Use business logic inside have your condition to route to worklist or work queue. For example, if the case was created by a user then it should route to that user if it is created by using activity or some other way then it should route to workqueue. Write this condition in business logic and Pega will create a decision table automatically. It will route correctly.
@pegalearnnow36555 ай бұрын
Thank you for your reply. Yes, we can do like this easily. I wanted to show how to use Custom option. Thank you for your input, please provide your valuable input or any corrections in my next videos as well.