Quick Lube Ruins TWO Subarus This Week! Failure Performing Simple Service Left Owners Stranded!

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----I assume no liability for property damage or injury incurred as a result of any of the information contained in this video. I recommend safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond my control, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not myself.----

[@MrSubaru1387]

In a crazy turn of events, I just found out that the second Subaru here, the 2010 Forester, was also messed up by the SAME Take 5 in Fort Mill that messed up the 2005 LGT!!! What?!?!

[@thatoutdoorguy271]

They need to take more time out to train these quick lube places

[@thevictim2072]

@That Outdoor Guy The problem is you can't train the average grease monkey to do things correctly, and it is hard to find a smart grease monkey.

[@paulsz6194]

clearly, Subaru's are way too complicated for this quick lube joint to work on..

[@johndeesmith183]

... they hire kids to do a man's job...

[@mikethompson3534]

They hire only morons I had my Nissan Sentra drain plug on my manual transmission stripped out and the idiot told me just to drive off with a broken easy out stuck in the drain plug I raised so much hell with the manager that they had to pay for a new factory transmission case to include disassemble the transmission and replace the case with a week plus of car rental total damage not including rental car was $3500 bucks and the guy at the transmission shop said I was the 3rd customer that week

[@nsomn2706]

I work at a Subaru dealer with a Take 5 right next to it. They've pushed at least 3 foresters over to us after draining the transmission instead of the engine. We now warn the new express service techs about "pulling a take 5" and making sure they don't just open the first drain plug they see.

[@idontcare9747]

I started as a lube tech at a subie dealer a few month ago. Had 0 experience. Seen a few new guys start with 0 experience. It really isn’t that hard to know which drain plug to drain for oil.

[@user-fx8bk3fo8u]

I just did the cvt flush on a legacy because this happened at my shop. Really hoping that temperature gun was accurate enough for checking the fluid level after letting it warm. My job title is literally tire tech and this lady insisted on driving 4+ tomorrow. I was the only one in the shop that had ever touched a transmission.

[@sssnake2332]

LOL! Seriously though, that Take5 place needs to download the FSM's and use them.

[@spedracer55]

how tf do you get that wrong???

[@thevictim2072]

@@idontcare9747 Consider yourself lucky that you have a functional brain. Many do not.

[@1linkbelt]

At age 82, I change my oil and all filters on my Forester. I don't fool with a drain plug, I use the Fumoto oil drain valve.

[@atticstattic]

There you go

[@markm0000]

Good on ya

[@Andy-df5fj]

@@nigerbear2642 He's old. Not dead.

[@_morningglory196]

I’m 68 and I do my oil, filters and other easy stuff. I also am a female and my Forester is a manual.(2014)

[@1linkbelt]

@@nigerbear2642 Very simple, I am old, not dead! LOL

[@shupshekitty]

I completely agree. The local quick lube managed to tighten the oil filter enough to destroy the rubber seal. I took it back and while they agreed that there was a lot of oil sprayed everywhere, they denied it was their doing. They refused to replace the oil filter. So I went an bought a decent oil filter and changed it myself. Took the super cheap POS filter they put on back to them and showed them the broken seal. They refused to give me a refund. So, I wrote a yelp review explaining all of this. I got a call from someone wanting me to delete the review. I basically told them I'd already asked for a refund, which this person refused to give one. Just menacing me to delete the review. Telling me I'd be sorry if I didn't. Told him to FO and haven't heard anything more from them.

[@andrewgonzalez4230]

People these days, only gonna get worse .

[@jinxtacy]

I had a guy do something similar to me when I bought an engine for him and was returning the core. Prepurchase I asked for everything from throttle body to turbo and wound up having to buy a bunch of gaskets and was stuck with an older turbo. Then came these weird threats from the owner like we're in 1890s Wyoming. He didn't want to give me money for the core. and I showed him on the receipt what agreed core price would be and what we had agreed would be included with the engine. Dealing with local small business owners has its negatives too.

[@tomfilipiak3511]

Anyone who goes to these quick lube places with the automobiles of today is rolling the dice.Do it yourself or pay the extra money and go to a dealer that has experience with that make of car.

[@jameshardeman6590]

BMW noisy engine and cel on filter cap was overtighened so much o ring pushed out! I changed the oil and put top on correctly and no light and no noise.

[@Iknowaboutroaches3350]

I always use an impact gun to tighten my filters. 🤷

[@Fishsticks187]

Good on you for calling out bad service so other people can avoid a place like that.

[@BMWE3692]

Used to work at Toyota dealer that was a couple of blocks away from a jiffy lube and almost every week we used to see people get stuck as soon as they left loose filters loose drain plugs loose air boxes, one time a customer with a new Camry 2016 went to get oil change as soon as it left knocking noise started stopped by the dealership I was finishing my shift was punching out whe the customer approached me and told me what was happening first thing I heard was a mocking noise followed by oil light checked dipstick dry as the desert, walked back to jiffy to get the manager he was told to drive the car back they will put oil😮mean time I went to my my parts counter got oil when cuatoner came back and told me he was going to drive back I told him no I check filter and drain plug everything was tight put correct amount of oil check for engine noise and check engine light oil light everything was fine. Customer came back next day to pay for the oil called my service manager told him what I did paid for the oil and and to tip me which I refused it was not fair that he had to pay twice for an oil change manager told him to wait that our master tech would double check on the car to see nothing major happened at no charge. Customer was happy and until this day he always goes back to dealership. Also that same day he bought lunch for the whole crew 😊

[@jimshoe402]

Sounds like something I would do too. I Always go to the dealers I learned too. 2 QUARTS OVER oil pressure going nuts but OK drained and Checked it..ALOHA

[@scotthayesproductions5715]

@@jimshoe402 same. the dealer isn't much more than the lube places, they always have coupons, and their work is always warrantied. my HIghlander always goes to the dealer for maintenance.

[@77.88.]

Sadly the dealers today are so very high in their hourly rates that a good percentage of Americans can't afford to go to the dealers for any maintenance regarding $125.00 an hour or more???

[@lexphotog]

@@77.88. my Mazda dealer has a $190hr labor rate. Chevy is $140.

[@diriazi]

That's scary. I do my own oil changes. (60 yr old woman) If anybody is going to break my car, it's going to be me. lol. My oil plug on my Mini Cooper was tightened so tight that the threads got ripped out. I tried to fix it and it still leaked so I had to learn to change the darn oil pan. I never let anybody work on my car unless I know they know what they're doing. I ask a lot of questions and I know if they're incompetent (sort of). For example I had an engine code that my oxygen sensor after the Catalytic Converter was bad. So I took it to a shop and they just wanted to change the part. Actually they wanted to change both of them before and after the Cat. I figured they were just part changers and didn't know how to test the oxygen sensors or how to read fuel trims and I ran from there as fast as I could. I'm no expert but I want to take it to a shop that knows how to test components and read fuel trims if they're going to diagnose a bad oxygen sensor. I don't know a lot but I want to learn so I don't get taken. But an AIR FILTER! ARE YOU KIDDING ME? Poor girl. Good thinking on looking at the receipt. Led you to the right place.

[@Kakuren]

Honestly it's because of this channel that I've been doing oil changes myself on my Subarus. For the big stuff I found a local mechanic that works on Subarus (he has a small horde of old Subarus sitting outside his shop). The building is old and the sign is faded but dam Larry knows what he's doing and he can appreciate a pack of beer as a thank you.

[@spenserchalkley7013]

I used to work at a Quick Lube place awhile back, and especially after working at one, I almost never recommend anyone ever go to one for any reason. Management at them is always incompetent and never really *manage* anything, regardless of how old or young the managers are. None were ever willing to take responsibility for their actions either. One of the reasons why I up and quit after 6 months. Moral of the story, never go to a quick lube place. The money you save ≠ good quality service.

[@hijinks21]

How much drug use did you see happening between jobs? Neighbor of mine worked in one she said all they did all day was get stoned

[@donthecon]

@@hijinks21 I worked at a quick lube place, mavis to be specific and a lot. Wasn’t as much weed at my location, it was mainly half the techs were on the brink of being black out drunk all day. Some depressing people to be around, could not pay me enough to be back in a cheap shop like that

[@spenserchalkley7013]

@@hijinks21 Honestly didn’t seem like the guys I was working with were getting drunk/stoned on the job. Half of them just chain smoked cigarettes on their breaks. However, there was one guy who worked there for like 3 weeks who was clearly under the influence of crack or meth or something.

[@vvvvel]

Definitely stoned and TRYING to do the job correctly.

[@Welcometofacsistube]

As a manager of a ast lube shop, I see diatribe crap like this all the time. Please just stop

[@robsonselzelin]

That's one of the reasons I do my own oil changes and I even teach my friends on how to do it.

[@gusmonster59]

I know how to change my oil, my dad taught all his daughters basic car care. I just don't want to, and right now I don't have a place to do it. I think everyone ought to know at least a little about the car they drive and how it works.

[@shanerorko8076]

The issue with doing it your self is it's not just an oil change that is meant to be done, there is a whole series of checks that are done while the car is being serviced. Here in Australia an automotive work shop needs to have qualified staff to be licenced in some states the tech needs to be licenced too. But here you can do your own oil changes, it's always the cars that get owner serviced that have the most issues as they don't get picked up during the services.

[@vijayanchomatil8413]

Me too, but my gf doesn't have the same motivation. I do hers as well. But what about GRand Ma who isn't motivated to do that. This is only going to accelerate the transition to electric vehicles.

[@Link2edition]

@@vijayanchomatil8413 Suspension work and cooling work is what irritates me the most, and EVs still have both. My suffering shall know no end.

[@Link2edition]

I used to do my own oil changes. I stopped just for convenience. Then the place I was using screwed up and my car was leaking oil, so I am back to doing them at home again.

[@bruce9032]

Great job and observation again Mr. S , we all need more astute technicians and mechanics like yourself !

[@LaDivinity]

I work at a Firestone and am a B technician. We take care of customers and will refund if something gets messed up. Me and the other technician double check everything the lube techs do to be sure it is done correctly and nothing is done wrong or potentially dangerous. We are the smallest Firestone in the region but the busiest because our reputation is everything to us. If we mess something up, we own it and make it right. It is a shame that shops like that give us a bad name. But we have taken so many customers away from other shops because of this reason.

[@jonyoung6405]

In the 90's I interviewed for a job at a Firestone and was offered $6.50 an hour. No thanks. I was hired at HomeDeport for $ 8.50.

[@GahhDamnAlex]

What's a B technician

[@AbcAbc-sp1od]

@@GahhDamnAlex It refers to the so-called skill level. It's not an official title, but the industry has guidelines about certifying mechanics as either A, B, or C level, depending on skill level.

[@AbcAbc-sp1od]

@Bravo4161 , You must work at an unusual Firestone. All I hear about Firestone shops is horror stories lol. One of my friends even worked at one as a service writer, and the stories he would tell lol...

[@njsongwriter]

Really? Do you make sure the lube techs didn't over-torque the oil filter cap on a Toyota with a cartridge oil filter? That is common. Then next time you can't get it off or someone breaks it. Likely if the tech can't get it off the next time, they just stop changing the filter.

[@Bankushii]

The biggest problem with these places is not only that they are paid poorly, but there is a huge pressure to do everything as fast as possible. When people start taking their time to do things right, immediately there's dirty looks and impatience from co-workers. Repeat this over thousands and thousands of cars over the course of just months, they get desensitized to half assing everything. Put the time aside to take the car where they will take their time and the pressure isn't insanely high. You don't need to be doing oil changes during your lunch break.

[@slaweksk7128]

Fast only need go restroom if need.

[@stryctn9yne13]

@@slaweksk7128what????? Did you hit pookie a little too hard and get spun out when typing that?

[@AXWagon]

I worked at a couple Jiffy Lube locations here in NorCal area and both times, I had to deal with the manager not wanting to take responsibility for something they or one of their employees messed up on a customer vehicle. I'm competent enough to know what I'm doing changing oil, filters and distinguishing dipsticks, especially Subaru's mostly thanks to MrSubaru here and having one of my own I do my own maintenance on. I never had one come back that was my fault, however some did that other techs worked on and I helped. I had my own routine of checking their work as well as having mine checked, so if I saw something odd, I told the manager. His response was always along the line of "As long the car doesn't come back within X amount of time, it's not our problem." Then I got into the habit of telling the customers about oddities before the manager, which he didn't like of course, but it saved us many come backs. And wouldn't you know, customers tend to be a bit more on the happy side when you inform them of a mistake that happened BEFORE it screws up their car and can be remedied on the spot.

[@therealjammit]

Same here. I can't vouch for any other Jiffy Lube, I can only do my best at where I work.

[@JSPHTRS]

its crazy how some managers and business owners are straight psychopaths or anti social..

[@johnfellows2867]

I worked a a motor mechanic for 50 years, and always fixed my own cars. But as cars are now so complex, those days are long gone. I now own a Mercedes and always have it serviced / repaired at our local main dealers. OK, they are expensive for labour and spares, but they've always done excellent work which means a lot !

[@fixingitrightish]

Oil changes are the most basic yet the most critical maintenance you can do to your car

[@raymondroy2193]

i used to work at a quick lube place, and it's really sad how many workers just couldn't care less if the mess up somebody's car

[@shaunofthedead3000]

Why would a guy making near minimum wage give a crap about your car. They are paid monkeys. They are supposed to push button and turn lever. They generally know squat about cars. Most can't drive standard transmission vehicles.

[@thomasstrayer3994]

It comes from how one is raised nowadays. Prime examples of: lack of accountability, no pride in your work, no detail to your work, not educating yourself through experience instead of using Google for everything, no common sense, worrying about your stupid cell phone/social media status, and again, no common sense.

[@shaunofthedead3000]

@@thomasstrayer3994 So if you were paid minimum wage at 20 years old to do oil changes, knowing full well you have near zero ability for advancement or increase in pay, much less ever being decently compensated...you're going to give the old 110%. That's boomer mentality. You're the ones raising them. So you're trying to not blame yourself while blaming yourself. Point blank are these facts: 1. The dollar has been devalued DIRECTLY due to the "greatest generation," and their kids the silent generation, and their kids the baby boomers. The baby boomers are the single largest reason. By kicking cans down the road. Debt cans. They talk about today's national debt as if it was just made. But every trillion dollar package owes its roots to boomer ideology. 2. Wages have not come close to keeping pace with the boomer led destruction of the dollar. Instead the boomers used the minimum wage as an excuse to specifically NOT increase wages. 3. The boomer led invasion with illegal aliens. If Ronald Reagan hadn't illegally granted citizenship to all those illegals they wouldn't be flooding in today. But he did it because all the conservatives lied and said we needed cheap labor because no one wanted whatever job they wanted cheap labor for. 4. There is zero difference between Republicans and democrats. They are all communists working towards the same goal. In fact for every single hated liberal legislation passed it was only able to do so because of republicans. So now kids are turning 20 and businesses can't afford to pay more because they have no experience, but they can't get experience without working, but even working 2 full-time jobs at minimum wage is not enough to survive. And here come boomers who could easily have a 5 person family where the man is the only worker, works only 40 hours a week, has ample paid vacation and time off telling a kid working more than twice as hard and still only making a third as much that he's lazy. You want these kids caring about their jobs...then you're gonna have to make it so they can actually have something to show for it. And not a "good job" and "attaboy." The ability to leave home and afford their own cars, houses, and bills. Like you had. And lord help them if they're White. The whole damned world is attacking White people non stop. The second most endangered minority race of humans. And everyone else thinks they are entitled to what they created in the few countries they reside. You boomers have lit a fuse that can no longer be stopped. And it's all those "lazy" generations that are gonna have to clean it up.

[@paulrozko4815]

Same here ! I worked at jiffy lube for 5 years total, and most workers were drugies or felons..they paid us minimum wage While the district managers just pull up on new trucks and make us pressure sales on customers! Hard work for little pay I hate big corporate companies They too greedy !

[@77.88.]

They are really lucky that someone dose not mess with their face???

[@porsche558]

Great place for a sticker….not like the gauges or lights are ever needed for anything. I repair computers for a living and I see the same thing with people putting things all over their monitors and then wondering why something important from a program that used to pop up (at the edge of the screen) no longer shows up anymore.

[@jebsdaddy141]

I rolled my eyes at that too.

[@titusprime5240]

Pride heart? Let that vehicle rot 😂

[@anothercitizen4867]

A Subaru dealership overfilled the engine oil on my Subie. Another dealership diagnosed it. The original dealership died the service manager and “retrained” the tech. They ended up having to physically clean the valves, but claimed it was not due to the overfill. Dealerships are having problems hiring competent techs.

[@Tsnor150]

CLASSIC: Heart sticker on instrument panel so the solid check engine light won't blind you at night. Nothing better than working with someone who cares about their work. Passion for excellence makes everyone around them do better. Sounds dorky, but it's huge. Good coworker makes my day goes so much faster and work gets easier. Good job --> first following up with the quick lube place and second knowing when to walk away.

[@crabmansteve6844]

I'm looking to buy my first Subaru soon and this is the kind of stuff I've been learning from all you Subaru guys. Priceless information. So if I ever need work done that I'm not doing myself, find a Subaru guy so I don't get screwed.

[@PeatyR]

I've seen this exact same thing from a quick lube place more than once. I don't blame you for being pissed. I realize not everyone can change their own oil. With my friends if they don't want to do it themselves I suggest they go to a local mom and pop place that has a vested interest in keeping their reputation. Still in all it's always best to do it yourself so you know it's done right.

[@steveswhirld]

the guy is in front of tool boxes and couldnt change his daughters oil ..lol

[@R3kkr]

@@steveswhirld What are you on about? it wasn't his own daughter's car...

[@williamturner1441]

People like you make this world a better place.....God Bless !!

[@davidrensi737]

The tutorial on wire digram was a bonus! You are the "Columbo " of Subaru

[@michaelweatherhead9470]

Thanks for the video Robert just crazy for sure.

[@MrSubaru1387]

Glad you enjoyed it

[@kevinsiggins623]

My buddy’s dad went to a place like that with his F-350 a while back and they removed his fuel filter instead of the oil filter. When they realized their mistake they didn’t add fuel back in it before reinstalling and proceeded to crank the engine until the starter died. In the end a quick oil change cost him a new starter and I believe he had to replace the battery too because it was older and the strain destroyed it.

[@fastinradfordable]

lol nice

[@Moka-kw3sh]

That makes no sense.

[@kevinsiggins623]

@@Moka-kw3sh apparently it had one of the screw on filters that looks similar to an oil filter.

[@cdjxwubcyex]

@@kevinsiggins623 How can you kill alternator by cranking the engine? Maybe you meaned starter?

[@kevinsiggins623]

@@cdjxwubcyex you’re right, I don’t know why I said alternator lol

[@john_in_phoenix]

Hiding the check engine light is an entertaining fix. Really, the moral of the story is..... You get what you pay for. I have found that the service manager (lead tech) is the most important factor in getting good service.

[@charleskadletc2431]

I agree with Mr Lopez. Thats called "going the extra mile, showing professional courtesy, Now you got a customer for life.

[@DisgustedHeart]

I work in the service department of a Dealership currently. Working my way toward being a certified tech after a total career change. One of the express techs I work with left his last job at a Quick Lube style shop because he was disturbed by the shit work they allowed to be performed. He has only horror stories to tell and only talks about them when comparing them to how our shop performs work. He is currently working on becoming an Advanced Tech and is a great guy to work with all around.

[@WRxSTiGuy]

These type of videos are good in so many ways. First, good for any new car owner to watch and understand what’s out there for auto service centers. Second if you own a Subaru to understand the mechanical and electrical details of your car. Third, these videos have preventative measures for your Subaru✌🏻 IMO the best segments on this channel.

[@YummyBaer]

Man, I really appreciate your channel here. Thanks for all the good information

[@WorldPowerLabs]

Had a bad experience with a quick lube place way back when I was in high school. That was enough to motivate me to learn how to work on my own vehicle. Got a service manual, a set of tools, and never looked back.

[@glennwills7646]

I was working as a sub-contractor for the cell phone department in a sam's club. One night standing with my co-worker and not many customers we hear this horrendous crashing sound from out front of the store. Their van just had oil change and 4 tires put on. One of the tires lug nuts were not on and first turn the wheel fell off and went rolling away. Made it a surprisingly long distance (probably a good 50 yards) but thankfully just rolled to a stop. The guy "running" that department looked like he was 20.

[@juancruzmonticelli5577]

This is why I do my own oil changes on my wife's Subaru Ascent. And if I don't do it myself, I take it to the Subaru dealer. I rather be gauged by a dealer than risk having an incompetent mechanic damaging her car.

[@johnjanoscrat8000]

Just discovered your channel. Super thanks for the video. First time owner (2.5 yrs) of a 2020 Crosstrek Limited I'm grateful of your talents and presentation. All the best!

[@PurpleRegulator]

Hey man thanks for your videos, you've helped me become independent in maintaining my own car and knowing my own limitations as well. Changing my spark plugs as soon as this heat wave is over with, with the tools you suggested in other videos

[@1heavyelement]

Howdy Mr subby. I work for a national retailer, and i can honestly say our shop has seen cars towed in because the dealers were incompetent themselves in their repairs or lack of finding the problem they created. Between myself and the other tech we have over 80 years of experience. Yes ive seen my fair share of lube guys and girls that have no business in the business. I just wanted to point out you take your chances no matter where you go these days as nobody is getting into physical labor. Myself and the other tech are nearing retirement so idk where my particular shop will go after we leave. Anyway I always enjoy your content. And just want say Thank you.

[@yal100]

I agree, finding a trusted mechanic is hard. My local shop is nearing retirement too. Im worried, really worried. I do my own maintenance but the super tough stuff I leave to them and they do a great job. Hate to have to play Russian roulette again finding another one

[@donreinke5863]

Im beginning my 51st year in automotive repair, and I cant agree with you more. Ive seen (and correctly repaired) so many screw-ups by incompetent morons that I cant even remember all of them. I started in high school and Im in it for the long haul, however long that may be. I dont do retirement.

[@1heavyelement]

@@donreinke5863 im in year 42 myself. I won't fully retire. My plan is to get a part time delivering parts, we are getting a brand new hyundai plant nearby so that is also a part time option. Anyway that's just my old man plans.

[@rockbay79]

I'm 61 years old and can no longer perform my own maintenance on my Forester. However, I let my local Subaru dealership perform my maintenance. So far, so good.

[@PRO4XKEV]

I am 61 also, I still enjoy working on my Subie.. knees and lower back get sore but I manage. LOL

[@michaelweatherhead9470]

@@PRO4XKEV me too 61tear it down if needed.

[@strobos4215]

66 y.o. here, bought my dream brand new 2021 sti last year, took it to the dealership, where I bought it from for the complementary oil change. Found a pool of oil under the car next day. Drain plug was finger loose. Guess what, the last oil change I performed by myself. It's good for my joints, LOL

[@jwsfoulke]

@@strobos4215 Well, this story scares me. One would hope the dealership would have a competent crew. Congrats on getting your STI, did you get the big Wing? I''m nearing 50 and drive a Big wing STI, love the car!

[@bigdaddymak1439]

Unfortunately the dealerships all have quick lube lanes now they're a joke too. It's awful our education system has totally abandoned trades and vocational school

[@seaox2109]

The check engine on the second Subaru likes up like a beautiful rainbow

[@kidwelldavid6136]

Thank you for what you do. It’s sad this happened, but I believe it happens a lot. Again Thank You.

[@RexinOridle]

I always put a fumoto valve on mine. Japanese filters from Mazda. Some good quality oil. Do my own oil change. subies are probably the easiest one to do. Regularly check the dipsticks. Check for level, colour, smell and random suspended objects in the oil. Whack the air and cabin filters to keep them in top notch condition. Use an air compressor if you have one. And wash the damn car.

[@Rich_123]

Do NOT use an air compressor or physically impact your engine air filter to get dirt off. It spreads apart the fibers that are supposed to be filtering air and lets larger particles through. Either change it or don't.

[@ericripley9739]

@@Rich_123 Interesting.., I have cleaned my air filter with compressed air with no adverse effects, but usually get a new one eventually. So where do you get your info about damaging the filter medium? Not saying you are wrong ,but would like to know.

[@sunbeam8866]

Over the years, my nearest 'quick-lube' place has flat-out refused to change oil & filter on my old Mercedes diesel, then recently gave me the run-around on whether or not they could change my '98 Altima's oil & filter. Finally, they tried a bait & switch on the same car with their oil-change 'coupon-special'! I've reached an age where I should at least be able to find someone to change my oil. But on my Nissan, it's very easy to break the oil-pressure switch with the wrong oil-filter tool. So I continue to squirm under my car in the driveway, and change it it myself!

[@rainmakerii2610]

I took my Impala to one of these.i noticed oil dripping,never did before.i took it to a real garage.fixed, no more leaks.Never been back to the quick joints ,two years now.

[@Squarekn0t]

Thank's for the tip. I had been taking my 2015 Forrester to my local "Mien" shop for a few years. The owner takes care of veterans and has a big barbeque every Memorial Day. BUT they offer a free tire rotation with the Synthetic package. Almost every time they cross thread or strip my wheel lugs. I have repeatedly asked them not to torque the nuts down so fast. You don't know until the next oil change and then they come out and want $30 per stud to replace them. I am only 77, but now I am doing my own oil changes and tire rotations and using a torque wrench (89#) . They told me Subaru makes cheap studs????? Retired Navy diesel mechanic.

[@saab-xq8lc]

Wow. Big ups to you

[@lloydstrayer4139]

Thank you for your service to our country.

[@Noah_E]

I took my cars to the same shop from 1995 until they got bought out in 2018 without any problems. 3 times in a row they cross threaded a lug nut. They claimed it was my car despite it having the tires rotated there every 6 months for 3.5 years before the buy out without issue. I started going elsewhere and funny enough after 6 rotations not a single lug has been cross threaded. The first shop just put the nut in the stick, pressed it on the stud, and gunned it until it stopped turning. Shear idiocy.

[@Squarekn0t]

@@Noah_E My same story, told me Subarus have cheap studs. ?????? Mienike no more!

[@e-curb]

@@Squarekn0t A friend used to work for a Mienike in the Seattle area. Work went well for him for several years, then the local franchises all got bought out. The new owner sent down a directive to every shop. No car leaves the shop without the "free" multi-point inspection. All inspections are to include a recommendation of a minimum of $2000 worth of repairs, regardless of the condition of the car.

[@KentuckyRanger]

NEVER EVER! Use a quick lube place! And if you really want to ruin your Subaru, take it to a Wal-Mart for any service, LOL!

[@snowbaord]

what is that Quick Lube? I cant figure out i havent hear about it here in Europe

[@cheeseo9798]

@@snowbaord A quick lube is a business that usually only changes motor oil, windshield wipers, and air/cabin filters. Usually they advertise a low price with a quick 20-30 min service time. The idea is to do this necessary maintenance quick and cheap in the US around me they are Jiffy lube this place fits my description to the T. I’m not sure of quick lube places in Europe but you probably know of or have heard of a place that fits that general description..

[@donreinke5863]

Somehow I dont think that applies exclusively to Subaru. I even buy Wally World tires carry out only and mount them myself...on any vehicle.

[@KentuckyRanger]

@@donreinke5863 Oh no, it applies to all vehicles! These places, either are incompetent, or will sabotage your car, to get more work done.

[@snowbaord]

@@cheeseo9798 thx dude now i see, i was thinking it is some kind of engine oil alternative:)

[@getyourfactsstraight2595]

The good ole days when we turned over the air filter cover for more air to enter and give that sound that was cool back in the day.

[@danasmith1899]

Aah, opening up the old Qjet !

[@bobrich1950]

MrSubaru, you sir are an excellent mechanic and more importantly a good human being as well !! Hope you and your family have a very Merry Christmas. Your customer are very lucky to have you indeed.

[@KRTube75]

I used a quick lube place once in my life because it was the middle of winter and I had an 850 mile trip coming up on very old oil. The next time I went to change the oil, it was clear that they had overtorqued the oil drain plug and damaged the aluminum threads.

[@Jon-us1bx]

It’s worth noting that dealerships are no better. In my area, the only time a certified mechanic does an oil change is at tiny one or two man shops. Otherwise, regardless of where you go, it will be a new apprentice at best, and a first timer at worst.

[@henlo1910]

You don't need to be an ASE certified master tech to do oil changes properly. And dealerships are still leagues better than quick lube places, if only because the quick service guys at dealerships are working on the same types of cars all day, and will generally be required to take online training modules relating to specific services they perform. Inexperienced people will still make mistakes, but it's not going to be like "whoops, drained the transmission instead of the engine oil!"

[@blobtv7444]

had a honda dealer barely put any oil in my vehicle, engine light came on with barely any oil.

[@TheKurtsPlaceChannel]

Great video. Thanks for posting this. Have a nice day.

[@EdwardSteadfast]

Man… 03:13 you “ninja grabbed” that flat head like a gun slinger. Haha😂

[@crush3095]

I'm so so lucky that I have always worked on my own cars I had the right mix of circumstances where I was motivated to learn and my cars have always run like butter

[@mar91942]

I do all of my routine maintance for this very reason

[@donaldgeorge6656]

I have always changed my own filters. This is an easy job. Never have had a problem

[@Noah_E]

Plus they charge you $30-50 for a $8-15 filter that takes less than a minute to replace without any tools. Outright robbery

[@tomlanko2547]

I live in Rock Hill. Last winter when my mom came down with her 2010 Honda CRV,I changed the tranny fluid & then did an oil change for her. She goes to a quick oil change place. I had to use a BREAKER BAR to get the drain plug off! Then I had to use a pair of channel locks to get the oil filter off. I had to crush it in order to get it off!

[@MrSubaru1387]

Sounds about right.

[@stansburygreg]

Confession time. I changed the headlights on my daughter’s 2015 Crosstrek XV and forgot to plug the MAF sensor back in. She called me from the gym parking lot and said every imaginable light was on😂 I knew immediately what I’d done. She plugged it back in and it’s been fine since. Also, how TF does one mistake the CVT drain from the oil pan?!

[@banjotramp1]

Another great example of what we called "Can't see it from my house". In my time in construction I worked with folks from that school and also much higher end work. The pay was less than great, but it felt better to come home knowing I built a solid structure. There is sooo much to learn these days about cars. It is a shame so many beginners don't take advantage and try to properly learn their trade.

[@cmiovino]

My SO's brother used to work at a quick lube place. Had many stories in just his short few months there of employees, draining oil and starting/driving cars, only to realize they didn't replace the oil. In all cases, the just refilled the cars and sent the customers on their way.

[@Veran667]

We've had more than a handful of CVT drains + double filled engines in my service department. We call it the jiffylube special

[@abnerbravo6023]

And that’s why I rather do my own services unless it’s a warranty claim. Thanks brotha for taking care of Subaru owners!

[@charleshines8523]

I would also be very worried that they didn't do anything to the transmission. if ANY regular ATF gets in there it will cause damage and problems. Even the slightest bit for a top-off is detrimental to these. I would make sure the funnel I use is spotless and never used with other fluids, a new one would be great if you have one! Considering they could be gotten at dollar stores I usually get them there. You don't need a fancy one, just one that seats in the fill tube satisfactorily but is not so small it feels like it is going to take all day pouring the fluid in.

[@mleii1169]

2 horror stories. First one was a local quick lube place destroyed a family members Subaru Outback. After hearing what you mentioned about the transmission mistakes made by these folks I'm guessing that was it or at least related. I recall someone mentioning that they used the wrong fluid. :( Second was actually the Ford dealership mechanics where I bought my first car. Was back in 92 when I got my first brand new car. Not a Subaru sadly, but in this particular case they did a service and either forgot to replace the transmission fluid plug or didn't torque it and it fell out. About half way in between where I was traveling during a 225 mile trip I "discovered" their mistake when my transmission seized up on the freeway, I barley made it to the side of the road. :(

[@Honestandtruth]

This video clip JUST SAVED ME a BiG headache before I try to go to TAKE 5 for an oil change.... I just do it myself if I can loose the oil plug. It's a pain to loose it 😔

[@weldorworx6858]

When i was in the phonebook late 90s . I got a cpl calls a week to go to oil change places for repair . They d over torque the drain plug and snap the weld nut inside the oil pan !

[@Devin82m]

Thanks for sharing, it drives me crazy not seeing a good work ethic, customer service, quality service, attention to detail, or quality parts anymore. I'm 39 and even my generation still cares about those things to some extent. It's pretty scary. I've learned a lot about cars/trucks in the last two years and will be changing my own oil. If I can't do something myself I find a well reviewed and experienced tech, no matter the category, pay them the money they deserve, and get the thing done right. Electricians are by far the most frustrating, they are consistently dirty, sloppy, lazy, and can't even be bothered to secure things properly (obviously not all of them are that way).

[@TK-ff5kc]

Back in the day I had two different vehicles have the drain plug stripped out, so I went back to doing everything myself. Today I finished my 2nd 2.5 head gasket overhaul on my wife's 06 Outback. First was on my daughter's 02 Forester. I don't even trust anyone to do that job.

[@donreinke5863]

I wont replace ANY head gasket on ANY vehicle with aluminum heads without also having the heads machined to ensure they are flat and remove any surface imperfections or corrosion. Iron heads are not as much an issue, but I check those also with a Starratt bar (machinists straightedge) and if there is any doubt, they get machined too.

[@donreinke5863]

@Rich Cran I pulled a wrecking yard engine from a 1971 Thunderbird that had a 3x oversize oil plug. When I disassembled this particular 46 year old (at the time) Ford 429 engine I realized why. ( I dare anyone to find a Subaru engine that lasted that long, and yes, the Subaru 360 was sold in the U.S. at that time, Boeing owned many of them for use on their vast manufacturing facilities) Its oil must have been changed every 1000 miles or so, it had the factory hone pattern still visible on the cylinder walls, and cylinder taper was under .004. I honed the block, used the original flat top 10.5/1 pistons and replaced the rings.

[@TK-ff5kc]

@@donreinke5863 yep, it's engine out, machine the heads and check the block for flatness. I see people doing gasket jobs with these engines in, not a recipe for success. Just a few bolts and the engine is out.

[@donreinke5863]

@@TK-ff5kc Agreed...Ive pulled many Subaru engines, the only thing easier is an air-cooled VW.

[@donreinke5863]

@Rich Cran LOL So true.

[@gravelyman]

I'm glad they don't work on airplane's at that place. It's bad enough they try to work on cars. Good video 🔧👍

[@kilcar]

I was a service writer in a small shop in Bend, Oregon. We're well known and had great repeat and word of mouth business. We constantly had clients coming to us from " quicky lube" places. They too often don't train their people. They buy these " turn key" franchises and sit at home after hiring the help, and God only knows where they get these people who damage people's cars. Positive note, we have a great, super professional Quick lube type place in Bend now. They are as professional as a flight deck crew on an aircraft carrier.

[@JBM425]

Manufacturers could do a lot to help prevent it in the first place (the ultimate quality control). They could use a square or 8-point plug for the automatic transmission fluid drain, or stamp AT into the top of the transmission fluid plug.

[@Kacpa2]

Not really, it just takes a bit of a brain to tell these apart. Its impossible that they never worked on oanother longitunual engine car, Subaru isnt thay different aside of things being pushed further forward.

[@Crazy-Chicken-Media]

Yes covering your cluster with stickers. That's a super good Idea.

[@hossak88]

Cheap CEL fix!

[@RedHaloManiac95]

If you’ve always dreamed of owning snap on tools, become a Subaru mechanic. You’ll be doing so many engine repairs you can buy anything you want in a month.

[@ButchNackley]

Thumbs up for videoing in landscape.

[@grizzleypeak]

Sad this country is going to sht. No competence, accountability or decent level of service anywhere. You have to do everything yourself these days, or it will be done wrong or not at all.

[@yal100]

I knew it was the air-box. My old 06 Subaru did this and almost stranded my wife. I arrived and disconnected the MAF sensor, this allowed me to drive the car home (if you have one of these older Subys remember this trick, it might save you a tow truck fee 🙂). In our case it turned out it was a bad MAF sensor in the end. I could have cleaned it but it was over 140k miles so I just replaced it with OEM.

[@williamrobinson6680]

A shop scam I finally realized was alignment warranty. I go in for alignment, then buy the warranty for free subsequent alignments. Whenever I return for my FREE alignment, they DENY the warranty claiming "too many worn/loose suspension components."

[@SSmith-fm9kg]

Used to go to Time It Lube, where you had to get out of your car and wait in the office area. Changing my cabin air filters, they broke my glove box keepers and didn't tell me. Next time I opened the glove box, it fell open and everything fell out of it. Then Time It Lube sold to Valvoline. Took my Honda Element there last year, got the oil changed. Went back when it was time for another oil change and this time they sucked the oil out of the car instead of draining it. I asked why, and was told something about liability issues with removing the oil plug to drain it. When they finished sucking the oil out, the manager asked me where I had my last oil change, because there was over a quart more of oil in the engine. I said, "Right Here." Silence. I've been going to Take Five now and haven't had any problems. It's all about the abilities of the person performing the service...or LACK of abilities.

[@rockinrob2004]

Thanks Mr S1387 Now that I bought my 19 Impreza off lease I have to find someone that IS a responsible Subie shop, not EZ to find. If I were closer you'd be my go to. Keep up the great work! Cheers!

[@quintencedillo7863]

The valvoline I used to work at emphasized callouts for Subarus, “Subaru bay 2” to ensure the bottom side tech didn’t pull the wrong plug, once you get on the bottom of these things, oil and trans plugs look almost identical, but knowing this will save you a lot of headaches🤣

[@fuzor4155]

I currently work at a Valvoline and we do the same thing, we also must have a CSA come down under the car to verify it's the right plug

[@solarkbike8]

There is a fast lube place near my house. More than once there have been trails of oil leading from their garage doors, toward the neighborhood, and U-turns back to their shop. Why don't they at least start the cars and look under them for leaks before driving off? I change my own oil and once a Ford filter gasket stuck to the mount: it felt odd tightening down. I left a short trail in the driveway, but learned to check for leaks every time.... and to check for gaskets left behind too.

[@MegaRussell12]

In my experience, almost all automotive service shops are completely incompetent. Just had to do a clutch on a Honda Civic cuz the shop that charged an arm and a leg to do it, decided not to replace the throw out bearing while in there. Or when they charge $200 for a “diagnosis “ when they just pull codes and guess at the issue. I always tell my costumers to at least know the basics and do everything yourself as much as possible.

[@1337penguinman]

After having worked at one of those places for a couple years back in the day, my first guess was someone forgot to plug the MAF back in. These kinda things happen when you hire guys off the street with basically zero experience/education and have them do 50 oil changes a day. Not catching it on the comeback is what really got me, though.

[@steverandall5814]

Another reason I still do as much work on my cars as I can! I don't know how you could stand not to peel off that rainbow-heart sticker stuck right over the warning lights! As a retired mechanic, that would drive me crazy to see something like that. When I was working, I once had to explain to a young "free spirit" female customer that the rhinestones she'd glued onto the steering wheel hub was not a good idea because if the airbag went off those rhinestones would be projected at her like shotgun pellets. Her car was towed in because it would only go about 25 miles an hour. The problem? She'd shoved charcoal briquettes up the tail pipe because someone told her "The carbon in the briquettes would absorb the pollutants and lower her carbon footprint."

[@ElementofKindness]

My God. The shear lack of knowledge these climate alarmists have on the subject they are supposedly experts of.

[@steveb1739]

Agree with regard to that stupid sticker obscuring warning lights.

[@e-curb]

The advice to the girl wasn't completely false. A car that can only go 25mph will have a lower carbon footprint than one that goes faster!😀

[@steverandall5814]

@@e-curb Not really, all that backpressure didn't do the catalytic converters and oxygen sensors any good.

[@e-curb]

@@steverandall5814 I'm not suggesting to leave them in as a solution to lowering carbon emissions. I just pointed out that a car who's top speed is only 25mph will have a lower carbon footprint than a normal car.

[@kuhndj67]

Air bypassing the MAF sensor will cause all sorts of issues... generally the ECU will eventually throw a code and switch to open loop but I'm glad she had someone who could sort it out because it'd have been sucking in particulate for as long as it was misassembled.

[@PaulJones4968]

This video is exactly why I double check any work I may have done, no matter how small the job. Went to one shop and they couldn't change the oil with the filter on top of the engine. Sadly this was a shop recommended by the dealer I got the car from. A popular repair chain in my area fired a "technician" because they had to replace an engine due to his negligence. Drained oil, replaced filter, reinstalled drain plug with new seal, but forgot one major component, the oil. Customer said car ran fine then started losing power, then smelled burning metal as they were returning to the shop

[@chrisbowers1652]

I love quick lube places!! They account for 1/3 of my business!! But really, I am amazed that these places are still open.. being a mobile mechanic I have had to fix a LOT of their screw-ups. The amount they charge for sub-par work/products is disgusting!! They give the mechanic industry a bad name!!

[@mrch33sehed93]

It's crazy how those quick-lube places can mess up when a quick web or KZbin search can solve most problems 🤦‍♂️

[@fastinradfordable]

You gotta understand these people are working- TO PAY RENT- making $6-7/hr People with zero technical experience and horrible undermining management. The wrong does not lay with quick change places. They go wrong when car owners expect min wage workers to do skilled labor.

[@slyfox4564]

@@fastinradfordable you cant make 6 dollars an hour in America. Most places will start people out at atleast 9 or 10 nowadays

[@fastinradfordable]

@@slyfox4564 $7.25 is minimum wage MOST STATES hold out until they are legally forced to raise it. I worked at a quick oil change place in 2008 in virginia: min wage $5.15 BEFORE TAXES If youre making $7, after taxes, youre making 6. maybe money isnt a problem for you, but, i literally just proved what you said wrong. There is NO WAY, quicky places are paying more than $.50 /hr above min wage dont believe me, go ask

[@aaronsearch1189]

I have an '05 Baja turbo. One time an oil change place didn't engage the tabs on the bottom of my air box. It got my mass air sensor so dirty that it threw a code. Another time I got my oil changed on the way home from work. The next morning, I pulled out of the driveway and noticed that I was leaving an oil trail. The oil filter was two turns loose. I had to put three quarts in to top it back up. The manager of the quick lube got mad and accused me of making it up to try and get a new engine out of them. I bad mouth them everytime I can.

[@NinoInTheComments]

Haven’t done my brakes in like 3 years, went an did them this morning an had no issues, I’m not a mechanic or auto tech student.. idk how these guys get away wit that I only ever get simple maintenance by someone else when it’s cold outside, an that’s to a mom an pop local mechanic I know personally

[@spelunkerd]

That's upstream of the MAF so it's a surprise to see such a profound difficulty. Maybe the old filter was obstructed and there was a big fall in airflow resistance. These are good cases for us all to see, it's easy to make a mistake. Many would feel this is good justification for people to do their own service, but it takes many years for a backyard self trained mechanic to reach the skill level of a general mechanic. DIY risks are not low.

[@Shiznit304]

Air leaked in downstream of the maf

[@jefffixesit60]

At 67, and having worked as a mechanic, I always change my own oil. The extra hassle is nothing compared to having your car trashed by uncaring, untrained idiots

[@cesarquintana9034]

I did the same few years ago. They left my oil filter loose on my 2009 corolla s. Thank God I spotted the leak at the gas station. Had to pay over priced oil just to get home. I have been doing my oil change since then turning myself into a back yard mechanic, 170000 miles later no problem. Thank you good video.

[@jameslee5428]

Well said 100% correct. Unskilled labor, lack of knowledge and generally non-caring attitudes when it comes to customer cars. I’ve owned two Subarus, currently on my third, which is a 2022 Subaru cross track with the 2.5 L. Love Subarus. And the only people that work on them are Subaru trained mechanics. Again thanks for the great video. If I lived in your neck of the woods, you’d be working on my car.

[@94Greenbean]

Blast em man! They deserve it! We all need to be held accountable for our ignorance, it’s a chance to learn but that they wouldn’t own up to it or even check the vehicle is just terrible. Shame on them!

[@jeffreydean1659]

Not just the "Quick lubes" that have issues, last year I took my 2011 Outback to the local Subaru dealer for major fluids replacement. This would be the second time that I've had this done at this dealer. No issues the first time. This time after service I got home and smelled oil when getting out of the car. I popped the hood and saw that fluids had been spilled all over the fender well and fire wall, other hoses were soaked with oil where they had spilled fluids. The transmission dip stick was hanging out half way and fluid was spilling on to the catalytic converter. To say I was pissed would be an understatement, I had just paid $700 for this service at a "trusted" dealer for peace of mind. The service manager said he was embarrassed at what had happened and had a different tech clean up the areas and recheck the fluids. It's a shame that you can't even trust a dealer can't do simple routine maintenance in Lynchburg Va. Never again...

[@rhymereason3449]

This is why to this day I still do my own oil changes.

[@stanvans3214]

It is stuff like this that makes me do as much work as possible myself on my vehicles.

[@SpexSpexington]

I typically do all my maintenance myself on my vehicles, but every now and then, I don't have the time to do it myself, am sick when it's time to do it, etc. When that situation comes up, I go somewhere to have it done for me. I certainly know about these quick lube places having inexperienced mechanics, etc. I've also heard a ton of Subie horror stories about the transmission fluid being drained and oil being double filled, etc. I've also heard many "mechanics" say they won't touch Subarus because "they're too difficult to work on." Are Subarus really all that bad? Lol (I know they aren't!) I haven't had to change my Subaru's oil myself yet (still have free changes from Subaru left), but I'm DEFINITELY only doing it myself or letting a Subaru dealership do it. Luckily, I have a really good dealership down the street from me.

[@ayaarfaoui19]

They’re reliable cars just the head gasket on every Subaru engine blows up I just had my engine blow up a month ago it just got replaced that’s the only issue with them and the original engine only had 50k miles

[@ericripley9739]

@@ayaarfaoui19 I've had 3 Subarus, an 11 and 14 Forester. Both had around 200,000 km on them and now a 17 Outback 160 000 km. No head gasket issues with any of them.

[@VinRZ]

@@ericripley9739 head gasket issues were yesteryear issues. I think mainly found in the ej20 motors (correct me if I'm wrong). I think new FA FB series run into problem of spinning bearing cus oiling issue. 90% of the time is customers not checking their oil, etc. You have rod issues on the FA engines as well, but it mainly caused by modified cars where the owner boosted the engine to oblivion.

[@Noah_E]

Subarus are one of the easiest modern cars to perform oil changes on. The filter is on top of the engine in the front with no obstructions. The drain plug is just as easy to locate with no shields to remove and nothing for the oil to leak on. Changing the engine and cabin air filters is just as easy. No special tools are required and everything fits only one way so you can't screw it up without really trying.

[@ericripley9739]

@@Noah_E Good comment. Only problem I had was when I installed an oil filter forgetting to oil the gasket. What a time removing ! My cousin rigged up an old seatbelt which acted as a strap around it and finally got it off. Would have been nearly impossible if filter was hidden underneath.

[@nancyoffenhiser4916]

Now you know what we women go through constantly with repairs or even oil changes on our cars. Grateful that YOU are her relative. I would have been furious and upset just like you. Thank you for all you do. I don't go to quick lubes Or Firestones!

[@jerryyoung6494]

This didn’t happen because she is a woman. It happened because of where she chose to go! Trust me, I’ve tried saving a few bucks and had troubles from it. But there’s no reason a woman can’t change an air filter.

[@nancyoffenhiser4916]

@@jerryyoung6494 That's true. I change my own, But it's a known practice that they try and sell women air filters because they mark them up 100% and women are afraid of that. They'll bring out an air filter and show it to you and say your air filter is dirty and you want us to change it. And you say yeah go ahead. You know that's a known practice that they will do that and usually if it's a guy that brings the car in they won't try that bullshit. Sometimes they will if they judge him to be weak.

[@jerryyoung6494]

@@nancyoffenhiser4916 I should watch how I say this! I feel like they overcharge or flat out lie to anyone! Especially if they seem like they don’t know what they’re doing. Which they may assume more often with women. For example, I was nervous about changing my wife’s cvt fluid due to Nissan lack of dipstick etc. they quickly told me I needed new cabin and air filters $140. I just changed both that day. I was furious! They lie to everyone, but you might be right it’s worse for women

[@cardo1111]

Good for you, love the line I'm not above calling someone out. Unfortunately these quick lube places are hyper focused on the upsell and staff is poorly trained. People assume it's so easy to change oil and filters...It's not complex work but does require a little skill to do properly: make sure you're changing the correct fluid, make sure you're using the OE specified fluid and filter be mindful of torque specs, O-rings, new crush washer and fully connect air-box/snorkel. If there is a huge gap or something is not fully seated start over or ask for help don't offer a service you can't perform properly.

[@shanetoler9905]

I always did my own maintenance to my car for years. I took it to a 9 minute oil change because I didn't have the time to do the oil change myself. I left the place and suddenly I had an oil leak. Rear main seal. I went back and forth with the shop. Don't ever go to these places because they will damage your car on purpose.

[@kazriko]

I've really only ever had a quick lube place break part of my car once, when doing a tire rotation they did something to wreck two of my tire pressure monitors. Other than that, a Tire place actually broke the door handle on one of my cars once.