difficult one for sure and I don't really understand the hang up with companies who are reluctant to hire folks that are physically disabled. I'm sure you're more than capable to perform the job functions. I don't have alot of suggestions for you other than to try and find a remote gig or start your own gig online. Sounds like you've got some great knowledge. I'd say that when you interview in person, you've got to really make an impact on them to consider you. It's all about how you present yourself with your knowledge, personality, willingness, and how much value you can provide to the company.

[@zochbuppet448]

This guy is a total professional. He's a natural teacher...I can say this as I've spent too much time in school. (ashamed to actually say). He's giving you information and insight that you probably wouldn't get get with hard core IT types. Notice how he even says guys and Gals, some people you have to hammer into their heads that there are some women in IT and technical fields. Just some little things that i pick up on.

[@learnitfromwilliam]

Zoch, that's a great compliment, really really appreciate that.

[@damzandy9627]

Thank you for this video. I'm new to the field and after watching your videos I feel more confident about how to approach the beginning stages.

[@learnitfromwilliam]

Thanks Damz for watching and I'm glad it helped!

[@elbanks1]

Great Video !!! I am looking for a job in IT. I recently graduated form college in Information Technology and do not know where to start in my field. Why is it hard to get experience in a field we put so much time in and we are not giving a chance?

[@learnitfromwilliam]

+Evan Banks Hello Evan. What type of degree did you graduate with? Did you watch my video on how to find an entry level job? That should help with your second question.

[@elbanks1]

I have an Associate Degree in IT and yes I watched the video.

[@charlesbooth7055]

Try working for a bank

[@vittosamer2905]

@@charlesbooth7055 but they need experience as others !!!

[@alexanderrow7643]

I know this is really late, but What part of IT were you under. Networking, System Admin, Programming, Cyber Security, etc. The other question was if you had a chance to co-op, I know co-ops help you get experience while in school, and it's what I'm going through now

[@jairoquiros1606]

Thanks

[@learnitfromwilliam]

Absolutely, thanks for watching!

[@misspissiles]

Product support specialist/IT help desk interview in the morning. This was a great brush up!

[@learnitfromwilliam]

+Justin Snow watch my video on preparing for the interview. It's fire.

[@joaotorres634]

thank you for actually giving honest advice about how the it world really works

[@learnitfromwilliam]

And thank you for watching.

[@yyeppesz]

Why do you alternate between CAPS and lower case on the whiteboard? Would an employer care about that?

[@learnitfromwilliam]

+yyeppesz This made me chuckle a bit because it's a great observation. It's the same reason all the my sentences are on a slant when I write on the whiteboard :) The truth is...I have shitty penmanship(you should see me write on paper...even worse). That's the problem in today's world where 99.9% of our writing in on a keyboard. Employers have no clue what your penmanship looks like so it shouldn't matter. Resumes are typed, emails are typed, everything is typed. So I wouldn't worry about it..I'm not. The key is that my grammar is proper and THAT, I AM great at. So I don't know if your question was a serious one or not, but I gave you the honest answer.

[@learnitfromwilliam]

***** Never heard of CamelCase, very interesting. I can see your point about having OCD.. :)

[@Ghorda9]

not just vb but programming in general

[@learnitfromwilliam]

JaMarcus Horne Appreciate that my friend!

[@flash26573]

Information Technology Q & A Show for the aspiring white hat, is network + needed or can I skip and go to ccna? Is ccna needed,or can i skip and survive with my network +?

[@learnitfromwilliam]

flash26573 If you're aspiring to follow the Cisco route, I'd start with the CCNA. It's a tough exam so you'll have to study your ass off! But Cisco work is fun if you like working with routers, switches, firewalls, etc. The Network + will also help for admin stuff and will always look good on a resume because it's such a widely known cert. You can always start with the Network + , get your feet wet and then move on to the CCNA.

[@flash26573]

do i need a ccna understanding of networks in order to hack? or will network + teach me what i need to know network wise in order to penetrate systems?

[@learnitfromwilliam]

flash26573 Sorry my friend, but I wouldn't be a good resource on that topic. But I do know that there are "ethical hackers" and you can probably find out more on that topic just by googling it.

[@TordSvensson51]

Information Technology Q & A Show Once you hook them in, they'll keep watching.

[@PeteVXR]

Great Overview, looking to switch to a new path and will def check out the A+ & Net+ modules somewhere. Thanks :)

[@w.kelonbrown3789]

Thanks a lot for taking time to make these inspirational/informational videos! This is actually the first one that I have come across. I am in school right now CIS. I started wanting to build pc's and repair them but this was before I actually got in school last semester. Now I am very much more interested in coding and software or networking than the pc shop. The thing that scares me is that the more I learn the more I learn that there is more that I know nothing about. I feel like I have started bouncing all over and now I am kind of down and I don't even know why. I attend a small community college and do very well. I get along great with my teachers and classmates but sometimes I doubt myself. I can tell that everyone has more confidence in me than I have in myself. I have only completed the first few classes and have acquired a Microsoft Certification (MTA Web and App Development with HTML5) but sometimes just don't know what will happen in the end. I guess I'm saying all of this to ask you what advice would you have for a young man who has a hard time sticking to one thing? I Always see something I think I like more and branch out so I master nothing but I get pretty good at a lot of areas. Also my best friend is currently a Mechanical Engineer, he does a lot of AUTO CAD and emergency plans for buildings. His degree is actually in Architecture with Construction Management. We want to teach each other what we learn and work together to create something nice. Do you have any ideas for us?

[@learnitfromwilliam]

W. Kelon Brown Awesome that you found my video and appreciate you as a subscriber! Your question on confidence. Watch this video I did on that topic: kzbin.info/www/bejne/hZTGo5Klo92qiLM It's great to know about PC hardware but I'll tell you that there's no money in that unless you want to work for the geeksquad or some mom/pop shop. Not knocking those jobs because someone has to do it, but it's not lucrative at all and not much opportunity to grow. Listen, we will always learn more about anything in life, it's never ending. I.T. can be overwhelming because of the vastness of areas to focus on. Here's another helpful video for you on this subject: kzbin.info/www/bejne/gJvNk4uhe6aqorc Keep focused my friend and I wish you the Best. Make sure you get on my mailing list as well: www.partnerwithwilliam.com/ytcap

[@urbansilhouettemedia]

Good video but the truth is, this is the tip of the iceburg. I have all of this including Security+ and 5 years enterprise work history. Getting a job in this economy is hard. More important is not giving up.

[@learnitfromwilliam]

+Paul Fabing Hey Paul, I.T. jobs are out there but you have to find them and fight for them. Like you said, you can't give up and that goes for anything in life. Thank you for stopping by!

[@Terica008]

Very helpful, currently in the IT field for Computer Systems Support. Just browsing around for more info.

[@learnitfromwilliam]

+Terica Anderson Hello Terica, welcome to this channel. I really appreciate you stopping by and please let me know how I can help.

[@quikgold513]

I know all of this already. Thank you for giving me a better worded resume of skills.

[@learnitfromwilliam]

Awesome. Thanks for watching.

[@jaybofa617]

You are giving great advice and just gave me more stuff to add to my resume. Not mention that you gave me confidence that I can get a job from the information I have learned from this video. I thank you good sir

[@learnitfromwilliam]

I'm so glad it helped Jay. Wish you a ton of success!

[@c0roron1]

I have an interview tomorrow and have an associates degree, still with wet ink, been stressing but this video really helped me relax and feel more confident in what I have learned. Great vid, thanks!!

[@learnitfromwilliam]

Wow, so glad it helped and I wish you the best on the interview. Hopefully you watched my video on on how to prepare for the interview.

[@munozgustavo1]

Great video. Im getting out of military and wanted to get into IT. I wasnt IT in military but your video gave me confidence. Thank you

[@learnitfromwilliam]

Glad it helped and thanks so much for watching!

[@gogadgetgo3125]

thank you brother, that is what you call real talk. extremely helpful.

[@learnitfromwilliam]

I really appreciate you watching!

[@TheJstubbs]

Thanks for the video. I've been working in the electrical field for a couple years, and was wondering about possibly changing over to the IT field. This video helped me get a better understanding of what's necessary to get started.

[@learnitfromwilliam]

+TheJstubbs Awesome, glad it helped! Let me know if you have other questions along the way.

[@The91jesus]

Amazing informational video William! This really helps and think this video is beneficial to anyone. You're definitely the go to guy on youtube for IT help. Very straight forward and I thank you very much for this!

[@learnitfromwilliam]

The91jesus Jesus, I'm very humbled my friend, really appreciate your kind words and love seeing your support for the content!

[@RoundRockMinistry]

I appreciate you sharing your experience and knowledge, William.

[@learnitfromwilliam]

+Gil T thank you for watching!

[@jonathanvalenzuela1551]

I usually don't comment on videos. But your videos have made me ease my mind. I have two job interviews for technical support this week. I've had a job interview in this field before, but failed miserably becasue my basics were under par( and i have a bachelors!!) Refreshing my mind on your videos have helped me very much! I appreciate your time

[@learnitfromwilliam]

+Jonathan Valenzuela well I'm very happy that you commented! What type of tech support role are you applying for? Also, did you watch my video on how to prepare for an interview?

[@samrohr7771]

About to have my first interview tomorrow for an IT help desk job. I've had a little bit experience with computers in the past but I barely remember much. Your video helped me gain some confidence for this upcoming interview. Thanks! Definitely gonna look into A+ and NET+ certifications.

[@learnitfromwilliam]

Make sure to watch the video on how to prepare for the interview! It’ll help. Let me know how it goes. Lots of luck.

[@samrohr7771]

Information Technology Q & A Show - I wouldn't say the interview necessarily went great, it was obvious that I didn't have a ton of knowledge or experience but I did end up getting the job. Thanks man!

[@learnitfromwilliam]

Hell yea. Congrats! You just proved what I’ve said many times. It’s not just about knowledge and experience. Wish you lots of success. This is just the beginning for you. Got get it!

[@jrose152]

Great place to start. Thank you and thumbs up.

[@learnitfromwilliam]

Anytime John, thanks for watching!

[@mophoenix6676]

I'm looking at starting network administration program at a local college in January. I've been researching so much lately about the IT field that I'm eager to learn it and master it. Thanks for your video!!

[@learnitfromwilliam]

Thanks so much for watching and I wish you a ton of success!

[@---kc6ep]

Very helpful video. Thanks so much for taking the time to share these tips.

[@learnitfromwilliam]

+- - thanks for watching!

[@BlueCollarJerry]

First off thank you so much for making this video. Second you just earned a like and sub because what you said about high schoolers being confused and just need to take certifications then expand their education later on , helped me so much. I was feeling so pressured like I have to go to university but I really just want certification right now. Thank you so much

[@learnitfromwilliam]

Thanks Brandon for watching! If you're in high school, and your parents expect you to go to college/university, then appease them. I'm not here to tell ppl not to go to college. It's a decision you have to make based on your future career. Note that while you are in college, you can still pursue IT certs.

[@kaylast8908]

Geez! Thanks so much, I have been looking for these vids and I am happy to find this your vid. Thanks! I having being getting so much No's so I am happy for you to help me get my confidence back. Thanks really.

[@learnitfromwilliam]

+Kay Last Anytime Kay! Let me know how I can help.

[@desislavaandreeva4359]

You said it MAN! That`s what I was looking for! Thank you! You do a really good job!

[@learnitfromwilliam]

Thank you, I appreciate you watching!

[@victorcoker1141]

confident is what i exactly see in the your video and the other area you mention is getting yourself to the door by how you present yourself

[@learnitfromwilliam]

thanks for watching!

[@cheesecakeservingbar8360]

Awesome video. Great summation!

[@learnitfromwilliam]

Thanks for watching!

[@millinguay4906]

I like his motivational words at the end. Now lemme go look for a job!!

[@learnitfromwilliam]

I don't even remember what I said :)

[@christate7351]

Valuable information. Every entry level IT role has all of these fundamental aspects tied in.

[@learnitfromwilliam]

Chris Tate Thanks Chris for stopping by, much appreciated!

[@user-zs7ev2rt9r]

Thanks for the video wanted to get into the field have basic knowledge but you said it if you are willing do search for the answer that's a key thanks again

[@learnitfromwilliam]

Estela Bruno Anytime! Thanks for watching.

[@bebesluckyhuman8327]

Thank you, great video. Looking to make a career change and in my first semester of classes after being the fix it person at work.

[@learnitfromwilliam]

+Bebe's Lucky Human thank you for watching and wish you the best.

[@haleypowell937]

Hey thanks for posting this I have an interview for tech support help. This video has given me the extra help I needed to go into that interview today with confidence to rock it. Keep up the good work, Thank you!

[@learnitfromwilliam]

+haley Powell glad it helped. How did the interview go?

[@haleypowell937]

I got the job! It has been such a blessing.

[@learnitfromwilliam]

haley Powell yes! Congrats. Wish you lots of success.

[@sorenfowler2795]

I just decided to pursue a career in IT. Your video has given ideas on gaps in my knowledge and where to go from here. Thank you so much!

[@learnitfromwilliam]

Awesome to hear that, wish you lots of success and thanks for watching!

[@blackandyellow114]

Extremely helpful and great job with explanations. I'm looking to start a comp tech job soon and this helped so much.

[@learnitfromwilliam]

Glad it helped and thanks for watching!

[@naiyo87]

Thanks a lot for the advice mate. Just got a technical exam after a long interview process and I did better than expected. Questions weren't hard, pretty much based on the basics you talked about (it was all Windows 10). I got interested in computers since I got my first one at 12, but never really considered a career in IT. I spent the last year providing tech support for Apple and I now want to move forward to a position that really pushes me to improve my skills. Well, tbh, it's been web development and an insight into programming through JavaScript that reawakened my interest in computers.

[@learnitfromwilliam]

+Santiago Novillo much appreciate you watching! Wish you lots of success.

[@rommel6109]

Thank you for sharing this video!! I have my CompTIA A+ Certification and I've been searching for an entry level job. I found some of these requirements are just overwhelming, and I get scared even applying cuz of the requirements. I feel like I'm suppose to know everything...like I mean EVERYTHING. And this video really help alleviate my perspective of the job requirements, so thank you.

[@puttching72]

I like your dalervery on how and what may be needed. In entry level IT positions, this video was very direct and understandable. I've taken classes in A+ IT tech network +, and have built a few computers. i was a big fan of newegg where I ordered alot of stuff from. But i got an interview I'm really nervous about it. This video helped calm me down thanks!

[@learnitfromwilliam]

Thanks Melvin for watching. Watch my video on "how to prepare for an interview"...it will help you ALOT! You'll do great. Let me know.

[@robertjpagejr1666]

Very good video, I'm recently CompTIA Fundamental & A+ Certified, will be Network + certified later this month. prior to this video I've been perplexed on where to break in, with some experience, I repaired Vizio T.V's & was a Dish network Installer for awhile. This video shined some light on the subject of breaking in, thank you.

[@learnitfromwilliam]

Glad it helped Robert and thanks so much for watching!

[@dariushouston2826]

thank you, im going in for ccna and ccnp; but im a big fan of your blog its show me a lot and helped me prep for my desktop intervew. blessings :).

[@learnitfromwilliam]

+Darius Houston Hello Darius. Cool that you're going for Cisco. I enjoyed working with routers for the small period of time that I did. Wish you a ton of success with it! Let me know if you get the job you interviewed for. And Thanks for watching, so much appreciated!

[@mohammedalmukhtar8949]

Thank you for your time and effort. You just made things alot more clearer to me, I wish you all the best.

[@learnitfromwilliam]

Eng Modi That is fantastic, I Love to hear that! Thanks for stopping by; keep checking back for new videos as well. Have an awesome week!

[@mohammedalmukhtar8949]

I will definitely do. Thanks again brother.

[@evra0501]

Thank you so much for this video, I am currently looking for a entry level IT position and this helps!!!

[@learnitfromwilliam]

Glad it helped Rahyan. Thanks for watching!

[@uno2462]

Excellently presented. I'm getting ready to start a second career and this info is extremely helpful. Thanks!

[@learnitfromwilliam]

Thanks Carlos for watching and glad it helped!

[@berns816]

Thank you for reiterating that you’ll learn more on the job force and do your best during the interview because I always get nervous about answering the interview questions wrong lol.

[@learnitfromwilliam]

Interviews always suck but the best advice I can give is to just be honest and don't bullshit your way through them. Authenticity goes a long way, arguably more than the technical skills you might have.