Relighting Your Heat & Glo® Standing Pilot Fireplace Video

[@crispinjulius5032]

Scott! You’re a lifesaver! Every year I forget how to do this and every year I watch you show me how.

[@crispinjulius5032]

Watched this again and got it lit on my first try! I’m submitting my application to Heat n’ Glo soon.

[@mek2600]

I've been in this house for two winters and I've watched this video two years in a row. Maybe I'll remember to hold the knob down next year. Thank you for the video.

[@mek2600]

Spoiler alert: I did not and I'm back in 2022.

[@larsawy9]

Same… this is just our second year tho. First year we moved in, in December so it was already lit. But this video does the trick fast and every time. I’ll be back next year too 😂

[@miltonmartinez6811]

Great video, I just Fixed mine by watching this amazing video. Thank alot🫶

[@zelda1986]

Thank you, we watch this every year :)

[@ruislipman1]

I forgot how to re-start my fireplace, you helped me get it going - thank you very much.

[@jonathanalvarez5074]

This is my 5th winter watching this video.

[@mih-entertainment]

Scott it's 2022 and I just had this problem, thanks for sharing this it helped me a lot and save what I"m sure would've been a lot of most in repairs. Turn the knob to Pilot and push in the ignitor and I was good to go.

[@dennisdriskill908]

Thanks for the instructions it was a big help.

[@dalemead9170]

HEAT at last, great film thank you so much

[@david203]

While no single video on this topic is complete, this video ties it all together in the simplest and easiest to understand way.

[@sheenadeb]

Thank you! I didn't even have to watch the whole video and I had it lit! Fast and effective video.

[@thefrostycorner9402]

Thank you again for the 3rd time!!

[@benradka9219]

Thank you for "Being there" for me when I needed you most! Fire is lit, and the wife is happy!! ;) God Bless!

[@cocohotheatclips8264]

Thanks homeslice big props

[@geraldtousignant5615]

Bravo, explication clair et simple! Pilote allumé et conjointe comblée de profiter du foyer avec le télé-travail 😂

[@benm.4957]

Your video was so helpful. We tried so many times, but once we watched your video, we got the pilot light on! Thanks for helping us.

[@com34x]

Possibly a stupidquestion, but why does the glass front need to be removed when lighting pilot?

[@mumblinge5892]

Like so many others I find myself referring to this video yearly. However, my only complaint/comment is I wish you had gone into more detail about removing the decorative front and the fixed glass assembly and then replacing them. So thanks for the video but a little more information would be nice.

[@JohnRea]

Thanks for this. It was doing it all wrong! :)

[@HeatandGlo]

+John Rea glad we could help!

[@bj4972]

What does it mean if the glass immediately fogs up after lighting?

[@eardrum42]

On mine, I can't see where the spark is supposed to be. I tried to light the pilot unsuccessfully so maybe there's no spark. New house btw, so, new at this

[@JeffryPage-Fireside]

REMINDER: Make sure you clip all four clips in the corners of the glass when putting it back on. They time lapse over this in the video shown.

[@rodolfocazares1187]

Me puedes mandar el diagrama para conectar el thermostato

[@Razakamran4166]

Thank you very much stress realved liked and subbed :D

[@pinksasquatch]

Thanks!

[@maryvavrek4]

I’ve had a Beautiful fireplace for 22 years from heat and glow. I have had servicemen come out to look at it since instillation and they tell me that there’s nothing wrong with the product but it has a terrible odor when I turn it on which makes me very sad. They tell me that the odor should go away with time but it never has. Can someone tell me is there a fix for this problem? I really would like to use it but am unable to since it smells awful.

[@kathykulig3196]

I have the same issue and rarely use it for that reason. I also wish there was an answer.

[@johnmehalick]

Thank you great help!

[@HeatandGlo]

You're very welcome John!

[@pinkyfloyd1789]

My pilot would not lite, tried cleaning, noticed by trying to lite at the pilot with a lighter that the lighter flame didn't even flicker, so i shut off the main leading into the control box, disconnected the line going into the box, turn the shut off value back on and no gas was coming out, what am i missing here, thank you

[@HeatandGlo]

Pinky Floyd, thank you for reaching out to us. Regarding the potential repair of your appliance, we recommend reaching out to a local dealer, for they are your best resource. A dealer can provide the proper diagnosis, equipment, safety precautions and resources to provide the necessary corrective actions. It is very difficult to arrive at a accurate diagnosis by email and or phone. You can find an authorized dealer near you by clicking on the following link: www.heatnglo.com/WhereToBuy.aspx Again, thanks for reaching out!

[@pinkyfloyd1789]

no thanks, i do things on my own

[@HeatandGlo]

Pinky Floyd we strongly recommend contacting the dealer you purchased the stove from, or an authorized dealer in your area, to get technical advice on how to repair your appliance. If you need help finding an authorized dealer near you, please click on the following link and type in your zip code: www.quadrafire.com/WhereToBuy.aspx

[@joanneheidenreich612]

Thank you! I got the pilot light lit however, there is also a switch on the wall that is suppose to turn on a fan to blow the heat out into the room. it's not working...

[@HeatandGlo]

Hi Joanne, thanks for reaching out! We strongly recommend contacting the dealer you purchased the fireplace from, or an authorized dealer in your area, to get technical advice on how to repair your appliance. If you need help finding an authorized dealer near you, please click on the following link and type in your zip code: www.heatnglo.com/WhereToBuy

[@margiedahl5415]

Do now what if the pilot does ignite??? What do we do then??

[@jenajoy22]

Heat and Glow fireplace - 6000TR Help would be greatly appreciated. Fireplace doesn’t ignite. Pilot light stays on. New thermopile, we have juice at the gas valve but burner will not light. We have checked all wires and all knobs are on (and not in the pilot position). It has a wall switch. Thank you!

[@myviews469]

Can you tell me if Heat and Glo has a elongated gas fireplace ?

[@jessicareveal2892]

What if the pilot light is already on/lit but the firplace itself won’t turn on

[@jenniferlopez9148]

Pilot is lit but switch on the wall won't turn fireplace on. Any ideas?

[@HeatandGlo]

Jennifer Lopez The gas knob may be turned too low for a fire to bloom. Reach out to your local HeatnGlo dealer as they can best provide hands on troubleshooting.

[@dylizchill]

Mine doesn't have a igniter button!

[@maryvavrek4]

Awful odor not a gas leak. I have had Nipsco come look several times just to confirm it was safe to use. Is anyone else experiencing had this problem?

[@LubaLuba1]

Anyone how can I get my blower to work again I think I blew a fuse or disconnected a wire by accident

[@BelandKiller]

I need help please. I have the fireplace on.everything is working fine. I want to control the on and off by using the thermostate on the wall , I wanted to control it that way to turn it on and off with it.i hope my question makes sence. Thank you

[@HeatandGlo]

Hello, thanks for reaching out! Depending on what model you have, there may be a thermostat option. Your local authorized dealer can help determine what available control will work best for what you’re wanting to do. To find an authorized dealer near you please click on the following link. Thanks! www.heatnglo.com/Service-Locator.aspx

[@sideshow1297]

What’s with the top hashmark? that wasn’t mentioned

[@myviews469]

My fan blower stopped working I think I switched something off

[@cobyhill2227]

I think the step where you turn the gas on was left out of this instructional video. If the pilot like is off, I'm pretty sure that the gas should be off as well.

[@pierrecastanets1974]

top 10 opening stance

[@JEreturns]

Mine doesn't have anything like this.

[@dave1391]

my pilot light goes out, when i turn the knob to on. i have held the knob in for a min or two piror to turning it. ???????

[@independentjamison]

This was a defect with certain Honeywell control valves. You can sometimes get the pilot to stay lit by turning the knob to "on" VERY SLOWLY

[@jersey.spotter]

Still doesn’t work

[@joejones3462]

instructions were spot on. thank you.