(Pt 5) Volvo From HELL...STALLS Again?! (05 XC90 Turbo - CONCLUSION)

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Pine Hollow Auto Diagnostics

Pine Hollow Auto Diagnostics

Күн бұрын

Is the BUTCHERED Volvo XC90 finally ready to be SHIPPED??
After a few short test drives, the LOW FUEL PRESSURE code is BACK with the brand-new fuel pump!!
As suspected, the pickup screen is getting CLOGGED with some mystery particles floating in the fuel tank....OH NO!
Customer is very upset that the Volvo is still broken and he doesn't want to pay any more $$ for cleaning the tank. What to do?
LAUNCH X431 PRO3S+:
www.amazon.com...
Enjoy!
Ivan

Пікірлер: 1 000
@JROSESN
@JROSESN 3 ай бұрын
Happy to pay for boxes of modules for no reason, but not happy to pay labour for an actual skilled tech to find the problem... bizarre mentality.
@gtemnykh
@gtemnykh 3 ай бұрын
Well put!
@dans_Learning_Curve
@dans_Learning_Curve 3 ай бұрын
I'm fairly certain those modules were purchased one at a time and as each one was purchased the thinking was it was going to fix the car.
@sawyerbennett8227
@sawyerbennett8227 3 ай бұрын
And? ​@@dans_Learning_Curve
@merlingriffin3861
@merlingriffin3861 3 ай бұрын
People hate paying for diagnostic charge and particularly dealerships promulgate this. Service writer kind of just looks at the car and orders a repair, many times without the tech even doing a code scan. This leads to the parts cannon getting fired, and hard feelings plus bad reviews on social media. Also, the talked to BIL who knows something about cars. They gotta understand, that whether the tech is running diagnostics and tests or doing actual repairs, they are paid by the hour. You are paying for their skills and knowledge, plus their investment in tools and equipment. They may also be rent for the shop they hang their shingle at. Hey, in my line of work, made out like a bandit one day. It was a Sunday afternoon and the lab called. The lab tech was in a panic, because he couldn't print anything. So I ventured in to the place. Went to my office checked the system out and made sure it was okay in general. Walked back to the lab itself and found someone had pushed the off-line button on the printer. I pushed the button, the green led comes on and the printer starts spitting out sheet after sheet of paper. I didn't say anything to anybody. I was there a total of 10-15 minutes. I was just going to charge for my mileage, but the boss said put it on my timesheet so I did. I learned that I got a two hour minimum at overtime rate for an after hours call back.
@seanb9814
@seanb9814 3 ай бұрын
Where there is a lack of skills or tools, the parts cannon is fired. I see it all the time.
@MrPitatom
@MrPitatom 3 ай бұрын
Hi Ivan. There are two types of people on earth. Those who live and learn, and those who just live. This customer has no respect.
@vdivanov
@vdivanov 3 ай бұрын
My version of the two types is those who make a mess and those who clean it up.
@geoepi321975
@geoepi321975 3 ай бұрын
I think that there are infinite types
@31terikennedy
@31terikennedy 3 ай бұрын
Actually there are (3) types of people: Doers, Followers and F-ups. :D
@Dirtyharry70585
@Dirtyharry70585 3 ай бұрын
@@31terikennedy4 types; fups that learn,fix and become experts.
@Dirtyharry70585
@Dirtyharry70585 3 ай бұрын
Good thing you have a recording of what you’ve done and the condition of this POS…. Like the owner
@ausmartin1
@ausmartin1 3 ай бұрын
Customer has no knowledge, no repair skills & no money. Funny how all three go together 😂
@raymondreiff8170
@raymondreiff8170 3 ай бұрын
Almost exclusively 😁
@robertbrandywine
@robertbrandywine 3 ай бұрын
To do all those things he did, he has some skills.
@davemeyer2781
@davemeyer2781 3 ай бұрын
You need to rename this job "customer from hell"
@dpeagles
@dpeagles 3 ай бұрын
Oh, he's one of those customers...wow. He can't afford to fix his car, he can't afford a lawsuit.
@golfmaniac
@golfmaniac 3 ай бұрын
Ivan, the first clue the guy had no money, is the car itself. No one with any money would buy that car. It was like going to the junkyard and buying a car, and then thinking you got a good deal.
@Garth2011
@Garth2011 3 ай бұрын
Without question this customer is voting for Biden. Audi. Towing long distance. Expecting miracles for cheap. Threatening those who are helping him.
@ausseamore8386
@ausseamore8386 3 ай бұрын
Someone mostly young person in the mechanic field with NO money BUT with the skillset of Ivan would fix such as a challenging project on the cheap
@peterwill3699
@peterwill3699 2 ай бұрын
How much is a tow from S Carolina ? 1000$.
@golfmaniac
@golfmaniac 2 ай бұрын
@@peterwill3699 I would not doubt, someone that cheap, towed it there with a rope.
@chriscorts3337
@chriscorts3337 3 ай бұрын
Charcoal from canister is my best guess. Constant overfilling. Remove the purge valve and see if any of that grit can be tapped out.
@throttlebottle5906
@throttlebottle5906 2 ай бұрын
ohh, good thinking, a very possible source, but someone probably did it on purpose.
@billziegmond4943
@billziegmond4943 3 ай бұрын
Awesome video my friend. Just like the Saturn from hell. Seller sold the car to a person on a limited income. .Had a taped over check engine light. God only knows how many hands touched it before I got to it. Removed a lot of aftermarket crap. I got to a point where I said I need help. Take it to Ivan. You got it back to a drivable condition.(THANK YOU) Then the finale part was me finding a brand new oem exhaust cam phaser. Repaired that and car has been running great ever since. Like you I started to get vehicles that have been to several garages that can't repair the vehicle. I look at them as a challenge and a learning experience. Also the self satisfaction of fixing something nobody else can. Stay well my friend. Stay Well my friend.
@golfmaniac
@golfmaniac 3 ай бұрын
Ivan, the explanation of the video being a year old, explains every thing. When you said he did not want to pay for the sunroof, I thought, well he just has to watch the video, to see how to fix it himself, but you out smarted him on that. There are some customers you just don't want back, that guy would be at the top of the list.
@craigd8383
@craigd8383 3 ай бұрын
You went above and beyond for him and that’s how he thanks you for all the free labor..
@PistonBikers
@PistonBikers 3 ай бұрын
I don't understand people You just trying to help and u invest so much time at this piece of junk an u are one of the Best mechanics out there don't be sad we are more people that preciate u work i'm from México i bearly understand but i'm a mechanic and a KZbinr as well and i know that feeling
@mrcogginsgarage7062
@mrcogginsgarage7062 3 ай бұрын
Ivan I had a very similar problem with an older XC90 the charcoal canister had started to brake up and that was what was found to be blocking the screen.
@volvo09
@volvo09 3 ай бұрын
Yeah, i'm suspicious of the charcoal canister
@marksouza8705
@marksouza8705 3 ай бұрын
I have to say I thoroughly enjoy watching your channel and the myriad of challenges you face in fixing customer cars. Your diagnostic skills are top notch. I admire your tenacity in tackling the very wide range of problems and your logical approach to each and every one of them. I owned an auto repair business back in the 70s and early 80s. Cars have unquestionably gotten more complex with time but one thing that never changes is the customer interactions, good and bad. The vast majority of our customers were awesome but there was always those who didn't paint the whole picture of what was going on with their cars including the history, which would often prove helpful and relevant if their car problem was now yours. And of course those who didn't want to pay or to pay less than what you charged or grouping repairs for a price that didn't include the "oh by the ways". I could go on but I won't. Kudos to you. I watch Eric O at South Main Auto too and you guys both are not your average mechanics. You should be fairly compensated, without question, for the skillsets your bring to these jobs. Keep up the good work and keep the content coming for your loyal followers.
@toshayonguard4253
@toshayonguard4253 3 ай бұрын
We know why you take on those car’s…….You love the challenge 🤘🏼🇺🇸🇺🇸🇺🇸
@waiting4aliens
@waiting4aliens 3 ай бұрын
Thank you very much for hanging thru this cluster. We have googled prospective renters to find out about court filings. Some people are in the business of non payment. Decent people have to protect themselves against the unscrupulous. Stay well. I hope Ivan can comment on the possibility of the charcoal filter.
@CXensation
@CXensation 3 ай бұрын
If the customer wants a cheap bodge job, he should send his car to one of the millions blacksmith bodge shops out there. You are one of the most reliable and honest mechanics on the continent and that's what your customers pay for. Why should dignostics time be for free ? These days diagnosing a faulty car is likeliy to be 90% of the time spent. Unfortunately there still are too many car owners (and bodge mechanics) that believe it's just a matter of hooking up a tester and then replace all parts called out on the screen.
@2packs4sure
@2packs4sure 3 ай бұрын
Back in the mid 1990s I got one tank of gas from one gas station between Houston and Austin Texas and that one tank caused me endless endless problems,, multiple fuel filters, multiple break downs,, until finally the gas tank had to be removed and flushed and reinstalled etc.... What was in my tank looked something like sand but it was super super super fine...
@kevinbarry71
@kevinbarry71 3 ай бұрын
Speaking as an attorney; nobody should ever be worried when someone else says they will take you to court. It's nonsense. It's expensive. And he's out of state. And people who actually put matters into suits usually don't threaten first
@lvsqcsl
@lvsqcsl 3 ай бұрын
"Matters into suits?" I like it.
@paulsolovyovsky1702
@paulsolovyovsky1702 3 ай бұрын
Welcome to Ivan's Last Resort auto service. Great job as always.
@mikedaugharty5544
@mikedaugharty5544 3 ай бұрын
Yes Ivan there is a lot to be learned with a butchered up car and you have the patience and the knowledge to figure it out and that is the needed attitude in these situations good job
@tomsawyer4776
@tomsawyer4776 3 ай бұрын
I certainly agree with the "learning " part....and I do understand your empathy for a desperate customer. You did great with this case study, in my opinion, so....keep up your good work.
@BillBabyEscapades-bp4sf
@BillBabyEscapades-bp4sf 3 ай бұрын
KZbin videos hold up in court! I would've told the customer I have more lawyers than you have family members! Lol. Great video Ivan handled like a true professional!
@johnnielsen5076
@johnnielsen5076 2 ай бұрын
Ivan...I am an industrial electrician and I do diagnostic troubleshooting all the time. I can say that those not in the know always think diagnosis is easy and they want results yesterday for near nothing.
@johnwardle9667
@johnwardle9667 2 ай бұрын
This was a great series of videos. You are a high level technician on this stuff. A rare thing. Dealing with the public is always a risk. People can be assholes. Take comfort that you've got the skills and you're reasonable human being. A rare breed.. great channel. I love this stuff. I worked for Dephi Diesel Systems 2010-2014, and I've probed a few ECU plugs pins, read some CAN bus messages etc. 😂
@bags4
@bags4 3 ай бұрын
Thank you Ivan for sharing the details about difficult customers. The true leaning experience was on how to handle a guy like that. Firing the customer is the right move. “The customer is always right, if you have the right customer.”
@travissheehan6082
@travissheehan6082 3 ай бұрын
I once had a brand new civic with less than 4000 miles. Pulled off interstate, filled up with gas. Didn’t even make it back to the on ramp. Towed to dealership. They were good enough to give a gallon jug of what came out. Flying J ended up paying for all of it. Rust and contamination was half the jug of “gas”. Turns out the stations lid to the tanks was left open and somebody emptied their RV’s sewage into it was their response.
@2nickles647
@2nickles647 3 ай бұрын
A flood hit a nearby neighborhood gas station. Filled the tanks with water. About 20 people got stranded by the side of the road. They didn't make it 200 yard's.
@5tr41ghtGuy
@5tr41ghtGuy 3 ай бұрын
I think the contaminant in the fuel tank was grey powdery beach sand, like you typically find between the dunes and the white sand (at least on the southeast coasts). When you shined a flashlight on the clogged filter, I noticed a few sparkly grains.
@DaveSender66
@DaveSender66 3 ай бұрын
Awesome series, thanks for posting this it was not an easy one. So I caught a glimpse of the motorcycle, so when is the next motorcycle adventure? Wondering when you're going to jump in a 45° pond at 6:00 in the morning 😃 . Enjoy your summer ⛱️ , looking forward to your next automotive adventure!!!!
@hectorguerra5544
@hectorguerra5544 3 ай бұрын
Ivan, you are a good man. I worked as an electronic technician from 1980 to 1986 and we would get customers like the one you got on this Volvo. Radios or amplifiers would come in and other shops had tried to repair the units but of course the customer would tell us that no one had tried to repair the unit. I would do my best to repair the unit to factory specs. Most of the time customers would be happy that I repaired the unit but once in a while the customer would be mad.
@joshuavieira1365
@joshuavieira1365 3 ай бұрын
Ivan we had the same problem with the same exact model volvo! No clue how a 70yr old lady got all that stuff in her tank!
@TStheDeplorable
@TStheDeplorable 3 ай бұрын
Other comments suggest that the charcoal cannister breaks down and the dust gets into the tank.
@whatsups3045
@whatsups3045 3 ай бұрын
"..this car is a basket case.."" not only the car is a basket case Ivan.......the one who turned it into a basket case is the one who truly is, especially consideren you went above and beyond the help out and got stick for it!
@ismaelcarrerojr7124
@ismaelcarrerojr7124 3 ай бұрын
Well Ivan the only conclusion someone try to get back the previous car owner and put sand in his tank.
@tsxownz
@tsxownz 3 ай бұрын
Ivan, being the kind and honest person you are, you dont deserve this wreck of customer. accept no walkins unless they are returning customers. dont let anyone pressure you into jobs that will be a disaster
@lloydweems6237
@lloydweems6237 3 ай бұрын
What a pain, thanks for sharing l love watching your case studies. You and Eric O have taught me a lot of what not to do as well as doing repairs the correct way. Thanks again.
@ericbrock9387
@ericbrock9387 3 ай бұрын
I was confused right until the end with the Audi in the background. Love that car! Way to persevere on the Volvo and you know what they say "There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves"
@1djbecker
@1djbecker 2 ай бұрын
I could understand the customer's viewpoint, in part. There is quite a large labor charge for diagnostics. ... except that the customer already knew that this was a very difficult problem to diagnose. A regular diagnostic charge mixes in the easy problems that take five minutes with the extremely rare multiple hour head-scratcher. Someone that specializes in diagnostics only gets the really obscure problems. They can't average out the occasional tough problem with the easy money-makers.
@Carlostype
@Carlostype 3 ай бұрын
Great entertaining work in face of adversity 👍👍👍
@sufferinsilence6474
@sufferinsilence6474 3 ай бұрын
Gotta love appreciative customers.
@truracer20
@truracer20 3 ай бұрын
I got sand in the tank of my 02 f250 and it destroyed a relatively new fuel pump. The filler neck rusted out and the way the filler neck was routed with my service bed it allowed the tire to throw road salt and sand directly into the hole. My pump ingested that debris. This happened with about 25 gallons in the tank.
@davidr8750
@davidr8750 3 ай бұрын
Interesting and very informative. I agree on the learning experience. Technical side as well as crappy customer side. Thanks for sharing.
@lvsqcsl
@lvsqcsl 3 ай бұрын
Been there, done that. I think you did the right thing by trying, Ivan. I thought this was produced some time ago; your thumb mysteriously healed. After finishing this Volvo, I would say you went around in your driveway and hugged all of your cars; even the Rogue. GREAT VIDEO!
@joaquincordova7148
@joaquincordova7148 3 ай бұрын
I feel for sir Ivan people just try to take advantage of good honest people I think the previous owners made some one mad and they put sand in his tank love you honest clean videos
@brianloriaux5837
@brianloriaux5837 3 ай бұрын
Besides it is a good learning experience.
@philliplopez8745
@philliplopez8745 3 ай бұрын
Be certain to tell him " you get what you pay for , or you pay for what you get "
@gregeconomeier1476
@gregeconomeier1476 3 ай бұрын
Maybe a good idea to have a written agreement that clearly states what you will do and what you won't do.
@kellyd887
@kellyd887 3 ай бұрын
Thanx Ivan, another great series. Keep up the good work.
@Diagnosticoswilvert
@Diagnosticoswilvert 3 ай бұрын
Hi Ivan, congratulations on the diagnosis, clients never understand that working on what others did is more complicated and expensive
@chasruss212r
@chasruss212r 3 ай бұрын
I would have asked the customer how much he would have charged if he were the person doing the diagnosis, and repairs, under the same circumstance. You did what you had to, and earned every penny charged. You are a professional.
@riblets1968
@riblets1968 3 ай бұрын
I think your appointment form should have a yes/no field that asks "have you attempted your own repairs for the reported problem(s)?"
@billsmith5166
@billsmith5166 3 ай бұрын
I wonder if gas is sloshing into a defective carbon evap canister somehow? If not, maybe install a plug on the bottom of the tank so it can be more easily drained and figure out a way to back pressure the filter and clean it enough without removing it? The pump itself may not like back pressure so it may need to be pretty low psi. Maybe just remove the particulate filter on the pump and install an easily removable fuel filter downstream and rely on the pump surviving long enough to clean out whatever is in there? Does the guy have insurance to cover someone dropping foreign material down the filler neck?
@pinoyinaustralia3759
@pinoyinaustralia3759 2 ай бұрын
Hi Ivan,I had encounter this kind of problem twice but in different manufacturer.I used to work on dealer its Iveco,the fault we found is the fuel tank deteriorating by it self .fuel tank is made of plastic.we end up replacing the fuel tank!those black staf are comming from the internal wall of the fuel tank!
@pinoyinaustralia3759
@pinoyinaustralia3759 2 ай бұрын
Just becareful dealing with this kind of costumer.when you see a tamper car that means red flag
@robertdiehl9003
@robertdiehl9003 3 ай бұрын
Like rental car companies do: Secure a deposit- hold up front from credit card
@KlassikKarvideo
@KlassikKarvideo 3 ай бұрын
Filling up the car at same time as gas station get a delivery might have caused all that shit in the tank. Great work as always Ivan, you are GREAT man.
@TonyBaroni
@TonyBaroni 3 ай бұрын
I'm a retired contractor and one reason I retired and sold the company was people like this Volvo owner. Ivan was in Pennsylvania minding his own business and this guy shipped this junker to him to fix and then accuses him of being a rip off artist. Then threaten to take Ivan to court. There are more of these people out there believe me. Some kid probably dumped sand into the tank while it was sitting up broken down.
@dougowens2686
@dougowens2686 3 ай бұрын
Ivan I have read a number of comments living here in NC for the past 30 years I can say getting any thing diagnosed is impossible most shops will Nickle and dime you to death with no solution until you give up , I say can say this from experience extremely frustrating. (most likely driving some poor behavior )any shop I have ever called for a diagnoses' either did not call me back or just told me not interested . you are one of a very few and a huge resource to so many like me . like you I am always up for a challenge and their is no feeling like looking at a piece of equipment at the end of the day and thinking to your self I win !! . every new day brings a challenge and I always say I a man can create this mess this man will fix it some take longer then others.
@Mikelp73
@Mikelp73 3 ай бұрын
I’m sorry people suck sometimes, Ivan.
@brendoncobey6034
@brendoncobey6034 3 ай бұрын
Love to learn
@RussellBooth1977
@RussellBooth1977 3 ай бұрын
What I would've done is a fuel volume test then that money could've been put forward to the labour of cleaning out the fuel tank instead of a new pump. I know that the auto electrician who just replaced the fuel pump relay in my great uncles stepdaughters 1997 model Ford Falcon Futura & charged her $280 AUD which didn't fix the problem a couple of years ago pretty much put her on a "bumsteer" by telling her that it's sediment which is causing the engine to stall. I checked the fuel pressure & volume which was all good & I also checked the fuel filter which looked like it had recently been replaced & it was clean, no sign of dirt at all inside of the fuel filter. It was high resistance in the aftermarket engine immobilizer/car alarm which caused the engine to stall so I bypassed it & wired it up back to how Ford Australia had it wired up in the first place. In my Holden VY Commodore I can remember when it flooded on the way to work 2 years ago & water got into the fuel tank when I drove the car through couple of feet of water,it tended to caused the engine to hesitate after I left it sit for 15-30 minutes & I noticed on a couple of occasions once when I was at the hardware store & secondly at the Hungry Jacks (Australias equivalent to Burger King) carpark the engine would surge when I reversed the car out of the car parking spot. I should've saved money on buying methylated spirits because I use E10 fuel,the methylated spirits is 97% ethanol anyway,I just drove the car until all the water worked its way out of the fuel system. I have had dirt somehow get pushed up into the in tank fuel pressure regulator & cause it to stick open enough to cause the fuel pressure regulator to stick open & cause the PCM to throw 2 lean codes but that seemed to have went away after I checked the fuel pressure because I thought that the fuel pressure regulator was bad. I even ordered a new one but it stopped throwing codes 18 months ago so I left it alone & it's been fine since. One issue with which I had on December 20 last year was that the engine nearly wouldn't start & the car was due for it's annual registration inspection that morning but I got it started & it passed its inspection,it had no problems then on after. It was almost due for its 40,000 kilometre or 24,000 mile fuel filter change & when I did it there was a lot of dirt in the filter & the front filtered side at that so I wonder of that filter stopped filtering. I was wondering if it somehow entered the fuel tank when I drove through the flood water,I don't know but I haven't been having any problems with the car after replacing the fuel filter. Note in the Holden VE & VF Commodores which were made from 2006-2017 they had its main fuel filter inside of the fuel tank on the suction side if the fuel pump. Its replacement interval was 100,000 kilometres or 60,000 miles so you would want the fuel tank to be clean on the inside so that the filter wouldn't get clogged !
@thienthan5482
@thienthan5482 3 ай бұрын
I enjoy your videos because of the oddball issues.
@leonardodavinci303
@leonardodavinci303 3 ай бұрын
Great learning series! For these 'long distance' customers I would ask for 3 hours diag time UP FRONT. Partially refundable if it turns out to be an hour or so. I would also make the customer info form a little more specific. Are there cut wires/unplugged modules/engine disassembly? If yes, send pics FIRST. Then, say yes/no.
@cpcoark
@cpcoark 3 ай бұрын
Nice work and for being honorable. I would guess that someone poured sand into the gas tank. Either for fun or for "Pay Back".
@gandalffotsvett9435
@gandalffotsvett9435 10 күн бұрын
Hi Ivan, Greatings from Volvo land, sweden. Greate videos! Is there by any chance you could get some better light in your nice videos? It is kind of dark 😊
@AlanBridges-t8o
@AlanBridges-t8o 3 ай бұрын
With everything you documented during filming I would have said let's go to court. I would not even opened the hood after seeing the box of parts someone threw at it. And hack wires.
@ΓΙΑΝΝΗΣΚΑΛΛΙΜΟΥΚΟΣ
@ΓΙΑΝΝΗΣΚΑΛΛΙΜΟΥΚΟΣ 3 ай бұрын
I would send him back to North Carolina with no regrets...
@turboponies
@turboponies Ай бұрын
13:42 Well, I suggest you add extra fields in your form to specifically screen for these types of DYI conditions - Had any of wiring been altered from factory state or disconnected? Are any of the factory parts or components not reinstalled after prior repairs to functional state? I think that would help you out. Maybe reduce the aggravation. Maybe simplify the videos. Cheers
@bobgaudet9941
@bobgaudet9941 3 ай бұрын
Thank you Ivan
@robertsmith2956
@robertsmith2956 3 ай бұрын
I'm guessing the pump has been ground down by the dirt as well. He will need the new one when gas tank is cleaned/swapped with another dirty one. LOL
@QAZA4590
@QAZA4590 3 ай бұрын
We all learn lesson from life. No one is perfect. I think you did great
@austenj4539
@austenj4539 3 ай бұрын
Peeling back the onion needs a thick skin. Ivan stepped up, as usual, to this Volvo challenge to advance his/our learning.
@r.weaver3769
@r.weaver3769 3 ай бұрын
I bet it was the charcoal canister leaking into the tank. I had on years ago that did that, same type of particles clogging up fuel system.
@AaronMDO
@AaronMDO 3 ай бұрын
Hey Ivan can you make a video of your test lights/test leads you use to diagnose issues. I see you have some custom made ones so I was curious.
@Onewheelordeal
@Onewheelordeal 3 ай бұрын
Daaaaang, after all the electrical work that had everyone in the last video saying he owed you big time he pulls this?!?
@richard3141592638
@richard3141592638 3 ай бұрын
Way to go, Ivan. And a great series roo
@mrcogginsgarage7062
@mrcogginsgarage7062 3 ай бұрын
Sometimes the worst thing that's wrong with the car is the customer! Fourty years plus of experience has taught me this ,and whilst I try to avoid hospital jobs these days, once in a while you end up stepping in the mess. Good luck to you long may you continue to provide a public service to those who need it .
@CrimeVid
@CrimeVid 3 ай бұрын
You have to get one every now and again Ivan. And it makes interesting watching for us. I would still like to know what that gunk was ! was it the tank lining, the fill tube breaking down, the carbon filter breaking down or Whut ! I'm sure you would like to know too. Thanks for the videos. PS there has to be a way of reliably cleaning a tank in situ, surely ?
@bobgaudet9941
@bobgaudet9941 3 ай бұрын
Whoever owned the car originally must have had some very upset enemy maybe an ex to sabotage the fuel with something
@jefferyedwards5003
@jefferyedwards5003 3 ай бұрын
My apologies from North Carolina.
@rickfromboston
@rickfromboston 3 ай бұрын
I think you are caught in the middle with these customers, you have a dealer that quotes a massive price to replace “everything” and the customer who either doesn’t trust the diagnosis or doesn’t have the money to replace “everything”. Then they take the car to an independent shop and get into an open diagnosis situation where that mechanic starts trying to shoot parts at it (unless they are lucky enough to get you). This customer also tried to diagnose and repair himself and apparently listened to others who were hacks and made a bad situation worse. I think it would be a good idea for a video or segment of a video to discuss how you would go about finding a mechanic who is good diagnostician. What questions to ask, what tools and equipment should they have, when to say “yeah I’ll pay for that test” and when to say “let me do some research on that I’ll get back to you”. Good series Ivan!
@redluck01
@redluck01 3 ай бұрын
The last time i ran into this was when the tank liner was flaking off. I had to replace the tank.
@jeremyhanna3852
@jeremyhanna3852 2 ай бұрын
The min he threatened to sue i give 30 days to get the car off the property as is or im put lien on it and scraping it
@carltonlane8931
@carltonlane8931 3 ай бұрын
The Volvo was a good lesson in customer trying to save money,but making it much worse,and then expecting someone to fix it at minimum cost,very challenging these customers,I’ve learned,KEEPCARM ,I’ve done that,1car I removed the gear box again and fitted the original flywheel and clutch,he did piss me off,but I felt I learned something on that job, great video though.
@thomasdemarco617
@thomasdemarco617 3 ай бұрын
coatings on the inside of the tank deterioted see it before
@androidemulator6952
@androidemulator6952 3 ай бұрын
That "black/grey specks" in fuel tank - if this was a diesel vehicle, i would say you had a "diesel fuel algae problem" ??, but seeing this is a petrol vehicle, is it some sort of corrosion, or tank internal coating flaking off ??
@lieutenantdan8170
@lieutenantdan8170 3 ай бұрын
Based on you dealing with him someone def hates that guy and sabotaged that fuel tank
@paulstandaert5709
@paulstandaert5709 3 ай бұрын
I suspect a charcoal canister failure of some kind. This customer can take a long walk on a short pier. I hope he is reading these comments. If you have no money, you do not buy a vehicle such as an XC90. That's what Corollas and Civics and Mirages are for. The tow bill alone has to cost more than a fuel tank cleaning.
@Andy_Hinners
@Andy_Hinners 3 ай бұрын
Ivan, for the rain sensor sunroof problems.. Did you torque the fuses that you replaced to factory spec ? ;-) Eric O wants to know
@donho9670
@donho9670 3 ай бұрын
What's that old saying...no good deed goes unpunished?
@scotts6503
@scotts6503 3 ай бұрын
You are a much better person than me, one look at the butchery and would have turned down the job
@bobnashnash7965
@bobnashnash7965 2 ай бұрын
How common is that, the first question is how much is going to cost. Good videos, keep it up. Bob Oxford Vehicle Electronics uk
@dustcommander100
@dustcommander100 3 ай бұрын
I know you can handle it, but you were bullied on this one. I'm thinking the guy has plenty of money, but wanted to bully you into doing the work. It is surprising that he changed the pump on his own. Usually these bullies are too good to dirty their hands. I'm thinking that when he changed the pump, that's when the dirt got in - or maybe it's coming from the charcoal canister. Anyways, I've been bullied, and I've always caved. You're a better man than I in many ways😊
@gmtech2012
@gmtech2012 3 ай бұрын
Doesn't matter how good we are at our jobs or how generous we are. Some people are just never happy.
@zeropointenergy1574
@zeropointenergy1574 3 ай бұрын
No good deed goes unpunished. Tool customer wanted discounts from first video.
@keno77
@keno77 3 ай бұрын
I really wonder what the heck was in that tank,sand won't clogging the filter like that but maybe someone put some radiator leak fix in the tank or something like that.🤔🥴
@jackmeoff304
@jackmeoff304 3 ай бұрын
He sent the car to you with a stalling issue. You diagnosed it as needing a fuel pump. You were wrong. When you took the fuel pump out you said you can see sludge on the filter screen. You chose to ignore that as a possible problem. Think you screwed the pooch on this one
@Sandmansa
@Sandmansa 3 ай бұрын
I had noticed the butchery as you took us along for the ride. Jobs like that make me wonder, who did all this and why? I get cars like that more often than I care to see. And the usual statement is, I've taken it to so many shops and no one can fix it. Or as you said. Get a very vague description and what will this cost before I even see the vehicle. Big red flags for me too. You hear all about the stories of customers dealing with bad mechanics. I feel for them, and I will do what I can. But what you don't hear about very often are the mechanics dealing with bad customers. Yes, they exist too.
@scrappy7571
@scrappy7571 3 ай бұрын
Typical day as a mechanic. Cars suck, customers suck, the pay sucks. Part 2 should have been send it to the crusher.
@robc3056
@robc3056 3 ай бұрын
hmm the guy was looking for trouble typical you go way above and beyond and have the mick taken out of you.. and theres me thinking the bonus footage was gonna be the thing being driven away !!
@kevinwright7931
@kevinwright7931 2 ай бұрын
Did someone put sand in the gas tank instead of sugar. He threatened to take you to court, WOW!! I hope that he sees how difficult it is for you to do these things.
@billger5710
@billger5710 3 ай бұрын
where is all that residue, grit coming from? Gas tank issue?
@dosgos
@dosgos 3 ай бұрын
That was a fantastic case study despite the azzhat customer.
@danielkearns3600
@danielkearns3600 3 ай бұрын
Another saying i use to have. You can't make chicken salad out of chicken shit. I have asked if they know the differences and got a answer no. I would say I don't want you making making any chicken salad.
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