Recovering When Cinema 4D R19 Locks Up or Crashes

[@brandonlanski5540]

4:29 if you're just looking for the scene file location but I highly recommend you check out the rest of the vid from the beginning.

[@abedieckman7894]

Windows 11 user here. Hitting LEFT SHIFT + RIGHT SHIFT + DELETE does nothing on my PC. Are there alternative button combos for this?

[@DomBurgess]

CTR+ALT+COMMAND+DELETE not working for me on Mac. Running 2023 with Monterey.

[@AxmihaMeuSaco]

Thank you, thank you, thank you. I put zero by mistake on a cloner's input and it froze. I went out of the program to look for a solution and couldn't get in again. It was in the back frozen. The shift+shift+delete worked regardless. Amazing. I have the project back as it was and can't believe it. Thank you a million times.

[@SuperPhunThyme100]

It crashed l, but alas, no recovery project to be found.

[@2urtzj]

Great it worked out. Never knew this shortcut for years! Even as OS X says Cinema is not responding anymore, just repeat the shortcut as long as the message will appear. At this very moment the scene will be saved. Thanks for that great help!

[@theMixElite]

For everybody trying to rescue a project with third party plugin crashing the project even after recovery file: move the plugin out of the library folder, so Cinmea doesn't see the plugin > load recovery project > delete what was crashing the program > save > load plugin again to library > done!

[@dominicburgess7691]

I come back to this video maybe 3 times a year. Thanks again.

[@EffingtonCouldBe]

Oh my - your video saved me today ! ! ! ! ! ! ! Thank you.

[@johnalbertson79]

Pleasantly surprised to see your channel resurrected. :) I completely agree with what Mihaly said regarding your ability to bring the complexity of Cinema 4d down to a fundamental level. Not everyone can do that in such a tactful manner, so kuddos to you. Keep them coming!

[@thatguyro687]

I tried looking into the bugreports folder, but the scene file is just not there. Is it hidden, or have i just lost hours of work?

[@travishaggerty1430]

You sir are a hero. I sat there and thought "No way this will actually work"... Sure enough it did. Bravo.

[@garymote9596]

Works great of C4D before R25 but forcing a crash and recovery doesn't work for C4D Lite R25. A "c4d recovery scene" isn't created inside the bugreports folder as demonstrated in the video. Any suggestions where it went in version R25?

[@maximilianpfisterer]

Wow, that shift/shift/delete was my rescue!! Thanks!

[@FrancisJMotionDesigner]

I cant find the c4d file in this location, no file is being saved by default. Do we have to enable something in preferences?

[@chrisp2588]

I'm not sure if this works anymore in R21. I did the force crash and went to the bug reports folder and there were a few files there for the report but no C4D file.

[@3DFluff]

Should still work. If there is no file then the crash recovery system was unable to salvage the files.

[@dlwoomyduck1478]

how do u get a project back if u closed the application without saving

[@3DFluff]

Invent a time machine

[@dlwoomyduck1478]

@@3DFluff 💀

[@csellers900]

RIP Whenever I try to do this anymore it always gives me an unknown file format popup when I click on the recovery file

[@kristinam3182]

Hi thanks a lot! Any idea why when C4D crashes it doesn't want to reopen again? unless I restart....

[@gabrielmartins2998]

When I Try To Press The Button In The Bottom Right Corner To Show My Desktop, The Screen Of My Cinema 4D Still Appearing And It Doesn't Disappears, What I Need To Do?

[@Infernal_vesper]

C4D crashed on me while I was working on a project i spent almost 24 hours on (literally) and you just saved me so much time!

[@RajeshKumar-yh5ff]

Not enough memory--- while click on rendering ( finally saving project) , I get this error or msg. plz any solution. My computer specification- ryzen 2700x , 8 core 16 threads, GeForce GTX 1660, 6gb, 16 gb ram,

[@shivamm.salunkhe5876]

My cinema 4d r21 always freeze and shutdowns automatically after 5 min of opening what to do

[@sweakley1]

Thank you! This is great , never mentioned, and a frequent problem

[@mickaelloe-a-fook6902]

Sorry , but do you know how do we have to do when we receive a message like " incorrect structure file " to get a good file again ?

[@3DFluff]

kzbin.info/www/bejne/qZDXmniGmaymrKc You're welcome!

[@mickaelloe-a-fook6902]

@@3DFluff , your are the best ! 👍

[@kebranegast8296]

Extremely clear and amazing tuts. Thank you for sharing with us all.

[@stephenkimanzi4512]

hello, c4d isnt opening a project "INCORRECT FILE STRUCTURE" pops up, what do i do

[@3DFluff]

send it to maxon, they can sometimes salvage them

[@gabyanto2690]

@@3DFluff How send? address?

[@PseudAeru]

My C4D crashed. I recovered from a recent Auto-Backup. Now half of my textures a previewed in solid black in viewport althought all Assets are available. I can Click on each material and delete and reload the textures but this Takes so much time and i Lack Control That i am Not missing something - can anybody help?!

[@rapidbarriers]

poor me... roaming folder is empty. C4d keeps on TRYING to save.. and the file is a zero byte file

[@kadarrgo]

This showed me the path to my recovered file several months ago and saved my ass once again tonight. Thanks for all you do. :)

[@kabirsircar1992]

I am using a Mac, I don't find any recovery file besides the txt. bug report file in the bug report folder

[@3DFluff]

Then unfortunately the emergency save mechanism hasn't been able to work in this instance.

[@ef3052]

this didn't work for me :( it crashed when I was just trying to use the lathe tool and it didn't seem to have anything wrong with the geometry was just a simple spline, however there was some sculpting work in the scene that was high res. The whole program closed on it's own with no option to do the shift delete thing... then if I open the file from the recovery folder in preferences it crashes straight away.... Any idea what could be up here? How did the file go so wrong......

[@mihalyszobonyai]

I think you are the only one who explains things in their tutorial, "makes understand", and that is real help. You know your stuff, that's sure. Thank you very much! Also, Cinema froze on me the first time right after I saw this video. Creepy. (sorted out itself in a minute, also the first time I didn't hack the hell out of the keyboard...)

[@davidedemurodominijanni9889]

I guess this must be done before starting any new project when relaunching the software... because my folder has no saved file within. My bad!

[@3DFluff]

If theres no files, then likely c4d didn't crash, something else crashed. eg if your nvidia drivers die, you wont get these files.

[@studiospeets]

Another tip for heavy projects that will not open anymore; start a clean/new project, close the viewport view and then open your heavy project. By closing the viewport, no polygons in your way too big project will be rendered, which might lock up your C4D.

[@jyrn6128]

The shift shift delete messed up I already made the software crash with another way and received the warning thing, so i open it again and watch this vid on how to get to the file location and i thought you need to do the shift shift delete but that overwrite my work a blank file instead :( Man just start over again😂

[@BillionareBrand]

I have started using cinema 4d a day before, now when I start creating a model in cinema 4d it gone crashed and completely stopped my computer, like goes into the "hang and stuck" situation, I have core i7 9th generation with 1080ti GPU after spending $1000+ on my PC, but it's still giving me this problem, if any knows how to fix this, please let me know!

[@3DFluff]

Most likely overheating cpu or bad gpu drivers

[@BillionareBrand]

@@3DFluff Thank you!

[@dynamic5109]

Shift, Shift, Delete is a fantastic solution! I can't thank you enough! Feel like I've just leveled up with a new power move having watched this video! Thanks again 3DFluff, really appreciate you sharing your knowledge! Subscribed...

[@besartbekteshi6970]

mine says incorrect file structure :'( i have been working with this project for months

[@3DFluff]

contact maxon, they can often salvage corrupt files.

[@TheRbzza]

I can only see a txt file in the bugreporter file, does that mean i dont have my scene saved?

[@3DFluff]

If there are no c4d files or folders then im afraid the crash system didn't manage to save your file. RIP

[@TheRbzza]

@@3DFluff RIP :´I

[@awgybop1]

Oh my god, this saved my ass. A million thanks man.. Shift + Shift + Del was exactly what I needed. Awesome!

[@DarkWorlds]

didn't work for me =(

[@alexdjulin]

And I thought I was the only one naming my test files Cheese... But you were there right next to me all these years! ♥

[@infuriation]

Hey so I was making a scene for someone and when I was rendering, it just froze my entire computer. Like my mouse doesn’t work or anything. So now I don’t know if this counts as a crash so I don’t know if the auto save thing activated. I worked for 5 hours and I’m scared to force shut down my pc. Please HELP!!!!!

[@3DFluff]

Well not exactly the place for quick tech support... For the mouse to stop moving, more likely a hardware overheating issue or lack of system memory. You can try but your guess is as good as mine as to what will happen here.

[@rhinoreign1324]

This has been a MASSIVE help! Thank you!!!

[@wcr6121]

I had a c4d file that would lock up the app after opening it. To get around that I started a new file and merged the problematic file. All good after that

[@TheMasterof98]

Is there a way to recover unsaved Takes from the last Picture Viewer session? It just crashed on the last frame. I got a recovery file but of course, there's nothing left in the picture viewer. Is there any way to get it out of RAM? Greetings :)

[@3DFluff]

open c4d, open the preferences, click the "open preferences folder" button on the bottom left, then open the prefs/cache folder. If youre lucky there might be something in there.

[@saionaracosta3165]

You helped me recover a day of work done. I was going to fail my final. Thank you!!!

[@alsheditor]

Wow

[@snackfleet3997]

did this and my file was not in the bug report. just an old one. beware if you try this.

[@DenJevlaSnigen]

My _bugreport folder is not inside the CINEMA 4D R15_8C725DAB folder... How can this be?

[@3DFluff]

Then you have no bug reports.

[@skyhawk77]

To avoid lockups which are caused by yourself and not the software, you should get into the habit of adjusting the LOD (Level of Detail) in the viewport which is accessible from the Display menu of the viewport, if not otherwise docked to another part of the GUI.

[@Brooklyn_Drill]

This didn't help. It isn't in my folder.

[@3DFluff]

Have you checked down the back of the sofa?

[@Brooklyn_Drill]

@@3DFluff Im sorry?

[@alfredmb]

Oh this is really cool tips !!! also I love the way explained all things in this channel !! Supper understandable !

[@jovanmijuskovic3515]

CTRL+ALT+CMD+BACKSPACE saved my life....THANKS!

[@BU-sj2gn]

how do I create project file structure scenes images and textures like in maya!

[@3DFluff]

You don't! :D Personally I make a series of blank folders on my drive with places for textures, renders, ae comps, client exports, temp files, caches etc; then just copy them into my work folder for each job when starting.

[@BU-sj2gn]

@@3DFluff ok so ur tell me just do it myself

[@3DFluff]

Yup, what im saying that that c4d has no "set up some blank folders" command. The best it does is texture and GI caches when you select "save project"

[@Identitymediatv]

On iMac: Click the 'Apple logo' on top left corner -------> Click 'Force Quit' ------> Select the Crushed Program. Done!!

[@3DFluff]

That does something different. If you force quit c4d on the mac or windows, the software vanishes and you lose any project open. by pressing the special keyboard shortcut, c4d saves all open projects so you can recover them.

[@kunaivisuals2385]

lmfaoooo at the spice girls sub at 9:50

[@vi8403]

YOU ARE THE MAN!!! Thank you much!

[@MrTkBoy1]

My Hero!!!

[@CoffeeTheDragon]

I love you! You saved me! And my project.

[@JC3D]

saved me twice - thank you

[@Fragaile]

THANK YOU SO MUCH MY PROJECT IS SAVED!!!

[@romanpham9052]

fuck, i actually task managed and forc ended c4d before learning about shift shift thing damn

[@Di_Gud]

You are a god You saved my life

[@BlenderVision]

Thank you so much!! This saved me 4 hours of work!

[@kerningtype]

Thank you so much !

[@Sierraglacier1]

FYI - procedure no longer works on Macs in 2024.

[@remcodebont8878]

Holy shit, Thank you so much for this. Almost lost hours of work...

[@MultiBRETTER]

thanks mate! helped me straight up! like your stuff!

[@cnte1977]

this guy actually saved me

[@carliernicolas3422]

thanks a LOT 5 hours of unsaved project saved with your great tuto : D

[@rafaellewis1263]

Unfortunately clicking on "preferences" is what is causing my crashes.

[@lana5228]

wow, this is so great, so very helpful to know! Thanks a bunch!

[@phat80]

I don't know why but r19 hangs up my PC too often.

[@3DFluff]

Running any plugins or render engines?

[@phat80]

3DFluff no, the last time it was physical render. I've just dragged render region.

[@3DFluff]

Does it crash with an error message or does it lock up and become unresponsive? If its just freezing, go to the preferences, look at the render section and lower the render threads, this leaves your machine more responsive.

[@phat80]

It's freezing. I always lower the threads to 6 of 8.

[@3DFluff]

If its still freezing, it might be worth checking your cpu temperature, anything above 90 degrees and you have a problem. CPU-Z works well.

[@Kromba3d]

Great, you saved me so much time and effort You're the best

[@abieSilva]

Redshift just crashed on me and I thought I lost an hour worth of work; you saved me, thank you.

[@maxikarcher]

Thank you! This saved me a good amount of time!

[@Huhuren9]

Really worked!Thank you!

[@yavkoch1071]

thank you

[@zakkblews8941]

OMFG it worked....you are the sexiest man alive!!!!!!!!!!!!!

[@rgikki]

THANK YOU 5000

[@Mrz6900]

Thank you man

[@pannonianknight]

shift + shift + delete :D. tnx for sharing!

[@stavroskonstantinidis277]

give this buddy a pussy

[@solihjalilov]

Thanks

[@coolewurst-hc1rd]

Thank you dude! That actually helped!

[@EdwardMilliganBouwls]

Thank you!

[@ShiftAnimationss]

Can you recover renders scenes?

[@3DFluff]

Nope!

[@Sykophantic]

THANK YOU SO MUCH!!!!!

[@igis92PL]

you just saved my life

[@08gardamD1]

"press the Escape Key" Me - Taps the escape key repeatedly "press the escape key once..." me - Shiiii............

[@canoksas2979]

youuuuuuuuuuuuuuuuuuuuuuuuuuu are awesome thnx 4 sharing!!!!!!!!!!!!!!!!!!! ;3

[@ifondofmusic]

Thanks A LOT!!!

[@ricardodacosta2202]

Life saver!! Thanks mate ❤️

[@tobiasgalle2350]

super helpful infos, thanks a lot!

[@3DFluff]

+2 cookies for not spelling it "alot"

[@sepidehkasravi6172]

Thank you kind sir. You saved me. 🙏🙏

[@ask-wj2pf]

helped a lot thankyou

[@okatakyieopokubadu]

You're a life saver

[@3DFluff]

+10 points for the correct "you're"

[@RAFAELSANTOS-cn4rm]

thank you!!!

[@stefanopetruzzello5666]

I LOVE YOUUUUU

[@Joseph1Sco]

I've been using C4D for 19 years, how did I only just find out about this!

[@3DFluff]

The joys of undocumented features :)

[@maricorp.449]

lol didnt work. no project file created...