Quality Audit | Bennington DockTalk

[@joegedeon9797]

First let me say that we have loved our Benningtons. But the quality audit must not be the same as quality control, or it started after Sept 2023. We took delivery of a 2024 30 QSBWA x2 at the end of September 2023 and the things found were crazy. First, welding wire stuck and sticking out from the pontoons. On one weld it was in two places. And one was over an inch long. Interesting thing is we paid for the manufacturer to apply Sharkhide, so during this process those welding wires should have been caught and surely snagged the applicator that was being used. Actually shocked the employee applying the Sharkhide didn't get cut by one of the wires. Second, the forward bimini support poles, both were assembled up side down. The ends rivets had to be drilled out, the poll flipped and the ends re-riveted. Third, one of the aft panels a good section of anodizing, for the blackout package, was missing. Fourth, the stern gate couldn't even close, and the railing is loose. Fifth, the security codes for the Yamaha key fobs were not shopped with the boat. Sixth, the star nuts for the new style headrest do not stay, I had to replace them with nylox nuts so that the head rest would stack connected to the boat. Seventh, paying for the manufacturer to apply the Sharkhide, so many places were missed it's crazy, and it shows the Sharkhide manufacturers recommended two applications were not done, only a single application.

[@BenningtonPontoonBoats]

Thank you for the valuable feedback! While we always shoot for the highest quality standards, sometimes things do not go according to plan. Your best course of action to get these issues resolved is to speak with your local dealer. We equip them with the information they need to perform all repairs. We do have a dealer locator on our website that can help locate the dealers in your area.

[@joegedeon9797]

@@BenningtonPontoonBoats oh we have.

[@lakemarine484]

I have a 2022 20LLG I purchased new. The fuel and trim gauges are terribly inaccurate and have been since the day I brought ti home. I contacted my dealer and they said they are calibrated from the factory and that is something they do not perform. Why didn't my dealer calibrate them before I picked up my $46,000.00 boat?