platter damage and contamination on hard drives. Is it possible to recover data?

[@Ryan_DeWitt]

You are actually pretty open on here. A lot of data recovery channels don't show a whole lot of the things they do as they claim they are trying to keep it secret.

[@hddrecoveryservices]

I appreciate that!

[@mattforbes12]

​@@hddrecoveryservicesI was wondering if there was an email I could reach you at. I need someone who can deal with platter damage on my portable

[@jameslau6593]

@@hddrecoveryservicesmost of them charge a check up fee of around 130 USD without data recovery in Hong Kong

[@Sirietta03Official]

great recovery as always! looking forward to see the full decontamination process in detail! i also am waiting for an ASMR video of the cleanroom's fans spinning, that sound is sooo relaxing, hope it comes out soon!

[@hddrecoveryservices]

Coming soon!

[@ahmettay2382]

decontamination is REALLY REALLY HARD to do with these platters, as i know. GOOD WORK 🎉

[@hddrecoveryservices]

Endless fun

[@RadheyKrishnaStocks]

@hddrecoveryservices Hi.. please take my case also... and please tell me if possible... My 250 gb Seagate HDD have only one platter. it was not working after once dropped accidentally. i have shown it to local vendor and have one scratch on it.. its too important for me.. there is 50 Bitcoins inside it.

[@pickelsvonbrine]

We get some pretty nasty drives. I have seen our guys recover DM series drives with 3 surfaces destroyed and get back 30% of the data.

[@tobs2470]

Great to still see you make informative videos years later! Will you at some point show recovery of a helium sealed Enterprise HDD (e.g. sealed Seagate Exos)? Would be interesting to see them opened.

[@hddrecoveryservices]

Opening them is not the issue. It's the lack of support for firmware modification.

[@tobs2470]

@@hddrecoveryservices So there's no chance of Recovery for Clients with a failed Exos or Toshiba MG Helium HDD?

[@Dracula.25]

Haha It looks like someone trying to be a DJ 😂

[@hddrecoveryservices]

That's first thing that comes to my head. I used to spin in mid 2000s :)

[@night_gryphon]

How do you realign platters at disk packet reassembly after cleaning?

[@hddrecoveryservices]

Will share our methods at training classes in 2024

[@theronleigh1980]

you hear people talking about taking it to the lab to get it fix. i don't trust labs because many breach data . is there's a way to fix complete broken platter? or it they're good for trashing?

[@sandrobo5300]

Great Video! Quick question, why can you remove the disks one by one? I always thought they need to be factory aligned to work properly?

[@debarunbiswas1000]

Man please help me. I got a damaged hhd. There's a pretty deep line on the disk of the hhd. Just in one place though, only one circular line, can the data be recovered??

[@hddrecoveryservices]

There is hope that it's a multi disk drive and you can get a partial recovery on it. You'd need to request service via website. www.hddrecovery.ca/contact-us

[@qdrms7459]

Very nice video (like all of them) - It would be great if in the near future you could share your knowledge about cleaning disk platters with people who are not your competition in other parts of the world. Best regards for You!

[@hddrecoveryservices]

Like I mentioned I will make an announcement about that on this channel. I will be selling training materials next year. So stay tooned

[@Avangers101]

What's that green light?

[@MrArt542]

Nice job and can you make one video of a seagate 3 to 4 platter.

[@hddrecoveryservices]

I have those. Intro video of the channel is exactly that

[@MrArt542]

@hddrecoveryservices Thank you and I will search in your channel.

[@oldgamer1330]

Hi, I have a 500gb Toshiba 3.5" DT01ACA050 with 50 years of my music collection on it and it just went dead. It shows up in My PC but it take a while for the green bar to go across the top, but it will not allow Disk manager to populate but there is no clicking sounds. I have tried a couple of recovery software but none of them can read it. Do you have any ideas and would it be possible for me to swap the platter as a last hope to try and recover it. I have the exact same hard drive only it is a 1tb for a donor if it would work. Thanks.

[@awilliams1701]

It's been a while since I've seen you recover a hard drive.

[@hddrecoveryservices]

Yeah it's been a while since they are posted

[@TheEfX]

Waiting for online training classes ❤❤❤

[@touchclarity]

Would have been nice to see you handle a SpyGlass2 ...

[@paultomlinson528]

Evil drive!

[@themiddleman5357]

lol, this would be a 10 hour video

[@hddrecoveryservices]

Spyglass, SG2, Ultra, SG3 daily thing here. Even with bad heads we split them up now. Cleaning on them is needed almost always. But thats a pokemon I am keeping to myself for now :)

[@tomtest3152]

How do you ensure that all platters are aligned between each other? Success rate of this cleaning method depends on accessable system areas after reassembly

[@hddrecoveryservices]

These types of things will be covered in Patreon soon

[@CanizaM]

Unless you're working on a very old drive they all have embedded servo. Tracks are tiny enough that thermal expansion is enough to change where the tracks are between platters if there's a slight temperature difference. Only thing radial alignment can affect is the speed, but that's not a big deal for recovery.

[@leovbernardo]

1:54 DO NOT reach out to them for a second opinion. Go for them right away as the first option! You can’t go wrong 🎉

[@hddrecoveryservices]

Good one!

[@jameslau6593]

@@hddrecoveryservicesare you good at this?

[@expertlaptopanddatarecover4287]

4tb wd surveillance scratch posible?

[@Dip_Ch]

Sir, I have two hard disks that are not detected. Lots of data had in it. What to do? And I want learn about HDD. Hv u any deep or basic videos about it ?

[@SkyDown15]

Hi. You said few months ago that you are planning to do a desk review video. Whats up with that?

[@hddrecoveryservices]

I know dude, I've been slacking on that. It's coming for sure so much to keep up with

[@SkyDown15]

@@hddrecoveryservices awesome. Cant wait. I am very much curious about your solder iron cleaning machine :D

[@MichelCDiz]

wait? Did you remove the disks and not maintain their positioning? I thought it was necessary to keep the exact position. I thought that if you removed them this way, it would misalign the disks and consequently the hard drive would no longer know how to position itself. Curious.

[@hddrecoveryservices]

We keep the positioning by notching the side of the disk

[@MichelCDiz]

@@hddrecoveryservices thanks. Have you ever had experience with disks scratched by its own head? Do you a video? Cheers.

[@RadheyKrishnaStocks]

​@hddrecoveryservices Hi.. please take my case also... and please tell me if possible... My 250 gb Seagate HDD have only one platter. it was not working after once dropped accidentally. i have shown it to local vendor and have one scratch on it.. its too important for me.. there is 50 Bitcoins inside it.

[@RadheyKrishnaStocks]

Hi.. please take my case also... and please tell me if possible... My 250 gb Seagate HDD have only one platter. it was not working after once dropped accidentally. i have shown it to local vendor and have one scratch on it.. its too important for me.. there is 50 Bitcoins inside it.

[@RGM501]

Yeah, but how much does all this cost for the everyday person,just to get there photos back,i pay £320 and got nowhere😪😪

[@hddrecoveryservices]

reputable shops charge only in case of successful recovery

[@jameslau6593]

did your photos back

[@RGM501]

@@jameslau6593 No,and don't know if they even done anything

[@inothome]

Nice to see some spinny things again.

[@hddrecoveryservices]

Yeah I finally got my hands on footage. A lot more to come

[@inothome]

@@hddrecoveryservices Looking forward to it!

[@janaboy82]

Interesting.. Hard to believe that anyone wanted to recover anything from that drive after touching like this the platters. But anyway, nice job!

[@hddrecoveryservices]

I guess it's easy to get carried away, then realize... I actually really need the data, please take my money

[@jameslau6593]

How much is your services ?

[@hddrecoveryservices]

we offer many services, you need to complete the intake form to get an estimate www.hddrecovery.ca/contact-us

[@buttaz95]

Hey ppl can someone help. I had my 4tb hard drive formatted to HFS from when i had a mac. I learned my lesson the hard way and will never buy a mac again the robbing F**k’s. i Had my drive since then and used a software called paragon HFS+ to access the drives data on my Windows Pc (I no longer have a mac) . I thought to myself recently damn i really need to address this problem and back everything up and format the drive to NTFS. I managed to get a folder of about 480gb off it because it was missing loads of files when i tried to copy all of it . I originally tried to clone it with AEOMI or whatever it is but because its HFS formatted on a windows pc the drive was undetectable. But im now in a situation where im Trying to copy the rest of the stuff but the drive wont even be detected by windows anymore i plug it in and i hear the beep as though its recognised a disk has been plugged in but the drive doesn’t show even in disk management. It does make a weird high pitched noise a couple times when i first plug it in (which it didnt before) and then it starts spinning up. Ive used multiple softwares to try and detect the drive stellar data recovery , recuva etc etc with (Medicat). But the drive is just straight up not being detected. If i plug the drive in before booting the pc up the pc doesnt boot but the second i remove the drive it will boot. I think hfs+ has corrupted the drive in a wierd firmwarey kinda way. I have tried to go down the route of borrowing someone’s mac and using the diskutil to try repair the disk and rebuild the file structure. But again even on mac its still not being detected as a drive that can be mounted at all. I think ive boiled it down to physical damage but it doesnt necessarily make sense because i can still hear the disk spinning fine and the light on the drive is flashing as thought data is being transfer or theres a checkdisk process happening. Also even after waiting hours or it being plugged in its still not detected. Any ideas ? I cant afford forensic data recovery at all. Dont suppose as a data recovery KZbinr you would want be a hero and try fix the drive recover it and make a video out of it ? 😂🙏😭

[@68hoffman]

do those drives get "head crash"'s like the huge big ones in the 70's ..lol..can that work with the older drives that are not sata

[@hddrecoveryservices]

The principle of hard drive design is the same

[@DHEERAJKRISHNA1]

hello we have wd 500 gb hard disk which is opened and want to de-contamination process and data recovery. send the details to us so we can process it. We are from India.

[@hddrecoveryservices]

You can contact us by contact form: www.hddrecovery.ca/contact-us Decontamination and inspection is $600USD

[@realamg123]

You’re The BEST

[@superslammer]

Is there really an "us" or is it more a "you"? Not that there's anything wrong with it just being you... but I'm curious :)

[@hddrecoveryservices]

Just me 😁 no there is us

[@hddrecoveryservices]

Just cuz you only see me on camera. Nothing wrong with doing it alone, but my operation got to 20-30 drives a week. Alone is just not possible

[@superslammer]

@@hddrecoveryservices Nope nothing wrong with it at all. I ran a web hosting company for 23 years all by myself :) I found myself also saying "we" when I'd talk to customers :D

[@iainstingemore4048]

Top professional as always, the more tips you give away the more people will think they to are an HDD repair expert. Keep some of it to yourself, it took you years to get where you are dont just give it away.

[@EddyMaverick]

Professional working without gloves...always the same ...doing this job for 37 years now and you guys and many of you not only you working without gloves. I see it in many of these videos not only yours...what is the reason why you all work without gloves with these drives?

[@kb8978]

What I see is that they never touch the platters with their hands. No big deal.

[@hddrecoveryservices]

It's actually a really good question and a valid one. I guess it all comes down to feeling the device. Gloves would leave prints too, just not as much so it's not really an absolute shield. If gloves are restrictive for some people to perform their best, I'd rather have them not wear gloves, and get the finished job speak for the importance of wearing them. Also if the person knows how to get rid off the client's fingerprints, he definitely knows what to do if the disk gets marked up by his/her own. We are not touching the disk during the procedure even when it gets flipped upside down for cleaning the bottom side. The work is done in a laminar flow bench at all times and internals get pressure blasted before the lead seals up again

[@VFails-n9c]

Hi Erkin, I appreciate you are really busy but I wondered if you had a chance to make any progress on my hdd? This video gives me hope that you might be able to recover some data. My ticket number is 8618. I'll post a fresh comment there.

[@hddrecoveryservices]

hey Victor, I just emailed you back

[@chasingcapsaicin]

DCM, nasty nasty

[@baghdadiabdellatif1581]

Great work and demo Free Palestine ✊✌️

[@hianxi80]

sure, didnt need to show the whole decontaminate process, but bits n pieces would've been good.