Plantronics Voyager 5200 Not Charging Replacement Charger Port | Repair Tutorial

[@waynemoore6294]

Hey just the Voyager 5200uc which came with the charging case. I'm having trouble charging it in the case. When in the case I dont get the 3 blue lights indicating the headset is charging or the battery status. I do get the status of the case battery level. Also in the plantronics hub app. It doesn't show its charging in the case only when I use the USB cable. Any information is appreciated thanks

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there.

[@TheBlix001]

Same issue with me, got mine on Friday and I can only charge it via USB. Any solution yet? Thanks!

[@kaykysena3645]

solved? good afternoon, i have a problem, i am brazilian and there is nothing about him here, my case when charging is blinking red endlessly, would you know what it would be, can you help me please?

[@tberg323]

Same problem here! It is VERY strange and annoying for the price of this thing. When the case is plugged in via USB it will not charge the headset. if I push the headset to the right in the charge case, my computer makes all kinds of notification noises and it will start to charge, but it's very unstable and will quickly fail. If I unplug the charge case it charges just fine. Update, SOLVED! The stupid thing doesn't work plugged into computer USB, need to be plugged into USB connected to an outlet. :facepalm:

[@TheBlix001]

@@kaykysena3645 Im sorry but no. I had to exchange mine. The new one works like a charm

[@juliobarrios9265]

Hi Joe, I have a a PLT Voyage version, that on and off bottom is not working, when I turn on, doesn’t stay on, it switched back to off, can that be repair?

[@miyagiofficial01]

I need to repair my voyager 5200 but don’t see it on your repair site

[@ryantyre1]

Hi Joe! I drive semi trucks and have used the Voyager 5200 UC for about 2 years until i started having charging problems. I bought 4 more recently - the problem is that NONE of the "newer" versions have noise cancelling that can handle the inside of the truck while im driving. Is there something with the newer versions that they "skimped" out on as far as the internals which would be causing the lack of audio quality? Also, can you repair my older version?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with a screenshot of your question and we will be able to better assist you there. - Aaron P

[@StoatCS2]

if this only covers one ear, why does noise cancelling matter?

[@ryantyre1]

@@StoatCS2 because the noise cancelling doesn't cut out the noise around you so the person on the other end of the call hears a garbled mess.

[@StoatCS2]

@@ryantyre1 so you mean noise suppression? for the microphone?

[@spinjector]

THANK YOU..!! Mine needs a new battery. Just knowing how to get the case open is a massive help.

[@Joesge]

Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊

[@deonvas3522]

Hi, my helmet intercom seems to have a loose connection at the charging point. Is the concept same?

[@Joesge]

Can you message us at [e-mail]. We may be able to help there.

[@davidlaurenti4314]

I've never had an issue with the plug in charge. It's the contact charge that fails. My last one never worked off the case after the initial charge and the headset died in only a few months. I just bought a new one. Fresh out of the box, it won't connect to the case off either the inside or outside connection. Makes me wonder if I just bought another 3 month headset. My first one lasted two years despite sweat and rain so I wanted to stay with it. Now here I am two for two failures. Plantronics used to be awesome but now I'm not impressed. Time to find another brand. Any suggestions out there?

[@Joesge]

Airpods are always great

[@davidjaime3019]

Hi Joe, I love the video as I am having trouble charging my Plantronics Voyager 5200 headset. I am pretty sure it is the USB port. Can you tell me where you purchased the vise? I really like it. :D

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] and we will be able to better help you there. - Aaron P

[@kaykysena3645]

good afternoon, i have a problem, i am brazilian and there is nothing about him here, my case when charging is blinking red endlessly, would you know what it would be, can you help me please?

[@kaykysena3645]

he fact that it is not sold here in Brazil, as it is very expensive, so there is nothing about it here and I am in trouble, help me please

[@Joesge]

www.joesge.com/products/plantronics-5200-earbuds-replacement-charger-port-micro-usb-charging-parts?_pos=2&_sid=0b3ac202f&_ss=r

[@yulmerced4434]

Omg is there's an upgrade battery for this?

[@Joesge]

Not that i know of

[@rytramprophet843]

i have a newer version of this headset for work and it features a contact charging port. it is the WORST design choice I have ever seen. 80% of the time it doesn't charge due to lack of sufficient contact. imagine working in the Service Desk industry where your job is to be on the phone with clients and you put your headset on the morning only for it to tell you you have 1-3 hrs of talk time instead of "Battery high" which is about 8hrs charge.

[@Joesge]

It is most defiantly frustrating

[@JustMe-xb4ey]

I am having this exact same problem. Totally frustrating.

[@amit-varne007]

Please make video to call or bluetooth pairing button it's not working, so i can't connect to mobile phone...

[@mikecristal2194]

when i bought the Voyager 5200 I charged it using my iphone's charging adaptor , I feel like that was a mistake because it seems like its not getting a full charge from the charging case that I just received

[@Joesge]

It could be that it received to much power. I haven't heard of that though.

[@anji421]

How i can get the parts

[@Joesge]

Hello, we do sell the part here 👉 www.joesge.com/products/plantronics-5200-earbuds-replacement-charger-port-micro-usb-charging-parts?_pos=1&_sid=0aa8ce68e&_ss=r

[@pacificblueit8519]

Hi Joe, where do you get that vice?

[@Joesge]

Hello, thanks for commenting. Please email us at [e-mail] with your question. We will be able to better assist you there. - JoesGE

[@mal4383]

Thankyou.

[@Joesge]

You're welcome

[@ep6007]

Great but it looks hard to replace

[@Joesge]

You got this!

[@strafer69]

I want to have this done, however, I am wanting to replace the port with a USB-C. Can you perform that repair/upgrade?

[@Joesge]

We do not do that upgrade.