PetSafe ScoopFree Automatic Litter Box Review- Problems Solved!

Remedies to the issues using the PetSafe ScoopFree Automatic Litter Box.

[@carolynk3022]

Thank you this was very helpful. Once I took it apart I found out that 1 of the supports on the rake had slipped off one side of the plastic gear guide. It wasn't easy fix after that. However there were 2 small pieces that fell off the side. And I had to look at your video several times to find out where they went. They were little rectangular white pieces that snapped on to the white track on either side. I was able to play your video over several times and stop it to find out where they attached.

[@hunterriffic]

Love the tips in this video. How do you clean the rake? I’ve yet to find an easy way to remove it

[@melaniemedeiros7616]

I have similar issues with my box! Mine is a little different, I don't get litter in the machine itself. However, once opened I do remove the rake screws and remove the entire rack for soaking/cleaning. I also use a reusable metal pan and pan bags that fit over it for easier cleanup. You cannot screw the rake screws back too tight or the rake will get stuck. They are special screws that have spacers from the head of the screw to the thread, which allows the rake to move swivel back and forth. The rack does push crystals toward the back of the box and that build up is what causes the rake to get stuck also. Great video! I modified mine as well. I just removed the extra plastic strip completely as it doesn't have a great purpose that I could see.... I will steal your duck tape hack as one of the pins on mine broke too. Thank you!

[@marmojalott]

Thanks so much! You made my day! 👏👏👏

[@DD19701]

Thank you for all your helpful tips and tricks! :)

[@lancephelps4871]

The pin in the right side of my unit has also broke. Great idea with the duck tape! If you can next time you take it apart to clean it could you get me the number off the led mind has stopped working. Thank you

[@Moisty_Yams9000-tf7zx]

When you sprayed with furniture polish, did you put it on the mechanism itself or just the rotating rod or both? Would WD40 work too? I have the same issue where it stops a quarter of the way but instead of resetting itself it just stops and gives me a solid red error. It seems I would have to plug and unplug repeatedly until it decides to reset... only to give me a solid red error again once reset...

[@beckysmith2632]

Could a person just use that litter & scoop it? Cuz this looks like WAY too much adapting/adjusting/fixing! The company should hire you to improve their product!

[@MichaelT-md9rg]

Yes..if I can not get it to reset remotely (turning the white plug on and off remotely) I have someone come over and clean it like a regular litter box...hopefully the rake is fully retracted.

[@martygufler2621]

That seems like a lot of work to maintain, monitor, and clean. And with the possibility of the rake becoming stuck, it is not reliable when you are away from home.

[@MichaelT-md9rg]

very true....that is why I try to reset it using the wifi plug I can turn on and off remotely.. If that doesn't work I call my sister in law to try to fix it..if she can. lol. I always clean it if I'm going away for a few days/weeks.

[@beckysmith2632]

That round white wifi plug looks like the kind someone else posted was driving their dog nuts! Some signal or sound from it. They had to remove all of them from their house!

[@karenkramer8943]

Are you using a plastic reusable pan, or the disposable? How long have yoy had this unit?

[@MichaelT-md9rg]

Two years....reusable pan

[@AlexLipkovich]

I would put a box under this device and make a slot in the tray where the waste is dumped.

[@TheFreedomforce87]

It keep stopping