RACI Example: Learnings from 'The Office'

[@benji_og]

Our perception of your branch was "They're having a laugh" "Thanks very much"

[@alhassant9204]

😂

[@NoName-jq7tj]

😂😂😂😂😂😂😂

[@Ornamentmountain]

You avin a laugh? Is he avin a laugh?

[@rhysdrakefordbennett6818]

​@@Ornamentmountainthe wig, the glasses, the catchphrase. It's brilliant

[@stevesmith4596]

😂😂😂😂😂😂

[@RottingEarth]

There goes David Brent. I must remember to thank him.

[@pen2199]

That line is fkn brilliant, laffin my head of

[@mrjt9241]

Probably the best in sitcom history

[@A_Turner]

He’s refreshingly laid back for a man with such responsibility

[@honeypower]

Brent mused

[@jaycuthbert245]

Ian Botham...

[@30daymissionman]

Gareth’s exhale zen thing and the pause was comedy genius

[@hankhill7827]

He was powering down from SSJ

[@markfoz7248]

Agree so many little comedy gold moments

[@pup1008]

So was Neil silently looking at him! 😂

[@johnzackarias11]

"He fears my methods because he doesn't understand my methods" is one of the best lines of the show

[@Ab-sd3hr]

"Most of it is" still kills me over 20 years later.

[@Lindenrd25]

Brent still cracks me up 20 years later. I don´t understand his methods.

[@PaddyHerrlinger]

Don't need to. Judge him by his results!!

[@anonym58063]

That's why you fear his methods

[@STERNWAERTS]

You could come up to him and and ask... but you don't. That's the tragedy.

[@Lindenrd25]

@@STERNWAERTS I must remember to thank him.

[@TonyEnglandUK]

@@Lindenrd25 Ooooh. You're 'ard.

[@RC-9]

The tragic thing is the lady still didn’t get her wages sorted as David completely bamboozled Neil and it was all forgotten about… 😄

[@idontdovarioustasks]

He fears his methods because he doesn't understand his methods

[@Epichuman100]

Neil’s not looking at the whole pie.

[@guilhermecavalcante8093]

I don't have time for the pie thing

[@Epichuman100]

@@guilhermecavalcante8093 you fear my methods

[@bipbipbopbop]

He'd rather steer the ship in the right direction than be popular

[@trashbat7331]

Or where the line on the graph goes 😂

[@Epichuman100]

@@trashbat7331 Brent mused

[@Gubalicious]

I like how David's methods include not paying his employees 😁

[@GoHomeAndGetYourShinebox]

You're not looking at the big picture, you see Wernham hogg is one big pie and if they've let david in charge of that one big pie then he'll be in charge of the pie and the ppl are the fruit...

[@Gubalicious]

I haven't got time for the pie thing...

[@999ukfire]

He fears my methods because he doesn’t understand my methods

[@bipbipbopbop]

@@Gubalicious if you want a really good pie - The Gardeners.

[@Tom-iv3nd]

“Judge me by my results”Judging it by that for David you have slavery.

[@oldschoolm8]

“It’s...oh...huh...no” has to be my favourite, awkward, ‘rabbit caught in the headlights’ type answer ever!

[@andrew1984uk]

Trying to buy himself a few more valuable seconds before the impending rollicking.

[@laminage]

@@andrew1984uk Exactly 😊 It is horrifying when you get caught in making a big mistake

[@cplcummins]

I've only watching this scene and it's the bit I keep coming back too.. its grade A Brent bullshitting..

[@sparko2012]

I love the zoom in on his face as well 😂

[@laminage]

​@@cplcumminsYes! I was trying to figure out why this scene was so cringe worthy. Now Patrick Baladi is on DI Ray.

[@londonlady1966]

"You two are ok... phew." Passive aggressive at it's best.

[@Useaname]

I thought it was just sarcasm

[@ots1634]

@@londonlady1966 was your post even sarcastic

[@shaunhunterit342]

@@ots1634 totm

[@Useaname]

I just did

[@patrickarky116]

​​​​​@@londonlady1966At least your cat's think you're funny????

[@andrew1984uk]

Completely bollockses up someone's wages: "No! Judge me by my results".

[@Dmdm_dm]

😂😂😂

[@MartinHiggins1972]

You're looking at the small picture.

[@zendakk]

Haven't heard bollocksing as a verb in a long time, thank you!

[@andrew1984uk]

@@zendakk welcome! It should be a staple of any English sentence in my opinion.

[@vibovitold]

Paying wages is not a goal in and of itself, it's a means to an end. The branch is performing *very well*.

[@JonnyLeeds87]

I love that we're all here in 2022 watching clips of this classic show!

[@brianlacroix822]

ya cause they uploaded them a few months ago lol and once you watch one the algorithm works magic.

[@LLOOYYYDD]

@Fresh oooohhh....you're 'ard....showin' off, cos the.......

[@laminage]

@@brianlacroix822 I know what you mean. A guilty pleasure

[@andykid2007]

2023

[@bipbipbopbop]

In this scene Brent is performing as I'd like him to perform.

[@andrew1984uk]

I don't want him to perform like that.

[@bipbipbopbop]

@@andrew1984uk let's agree to disagree.

[@davetherave6197]

@@bipbipbopbop no let’s agree that you agree with me

[@chriswilliamson7694]

@@andrew1984uk it's a good performance.

[@mickeymouse3933]

Oooh your hard showing off because the

[@MC-hr1py]

“Ooo you’re ‘ard” haha as an Aussie I find myself using this British term a lot cause it’s hilarious.

[@shaunhunterit342]

Strewth cobber

[@shaun7389]

You speak English. All of your "terms" are originally British

[@MC-hr1py]

@@shaun7389 “Ackchyually”

[@JohnnyNatrium]

@@shaun7389 Not only does it sound prickish, it's completely wrong. English-speaking countries have, throughout their time as independent entities, invented and subsequently included in their version of English, plenty of their own terminology which is not "originally British".

[@CAREorDIE]

@@shaun7389ooo you’re ‘ard cuz...

[@davidpetermcmorris857]

You’re hard, showing off because of the…

[@Mr_Sh1tcoin]

snitches

[@obnoxiousbastard]

oooh

[@arifrafique1439]

Missed the best bit ! Ooohh

[@MS-sy8ls]

“People vs task and where does the line go” 😂

[@saivenkatesh1906]

The line goes where I want it to go

[@VisuaaLL]

“They’re having a laugh”…*shrugs* thanks very much 🤣

[@scarystuff1534]

Hahaaa

[@scholesiefirsttime]

“When I was managing the Swindon branch our perception of your branch was, they’re having a laugh”. “Thanks very much.” Ha ha. I absolutely love this!

[@idontdovarioustasks]

No david not in a good way

[@grimupnorth]

Managers have always been a law unto themselves. I used to get a lift into work from a friend/colleague, so we arrived at the same time, yet when I sneaked a look at the attendance register he kept, he had me arriving 10 mins late or more on several occasions, but that my friend was on time!!

[@bigbowlowrong4694]

You may not like it, Kinetik Solutions, but this is what peak management looks like

[@jackmatthew1880]

Personally, I'm a fan of the stitch-up theory. Should Neil really be reprimanding David in front of Gareth?

[@swordfish7165]

Different people with different needs.

[@jamesryan82]

He fears his methods cos he doesn't understand his methods.

[@joaosas]

That's what he said

[@bipbipbopbop]

I can't believe those Swindon slugs thought Neil was more of a laugh than Brent.

[@robw8173]

There not looking at the pie!

[@DamaNovus]

@@robw8173 the pie thing, they don't want it

[@LordMarps]

🧠🤏🏻🤏🏻🤏🏻 all in there. Most of it is.

[@TheMinchio]

Oh come on, they didn’t show the final and best part of Gareth giving David a massage to make him relaxed after such a heating conversation 😅

[@amalebowskye]

"some peope play golf...'' "i play golf.." "there you goo..."

[@KRPTV]

Yes, but I'm performing as I want me to perform, you're not performing as I want you to perform!😃😃😃

[@Edgisco]

"Most of it is.." hahahaha

[@steviegall3810]

Was still laughing at him saying "Snitches" then that one floored me 🤣

[@ranger_who]

Neil will never understand by Brent is so generous in encouragement to his subordinates. Trust people and they will be true to you.

[@bennym5244]

Yeah, to not pay your wages.

[@noelht1]

The quote You are looking for is treat your men as you would your own beloved sons and they will follow you into the darkest valley without hesitation or question! Paying your staff includes treating them like you would your beloved sons.

[@JohnnyNatrium]

@@noelht1 No, that wasn't the quote he was looking for. He quoted a David Brent line from the show, verbatim.

[@nagibfarjani4861]

“Don’t trust people and they will bounce you”. 👉🏻😂🏓

[@LordMarps]

Are you reading these?

[@billywhizz7772]

Ohh , you're hard ... possibly the greatest line ever delivered.

[@luislizard2626]

I love how he tries to bring the attention to Gareth going uh? As he’d had said something when asked about the payment 😆

[@idcaf]

its these little things that seperates the office from the rest... trully a masterpiece

[@philipthomson7460]

0:37 Gareth does his commando breathing routine….😂😂😂

[@andyb8909]

The graph of people vs. task has always been an important one in measuring branch performance.

[@paulp4452]

I would love to see a graph of people vs task.

[@1faustus]

It's only useful with a logarithmic timescale and gender weighting.

[@TonyEnglandUK]

Imagine a spastic-free staircase

[@ChocChocolate]

This vid is 5 years old and the only comments are recent lol

[@ZorbaTheDutch]

I could show you a graph of comments versus time, and where does the line go?!

[@distinctloafer]

@@ZorbaTheDutch Whever I want it to go

[@rb5519]

Now 23 comments. The oldest is 3 weeks ago. Funny that.

[@ianinkster2261]

That's because this recently featured in a Brent vs. Putin spoof

[@robw8173]

Brent quipped “ooooo your hard”

[@sammyhill69]

Brent mused, and then..

[@CycolacFan]

And by the end of the meeting she still hasn’t been paid.

[@robiniapseudoacacia]

'ooooo...you're hard'...this is comedy gold

[@kneeenaw4]

He fears my methods (not paying people their wages)

[@kdee8166]

Best comedy ever hands down.

[@anaccount8474]

"Mucking around at the expense of Wernham Hogg" - he's a company man.

[@Barushia]

The subtlety of this show is remarkable

[@AB-gb6zz]

Fit body fit mind Mi- Mind the gap I don't remember picking up on this little throwaway line before haha

[@monkeytennis8861]

Haha me neither

[@SirPablo2Pablo]

Subtle.. there must be more.. got to watch the whole series again

[@LifeOfRy]

Gervais always threw in little extra bits of dialogue to try and throw his costars off guard

[@robbrown289]

@@LifeOfRy "Tim Canterbury... The Archbishop of Canterbury...... bashing the bishop" - from the outtakes

[@LifeOfRy]

@@robbrown289 honourable mention: the evolution of where David got his tie from. Don’t often see pure silk for £9.99, so. kzbin.info/www/bejne/Z2Sln2CGiZ6Hgac Wally Burton. Nobby Burton. Deaf Nobby Burton.

[@r3d5ive87]

No need for a raci. He just needs to pay his people. Everyone knew who was responsible, accountable, etc.

[@GoHomeAndGetYourShinebox]

She didn't get paid but she probably claims for other stuff and it's up to her - her own decisions

[@TheBigEmstos]

What? You realise this fictional

[@komaa1712]

​@@TheBigEmstoshe was saying a line from the show so yeah, I think he knows its fiction

[@davidrobins1021]

"The line goes where I want it to go" Manipulation of statistics in a nutshell.

[@marcelcovaci9922]

Every scene it is just so funny!

[@simonm7133]

Years later, this comedy still has me cringing. It is so wonderfully acted and every character is totally believable. The only thing that slightly puzzled me is why the Swindon branch of Wernham Hogg was shut down when it was plainly Slough under performing under Brent’s management! 😅

[@macdaddybender]

If I understand you, it was said at the end of season one that whoever got the promotion out of Neil or David would have their office shut. David initially got the promotion but lost it due to high blood pressure, so Neil got it by default, hence Swindon closed and merged into Slough.

[@simonm7133]

@@macdaddybender thank you for clearing that up. 😊

[@baobo67]

I cringe seeing Ricky Gervais still being David Brent out here in the big wide world.

[@CAREorDIE]

you’re not guna lose your job you’re not guna lose your job (skips Malcolm) y’know? you’re not guna lose your job

[@jonnies]

Because Brent had 71.4% of the population behind him.

[@irisharan3038]

Baggy shirts were sort of trendy in the office in 90’s / early noughties - they went slim fit then.

[@laverdajota8089]

Baggy shirts for baggy bodies, I have baggy shirts and need them!

[@Ocelot35]

Quoting the Office is an essential part of any staff meeting... whether they get the reference or not.

[@feileahy7211]

He fears ma methods cuz he doesn’t understand ma methods

[@TStyle1979]

“Kinetik Solutions” sounds like something out of the office, ironically enough

[@nogginnogg1788]

This show will never get old because the characters in it are real and timeless. Absolutely hated smug, by the book Neil. Have to remind myself he’s an actor playing the part exactly as David (Ricky) told him to. 😀

[@andrewdrache1055]

You don't like someone who fights for your wages to be paid on time?

[@nogginnogg1788]

@@andrewdrache1055 He’s a character in a sit-com. He’s not real. He doesn’t need defending.😂

[@nahumkhokhar3441]

@@nogginnogg1788 Andrew’s got a point tho. He’s defending his employees against a manager who’s not doing his job

[@nogginnogg1788]

@@nahumkhokhar3441 Not in every scene of the series. He’s mostly smug and self-righteous. But, like I said, he’s a character in a 20 year-old sitcom. Whatever I think, he’ll live….or rather he won’t as he was never alive. This is like a Monty Python sketch. 😂😂

[@Logan_Baron]

Boy you really misunderstood the show. And the "it's just a character in a sitcom" is a cop out when you are the one that brings up that you hate him. They're not putting any more weight on the character than you did.

[@rowancrew2934]

Such incredibly good acting by all concerned.

[@guitarhero2022]

"It's all up there" "Yeah, but it's not all up there is it" "Most of it is" Dying here.

[@Greebstreebling]

Yes, but the problem with 'ownership' is that you're responsible and accountable. Why not take a lead from Government and only 'own' the things that go well. The answer of course is that ministerial Government is a law unto itself. No JD, no PS, no annual appraisal, just take the money.

[@matthewcoombs3282]

Just outsource everything to private contractors. Then you can blame them.

[@richardmoores]

You’re not looking at the whole pie. We’re like one big pie and the people are the fruit.

[@daidavies90]

Since when is the boss of an establishment in charge of payroll? There should be an actual department surely

[@vibovitold]

as the manager be probably needs to sign off on the hours report or something like that. then the payroll can make the transfers, but the hours must be approved first

[@daidavies90]

@@vibovitold payroll makes me laugh though, because, you know, it's their interfering, it's their timing. Going on about they need some hours approving-it's red nose day, you know. Ooh, what's more important, you payroll, with your unapproved hours, or some starving children? Ooh I don't know. Ooh what would Lenny Henry say? I think we know-imagine him going out of the door on comic relief day and Dawn French is going 'Where you going, you haven't done the washing up. You haven't put the rubbish out.' 'Do it yourself I've gotta save some Africans.'

[@CAREorDIE]

@@daidavies90i didnt call you fatty as soon as i saw ya 😢🚶

[@theprophet9429]

Exactly. They stitched him right up.

[@S.Trades]

This is a sitcom. It's about viewing figures, not reality.

[@IANFLEGAS]

i see this is in everyone's recommended now

[@HolyCrass]

is... ohhhhh... uh?

[@mk310174]

No.

[@kevinstoneham1245]

I wonder if he did sort out her pay after that?

[@wbbdmx]

“Uhh you’re hard. Showing off cuz the 👉...”

[@StanWilks]

01:23 -- The blank stare. The gesticulating. Man, what a great bit of acting. "It's all there." Haha.

[@rogerpattube]

Most of it

[@leeclarkson3964]

"A good idea, is a good idea forever...." 🤣🤣🤣

[@robertmaguire1067]

Neill is such a good boss, getting her wages sorted out immediately ❤️

[@elfinzilla]

So you prefer Neil do you? Do you think he's funnier?

[@chrismccartney2780]

Yeah, against karate?

[@robertmaguire1067]

@@chrismccartney2780 🤣♥️

[@RC-9]

He didn’t though. He completely forgot about her once David went to work on him… 😂

[@Jack_The_Ladd]

@@elfinzillaIn reality anyone would much rather have Neil as a boss over Brent any day.

[@epiphany55]

Bloody Swindon lot. He never wanted them, but they're here now.

[@mf289]

Welcome

[@shaunhunterit342]

Nicknames are bad............names

[@charliekane135]

Surprised you're allowed to use BBC footage. That's very unusual

[@a.tanner8524]

It’s a good performance. Let’s agree to disagree.

[@ShivamSharma-5622]

No, let's agree that you agree with me.

[@a.tanner8524]

@@ShivamSharma-5622 Ooh. You’re hard, because of the…

[@Grandmastergav86]

A perfect sitcom, savage when it needs to be but this has always been leagues better than the US version.

[@Mrleejunman]

I love the US version, Steve carell is so funny , there's some brilliantly funny scenes and is in a different class altogether than the English office ,it's one of the best US comedy series, but the english office still blows it out the water for the awkward comedy of Gervais , David Brent is a genius character that will never be bested . Don't think there will ever be another show that gets anywhere near as funny as the UK office

[@jjstewart4341]

“Most of it is”

[@geoffm9944]

Gareth is wonderful member of the cast.

[@twown]

Neil's wedding could be a washout if it rains. I hope not. I hope not.

[@HHM706]

You’re hard!🤣 classic late 70s early 80s playground taunt 🤣

[@a.tanner8524]

And 90’s

[@ratman8112]

ive heard this in the 10s as well

[@shamshirhussain8198]

Still used tbh

[@darren1819]

Did he say “mind the gap” after he said “fit body - fit mind” Fuck sake ahahahahaha

[@hardeepchahal6278]

"ooo you're hard aren't ya?" lol

[@ShivamSharma-5622]

Showing off coz of the..

[@lukedent5633]

There having a laugh...THANK YOU VERY MUCH.

[@benmartinez1267]

Is this something? I don’t think this sample will go anywhere

[@adham66425]

the line goes where i want it to go. lmao

[@shaunhunterit342]

This RACI model sounds like something most people would do without thinking about it. David Brent is more in need of the DBAB (Don't Be A Berk) model.

[@DestroyerWill]

I swear Ricky based this character on me

[@stuartjm7872]

Im certain Neil was a key member of 'Dr Wankenstein'

[@jamesh2003]

I'm surprised Gareth survived the redundancies as Neil obviously knew he was also useless. 😂😂

[@laminage]

He was David's "Boy" in the sense that Gareth knew who to align himself with. Also he was a backstabber, he didn't think twice about taking David's Job when he got sacked.

[@ranger_who]

Neil saw Gareth as asset in his office cuz Gareth had military background nobody in office had thus he would take orders and execute them even those unreasonable ones, no question asked.

[@laminage]

@@ranger_who Brilliant 👏 analysis

[@C.D.J.Burton]

"Some people play golf 😅" (knowing Neil plays golf) Jeez that one got me damn

[@Pobsta-de7hb]

Its not all up there though is it... Well, Most of it is.. Oooo your hard .. I must watch this series again man, its been so long

[@jimanders8812]

The swinden lot 🙄 snitches…

[@billybear2333]

Little slugs with no personality just jealous because we're better than them at everything.

[@MartinHiggins1972]

Little slugs. They're just jealous.

[@bensmithkent22]

Slugs

[@allyhamilton5465]

I think this is a very interesting lesson in management 2 very different approaches David's approach I want my team to like me but lacking in the ability to be a professional in management and Neil who is not concerned about being liked but wants to do his job I agree with Neil that if your in management you have huge responsibilities and the ship does need to be steered in the right direction with your team to be a successful in any management you have to be consistently organised have good people skills and be very emotionally intelligent to bring the best out of your staff

[@tomjenkins1989]

You Swindon lot are little slugs with no personalities and are just jealous that we are better than you.

[@vicvinegar4540]

Ooh. You're hard.. showing off cos of the..

[@vibovitold]

Neil clearly cared about being liked (he was just more skillful in achieving this), and David must have been fairly competent at times at least - after all, he did become a manager SOMEHOW

[@cartoonhead3180]

Yeah definitely. It's interesting how Neil wasn't so preoccupied with being popular, but ended up being so popular by a) being a good manager in the traditional sense (micromanaging staff, ensuring company profits and employees have job security, etc), and b) just being himself and not trying too hard to be liked. I think part of the tragedy of the whole show is that David isn't really a bad guy, he just never really understood the above.

[@Rabmcm32]

The board voted 5-2 in favour of Brent. That’s a landslide !

[@nagibfarjani4861]

David Brent smashes it all the time! He’s so laid back, it’s surprising he isn’t horizontal. He just does not have time for anything, but styles it out - “He fears my methods, because he doesn’t understand my methods”. The man has an answer for EVERYTHING! 🔫 Neil: You’ve got to have some sort of system! Brent: It’s all up there”! 👆🏻 Neil: They’re having a laugh. Brent: Thanks very much. Brent is always on top of it. No hesitation! 👉🏻😂

[@listentothenightfilms]

Neil. The PROPER Boss.

[@al_5655]

Nah - he just wanted to be popular as the new boss - "Love me!"

[@pac_0183]

@@al_5655 you Swindon lot are little slugs

[@TheGoodnessofGod1983]

"Oooo.. You're 'ard showing off 'cos..." 😂😂

[@wilfullness]

People Vs Task = Where Line Goes.

[@Ed-fs3xq]

Hello fellow algorithm chads. What's RACI though?

[@celtspeaksgoth7251]

Royal Academy of Complete Incompetents

[@risher890]

Reponsible Accountable Consulted Informed. It helps determine roles and responsibilities in a process or organization. Not really sure why it’s relevant here…I don’t think David has to deal with Wernham Hogg’s payroll….he’s way above that.

[@imblindio]

@@risher890 he's not responsible but could still be accountable though, that's the point of RACI

[@jimmyrustlerz]

"awwww.. huh?"

[@SKRATCH587]

"Having a laugh" thank you Mr.Stokes .....

[@scarystuff1534]

"taptaptap...its all up there" most of it is!"

[@medilyesoudhini7411]

" Most of it is" 🤣 LMAO

[@jonnybgood9162]

They’re having a laugh Thank you very much 😂😂😂

[@binkwillans5138]

Couple of things, David... . ...er, couple of things

[@yeahbuddy4712]

This was me as a manager at Dominos 🤣🤣..late rotas, made up food counts, forgetting holiday pay requests...but boy did we have some laughs...

[@shaunhunterit342]

Sounds like you were mucking about at the expense of Dominos

[@yeahbuddy4712]

@@shaunhunterit342 well pay peanuts...get monkey's

[@ambitionsskyyyy]

@@shaunhunterit342 you must be fun at parties.

[@shaunhunterit342]

@@ambitionsskyyyy replace dominos with wernham hogg and see if the penny drops

[@Tom-iv3nd]

How long did u last?

[@Haywired1]

I hope Brenda isn't abusing the system. Sadly a lot of 'em are.

[@idontdovarioustasks]

I don't agree with what you said in the workplace

[@GlenCarne]

ooh, you're 'ard!

[@KRPTV]

Showing off, because...👉

[@maisieomara7563]

Slough was performing better than Swindon though, that’s why the board voted for David by a landslide

[@smartchip]

Taps his head, its not up there.... Most of it is.... Hilarious,

[@janlewis567]

Just so funny, Ricky is priceless