Removing & replacing parts for HP Spectre 15-df0000 x360 | HP Computer Service

[@Handy-dad]

Fantastic video thx! Original battery only last 1.5 years. Aftermarket 2 years. Replaced again and had a hard time getting the laptop to power on. In the end, I found that the battery wires can easily be installed upside down (or backwards). Green wire should be on the right if looking from top and battery is closest to you.

[@Handy-dad]

After installing the new battery, laptop turned on but wouldn’t show the battery percentage or charge icon (although got a green light from ac adapter) Computer eventually died and wouldn’t restart and wasn’t charging. Make sure the wires are not backwards when installing the battery….

[@DomChrisOwens]

I have a HP Spectre x360 - 15-df0008ca, and seriously wish i could find genuine parts for it. the top keyboard/palmrest casing has warped or bent in the front leaving a gap between it and the bottom casing, this causes issues with trackpad travel, dirt/debris, and temperature control. Wanted to try and get it fixed but nothing is open due to COVID, so was hoping to either replace it myself or at least find out what it would cost me to fix. Pretty sad that a computer that really isn't that old gets forgotten after a year or two..........definitely didn't pay $2,000 for a computer that wouldn't have any long term support, or at the very least replacement parts that may be needed down the line. Heck tried using the parts lookup tool and cant find anything except RAM boards, seriously disappointing.

[@HPSupport]

+Dominic Owens I understand that you need to purchase parts for your computer. You can purchase the parts or any other accessories from here: www.hp.com/accessorize I hope this helps you!!

[@chrome-j]

Hi, As I haven't opened the back panel since purchase, I'm unsure of the cause. It seems the rubber feet (only the rubber) on my laptop have extended 3cm and 2cm respectively beyond their original position, and it doesn't sit properly in the place so i have took it out but the rubber feet parts i.e, the plastic sticks are still attached to the back panel covering the screws sections Because the screws are not visible. Could you please advise on how to address this issue without causing damage? HP SPECTRE X360 15t-df100 CTO Appreciate your assistance.

[@richardxun7758]

If I need to replace my HDMI port, does that mean replacing the entire top cover? Thanks!

[@HPSupport]

Hi Richard, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing HDMI port. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu_HP Social Media Tech Support

[@azhar6990]

If the wifi Bluetooth module is faulty, does that mean i have to replace the whole system board ? The older model you can just replace the wifi module

[@HPSupport]

Hi Azhar, thanks for contacting HP Global Social Media Support! No. you do not need to replace the whole motherboard if the Wi-Fi module is faulty as the Wi-Fi module can be replaced. Akhil_HP Social Media Tech Support

[@chrisr123]

This video is a good watch. But I must preface, I'm not entirely sure the Speakers are required to be removed to, intern remove the fans within the unit. (Right fan yes, left fan no)

[@HPSupport]

Hi Chris, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@whitebutterfly000]

I have a question please, my hp spectre has a cam cable and a shutter cable, now i have replaced with a new screen with its bezel, but it does not have a shutter cable, is there anyway around that? To fix it add something to it to make it work? Because now my cam doesnt work either as if there is no cam. Kindly help.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the cam. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@chrome-j]

My rubber feet on the back cover doesn't stick anymore. What kind of glue i have to apply?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the rubber feed as it is not sticking. I will do my best to assist you. Glue it back on with silicone adhesive. Regards, HP Support

[@liamtoutcourt]

where can we buy keys to replace them one by one ( without opening the pc ) ? For a HP Spectre x360 Convertible 15-df0xxx

[@HPSupport]

+Liam Tout Court You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@liamtoutcourt]

@@HPSupport it says me nothing has been found, i'm talking about the plastic keys on the keyboard can you help me

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about changing the CMOS battery. I will do my best to assist you. Most of the newer HP notebooks such as yours do not have a CMOS battery. The internal battery maintains the clock and BIOS settings. Below is the link to the service manual for your model series, and as you can see...no RTC (CMOS) battery is listed and nor is there a procedure to remove and replace the RTC battery: bit.ly/3Vcb8tc Binu_HP Social Media Tech Support

[@chrome-j]

And please reply me in my HP SPECTRE X360 15t-df100 CTO can i upgrade my RAM, and GPU because I haven’t opened it yet. And some says RAM are soldered.

[@HPSupport]

Thanks for getting back to us. May I know if there have been any physical damage to the laptop that may have caused the rubber feet issue? Also, upon checking with the laptop details, the laptop RAM and GPU cannot be upgraded further as the device does not support it. Hope this helps! Regards, HP Support

[@chrome-j]

@@HPSupport physical damage includes only the both rubbers itself are longer than its feet. I can see that feet is covering the screw sections and its still glued effectively but rubber have extended 2-3 cms long. Where can i buy these rubber feets ?

[@HPSupport]

Thanks for the reply. Use the HP Parts surfer to identify the part: hp.care/3TZpjVy And order it via the HP Parts store: bit.ly/3nKMYrs Regards, HP Support

[@DomChrisOwens]

Not pleased with this demo, got the battery replaced but in doing so the right speaker terminal came off the board and now has to be soldered back on. Already spent the money to replace the battery and now I have to fix this issue that would have been avoided if the soldering had been more solid from the beginning.

[@meermuhammed1939]

How can I get this battery?

[@HPSupport]

Hi Meer, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the battery for your notebook. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/43B69X7 And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support

[@beckarus1554]

does this laptop have a cmos battery? I have this model and im getting a cmos battery error plus the main battery isnt charging at all so im replacing the main batt, but I dont see a cmos battery anywhere.

[@beckarus1554]

more specifically I have the 15-df1xxx, sn# 9PE19U8R#ABA

[@HPSupport]

+beckarus This computer does not seems to have a CMOS battery.

[@kingbeckles]

Right on. I didn't need to replace the mobo. Just replacing the battery fixed my issue.

[@Handy-dad]

This laptop does not have a CMOS battery.

[@DrewSTG]

Just discovered that the new 15-eb1xxx laptop doesn't have upgradeable memory even though the similar models have upgradeable memory. This is not ok for a high end laptop...16 gb isn't enough.

[@HPSupport]

+Drew T Checked the specifcation of your notebook and found that this notebook supports maximum 16 GB of memory.

[@MilvenLuis]

My HP Specter laptop won't turn on. He is only almost two years old. The last time I turned it off normally, the battery was 100% charged but now it's dead, it doesn't respond even after 15 seconds by pressing the power button. Please, can someone help me with this expensive inconvenience?

[@HPSupport]

Hi Luis, thanks for contacting! I understand that you are experiencing an issue with your notebook as it is not turning on. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3HVN1da Binu - Social Media Tech Support

[@phinny5608]

Anyone else here because their battery swelled up? :(

[@HPSupport]

Hi Phin, thanks for contacting! I understand that you are experiencing a swollen battery issue. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@sh3ikh4]

Me! and it's out of warranty. HP says they don't have an original one. The battery won't be supplied after 3 years, he said. I even clarified that I want to PAY for a new battery but he said they don't supply it. So he adviced me to buy from a third party.

[@phinny5608]

@@sh3ikh4 That's what I had to do, but it wouldn't acknowledge the battery. It ran on wall power for a few hours and then shut off. Can't get it to turn back on. Have to get it checked somewhere. Here's hoping.

[@sh3ikh4]

@@phinny5608 Oh no. I just finished replacing my battery one minute ago. It works for now... Hope it goes well for you.

[@phinny5608]

@@sh3ikh4 Thank you, and same for you.

[@nuovovideo]

You Forgot how to Change the CMOS BAttery 😒