Recoverit Q&A

[@naturelover_abhi4953]

Dear I have a question...can we pause recovery . Disconnect the hard drive as I have to go out for my job and once I am back after hours can resume the recovery from where I left?

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! I wouldn't recommend it, the progress will have to restart and when trying to recover data you shouldn't use the drive as then the data on the drive might be overwritten and then permanently lost.

[@naturelover_abhi4953]

@@RecoveritDataRecoverySoftware Thanks for your response and guiding me the correct way out....

[@Ayesha.theentrepreneur]

Added photos and vedios to SD card- Moves them to files by Google's safe folder.- Removed sd card from phn for some reasons.(i thought they will be in SD card and when I reinsert I'll get but no i was wrong files are not their and when I gone through in hidden files those are in fgsf format help please

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! I would recommend trying to use command prompt to check for errors on the drive run the following command: "dism /online /cleanup-image /restorehealth" then run: "sfc /scannow".

[@Ayesha.theentrepreneur]

@@RecoveritDataRecoverySoftware i have zero knowledge about all this any tutorials or step by step procedure please 😭