They Tried To Use A Stolen Credit Card!

[@Mullinz80]

So many scammers these days. You literally have to be careful with everything. Glad you got the shirt back.

[@leggs4113]

Shout out to Allie! She was like I will dig through the bins. I will call the company. You guys make a great team!

[@joytoyouandme4593]

Stay calm and consider your options when working with scammers, the best tip, wait 3-4 days after payment processing to ship for PayPal payments.

[@elizabethczarkowski9539]

Sorry that had to happen to you. I would be devastated . I'm glad it worked in your favor . I'm still pretty new at EBAY and almost got scammed twice. Those scammers need to be taught a lesson. Love your videos. Your house is Awesome !!!

[@wandapearce2957]

Very weird, we had this happen with a laptop purchase, call the post office, paid the $15 fee and was able to intercept the package before delivery. I am glad everything worked out.

[@jillbuchas6740]

Thank you for sharing your story on that dreadful scammer. So glad it worked out for you both. Beautiful design on your home!

[@JMAGvids]

I remember a time when the USPS was a place where your items felt safe, now it feels like you're giving them your packages in HOPES they make it to the destination. Completely WORTHLESS these days.

[@Lizs1231]

I was in a bad auto accident and a caregiver opened 3 credit cards in my name. Even after filing a police report the Credit card companies were trying to take me to court. Sicking people can do something so horrible. So happy you got your stuff back!

[@elizabethjasko2597]

Did anyone else think that the story about the stolen t-shirt sound just like the Reply All episode called “Black Hole, NJ”? I couldn’t stop thinking about that episode the entire time! So glad you got your t-shirt back and that the company was willing to work with you!

[@lqdinfo6200]

Great video 📹! Nice editing 👌 👍! Thanks for the update on the build 👍! Looks awesome! I am happy for you two! Keep up the great job 👍! You are the platinum standard! Thanks for sharing your story! Have a great weekend 😀! Joe Bee 🐝 from Canada 🇨🇦!

[@worpig]

The issue may be the Scammer was having it sent to a Commercial Mailing Receiving Agency (like a UPS Mail Box), making it invalid to be intercepted. Oddly this is only a rule that applies to USPS. If you have a package sent from UPS to a P.O. Box, UPS be like "Sure we'll intercept it". This partly may have to do with just better handling of logistics from Privately Owned Shipping Companies. Good to see you got it back though!

[@jimporter4102]

It’s a crazy world out there kids,all kinds of scammers and crooks.Nice job of getting your t shirt back….God bless….

[@SimplyDana]

Great video! Thank goodness for the quick thinking! The home looks so exciting 😎 Happy to have caught the premiere 👍🏼👍🏼

[@jersey21ahah]

Glad you got it back 👏 I love reselling but you do learn as you go and sometimes it's a lot of work when these issues come up

[@BigKyleXXL]

I worked for the post office for 3 years. I get tired of people trashing the post office. Front end clerks are not trained to deal with issues like this. If you are trying to talk to someone local, call and ask to speak with a delivery supervisor. The best thing you can do is call 1-800-ASK-USPS. Customer service can create an ECC (Enterprise Customer Care) case to escalate any issue. This will start the clock and require a response from the delivering office. The United States has the best postal service in the world. Is the current post office under DeJoy having issues? Yes. However, the employees who work hard to deliver your packages don't deserve the disrespect.

[@esmelovesvintage]

Thanks for sharing! So happy you got them back!! 🎉🎉

[@tritter82]

So glad it all worked out. Thanks for sharing all this extra info that you do.

[@mongreljack]

Hi guys, As a postal employee in customer service (counter staff at the PO), I just wanted to note that we have had all "advice" abilities taken away from us. We are told to ask customers to contact post through the website or the general customer service number for any issues like this, non-delivery / lost item issues, insurance, financial advice etc. Unfortunately as the face of the organisation we are quickly blamed for issues out of our control. I do understand it is frustrating but these are the practices some highly paid executives who have never worked the frontline have put in place, not the the lil' ol' minimum wage worker on the counter, so please don't take it out on these guys and girls (I know you wouldn't have, you're too nice but others are pretty quick to take it out on us). I'm glad it all worked out for you guys and keep up the amazing content.

[@debwilloughby897]

USPS raises prices yet the service is worthless, I am very disappointed in them. Thanks for sharing your story and I am glad you got your t-shirt back.

[@ogandz]

I'm getting more and more disappointed as well.

[@dana44ism]

Great video today! It breaks my heart that there is so much evil in this world and some people, if this is what we can call them-more like selfish animals, don't even think twice about hurting others! A good thing to know is, there will come a time when those kind of people will pay for all the hurt they inflict upon others!

[@secondstoryinventory]

🤢🤮🤮🤮 thanks for bringing back the terrible flat out scam PayPal dispute nightmares. USPS is getting worse by the month. Had 2 priority mail orders delivered yesterday that were shipped in 5/17 😑

[@star2be83]

I can’t stand scammers.. there should be a law if you scam someone automatically 10 years in prison.. I think people would then think twice

[@shoppemod9189]

Someone stole my cc number and ran up a DD delivery multiple times from another state. CC co is going after them.

[@staceygiometti9680]

Thanks For The Update On The Rebuild.. Just Like You Commented Last Week Ryan, Very Soon We Will Have An Update. True To Your Word-Thanks & It’s Amazing Kids.

[@pickerflipper3337]

Great success story of dealing with fraud. Glad yall figured it out and thanks for sharing!

[@meganlott4703]

That’s like scamming and screwing over multiple people! The people whom you stole the card info from as well as the people you’re buying from! As a smaller reseller still if that would have happened to me & I wasn’t able to intercept the package it would have been an ENORMOUS loss! I love that Pulp Fiction shirt btw!!!

[@stephaniehall8179]

That NWT NorthFace Coat would be $14 at my local Goodwill lol all they care about is making sure they lock up all shoes worth $20 or more, no one comps the clothing. 🤣🤣

[@deanjackson625]

Glad to hear you got the item back. Most people on ebay wait 3 days then it takes 10-15 days but there's ebay scamming issue on ebay and even have to read the description better and have asked seller for better pictures and was told no. You should show people how to pictures for ebay and even if they use their I phone. Thanks another great video

[@lilo2226]

Wow ! That ordeal you went through was exhausting.I hate it when nobody knows nothing.Glad you got your stuff back.

[@dominiquearmentrout6364]

This is my first meeting! Whoop Whoop!! I love you guys!!

[@ItsThe0]

Congratulations can’t wait to see the final property all done it’s going to be epic ! I don’t know how I didn’t find you guys before but I have been binge watching all your videos thank you for all you guys do such an inspiration 💕

[@hiphiprenae]

I am so happy for you guys regarding the new construction! Its gonna be wonderful!

[@alangamble9479]

Hello 👋 I love your videos. And as always this one didn't disappoint me. Wow 😮 on a large purchase like that sometime its good to hold back on shipping it out so fast.But you both went thru the right steps and received you package back... Without any help from the post office. Great Job 👍👍👍

[@ginafromwisconsin6022]

I got scammed as a buyer on FBMP….paid via PayPal friends and family. Seller had a good rep and was part of reselling groups. I should have used Goods and Services because I was given a fake tracking number and was out $220. PayPal not helpful. Glad you guys got your shirts back. Scammers suck. Thanks as always, Gina from Wisconsin

[@michaelchristenson7840]

I dont understand why anyone would think they can scam the roots team . Who ever they are obviously dont know who there messing with. Thanks for sharing your experience Keep up the good work roots team !!🤜

[@anitahaviland3036]

Boy, you really worked it well! Scammers really know they can destroy their own lives if the Feds got after them if they used the USPS for shipping. Prison time, scammers! Kudos to Square!!! Hard to print their receipts, though.

[@sdthriftaction5590]

Its a big risk selling something expensive and rare on the internet I rather sell them locally in person. Glad you got your shirt back :)

[@sherrypettyjohn3570]

Are you going to have cover for your cars? I would want some type of shelter for them because of the Florida sun and tropical storms. This video was loaded with good information and glad you got your t-shirt back!

[@nedracrouse8125]

Great video and love the house tour. Happy you got the scammer!

[@dathyr1]

Yeah, you both say you shouldnt do that type of buying with stolen credit cards, but now days scammers or fraudulent people will try to get away with anything they can. As the one commenter said it is a crazy world. Glad you got the Pulp Fiction shirt back. thanks for the video. take care.

[@brianw628]

You guys are really lucky. Many international freight forwarders/consolidators are dirt bags. I cant tell you how many times they have stolen and damaged parcels from my company. Their reputation is so bad that ebay will almost always stand behind the seller if the buyer is using a consolidator and there are any problems at all. Also, next time you have something like this happen try to call the delivery po and talk with the po master. A good po master will help you out in this situation and pull the parcel and send it back. Another good thing to do is get to know your own po master, buy him/her lunch, treat them well...They can be invaluable in situations like this. Mine has called other po's and had parcels pulled and returned if there was a problem and I wanted to get the parcel returned. He has saved my hide numerous times from fraudulent orders and expensive shipping mistakes on our end.

[@thethriftychickadee7245]

Yes, this lack of help from USPS does NOT surprise me. I have had a couple issues lately ... double charged, claim being ignored, etc. and no matter which way I turn with them they can't help. Sad that this is our postal service. And the scammers? Scumbags.

[@sumthingelsesumthingelse6811]

Way to go you guys!!! Who hoo! Good for you for just keep going on. So glad that the scammers were foiled. I hope they get caught. Grrrr. As I was listening to you trying to get an intercept in...I ended up in a similar bind where I needed to intercept a package - and could not do through PO well...it cost too much for the item price. So I ended up calling the various arrival post offices & they were totally helpful and it all worked out and got the item back. Well, you know that USPS has a new PostMaster General...appointed by you know who...who has a major conflict of interest & should NOT be in that position and our new pres cannot interfere for whatever reason. Its very sad because our whole livlihood, at least mine, is basically in the hands of someone who's best interest would be to ruin the PO!? Wild huh? Even people who work for the PO are not happy, at least the ones I've talked to. If I knew of something that could be done...but people elected someone who gave out positions like candy to favorites whether they deserved it or not. So glad at least that is not happening anymore. Nuff said. Yeah for cooking for Ali!

[@christophernutter6112]

When I sell on Ebay I use global shipping center just because you get more scammers over seas and your protected by global shipping center

[@MountainManTreasure]

Love to see the dogged determination here. Well done, guys!

[@allthethings7198]

If you had shipped it USPS in my state you would have 3 weeks before it goes anywhere. I have packages shipped June 1 that are still sitting in Memphis and this is almost July. Some of my packages are taking 20 to 35 days to be delivered. I have item not received cases opened every single day. I talked to USPS reps all the time about my cases that I open with USPS. I open the cases just to show the buyer that I am working on getting the package delivered. Of course, no one is actually doing anything. When you open up a case with USPS, if you request a phone call then I will say they call me within 24 hrs. It is a joke because they pull up the tracking and tell me the package is in Memphis and will be delivered soon.

[@phxjaguar5207]

Every time I would ship something of higher price and see it shipping to certain locations, I would check the address and confirm if it was first heading to a secondary shipper (3rd party). Nothing I could really do but be nervous or even stressed lol. Usual addresses for me that I saw were near, or at, international airports. Another was at a storage facility literally a stones throw from the border. Maybe do extra delay for these. Lucky for me all not only turned out good, but perfect transactions. Glad you had a favorable result. After some checking, I found out while I had international shipping off I was still making these sales since my eBay store was mirrored in at least 2 countries by others and had shipments go through these shipping companies. Worked out well for me, unintentionally!!!, but I shudder to think how it could have gone wrong. Different buyers every time with only similarity being the shipping company address

[@newenglandbettyboop]

RALLIROOTS For THE WIN 👏🏼👏🏼👏🏼🥳🥳🥳 So Happy It Worked Out In Your Favor 💜💜💜 Have A Wonderful Rest Of Your Week 🌻

[@easyflipping]

I am glad it all work out for you. You were lucky that company work with you, Did the credit card company got their money back?

[@zach3387]

Do you have central ac/heat or split units?

[@karimala1]

Oh wow...I have a vintage 1950s TWA postcard that has the Pendleton Hawaiian shirt woman on it. She's wearing a blue dress instead of a red one. Interesting to discover Pendleton incorporates vintage images into its designs.

[@shanacoleman1250]

I had basically this same scam done on me for a NWT Stone Island Sweater. I even warned PM I thought was a scam the day purchased. They assured me it was all good. I waited 3 days to ship. 2 days after that got notice not to ship. I got sweater back and PM paid me full price plus $200 for inconvenience.

[@scottcaruso635]

I am a drop shipper with very little control over shipments. If someone buys something with stolen account and I already shipped, I just provide the payment provider the tracking information and generally I am protected under seller protection. Not obligated to refund when product shipped

[@willhorton5991]

ur new build looks realy nice welldone to both of u ,u have work hard for it with lov from the uk

[@azn2xcbbjai]

Thank goodness you got that shirt back, but man that was rough to watch. Really got my anxiety going and this is with me knowing you got it back through instagram.

[@TheRealDealmcoc]

Ok watched the vid and I'm wondering. I seen you get the north face jacket but how are you going to sell it ? Since it's a vero I think it's good to say so others don't see your vid and start grabbing new north face then get a vero thanks

[@RALLIROOTS]

We’ve sold literally hundreds of new and used north face items on eBay. It’s only on the VERO list to stop counterfeit items from being sold. You’re allowed to sell authentic items.

[@TheRealDealmcoc]

@@RALLIROOTS ok maybe I'm wrong I heard lots of people getting banned from that company I hope I'm wrong but to fearful to sell myself I wish I wasn't afraid because I can get new all day

[@microtasker]

I had the long sleeve version of that Pulp Fiction shirt, got it from a Comicon a bazillion years ago.

[@hangingtrends640]

Gosh your place is going to be amazing;) I’m so happy for you guys. Did you design the layout Ally? You guys are going to be in heaven;) congrats🎉

[@robles7611]

Hello, as always great videos and happy to hear you got your t-shirt back. I'm currently having and issue with UPS in which my package was lost. My claim was already approved but I'm not sure what I should do as the buyer is currently waiting for their money to be returned. I don't know if I should refund them already or continue to wait on UPS. Has this ever happened to you, if so how did you handle the situation? Thank you!

[@CityWideSale]

I thought I saw a script "L" on the bottom of the juice glass indicating they were made by Libbey. I really think you're a bit off the decade. Not sure that is depression era and I believe these to be about the 70's especially if Libbey. Wondering minds would like to know.

[@shoppemod9189]

I wouldn’t call it depression class but from a quick look maybe mid century or 60’s, the color is 70s.

[@CityWideSale]

@@shoppemod9189 It "might" be but they use those colors into the 80's as well. As did Tupperware, etc.

[@anitahaviland3036]

Solar electric, I hope! We put our arrsy on the ground not the roof. Removing it to fix the roof would be quite expensive. Ours here in Maine on the coast produces even on rainy days.

[@ngaflipper2658]

Do you not buy insurance for high dollar items?

[@jimbrown7672]

Just wondering? Will you have a garage or car port ? How about a safe room ? Designed for hurricane ?

[@RALLIROOTS]

The other building will have a secure garage

[@des-recycling1982]

Scammer have no honor , glad you got it back

[@freetobe343]

Oh no this is awful!! this happened to me last year they used it on PayPal and used it for Uber all the same day they took a total of 1,700. My bank credited back after they investigated the case

[@bobsullivan5714]

There is no reason for The United States Postal System to even exist. The ONLY reason their competition has not put them out of our misery is that the USPS has made it illegal to compete with them. I have never encountered any of their people who were informed, competent, or cared anything about customer service. And why should they. As long as these government employees are following the procedures/policies of the USPS, they are untouchable. They can't be fired, or disciplined at all for giving you a blank stare until you go away.

[@cathystratton4881]

My first thought was "Road Trip"!! I would've been so mad at being notified late of the bad payment. Good idea to wait and see in the future.

[@sallybarker7165]

The new house looks amazing. Alli you looked so pretty at the end, love your dress.

[@stevecosby6006]

You guys have a great week-end finding a lot of deals

[@John_shepard]

So glad you got your shirt back!

[@mepperly07]

Great job... loved the dedication on the fraud.

[@anythingvintage]

I'm so glad that you got it back guys ..OMG how do people sleep at night .. Your so right Ally its so wrong for people to scam ✅ 🙌

[@Sosher]

👍Agree stealing from others is wrong. Yes I had a kid steal my cc# & try to spent $800 I was lucky my credit card Co. Flagged it as fraud.

[@joanclark5723]

GOOD FOR YOU. The PO is useless these days. My sister sent me worming pills for our dogs. OVER NIGHT... PORIPPED OPEN THE PACKAGE.. and lost the pills. When I tried to do a refund online it also would not work. THANKS DE JOY

[@LuckyCharmWenDee]

Do use the regular IG to sell items or the IG store?

[@electoblaze]

That was so lucky and I’ve been right where you were with being scammed online. The moment you said you were going to the post office, I immediately guessed, “they told you to f*** off” 🤣 I was totally right 😎

[@willowwisp5784]

that is a SICK pendleton shirt! wow

[@Rowland22]

Oh those crocs! Peep those! I can’t find a decent pair with good tread for my kid. I had used the listing coupon to get a new pair on mercari and I still got them for $30. It’s so crazy!

[@karlag9108]

You guys are great story tellers I was so into this

[@staceygiometti9680]

Always Enjoy Your Videos!

[@sumthingelsesumthingelse6811]

$113? In our local goodwills in the past (don't know if they still do it) but if you donate stuff you get a coupon for 30% off one item so I keep a bag full of donations in my car just in case I find an item like this Hehhee. I bought a TV and a Stereo also this way. Yes $113 and TNF? You can get you $ back easily right and probably make quite a bit on top of that. Not best season right now here but in a couple months will be highly sought after. Thanks for the walk through - was nice. Looks like you have lots of space and well thought out plan. You mentioned bugs, one thing I had my contractor do was when they put in the floor molding I had them run a line of clear calk under it. I read later that it is actually a good thing to do to help keep bugs out! And my contractor thought I was crazy....crazy like a fox! I had a great idea after all. Then also put those little insulation pads inside the electrical switches to help insulate them. Make sure all your light fixtures will support the latest low energy LED bulbs and have enough watts to light up your space too. I put dimmers on most of my lights which I love. I need to replace a lot of my light fixtures that I bought for "Looks" and really don't give me the functionality I need. Good luck on the build!!

[@EatingFoodIsFun]

Had someone use a stolen credit card on eBay to buy a $350 jacket from me. The owner of the card ended up disputing the transaction, eBay/credit card company ended up refunding the card owner and also letting me keep the money for the transaction

[@mayacarni6776]

Would it have helped to have full insurance on that package ?

[@koreyhazard7537]

What up Ryan can’t wait homie!!! I know you and Allie are crazy busy but you gotta hook us up with like a 3 hour long vid some Friday!! Have great weekend guys!!

[@RALLIROOTS]

I like that idea!

[@myfinancialclimb3121]

I had a weird incident where I shipped out a pair of brand new shoes and Ebay contacted me like a day later telling me that I should probably cancel the order, because the owner of the account claimed fraudulent activity, or that they didn't make the purchase. Well...too late, Ebay. I already sent the item. So, I tried doing the same thing that you did with USPS. I submitted an intercept request, but they failed to intercept the package. This happens often, unfortunately. Luckily, USPS doesn't charge you the intercept fee, if they aren't able to pull off the intercept. Either way, I didn't get the item back. So I worried that Ebay would then refund the customer for the fraudulent activity, but that's not at all what happened. I was able to keep the money, and I have no idea what happened with the pair of shoes. No idea if it was really fraudulent activity or not. I didn't get a return request opened or anything either. Very, very strange transaction. So glad you all got the shirt back and that the forwarding company was more than cooperative!!

[@shaunmai111]

Thanks! Literally just switched my vintage shirt listing to UPS. Got crazy lucky and found a Alice In Chains tour tee the other day. Not only is it the first vintage tee I ever found, it’s probably going be a $400 sale and it’s been giving me a ton of anxiety. Lol Literally searched “rallie roots vintage clothing” like two days ago. 😂

[@talenteddad]

Glad there is a happy ending. USPS has a lot to fix.

[@RaldAdventures]

yeah just be carefull out there guys and all sellers. scammers will aways get busted

[@phxjaguar5207]

With my thoughts. You may have hit on the only positive solution for your case since USPS wasn’t of help I can think of currently. Having a good non scammer freight forward company in the mix that had not yet received the shirt. Probably in their best interest to do what they did and mark that account as fraudulent. Yours likely was not the only item associated with it. Once they were notified and if they continued to forward, I could imagine a lawsuit being applied to them as acting with the fraud, and being international it could be messy or bad for them. Only solutions I can think of to help prevent, are as you mentioned, increase shipping time, or for general not necessarily a stolen CC, see if you can have your payment method like PayPal accept payments only from US accounts and in US currency (may help), or straight out cancel orders that have PO Boxes, shipping company addresses, vacant properties, unverified addresses, etc (or maybe only some). At least state somewhere, if your own website or such as I don’t think that would be of negative impact (I’m not in the legal field and only thoughts 😁)

[@xokayb7l2]

Ouch. Hope ebay makes good. Some good news there is a store about 40 minutes from you that sells only pre-owned clothes for 2.00 each. A lot of good items if you are ever in citrus county area. Off the beaten path not on maps.

[@Mr0erick0]

We stopped shipping items via USPS 2 years ago. UPS is our 100% to go company.

[@edomictin3304]

glad the scam didn't work... Great finds too.

[@shawnalarson5175]

OMG what a lot of extra work. Glad it turned out ok.

[@Rickyfyied]

Someone from eBay did this, they were salty about not getting their money anymore lol

[@samwinchester61]

Yes on the NorthFace. The Coach Binder? Not sure.

[@CherishEaDay]

The reminders are good.

[@johnbowne9023]

Ally how do you really feel about useless post office😀

[@ArmandoGore]

was the mail forwarder located in delaware by chance? lol

[@billgrowsfood]

Allie is the real Superwoman! Ryan buy her anything she wants at the Whole Foods hot bar :)

[@debbiekelly-snow3868]

How exciting! Almost time to start building!