Reduce Query Resolution TAT for Customer contact Team - BPO Case study | Lean Case Study

Reduce Query Resolution TAT for Customer contact Team - BPO Case study | Lean Case Study | VSM Methodology | 8 Step Lean Methodology
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Filmora Wondershare Video Editor is used for editing.

[@PriazBeautyZone]

Grt video

[@mohitsharma34]

Thanks❤

[@rashmiprasad4054]

Great Content, with crisp & clear explanation, highly recommended 😊

[@mohitsharma34]

Thanks 😊

[@akakarun8]

Well explained. Very useful. Thanks you.

[@mohitsharma34]

You are welcome

[@priazentertainment]

Awesome Video!!

[@mohitsharma34]

Glad you enjoyed it

[@fitat4049]

Nice ❤

[@mohitsharma34]

Thanks 😊

[@sf123]

Hi

[@mohitsharma34]

Hi

[@ukandme]

Sir I think you have calculated cycle time incorrectly. Cycle time = VA + NVA = 721 Min. Total unit time will be 118 Min Total wait time will be 603 Min Process efficiency = UT\CT=118\721= 16.3 %

[@S23801]

Sir aap hindi mei video banaiye

[@mohitsharma34]

My channel is watched all over the world so 100% audience will not understand