Removing & replacing parts for HP ZBook 15 G6 | HP Computer Service

[@ryanwhiteman9492]

Super helpful - only thing that didn't match up was a couple of pieces that connect between the heatsink and the left/right fan. Appears they're help on using thermal tape or something similar. Just had to peel that back to get the fans out. Thanks for posting this!

[@HPSupport]

Hi Ryan, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

[@Steff_Audiobooks]

Thank you for posting this!

[@janzemanekcom]

My sim card is stuck in the sim card slot and it doesn't work. A service center technician wrote me that repair during the warranty period is not possible because there is a broken contact inside the slot. Is there a way to replace just the sim card slot? The new motherboard costs the same as a new laptop...

[@HPSupport]

+JANZEMANEKCOM Please contact our phone support team to fix this issue: Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue with the memory. I will do my best to assist you. Please try updating the bios of your computer from here: ftp.hp.com/pub/softpaq/sp141501-142000/sp141644.exe Binu - Social Media Tech Support

[@JR-hj3mx]

It says it can hold 3 M.2 ssds, upgrading 2 of them is pretty straight forward. I cannot see where the third one is located in this video. Does the main board need to be removed to gain access to the third drive?

[@HPSupport]

Hi there, thanks for contacting HP! I understand that you are experiencing an issue in upgrading third M.2 SSD on your HP ZBook 15 G6 Mobile Workstation. I will do my best to assist you. Please refer page number 33 of the user manual to know about replacing SSD: bit.ly/3Hu9q1h Let us know how it goes. Binu - HP Social Media Tech Support

[@machozs]

@@HPSupport I am looking for the same NVMe port. I don't even see it in the manual. Can you show a photo of the third NVMe port on the other side of the board?

[@ZlatkaGocheva]

Hello, JR-hj3mx, Did you upgrade to SSD 2 TB? Thank you. Regards, Zlatka Gocheva

[@gabicogs]

I have a 16GB DDR4 3200 memory, when I put in the slots 3 and 4 my zbook don't initialize, only beeps 3 long and 2 short. What can I do?

[@puciohenzap891]

Does it work in slots 1 and 2? Maybe it doesn't like 3200MHz memory (the board / CPU doesn't support 3200 anyway).

[@user-eq9ux7su4k]

How much can i Upgrade device components like memory and hard disk.?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@adamkolozsvari6420]

Hello, I have a Quadro T2000 in my Zbook 15 G6 can I upgrade it to a RTX 3000?

[@HPSupport]

Hi Adam, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading the graphics card of your computer. I will do my best to assist you. Please refer 'Graphics' under the speciifcation page to know about supported graphics card: bit.ly/3ZADFfV Binu-HP Social Media Tech Support

[@Steff_Audiobooks]

Is there any official software for adjusting fans temperature-rpm curve for Zbook G6? Thanks!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? Let me know! Regards, HP Support

[@Steff_Audiobooks]

@@HPSupport Thank you for your prompt reply. I must admit, I was surprised to receive a response from HP regarding my comment. I own an HP ZBook G6 with an i9-9880h processor and RTX 3000 GPU, and I've been experiencing severe temperature issues with the laptop. Under a load of less than 10 seconds, the CPU temperatures reached 100 degrees Celsius on the CPU die, and the laptop was running very hot. I disassembled the back cover, fans, and heatsink following this video tutorial and replaced the thermal paste and GPU memory thermal pads. I used Noctua NT-H2 for both the CPU and GPU dies, and Thermal Grizzly minus pad 8, 1 mm thickness pads for the thermal pads. The temperatures seem somewhat improved now, but I've noticed that the fans are still slow to react to load, and the temperatures spike to 90 degrees and drop when the fans kick in. Another issue I've noticed is that after updating to the latest BIOS firmware (version 01.27.00 REV A), the laptop scored 12% lower in CPU performance, tested using the latest Performance Test software from PassMark. All other conditions were identical. Is there any way to revert to the previous performance score? Lastly, I'm wondering if there's a method to unlock the Intel XTU software for undervolting the CPU to improve thermal stability? Thank you for your assistance.

[@emmanuelyeboahmanu8789]

Hi, please am unable to setup my fingerprint sensor in windows 11 because the option says the finger print recorgnition is currently not available however my Zbook 15 G6 has the fingerprint option.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up fingerprint reader. I will do my best to assist you. Please refer this document to setup fingerprint reader: hp.care/6051YARRL Regards, HP Support

[@emmanuelyeboahmanu8789]

@@HPSupport I tried the approach with the manual you provided me and still i couldn't setup the fingerprint on my windows. I tried other youtube videos also and still my windows in a way is not able to identify that my laptop has an inbuilt fingerprint scanner. Is it possible to get the original OS installed on my system by Hp so that I can try that out ?

[@badvidzent9727]

Does the zbook 15 g6 have removable GPU like zbook 17 g6

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether HP ZBook 15 G6 Mobile Workstation has a removable graphics card. I will do my best to assist you. Please refer 'Graphics' under the specification page to know about supported graphics card on this computer: hp.care/6058lr6Ni Regards, HP Support

[@mohamedhassen6684]

اريد ان أسأل بالعربية

[@HPSupport]

مرحبا محمد ، شكرا على الاتصال بدعم الوسائط الاجتماعية العالمي من HP! أنا هنا للمساعدة! ما يبدو أن المشكلة؟ هل تواجه أي مشاكل فنية مع جهاز كمبيوتر HP الخاص بك؟ هل لي أن أعرف الكمبيوتر الذي تستخدمه؟ اسمحوا لي أن أعرف! الدعم الفني لوسائل التواصل الاجتماعي من Binu-HP

[@mohamedhassen6684]

zbook g6 quadro t1000 هل قابل للتغير (منفصل) ام مدمج مع البورده