Principles of High Reliability Organizations: Deference to Expertise

Seth Krevat, MD, vice president for safety, shares that it is the associates at the front lines in a high reliability organization that hold the knowledge, and that knowledge is deferred to above and beyond any titles. At MedStar Health, we respect and value the knowledge and experience of every associate. We defer to that knowledge and experience at the point of care, as we know that is what will provide the safest possible care for our patients and keep our associates safe as well. Visit ow.ly/M1aZk to learn more.

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