Price By The Hour or Job for House Cleaning?

Too Comfortable? When house cleaning clients have known you for a long time, it’s easy for them to push boundaries and expect too much. This leads to them taking advantage of you. As a house cleaner or maid, you still have a finite amount of time to clean their house.
Today on Ask a House Cleaner, we look at setting boundaries to keep your customers’ expectations and your customer service in check.
It’s great to be friendly with your clients. But when they become too friendly or too comfortable, it becomes unprofitable.
BONUS: The House Cleaning Guru, Angela Brown, shares her secret on renewable contracts. (This is part of her paid house cleaner training.)
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[@AskAngelaBrown]

Do you own a cleaning business? Then you need to learn how much to charge for house cleaning so you don't leave money on the table and get outbid by your competitors. Check out this playlist of similar videos we made on price, pricing & bidding. More expert info. kzbin.info/aero/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz

[@chrisreed26]

I've had my cleaning business for 16 years now and the very first thing I learned from my very well off mentor was to ALWAYS charge by the job a flat rate! I have never and will never work by the hour! You make the most money by the job...unless you have no clue what you are doing and take 6 hours to clean but I have found over the years almost every house takes 3 hours to do..I try to get $100 a house which comes out to about $35 an hour..now some homes take 2 hours... That's the benefit of not being hourly..You would not want a client to know you charged $100 for only 2 hours work but again, They have to realize you are not their employee..they are not paying your taxes or benefits..they do not get to dictate how much you make per hour!! You are like a plumber or other home service contractor providing a service! Look at what a plumber charges..$100 for 15 minutes to unclog a drain.. You are providing the service of cleaning a home..You are paid to perform certain tasks and clean certain areas...Once that is done you are free to leave whether it took 1 hour or 5 hours...This has worked quite well for me and enabled me to usually ear $1,000 or so a week alone...doing 2-3 homes monday thru Friday..NO WEEKENDS..BTW..the clients that ask for weekend cleaning are the ones that will give you the hardest time and micro manage you...I won't clean a home full of people..if they are home I will empty my bleach spray in the shower so the strong smell drives them out!!! Sounds bad I know but look at it like this..How would you like it if I came to your work and stood on your desk while you were working???

[@morenopostres1093]

I read your comment I always want to work fast,I just can't what is your magic to clean and entire house in 3 hours? take me 7 hours just maintenance

[@chynaxwilson]

I've decided to do the same thing. Im just starting out and hiring workers. I cant figure out if they are supposed to be contractors or employees when it comes to taxes??

[@infinite_1301]

Thank you so much for this. My sister and I are starting a cleaning service and couldn’t decide on hourly or per job.

[@morenopostres1093]

Chris Reed Happy new year!!! Would you please share with me your way to clean fast? I do clean a house every two weeks 4.000 sq ft only vacuum it takes me about 3 hours so total is 8 or sometimes 9 hours I get pay $ 130 no matter if I work 8 or 9 hours please please give me some ideas thanks have a good day

[@SpikierMarrow11]

@@chynaxwilson Hey were you able to figure this out? Im in the same situation now, I want to hire as contractors to save on payroll and taxes but when it comes to liability and insurance Im not sure how it will work out? Thanks

[@LorenaMartinez-gf7ol]

I have been cleaning for about 5 years and I love angela. I must say that she is right about everything. She is suggesting an hourly rate to those who are NEW to this business. $25 per hour per cleaner.

[@AskAngelaBrown]

Thank you so much for your feedback and thanks for watching. 🙂

[@RoyalKennedy601]

Angela is the best ! She is so helpful .

[@TaraW1982]

She said 25 a hour, but didn't clarify if thats per cleaner or for everyone

[@battlerudee]

@@TaraW1982 $25/hr per house, per cleaning.

[@brightonhousekeepingltd6735]

We have been operating for 8 years now and enjoy your videos. You give great advice! We price by the job as we find it keeps everything straightforward. It ensures that we understand what the customer has requested, the customer understands what they have requested and we can make sure that expectations on both sides are managed. We have a gained a good reputation working this way and it also helps us keep our employees happy as they have clear guidance. Everyone works at a different pace and even a hot day can slow you down a bit. We focus on getting the job completed to a high standard, not watching the clock. When you go to get your haircut you don't pay by the hour, the emphasis is on being happy with the outcome, not the time taken.

[@lynniemac9684]

Great points! Thanks for sharing.

[@cindyb3028]

I clean an office once a week and the owner pays me $50 for about 3 hour of work. She wants me to clean her and her dad's house. We did a walk through but didn't discuss payment. I'm not sure if I should charge by the hour or for the job. I also heard you should charge by the job because if you get good at it and fast, you won't make as much or some owners think you're taking your time to make more money. She wants 1 bedroom, kitchen living room, bathroom with tub and shower upstairs, and finished basement set up for her handicapped son. It's an open room in the basement with a bed, cabinet with Nick nacks,, bathroom with big shower, fridge, seperate laundry with litter box for 4 cats so lots of cat hair. She had 2 girls that cleaned a week ago and said it took them about 31/2 hours. They didn't do a good job. I saw tons of cat hairs all over and between the steps. Her dad wants 1 bedroom, 1 full and 1 half bathroom, living room with an addition added on, dining room, kitchen done. He collects tons of stuff so lots to dust and clean. He's a widow so not very clean. I have to bring up payment but not sure what to charge. She loves the work I do at her office. Any advice would be appreciated.

[@korab.23]

I haven't started yet so I'm a bit curious how it turned out, noticed this was from a year ago. As a newbie I was thinking maybe by the hour the first time since there was a lot left by the previous cleaners and once you've set a standard and have the initial cleaning done, charge by the job? I'd love to hear what you decided!

[@meridethdepriest3456]

can you please tell me your system for bidding? I am just getting started

[@MiddlemistOne]

​@@korab.23 I was thinking the exact same thing. Did you do this strategy and if you did, how did it turn out?

[@edwinnarteh502]

Thanks for the advice, have been searching for the past few weeks on pricing to start with. Am grateful!

[@luisgracida7420]

great channel, I am just starting a house cleaning service in Milan, thank you very much for the advice. Priceless

[@richardpendlebury6180]

We have been operating for 8 years now and enjoy watching your videos. You make so much sense!

[@tabathahamrick5838]

Thanks, you have taken so much stress off of me. I have experience but new to starting my own business.

[@beccaadolph]

Thank you for keeping it real.

[@josesorto5298]

Men this lady said all the truth about this business , is hard to start but she is completely right , I start this business with my mother like a year ago and is a hard work and you find all kinds of people nice and bad but all my customers love my job that make you feel good now .

[@josesorto5298]

Soon I will love to contact you and I will love to share some tips on how I do my job, to be honest you may not have millions of views in your videos but your videos are the most close to the reality the we leave day after day in the bay area, I seen some videos where people supposed to training people to do this business but they are inside in the showers with shoes on , that's not right people is paying for a cleaning not for you to get there houses dirty but it is what it is, in what part of the country do you have your business ?

[@josesorto5298]

@Ruby Celia I'll do flat rate also check my Instagram page I'll help you if you have any questions elizabeth_cleaning_service thank you

[@isaiahkoko8278]

jose sorto interested in this business my big sister and I we have some janitorial experience and we loved cleaning

[@landscape6285]

LOVE THE video! Very inspiring. I've been doing a bunch of research on this topic. I currently run my own cleaning business which is VERY successful. I figured why not create a channel about why I work for myself and the extreme benefits that comes with it. I currently have 4 videos already! Thanks again for your channel and inspiring others like me!

[@marianaaleman1814]

Thank you for the info! i had no idea where to start and now i have an idea!

[@No1carpetcleaningmelbourneAus]

Thanks For Uplading. Great job dude!

[@cynthiaortiz8782]

such good information! love it thank you!

[@purplemoon8637]

Thank you Angela! Again great of advice! Merry Christmas 🎄

[@beclouise1985]

Thanks Angela from Australia. Your videos have been very helpful!

[@timpritchard5397]

We really appreciate your Work.

[@carolhensley3857]

I appreciate all of your advice. Its very good. I am a housekeeping supervisor in a facility setting. Honesty is the best policy. Do a good job and you will make good money.

[@ashlee1984]

New subscriber here! Loving your information. I am leaving my corporate job and relocating for better quality of life. I plan to start a cleaning business, as I am naturally Type A and very much a "clean freak." Your videos are very helpful! I feel like I will be able to take this on with confidence! Thank you so much Angela!

[@AskAngelaBrown]

Thank you for your kind comments and for subscribing to my KZbin show. I appreciate it! You’ll have to update me on how things are going with your cleaning business. 🤗

[@patriciaeisele2025]

Thank you so much I've been reading up on how to charge and none of it made sense until now this is exactly what I was looking for!

[@AskAngelaBrown]

You are very welcome! Glad that the video was helpful. Thanks for watching. 😊

[@GG-lc2bv]

Useful info , straight to the point , thanks !

[@velvetlust7226]

Best cleaning business advice ever. Thanks

[@chiedzamatowe4397]

Thank you so much Angela. I found this very useful. I appreciate!

[@AskAngelaBrown]

Thank you so much for watching my video!

[@maryryan5837]

thank you, I just started on my own and I did what you said I started low pricing to my first houses and word of mouth got me more!! but the first clients will be always lower in price than the new ones in the months to come!! Thank you that was great info. that i needed😊

[@AskAngelaBrown]

Mary, Congratulations on starting your cleaning business. Wishing you the best! 😊

[@tstreehouse4089]

This is great information. Thank you for sharing. I have raised my prices from $30 to $50. It's not easy finding products and ppe now. I also deep clean everything, everytime.

[@AskAngelaBrown]

You're welcome! I'm glad it was helpful. Good for you on raising your prices. Sending you well wishes and positive during this transition. Thanks for watching. 😊

[@annmaryjoseph879]

Your video is so helpful. I truly appreciate it. Thank you.

[@AskAngelaBrown]

Thank you so much for watching my video. 🤗

[@MREYES61966]

Very good information. Thank you.

[@kissofabuttaflytv2840]

New subbie!!! Thanks for sharing this video, this is the information I've been looking for, I come from a family of entrepreneurs and I wanted to start my own cleaning business, I was going through the hassle of what to charge my clients starting off, and this is by far the best information I've found so far, love the videos, thanks so much!!! 😁

[@kissofabuttaflytv2840]

Thank you so much, yes it is... I'm so excited!!!

[@katiekay4601]

Hi Angela, thanks for your videos and advice. I used to clean years ago and am starting again now that my kids are older.

[@AskAngelaBrown]

Good luck with getting back into the business! Keep me posted on how it’s going : )

[@idanaveassantander9696]

Thanks for this video. I had a costumer asking my hourly rate for cleaning...I charge $30 Canadian dollars per hour. So she answers (by text message) that she has a person that goes for $25 cad... I felt annoyed as I don't understand why some people want to put a price to my job. And actually 30 cad is pretty ok! It not fair for me of course to lower the price because it's a heavy work and it requires many skills, is not fair for my other clients either as they pay what I charge and many times they tip me.

[@kristinakika]

Maybe you should ask them if theyre satisfied with that person who charges 25 ;)

[@D.N.GlobalConsulting]

Keep your standard prices, never change them, work responsibly and offer high quality of your services. The customer will appreciate, trust me.

[@AskAngelaBrown]

Here is a link to a playlist of videos about pricing: kzbin.info/aero/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz

[@heliaitzmelela6048]

thank you so much you made a lot of sense

[@ladybugmom10]

Thank you so much for this video!! Glad to know I made the right decision by charging by the hour. I’ve be cleaning for 3 1/2 years and still have no idea how people charge by the job. I’m still on the low end of what I charge, but I feel like I could easily charge a little more if I need to.

[@AskAngelaBrown]

You are so welcome! When the time feels right you will charge the extra and it will be well deserved. Thank you for watching and for taking the time to comment.

[@SobrStarGirl]

I did exactly this and it worked perfectly! I now have grown my business exponentially and charge $40/hr! People are loving my service and are happy to pay :) I never realized how rewarding this job and business can actually be. Glad i took the leap! Thanks Angela, you videos are always so helpful and informative!!

[@AskAngelaBrown]

Megan, WooHoo! I am so happy for you. Keep me posted on how your business is going. 👍

[@jcastro91235]

Do you mostly clean newer homes from wealthy people

[@SobrStarGirl]

@@jcastro91235 some are well off, others are high to medium income. I service all types of clients. One thing I've learned is to never lower my prices but always deliver above average service and genuine care for my clients.

[@jcastro91235]

@@SobrStarGirl that’s awesome I have been charging 25-35 an hour some are old clients but I do want to go up to 40 only because everything is so expensive and because I feel I am worth it it.

[@SobrStarGirl]

@@jcastro91235 for my existing clients, I give them a month or 2 notice before raising my rate. And I usually only raise it by $10. So if they were paying 25, I would raise it to 35. Or if the whole clean was $90, the new rate would be $100. All new clients are $40/hr with a 3 hr min. Most people seem very comfortable with that rate. I was nervous to raise my prices but I havent had a single person balk at my rates. :) good luck to you and your business!!

[@jheddtuasjhedd]

Your vids are exceptionally helpful to me.

[@angelicam.6876]

Great tips! Thank you!!!

[@cali7150]

Thank you for your video.

[@AmyElzeyLosingitwithAmy]

This is excellent advice. It describes my progression of experience and years from start up until now -8 years in. I had to wing it. I only wish I'd seen these videos starting out. Lowballing to get a leg in is exactly how I started out.

[@AskAngelaBrown]

Amy, Thanks so much for taking the time to leave a comment. Congratulations on being in the cleaning business for 8 years and I wish you all the best for the future. 😊

[@samariag78]

Thankyou for the video

[@Atomic-km6ig]

Hi Angela! I was hired (first time house keeper) I went in head first with absolutely no experience and the bosses own a company and I was hired through the company at $15.00 an hour and I am required to work two days / 10 hours a day I have been there for almost 3 yrs 2018 and I get a dollar a year raise when he this year will be at $18.00 an hour- because I am part time I get no benefits from them, it’s family owned and other housekeepers are paid via the company work full time with benefits. I choose to work only the two days. We live in Houston Texas, it’s interesting to know the going rates!!! I am also a babysitter, pet sitter, bather, feed 5 cats all for same pay!!!! Thank you for enlighten me

[@our.secret1130]

You deserve more money

[@brendalobato4665]

This video help me at lot !!! Please keep doing more videos Angela !!! Have a very blessed day!!!

[@AskAngelaBrown]

Thank you! You too! And Thank you for your kind words. :-)

[@irismontalvo4610]

Thank you so much Angela 🙏 for your advice. I am starting house cleaning on my own is a job that I personally enjoy to do. But I feel overwhelmed at the moment of pricing my job. I feel so motivated every time that I watch your videos I want to do great service like you provide I value all of your advice you're my coach send from God to train me to move on into my business. Thank you and GOD bless you...

[@AskAngelaBrown]

You are so welcome! And thank yo so much for your kind words, I appreciate it! Wishing the best and lots of success!!

[@Martinez7]

I also like to thank you for the real fantastic information you shared.

[@AskAngelaBrown]

Thank you for spending a few minutes of your day here with me. :-)

[@idmeldaelmonus150]

I'm thinking about starting my own cleaning business. I had know idea what to charge clients. I thought going to my next door Neighbors ,and give her a free cleaning session would be a great way to start. Foolish me! I'm glad I found this video before advertising my labor for free. Thank you Angela for your knowledge and willingness to share.

[@jennw6354]

Freebie seekers are just that

[@deek64dk]

YOU my lady are a GOD SEND to all of us in this business, thank you so much for sharing all your knowledge 💪😊💕✌️

[@AskAngelaBrown]

Wow, thank you so much for taking the time to write this comment, I appreciate it! 🤗

[@riganyanga2526]

This absolutely super talk thanks for the information

[@AskAngelaBrown]

You are so welcome! Thank you for taking the time to write me this kind comment. ❤️

[@oliviaortiz5980]

Great advice thank you!!!

[@AskAngelaBrown]

Thanks so much for watching the show and for leaving a comment. 👍

[@romeliaarmstrong6143]

That was a lot of help tks

[@KetofatgurlNoMore]

Thankyou so much great info👍

[@erl7466]

Angela! You are awesome! Thank you for taking the time to showcase your amazing expertise and knowledge. I am empowered so much by your videos, even though I am focusing on commercial kitchens. Have you done any of that type of focus and can you recommend any start up tips for getting those first clients?

[@AskAngelaBrown]

You are in the right place for tips on how to get clients. Check out this video playlist: kzbin.info/aero/PLh1fKdNH3piSJlN2R9LLzkkzgWSQOUKle

[@Iamqueenroyalt]

thank you!

[@derrickt5617]

Awesome vid!!!!

[@patriciaparker9773]

I just opened my cleaning business so this information is a great one thank u

[@AskAngelaBrown]

That's wonderful! I'm glad it was helpful. Wishing you the best in your new journey. 🙂🙌

[@karencollier6409]

Hi Angela. I have really enjoyed your videos. They are all informative. I’ve been in housecleaning 27 1/2 yrs Feb being my 28 yr Ann. Self employed, one employee(me😁). At the beginning I charged by the hr, took 4 hrs as I got “my system” down packed, I started charging by job now takes 2-3 hrs. If you do a good job your name will get out there and you will get your jobs word of mouth. I’ve never had to pass out cards(saves money) or had to advertise. This is also good because this keeps you with people you know you can trust. I do all the basic cleaning, I could name them but will take too long. Lol. I just wanted to mention. I don’t do windows, as you have mentioned there is professionals out there to do this. And because these will take the 3 hrs at a home I don’t do ovens, inside refrigerators, carpet cleaning or stripping floors. The homeowners take care of these and honestly they don’t mind. I’m sorry I’ve written alot🤦‍♀️🤣. I really wanted to mention and maybe you can do a video on this. It’s very important to claim your business on taxes too. You are hurting yourself if you don’t. I know a few doing this job that doesn’t claim and they make more then I do. Thank-you for all your input. I just watched your video on caddy’s, I’m going shopping for a new one I like that you mentioned. Happy cleaning!

[@cindyb3028]

This is my dilemma now. If I should charge by the hour or job. I clean an office and she pays me$50 for about 3 hours of work. She wants me to clean her and her dad's house. We did the walk through but didn't discuss pricing. Not sure to do hourly or by the job. I'd love your input.

[@cynthiaharris8453]

I'm thinking about starting a cleaning business...tell me the things that I need to do as far as cleaning goes.

[@karencollier6409]

@@cynthiaharris8453 Hi Cynthia, I just go in a house and clean as if they are expecting royalty. The same thing you probably do at your own home when you are expecting important family. Good Luck!

[@emilyfeagin2673]

Your comment was helpful. Thank you

[@lasilveira805]

Love this topic. Whatever you charge whether its $25 or $50 an hour, you will always get clients who can afford it. That's the reason they hire us to help with chores they can't do or their work schedule doesn't give them time to do it. Like the Law of Attraction, like attracts like. If I charge $50 an hour, I'll attract clients who can afford $50 per hour vice versa. Plus, if you hire someone who charges $35 an hour and doesn't do a great job vs someone who is experienced who charges more. You get what you pay for. Quantity over Quality. We always get jobs that was cleaned by another company and we gotta re-do it because it wasn't done correctly or efficiently. That's my 2cents...lol

[@AskAngelaBrown]

Thank you so much for sharing your thoughts on this topic! ❤️

[@janitorialservices7698]

Hey can you please help me I saw other comments and it seems u do janitorial how much should I charge by the hour and sq foot that would help me not get ripped off

[@angelellis7690]

This is right on point ! U advertise for the cheaper ppl that’s what u get . When u advertise for the higher end people then that’s what u get . But for staring out this video is perfect !!!

[@lucygray6162]

Absolutely right. Always do your best. There are clients who appreciate it and will pay you accordingly. When a friend was severely disabled by surgery, she hired a woman who only had one reference . They lived in a remote area and cleaning workers who would drive 20 miles were hard to find. So she offered very good money for the deep cleaning job and travel. The woman showed up with her boyfriend's seven year old son, who immediately went to the bedroom where my friend had locked up her pets for the day. He teased and poked until they were barking their brains out and trying to claw through the door. The cleaner didn't say a word to the kid. She filled up the kitchen sink, and proceeded to wash antique knick-knacks, including some fragile collectibles, without asking. She never got near the windows or the sole bathroom. The woman had been hired for four hours of deep cleaning, not milking the clock by bathing porcelain figurines into a coma. So, Instead of being paid for six hours and a bonus, she and the uncontrolled brat were sent home after one hour of unorganized playing. My friend was willing and able to pay for a deep clean and maintenance, but this unprofessional screwball messed herself out of a generous client.

[@kingmoses7582]

Idk, I would have to say quality over quantity in my opinion always. I don't care if you clean for more time(quantity) vs. If you clean for cleanliness(Quality). I would much rather pay someone for a job well done then paying them for goofing off and taking their time and half assing the job

[@intocleangroup2193]

Awesome information. Thank you!

[@AskAngelaBrown]

You're welcome, glad it was helpful! Thanks for watching.

[@anarsuazo]

Awesome video very informative

[@janetrosas7610]

Great advice thank you so much !!

[@AskAngelaBrown]

You’re welcome and I appreciate you watching the show and leaving a comment.

[@korab.23]

I stumbled across this because I was asked to help someone prepare for a home sale and move. Lots of cleaning, some packing and helping move things to storage. I LOVED the work. It's so fulfilling and satisfying. I'm going thru a divorce after being a stay at home mom for a decade so I have zero official work history tho I've been busy. This seems like a great way to jump in to keep from going into panic mode and make very reasonable money.

[@AskAngelaBrown]

I’m so glad you found a job you love and find fulfilling. Keep me posted on how things go : )

[@beautybeyond50_]

Excellent video!!

[@marychandler8097]

thanks Angela, this is great advice

[@AskAngelaBrown]

You’re welcome and thank you for watching the show! 😊

[@giqirlab]

Thank you for the wonderful tips

[@AskAngelaBrown]

You're welcome! And thank you for watching the video. 🙂

[@1fromoctober]

Wow ,this some good advices I truly appreciate your content Im gonna start my journey into the cleaning house business; and this video did cleared some questions i had in mind Grasias muchas grasias

[@AskAngelaBrown]

Hooray! Welcome to the wonderful world of House Cleaning. I'm so glad you found me here and hope you'll keep me posted on your journey. I'm here rooting for you. 😍

[@peteriholmes6886]

Thank you so much Angela for the info.. i have been cleaning for a very long time, but just barely got my business license, and i have a few walkthroughs scheduled, i was so worried about the pricing side of what to charge.. but $25 is doable. Thank you! I don't want to over charge or undercharge at the same time. Thanks again for all the good tips and the valuable info that you put out on your channel:)

[@AskAngelaBrown]

Oh dear, we need to have a quick sidebar. $25 per hour is pre-pandemic. The going rate anywhere in the USA now starts out at $50 per hour with the cost of inflation, supplies, insurance, labor, PPE, Fuel, equipment, etc. $50 per hour per person is your new starting (introductory rates). 👍

[@patriciagriffiths398]

Hi Angela just joined your channel. Love the way you clean. May I ask is cleaning your main topic or do you have any other house hold ideas. I desperately need advice for other house hold items. Many thanks Angela

[@yardmasterswealtheducation8424]

Your video presentations are really very good! Thank You

[@AskAngelaBrown]

I appreciate your kind comment on my videos. ❤️

[@yardmasterswealtheducation8424]

@@AskAngelaBrown You are most welcome! They were a wonderful part of my continuing education!

[@drop_t0p_p0rche28]

I just want to say thank you thank you thank you!!!! 🙏🏾 🙏🏾🙏🏾🙏🏾

[@michellemace6775]

@@AskAngelaBrown i have been cleaning for over 20 years on and off. 3 years solid now. I specialize in DEEP cleaning. (It satisfies my OCD) So no job takes me 4 hours. Never.. Sometime i need a second day to complete. If i charged by hour i would never get the job. I do feel i low ball myself all the time but i dont want to lose the bid.

[@AskAngelaBrown]

Thanks so much for watching my videos and taking the time to share your input.

[@DanielleStarr]

Angela "Angie" "Angel" is like my new found bestie/mentor I love her... Thank you so much 😘Angela you're a real one fr fr 💯💯💯

[@AskAngelaBrown]

Aww...thank you so much!! You rock!! 🙌

[@Angela-zf8sn]

Great advice Thanks 😊👍

[@AskAngelaBrown]

You're welcome and thanks for watching. 🙂

[@goldenhorshoe4814]

nicely done cleaning tips video.

[@AskAngelaBrown]

Thanks so much for the compliment. 😊

[@Ericatheinspirer]

Lord have mercy! You are a God sent angel! I love these videos 🙌🏾💕

[@tootiegreen4095]

Me too

[@lj2070]

I am in Australia and am trained in age care but I love cleaning and organising, it's my thrill in life, I turned 40 this year and decided to finally set up the business I really want to do. have been thinking about designing housekeeping packages from basic to whatever a Luxe package would be called. I will be offering cleaning plus dishes and laundry,ironing, bed linen and Cooking, meal prep and fridge and freezer organisation. I have ordered your book today to read before I start planning.

[@AskAngelaBrown]

That is awesome! You got this! Thank you for ordering my book. Wishing you the best and lots of success.😊👍

[@gaiasmoon]

I agree here with this thought process. I also find my flat rates take advantage of the situation. Add on’s, rooms not tidied up first etc. Whereas my hourly clients, not so much.

[@AskAngelaBrown]

I appreciate you watching! 🙂

[@kristinakika]

Youre talking really smart things :) thanks for sharing all this!!

[@AskAngelaBrown]

Thanks so much for your kind words and for spending a few minutes of your day with me. :-)

[@isabelhernandez5530]

Yes Angela very wise what you teach us. I have clean for almost 30years and now I even can tell customers who want a professional cleaning service and no want to pay for it. they want to pay cheap labor it make me mad that I walk those rouds. but I'm no longer acept that. I know now that im very valuable because of my expirance and I have happy satisfied customers that I earn over the years😊

[@AskAngelaBrown]

Thank you for taking the time to send me this comment. ❤️

[@1stgenwealthy]

I love her. Literally.

[@dennischua3423]

Angela, This is Dennis from Singapore. You know what, you're Jesus to me. Your videos really give me good advice on how to run my newly small scale cleaning company. Thank you

[@yardmasterswealtheducation8424]

Starting at $25/hr is good advice. Once you have signed up one customer at that rate, start bidding at $30/hr. If you do not get a customer in 5 bids, go back to $25. When you get a $30/hr customer to sign up, bid the next one five dollars higher. This is the fastest way to discover what the market will bear. Then, you start studying how to sell and close, and you discover that the market will bear a whole lot more!

[@AskAngelaBrown]

Thanks again for sharing your insights.

[@diontaedaughtry974]

Great commentary

[@1.4.3.seattle]

Your videos are gold. 💰

[@AskAngelaBrown]

What a lovely thing to say. Thanks so much for watching. You just made my day. :-)

[@boujeemama113]

Hi Angela I'm a new subbie to your channel and I love you after watching two of your videos already! I definitely needed some pointers in the right direction I've done this off and on for many years now however I never actually wanted to Branch off and do my own thing until a few years ago now I am motivated and also encouraged to go ahead and charge someone 25 to $35 an hour. I'm confident that this is a great price just starting out. Thank you for this valuable information. 😊

[@AskAngelaBrown]

Thank you for your kind compliments and for subscribing to my KZbin channel. I wish you the best of luck opening your own cleaning company. Keep me posted on how it’s going! 🤗 🙏

[@boujeemama113]

@@AskAngelaBrown thank you so much Angela I really appreciate it and I would definitely keep you posted. 😊

[@contrarysheby5546]

Thank you

[@tyronedavis6806]

Thanks

[@shortymcfly3110]

Want to like this video a thousand time. Excellent!

[@AskAngelaBrown]

I wish you could, LOL! Thanks so much for the support. 💛

[@nickw2725]

I know this video is older but I thought I would offer my own advice when it comes to pricing. I don't recommend hourly at all. The reason for this is simple, the customer will be on top of you the entire time and a lot of times it does not allow for a proper cleaning due to the time constraint. We have been in bussiness for a few years and price by ranges of square footage, which works pretty well overall. It does have downsides such as having to check to ensure the proper square footage is reported by the customer, but it is a trade off worth taking in my opinion. Know your expenses and break even point and then charge at least 2 times that amount to make a profit. Most importantly, collect data on how long it is taking you or your employee to clean each home so you can hone in your pricing.

[@AskAngelaBrown]

Hi Nick, You are correct. Long term the best pricing is done by the job. That said, for cleaners new to the business I still recommend charging by the hour due to the new cleaner having no structure, no systems, and not knowing their own skill level. Being paid by the hour triggers a series of steps that will naturally drop into place a "to do" list that will either force them to become a business owner or force them out of the business. Being paid by the hour is the quickest way we have to find out what a cleaner is made of, and they get paid for the education in the process. Being paid by the hour is an introductory price and is not a long-term pricing structure.

[@genxx2724]

@@AskAngelaBrown I do not agree. It is not the customer’s responsibility to pay for an inexperienced cleaner to learn on the job. In my opinion, there should be a flat fee. Perhaps more for the initial cleaning if the house has build-up, then a lower rate for regular cleaning.

[@irmapena4923]

Hi Angela here in the Bay Area house cleaning is we’ll payed, I charge 50 per hour when customers want per hour but most of my customers I charge per the job and I have a big list of happy customers, I’ve been doing house cleaning for 17 years and I will retire in 4 more years with a retirement plan that I planed since the beginning, since I don’t work for a company I have to have a resource for my future, thank you for all your advice on all your great videos, We speak the same language as house cleaners, love you!!!!

[@irmapena4923]

Angela Brown yessss!!! Print it😃

[@AskAngelaBrown]

I appreciate you watching my videos and leaving such a nice comment. 👍

[@kingsdetailing2242]

ok I will try this

[@tinak637]

That is an awesome advice👍

[@AskAngelaBrown]

Glad you think so, thanks for watching!

[@WoundedThrivers]

As a customer, I prefer to be quoted by the hour. And I will back up exactly what was said... I have paid too much per hour for very little cleaning from inexperienced people. I don't mind having someone as a first time cleaner, but I do mind having to pay a top amount for someone who is not as efficient as someone who as done this in their sleep for years. $25 per hour is a great beginning and one I would jump on. In our area, it is hard to find someone who will work this way, therefore, I have gone without help (and disabled) which has caused more stress. I'm not blaming housecleaners, but as was said "what can you tell us of value about your cleaning if you have never cleaned PROFESSIONALLY"? I've cleaned all my life, and learned by a very meticulous mother....so I might think I know it all. But through the years I've learned short cuts that are helpful and have taught them to my own house cleaners. Short cuts are not bad, as long as the outcome is the same. I know my home, and I know how we live. I am aware it takes me about 2 hours to clean my home, as it is only my husband and I that live there. But when I have someone tell me that for the SIZE of my home and the bedroom, etc... it will be $100+ per clean, I know they haven't listened and don't get it. There are two of us. We live in the living room, kitchen, dining and our bedroom and bath. Those are the main areas that will be the main target. The other rooms are quick and easy to keep the dust from collecting. I know that the extra 2 bedrooms and extra bath will take about 30 minutes max. Most likely with time left over. So when bidding for the job, and I know how long it will take and when I'm told YOU MUST USE 3 HOURS, I wonder... "do we have tea for the last hour"? So likely I will not chose someone who charges in that way, as I loose money and it should be a win-win deal. On the other hand, if they are charging by the hour, and it's been 2 hours and 30 minutes and they have done a great job and because of my loyalty and wanting their loyalty, I usually give the 3 hour amount. While that isn't much, it's a small token of my appreciation. I have never heard of tipping a housecleaner, and that was news to me when I heard it on another channel. I and other's can't afford to tip on top of paying a good dollar amount to clean. However, when the holidays roll around, there is usually extra given and sometimes it amounts to a very good deal. (depends on my husbands bonus.) I have had excellent housekeepers at $20-25 hour and I made sure they took a break, had some coffee and a little chat. After all, isn't that what everyone does at work? When I see the extra that goes into working for me, and their hard work and appreciation for making good money to start out on, we can't help but reward them for helping us out and keeping stress at bay. Isn't a little bonus - while it won't make a house payment - isn't it worth knowing it will get a gift for your child(ren) if necessary? And when your child is sick, no problem. And when I can't have you - no problem. Somehow, through time, we both notice the pay is more...it just happens because of loyality on both ends. I wish I could find someone like I used to have...but I can't. I feel cheated at times, and I don't like that feeling. But I know housekeeping is one of the toughest jobs to do....that's why we have to have help, especially when there are health issues. But building loyality, as she mentioned, is something that will help us both and before long we will cover for each other in some way or another. YOU make me LOOK GOOD... so of course I'm going to like you if you are efficient and not expensive. As my trust builds, then you and I BOTH reap the rewards. Thank you to all who work hard to help us look and feel good about our homes~!

[@TheBowersj]

Cathy Turner I would gladly work for you, FYI it's ethical for you to pay 10 percent to cleaners of what you earn per rental. Especially since you pay 12.5% taxes per rental and they do nothing to earn that money from you. A $7000 per week beach rental should pay $700 with tips to an exceptional cleaner. Remember the cleaner only gets 50% of this money because their manager gets paid per clean as well.

[@irmapena4923]

Hi Cathy, I will gladly work for you!!!!!

[@angelicam.6876]

Cathy Turner You sound like a great person to work for Cathy. Sorry you haven't found what you used to have as a cleaner. I have the opposite problem. I consider myself to be honest, hard working, loyal, and dependable. What I don't have are clients because I don't know is how to start this on my own. I worked for many years as a cleaning person. Cleaning apts, houses, etc. Just don't know how to get clientele on my own:(

[@chrisreed26]

I have had 80% of my same clients since day one December 2003..Sarasota.Tampa area FL..I even had one client pass away and remembered me in their trust!! I guess they did appreciate me after all!!! I have not worked for under $100 a house in 10 years..but this is the pricing in my area..heck, I won't leave my house for under $100!! haha..That being said, I have never raised a client's price in all these years..sure many gave me a raise so to speak but I would never raise a price...I don't feel good about it...problem being I get too close to my clients..we become friends..we eat meals together..Guess I'm quite lucky..when you joked about having tea with the housekeeper..I had to laugh as I have this dear old lady who always fixes lunch for us!!! she even sets the table with her best china!! I guess I'm well liked and very trusted...I hate to tell them I'm moving away in a year out west for a new life though..there will be some sad dear old ladies!! Every old ladies best friend is her gay hairdresser and her gay male housecleaner!! hahaha

[@cuarajhyrojayju4397]

I will not waste my gas and travel time for $50 dollars job I would charge $35 travel time 2 hrs for $85 is fair charge $100 per house and up minimum 4 hrs $ 100 and up, house cleaning is a very hard job I use to clean 2 houses per day. 4 hrs each i left the cleaning business 20 years ago now I’m thinking to return to the cleaning business again

[@catinahawkins9925]

thank you for being honest

[@AskAngelaBrown]

I appreciate you watching the show. 😊

[@TheBowersj]

$1 per minute...more for holidays, hurricanes, storms, trashed houses...etc no exceptions

[@foreveravocado4792]

THANK YOU!!!!!!

[@AskAngelaBrown]

You're welcome! And thank you for watching the video. 🙂

[@procarpetcleaning]

/ good content 😊. I’m considering expanding into house cleaning. Thanks

[@AskAngelaBrown]

You're welcome! And thank you for watching the video. If you decide to go for it, let us know how it goes. Good luck! 🙂

[@qveenissac]

I feel you have to ask yourself how you clean to determine how to charge. I clean well but quickly so charging by the hour would be undervaluing myself. Do you have to bring your own supplies or you do use the supplies at each customer's house? How long does it take you to drive or travel there and home? Take these into consideration in your pricing. One you get to the clients house and you go over what is required it is ok to adjust the pricing if the workload is more that what was initially conveyed. Most importantly require payment upon completing a job. You'll always get those "oops I left my checkbook," or "I forgot to withdrawal cash," but there are pay apps and if you do a job, you need to get paid. Make it a point to collect payment at the start of the job for regulars when you're there for a set time on set days. For regulars I also often offer, as an extra service, purchasing and restocking any new or existing cleaning convenience Your time isn'y free. So something like putting away all those supplies you just bought? That counts when the clock starts ticking not before or after it stops. Clients often try to slip in an extra, "Oh could you do this real quick?" or as you're wrapping up, "oh could you help me move this real quick?" It's no problem to accommodate extra requests but be firm that the clock continues ticking or if you're only there for a set amount of time, say 4 hours, when the 4 hours are up they're up. So if they asked you to add a load of laundry that day and it's still in the dryer by the time you've completed all your regular cleaning work, well sorry? You can always say you apologize but it was an extra request and you have an appt or another client to get to or whatever. Don't shortchange yourself! Also, if you don't feel comfortable doing something, speak up! If you went to clean a house and find out when you get there they want you to weed a giant slope in their backyard...well it's ok to say that your offerings don't include that but recommend them to get a gardener on Angie's or something. Or if you are comfortable doing it that's fine too and charge accordingly even if it means upping your rate for a more arduous task! Bonus tip--put a tiny scoop of dryer scent beads (ie Downey Unstoppables) in vacuum canisters. They release a really nice fragrance anytime you vacuum. Just be sure the client isn't opposed to synthetic fragrance.

[@AskAngelaBrown]

Great questions nd tips! Thank you for sharing them with us!!

[@genxx2724]

Synthetic fragrance is a health hazard. You should not look for ways to increase exposure for your customers or yourself. I like a clean house, not a perfumed house.

[@melodygoddard5830]

Thank you for making a video about this. Currently, I am cleaning one person's house and would like to take on more but I had no idea of a reasonable range for pricing. Also, what are your thoughts about supplies? Do you use their cleaning supplies or bring your own? What are the advantages/disadvantages?

[@lucymakungu7348]

I like the video mum please can you offer me a job lucy makungu from kenya

[@keithsmith7224]

Some clients supply the products. I would use theirs if i where you.

[@Lifeislifegogetone666]

I cleaned now for a place for 3years . And done extant for the family. I charge $20hr should I ask for a raise haha

[@ema8909]

YES

[@sunshinesarai]

Wish I really knew this question. Because I do house cleaning. I started at 25 per hr. (Now I'm locked into a large 7room home at only 25 per hr) but, another home I charge 30, but I use all my cleaning supplies. I charge 35 per hr for commercial locations. (Usually is because of scale and using my own supplies)

[@AskAngelaBrown]

Pricing has changed in the past few months due to inflation of all cleaning supplies, cleaning equipment, PPE, fuel and more. You'll have to raise your prices to stay in business.

[@janetremigio1049]

Hi Angela, you mentioned a few times “have systems in place” what exactly systems are you talking about?

[@TheJuicyjay7]

this was such a helpful video. thank you so much for your expertise and knowledge. may i contact you for further questions? I am literally starting off from scratch. As a matter of fact I just opened a home advisor account. Could i contact you for questions about this profession?

[@tootiegreen4095]

Great advice

[@AskAngelaBrown]

Thank you and thanks for watching the video. 🙂

[@lmaolies5815]

Very helpful

[@AskAngelaBrown]

Thank you, I appreciate you taking the time to comment. 🤗