PS 5 Customer want new HDMI port, but the port is good, what are we doing?

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Electronics Repair School

Electronics Repair School

Күн бұрын

Пікірлер: 73
@Holycurative9610
@Holycurative9610 9 ай бұрын
I've seen comments that say "just replace the port, that's what the customer wants, charge them more for doing what they want". The reason Sorin (or myself) don't do that is because it's unethical to charge the customer for work/parts they neither need nor want. I don't do stupid things like that which is why I'm retired at 56 after 20ish years of repairing laptops and why the people who charge for un-needed work/parts will be working until they drop. The job of a repair person is to diagnose the fault, liase with the customer, and then repair the device even doing extra work like sorting out liquid metal, not to make up problems or charge for work that doesn't need doing. The reason for this is because the customer doesn't have years of experience or they would be doing the job themselves and therefore their initial diagnosis of the problem is quite often wrong. You have to be honest in work, and life, or you'll get nowhere fast so this video is a good lesson in a couple of ways. Wisher21 also points out (in the comments) that some companies will send you one job to see just how honest you are before giving you more work!!
@OnStageLighting
@OnStageLighting 9 ай бұрын
Job is same price whatever, new port or resolder old one. The time and cost isn't the £2 part.
@elgatovolador3226
@elgatovolador3226 9 ай бұрын
It's the principle buddy..
@johnnychang4233
@johnnychang4233 9 ай бұрын
Because any reputable repair technician such as Master Sorin are not devious plastic surgeon who sell snake oil to their customers 😉
@youssefhany6555
@youssefhany6555 9 ай бұрын
0:52 Ps5 hdmi ports tends to be pushed back which may rip the pads off the board ... also there is a tiny cap right behind the port which also may get ripped off ... so the port will look like brand new but it's actually pushed back and not connected but in this case the port was already changed
@einfelder8262
@einfelder8262 9 ай бұрын
I kept focussing on the fact that the HDMI port legs were not soldered to the board, allowing the port to move, making soldering the pins harder than it should have been. Finally one leg was soldered but the other one(s) were not. The HDMI port will be broken off again due to the flex, because 90% of users can't take care when inserting or removing cables.
@Mark_C1
@Mark_C1 9 ай бұрын
Nicely done, Sorin. Life would be so much easier without customers and suppliers 😂 Had the same kind of problem on my first ps5 hdmi port replacement. I removed the old port and tried to just flow the new port into place and it failed the nudge test several times after trying to touch up with my iron being careful of that damn capacitor. In the end I the new port again, tinned the ports pins first and this made it sit nicely. I think when removing the port you lose half of what little solder Sony uses and so needing more applied makes sense. IMO tin your port pins first before flowing into place 😊
@youssefhany6555
@youssefhany6555 9 ай бұрын
16:18 to bypass the copyright on the capture card you have to disable dhcp in the ps5 settings menu
@sinchrotron
@sinchrotron 9 ай бұрын
Lol, never knew that
@Tribes11
@Tribes11 9 ай бұрын
HDCP*
@sinchrotron
@sinchrotron 9 ай бұрын
@@Tribes11 now it is even more lol
@youssefhany6555
@youssefhany6555 9 ай бұрын
​@@sinchrotronlmao 😂
@electronicrepairservice2020
@electronicrepairservice2020 9 ай бұрын
It really shows when a tech puts his heart into his work. Thank you for showing us how it's done. Happy Belated Birthday🥳🍰 The cake looked delicious - bet it smelled nice when it was baking.🙂 I hope your daughter gets an instructor that is as thorough as you are. There is a shortage of commercial pilots, is it any wonder?? 💰💰
@hansregli8678
@hansregli8678 9 ай бұрын
Two comments: 1) The capacitor should be checked for capacity, it could have been destroyed while being heated so long completely in solder. 2) You could have also soldered the right stand of the port. For more stability.
@elitecol69
@elitecol69 9 ай бұрын
Yeh that right side was terrible and cracked you can see it moving through the board. This will be back again lol
@luminousfractal420
@luminousfractal420 9 ай бұрын
Point 1: but it wasn't, he tested it.
@OnStageLighting
@OnStageLighting 9 ай бұрын
That cap is regularly missing from the factory! If it's in place, it's fine.
@hansregli8678
@hansregli8678 9 ай бұрын
@@luminousfractal420 Wrong. A cap can have 3 states: Capacity, shorted, infinity. He just tested for shorted, but not whether it has capacity.
@Ismail-1983
@Ismail-1983 9 ай бұрын
What capacaty should it have?
@pp3v42_g3h
@pp3v42_g3h 9 ай бұрын
13:32 you will drive ppl and dogs crazy with that sound :P
@youssefhany6555
@youssefhany6555 9 ай бұрын
I absolutely hate that sound 😬
@SamiTM
@SamiTM 9 ай бұрын
What Sorin says is basically diagnose first, ask questions later. Diagnosing is the base of this business.
@solopcomputerworld4232
@solopcomputerworld4232 9 ай бұрын
Nice work sir, honestly i love the way you diagnosed the problem😊.
@Timpano_Francesco_Repairs
@Timpano_Francesco_Repairs 9 ай бұрын
Good Job Sorin, i agree with not accept what say customer but doing our diagnose ourself it's right way and be onest will alway came back...
@wisher21uk
@wisher21uk 9 ай бұрын
Nice job Sorin, always be aware that shops or companies can send you something to see how good and honest you are, like they would induce a fault to see what you do 😊
@housinit
@housinit 9 ай бұрын
Sorin, its not impeachable, its impeccable. Im-peck-able. Peck, like "deck". Had to say something about it since I've heard you say it a few times now. Awesome work as usual!
@electronicsrepairschool
@electronicsrepairschool 9 ай бұрын
Thank you!
@ConsoleTherapy
@ConsoleTherapy 9 ай бұрын
Nice job Sorin. Hope you are well my friend
@fevax
@fevax 9 ай бұрын
Sorin, as always nice job. Let me give you one recommendation, that job it's much easier if you use a K (knife) soldering tip. Greetings from Argentina
@peterc8622
@peterc8622 9 ай бұрын
Enjoyed watching you work your liquid metal magic. Those pesky capacitors really have it in for you.
@oilybrakes
@oilybrakes 9 ай бұрын
You know, Sorin... I am suspicious of that port, and here's a little story: There is a Laptop out there, the ThinkPad T570, and it's known for its failing hard drive. But in fact it's the hard drive connector that falls off the motherboard. And it seems that there is a plating on the pins of the connector that takes solder. The plating ripps off the pins after some time and the entire connector gets "desoldered" or rather disconnected. You can try to solder the connector and it might look like a good job even, but it doesn't hold for long and at the end the connector has to be replaced. So I am a bit suspicious about entire connectors disconnecting from the board. But, that's just something to keep in mind and consider I guess. Although there is a difference in that the pins of the T570 connector are springish and separatish. While in the PS5 case they are grouped and held together by the plastic.
@milsiart4976
@milsiart4976 9 ай бұрын
Some shadow is on up right third of work surface. Possibly some LED is dead or there is some obstruction. Please see that.
@toyotass3394
@toyotass3394 9 ай бұрын
I want to be a useful person like you
@sokoloft3
@sokoloft3 9 ай бұрын
I had a series s come in and the port damage was so subtle. I thought it was the re-timer at first until I looked at it again with some jewelers glasses.
@OnStageLighting
@OnStageLighting 9 ай бұрын
Tracks on the Series S are weak AF. They often come in with nearly every one ripped up.
@sokoloft3
@sokoloft3 9 ай бұрын
@@OnStageLighting So that was my first HDMI port change. I was very delicate with it and used chip quick low melt on the pins/anchors. I thought removing it would be the difficult part but it wasn't lol. I need some blue tach for next time to hold it in place. Anyways it went just fine. Did it with my 858D, pinecil and jewelers glasses. Pita with the glasses so I bought a microscope.
@OnStageLighting
@OnStageLighting 9 ай бұрын
@@sokoloft3 I used to have 858D but they don't really get hot enough for thick boards like the Series X and PS5. Last series S that came in I think customer had been inside and casually pulled every track up right back to the next joint. Very thin tracks.
@sokoloft3
@sokoloft3 9 ай бұрын
@@OnStageLighting oof. Yeah better extraction and then a new hot air station is what I'm doing next for more gear
@OnStageLighting
@OnStageLighting 9 ай бұрын
Lots of these come from Sony with barely any solder on them. At some point, one or more pins let go through no fault of the owner. I nearly always replace the port as the factory ones aren't great and I can warranty a brand new port from a known supply that has been fitted properly. In this case, it's not the factory port anyway. The oxidisation on the APU die is common on the PS5 after a while, presumably the result of heat spots. Symptoms can be shutting down in the middle of a game. Cleaning up and respreading liquid metal is part of a service or any job like this where the board is removed.
@luminousfractal420
@luminousfractal420 9 ай бұрын
Man people are being ripped off 🤦
@toyotass3394
@toyotass3394 9 ай бұрын
Hello, brother. I love watching your lesson. Do you have lessons for sale?
@IvanIvanovSS
@IvanIvanovSS 9 ай бұрын
Sorin, i use to replace this port with same issue, this come like this ( bad soldering ) from factory, All PS5 have the same issue.
@rahulmechatronics
@rahulmechatronics 9 ай бұрын
Sorin You need to use Knife bit for soldering. That will be better than current bit that you are using.
@MrFujack103
@MrFujack103 9 ай бұрын
This connector looks like it needed the legs heating and the connector pushing down on the board a bit more or someone’s bent the pins back before fitting?
@wigmansir
@wigmansir 9 ай бұрын
Nice job but you know there were three more anchor pins that needed to be soldered😂
@mummoorthy6511
@mummoorthy6511 9 ай бұрын
Good thanks for video playback support 👍👍👍👍
@MykolaInc
@MykolaInc 9 ай бұрын
You can use ptm7950 instead of liquid metal for PS5.
@toufikdjemaoui8265
@toufikdjemaoui8265 9 ай бұрын
Nice job 🎉🎉🎉🎉
@patp4199
@patp4199 9 ай бұрын
Hello Sorin. Thanks for all the great videos. Amaizing to watch you diagnose problems with relatively simple tools and your own knowledge and experience of course. My grandson has a PS5. It frequently freezes which i believe is related to an overheating issue. I was interested to see you re-bonnd the chemical metal on the CPU. Can you explain a little more how you removed the old chemical metal back to the Zinc plated surface. Did you use anything on the cotten bud or did you just use the dry cotton bud.
@luminousfractal420
@luminousfractal420 9 ай бұрын
Freezing could also be the other chips on the board. It's sometimes wise to check the north and south bridge chips as well as any extra in/out chips. Adding a small heatsink where necessary. Especially when it comes to playing with liquid metal on an uncoated pcb. That said it shouldn't be overheating, it's a console. But kids want what they want I know. If I was ever going to use liquid metal I'd put a conformal coating over the entire pcb first. It's not that expensive for the protection it offers. MG chemicals make some great epoxies for this. Don't use silicone as that causes heat buildup and silicone is actually semi porus and can transfer and trap moisture. I live in a very humid place where dust, moisture and often ants combine to kill circuit boards. Coating them is a neccessity.
@lucataszarek8782
@lucataszarek8782 9 ай бұрын
Hello 🤝good job 👍👍👍👍👍👏👏👏👏👏👋👋👋👋👋
@rurikviloria64
@rurikviloria64 9 ай бұрын
Hi Sir,Do you have a video about Dell Inspiron 1564,the trouble is no display not reading the hard disc,4beep but ram and hard drive I swap it to other laptop,no issue CMOS battery replaced,,but power is working,thankz,blower is not turning and CPU is very hot,thankz
@kadmaster
@kadmaster 9 ай бұрын
Come to Besiktas,Sorin...
@LifeChanger_._
@LifeChanger_._ 9 ай бұрын
When a customer tell me what I need to do, I simply tell them to take it elsewhere.
@worroSfOretsevraH
@worroSfOretsevraH 9 ай бұрын
Yes, more PS videos!
@shiyab4003
@shiyab4003 9 ай бұрын
Good sir
@KyleSand
@KyleSand 9 ай бұрын
I think taking the board out and doing it the 'long' way would have been faster.
@BumbariuFlorin
@BumbariuFlorin 9 ай бұрын
La multi ani!
@ariekanarie5622
@ariekanarie5622 9 ай бұрын
I only say this once: Customers are Masters of Disaster, Kings of the Chaos. (I am a customer)
@akashrawat123
@akashrawat123 9 ай бұрын
why u bully the capacitor
@mistsemy1522
@mistsemy1522 9 ай бұрын
Why not change with new port, that plastic inside the port is wiggling.
@elitecol69
@elitecol69 9 ай бұрын
and the right side port support leg left unsoldered and cracked solder on the pcb too
@thefamousdjx
@thefamousdjx 9 ай бұрын
This was a careless job for sure
@modorangeorge4991
@modorangeorge4991 9 ай бұрын
Customer thinks he knows better, so why not just replace the port as he said and don't care if the thing works or not ? Customer gets exactly what he asked for. If he want the thing to work, charge more money for it.
@Mordaur
@Mordaur 9 ай бұрын
Why don't I get easy jobs like that? 😂🤣
@GSPsvita
@GSPsvita 9 ай бұрын
No capacitore , no shorted capacitor 😁
@KeiLin11
@KeiLin11 9 ай бұрын
It will come back again.
@luminousfractal420
@luminousfractal420 9 ай бұрын
Im amazed that people are having to mod a console to have it run smoothly. The whole basis for consoles is that they run flawlessly from day one to end of life. Your basically just paying through the nose for an outdated pc (5years out of date minimum due to being locked into parts from the start of design). I'm not getting it.
@ebilgin
@ebilgin 9 ай бұрын
lucky customer..
@IFIXCASTLES
@IFIXCASTLES 9 ай бұрын
😊😊😊
@f-7670
@f-7670 9 ай бұрын
First
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