How To Use The Renault MediaNav System - Renault UK

[@toasty3270]

For someone coming from a 2013 picanto onto a 2021 clio next week, I find this built in sat nav to be a great idea. Really impressed. I realise alot of newer cars have the touch screen and likely a Sat nav, still pretty impressed. 😂

[@RJE48]

The new 2021 Clio has a far superior sat nav to this one!

[@peachespeach6771]

Not sure why you just can't put a postcode in , would make it so much easier , unless iv misread something 🤔

[@lesleybourne8117]

🤨 Having just bought a 5 year old Renault Captur, this is all very useful, but doesn't tell me how to turn the thing off if I have changed mind. I get quite dramatic pinging noises if I try, please can someone help? Thank you

[@sirnaysdood8420]

Can i add a country in Media Nav? Because my car only detects certain countries but not mine, do I have to go to Renault to consult this?

[@lindanorris3832]

I don't find the MediaNav easy or very user friendly. As has already been mentioned on this thread, you can't put a full post code in on the 2014 Captur I drive, which renders it useless for addresses that do not fall in to the usual category of town, street etc! Just tried to put a country address in and can't get it anywhere even close, had no trouble with the TomTom system in the last Megane. It's taken me months to work out how to turn up the volume on it as well.

[@brianrogers-uc2hb]

0:55

[@lindanorris3832]

Doesn’t work as I’ve already stated, with rural areas that don’t have defined streets and numbers @@brianrogers-uc2hb. Renault would probably suggest buying their update, I’m old school and I have a paper map, a brain in my head and speech, so the problem is not insurmountable. The system has taken me on some very interesting journeys in the past and to be honest I only turn it on to have a laugh! 😉

[@jamesevans938]

Does anyone know how to cancel the route while driving the only way I have found is only turning the car off and on again I’m just wondering if there’s a way without having to turn the car off

[@elsieoneill5567]

I have a 17 plate but cannot find OK on mine to save, has it been updated since this video?

[@tiffanyalgeo7634]

Hi I don’t know if you would this. But when I turn my car on, the screen will turn on but it stays on the Renault logo and will go no further. How do I solve this?

[@PaulinePapillon-l6g]

Hiw do i change language from spanish to english on Renault Captur 2020

[@rebeccalewis9575]

if you no longer wish to use sat Nav for example you now know where you are and wish to stop the sat Nav... how do you do it?

[@zakelijk1986]

The best thing to do is to get rid off Media Nav lol and put in a decent android system lol

[@zak3365]

@@zakelijk1986 r/woosh

[@charlesvarndell7326]

I can never enter a complete post code into the sat nav in my 2013 Captur, any advise please.

[@sueandrew243]

Make sure you enter the space in the middle...

[@anverabba7864]

How do you adjust the volume on satnev

[@RenaultUKOfficial]

Hi Anver, when the sat nav is in use and providing you with instructions, please adjust the volume via the volume button or on the steering column as the voice speaks. If you need further info, our website also has links to online manuals, video guides and useful FAQ's bit.ly/3dLGaWK Thanks.

[@pierpa_76pierpaolo]

Can you set step by step to customize your trip? The type of travel: fast \ cheap ...? I look for info. Greetings.

[@rubenproost2552]

Yeah, I think the mapdata is from 2013 so I use my tomtom which has lifetime free updates and shows live traffic infornation thru a Bluetooth connection with my phone.

[@nickcollett4268]

The one part I wanted to see was how to bring up the postcode entry. BUT SHE DOESNT SHOW WHICH BUTTON WAS PRESSED!!!!

[@ericgeorge5483]

She didn't miss it. Look at 0:56 and you will see that instead of typing in a street name you can input the letters of the post code and first number then it brings up the street alternatives and you select the one you want. If you were paying attention you would have spotted that!!

[@XR269]

@@ericgeorge5483 What iof you don't know the street and only have a postcode. Renault are just shite.

[@richardoaten953]

I use full postcodes to locate areas that don't have street names, I don't seem to be able to input a full postcode, why is this?

[@RenaultUKOfficial]

Hi Richard, please check that your MediaNav has the latest software update. You can find out how to do this on our website here bit.ly/3dLGaWK Just select your device and follow the video instructions. If you need any help, please contact the Multimedia team on 0344 369 0000 (charges apply) or use Live Chat here bit.ly/2PcqLlC Thanks.

[@jmbainbridge1]

Why can't you just enter a full postcode? I've tried putting a space in - doesn't make any difference. First sat nav I've ever come across were you can't do this.

[@ericgeorge5483]

I know, its ridiculous. I had the same problem with the sat nav on my last car and hoped the Captur would have full post code entry but it doesn't. No excuse for not having full postal code entry in this day and age.

[@SureshM-ig8fh]

Eric George t

[@ashrafjan8687]

James Bainbridge p

[@ericgeorge5483]

Pardon?

[@elmodiddly]

At 54 seconds she CLEARLY says "alternatively you can enter a postcode". Maybe a trip to specsavers is in order; they also do hearing checks.

[@ReyRiku]

I just cant understand in renault megane brochure it says it have tablet inside but I cant open it I and I wanna buy ot

[@hugolima15]

If i put a MISTAKEN ADDRESS and i want to change the ROUTE, how do i clearn the wrong route so i can put another one?

[@RenaultUKOfficial]

Hi Hugo, please see section GB.42 of the MediaNav guide which will show you how to edit or delete a route bit.ly/2kBK8Z3 If you are based in the UK and would like further support, please call our Connected Services team on 0344 369 0000 (note call charges apply) and they'd be happy to help. Thanks.

[@IDKMyUser]

I have a problem with my 2014 renault clio, when i start the car all of the lights show up and it fails to start. i have done many jumpstarts but now jumpstarting dosent work, what does it mean when all the lights come on on the speedometer and traction control stays on? usually when i start all of the lights will come off and traction control will dissapear.

[@RenaultUKOfficial]

Hi there, please contact a Renault dealer for assistance here bit.ly/39G6HAC You'll be asked to book your car in so that they can provide an accurate diagnosis and confirm the next steps for repair. Thanks.

[@malcolmdenison7495]

How do you set up the voice activation for the phone

[@Savvoulis8ess]

I want your help... My Clio doesn't have the option of "AGREE" enable to select it and i can't use either maps or navigation!! Thanks...

[@sueandrew243]

It might just show OK as an option???

[@jamesgalligan7764]

When I enter the address on my 2017 clio and eventough I got the maps updated, it still directs me a very dangerous route and longer route instead of a better and more direct way?

[@RenaultUKOfficial]

Hi James, our technical support team, Connected Services, would be more than happy to look into this for you and you can call them on 0344 369 0000 (note call charges apply). Alternatively, you can visit our multimedia support page which gives you access to our manuals, helpful video guides and our chat forum. Just click here bit.ly/2QUk0DK Thank you.

[@karenlaws3207]

Why does my radio keep turning itself off. And can anyone tell me how to adjust the steering wheel?

[@RenaultUKOfficial]

Hi Karen, if you have concerns about your car radio working intermittently, we'd recommend contacting your Renault dealer and you can find them here bit.ly/39G6HAC They are best placed to address any technical questions and can book your car in if they need to take a closer look. If you have an adjustable steering wheel, there will be a lever underneath it to move it up and down. Please refer to your handbook which will show you how this is done. Thanks.

[@philipwalsh7421]

i am only able to chose uk or gibraltar not the republic of Ireland What do i do

[@glynhenshaw3671]

Got a beeping noise when driving on my kadjar can you tell me why

[@RenaultUKOfficial]

Hi Glyn, we'd need to know a bit more information to be able to assist you further. Could you let us know where the beep is coming from, when it occurs and if there are any warning lights or messages please? You can call Customer Relations on 0344 335 0000 and let them know and they can then investigate this for you. You can also see our dedicated Customer Relations page which also has plenty of helpful information, as well as a link to the online chat function bit.ly/2hYMH4m. Thank you.

[@debbiemendoza7336]

When we are using the sat Nav and the radio is on, when the Sat Nav 'talks' to us to give directional information, it seems to cut off the radio sound however we cannot hear the Sat Nav voice. How do we get it so we can hear the sat nav verbal instructions (with the radio on)? We have turned up the volume but the radio is loud and the Sat Nav voice is barely audible. Any advice will be appreciated. BTW, this is a 2013 Captur purchased used

[@tigerbloodoneill8783]

Debbie Mendoza to have to turn up the volume whilst the sat nav is talking

[@peacetoall5992]

Can someone tell me EXACTLY how to save a location where you are at 'present'. Meaning when I go somewhere new at random and I want to save that location how do I do it. I find sometimes I can do it real easily and then another time the option is unavailable and I just cannot save location.

[@phallca]

Go to options, tap 'Where am I' then save that as a favourite, not sure if its the same on all of them but it works on my 2014 Clio and my Garmin sat nav as well so I don't see why it shouldn't work for you. Hope this helps, my prob is I can't turn off the damn radio without turning off the sat nav as well lol.

[@sueandrew243]

I can get the sat nav to work no problem but when I have reached my destination I can't get it to switch off so when I set off again it tries to take me back to the original destination....... very annoying as I am missing my radio!!!!.. any ideas folk?

[@waters7003]

Sue Andrew click on route, then stop guidance

[@sueandrew243]

Thanks Matty. Will give it a try..... have tried every other instruction given on google but my car doesn't have the options they suggest. Cant even find how to delete previous addresses.

[@waters7003]

Sue Andrew which car are you driving?

[@deborahweisz377]

Hello, I have a 2015 Clio. How do I get the navigation to speak to me?

[@RenaultUKOfficial]

Hi Deborah, you’ll need to check your volume is not muted or increase it, so that you can hear the guidance instructions. When you are in map settings, please check the speaker is not crossed out as this means the volume has been turned off. Please see page 5 and 19 of the MediaNav handbook here bit.ly/31oICJv If you need further support, please contact the Easy Connect team on 0344 369 0000 (note call charges apply) or see our multimedia website here bit.ly/2QUk0DK Thanks.

[@deborahweisz377]

@@RenaultUKOfficial How do I turn off the radio to use Medianav?

[@RenaultUKOfficial]

Hi Deborah, there is currently no way to turn off the radio whilst using the MediaNav device, however, you can either decrease the volume to the lowest level or you can use a USB stick with music content and plug it into the MediaNav and pause the music. This will effectively stop the radio from working while still hearing the navigation aid. Please contact the Easy Connect team if you need any further support on 0344 369 0000 and they’d be more than happy to help. Thanks!

[@stevenbunga2923]

How do you turn off the satnav and radio

[@RenaultUKOfficial]

Hi Steven, the MediaNav has a button at the top of the screen which switches the device off. You can find out more here bit.ly/3phJ4VR and either download a user guide or speak with the Multimedia team if you need further assistance. Thanks.

[@Akshat07]

internet is needed or not plzz help. how does it gather info about destinations.plzzz help

[@waters7003]

Akshat sharma gps

[@stephen2466]

What if the adress isn't coming up?

[@RenaultUKOfficial]

Hi Stephen, you may need to do a system update or purchase a map update. Please contact the Renault Multimedia team on 0344 369 0000 (charges apply) or our website also has links to online manuals, video guides and useful FAQ's which will show you how to do this bit.ly/2QUk0DK Thanks.

[@glagstonsantos1899]

Meu carro o rádio parou de funcionar porque eu troquei a bateria está pedindo o código eu não tenho

[@expatbiker6598]

How do I silence the sat nav beeps. Driving me crazy

[@RenaultUKOfficial]

Sorry to hear this. Check out section GB.47 of the MediaNav handbook which will show you how to deactivate any warning sounds bit.ly/2u5T7mf If you need any further support, contact Connected Services on 0344 369 0000 (note call charges apply). Alternatively, you can visit our multimedia support page which gives you access to our manuals, helpful video guides and our chat forum. Just click here bit.ly/2QUk0DK Thank you.

[@expatbiker6598]

@@RenaultUKOfficial I did check. Problem solved. My apologies for my stupidity. I just bought it a week ago. Thanks for your reply.. Renault rocks...

[@baileyporter7244]

I have accidentally set the screen to off , how do I turn it back on??

[@dannym8348]

Press on

[@zak3365]

Click the button where you adjust music volume

[@bigfnrab]

When I try to use this it limits the numbers and letters I can put in, making it useless.

[@sammo5583]

James Ryan Chapelow not.

[@harrybickerstaff1492]

When trying to enter the postcode, follow the instructions the woman gives in the video - EXCEPT - you will read 'Town - or Postcode' in the instructions. THAT'S where you enter the postcode Took me two years to find that one out and someone showed me how to do it!

[@aq.2448]

Harry Bickerstaff irk7iilii9ii

[@jayana7186]

is there an option on the media nav to avoid motorways?

[@baileyporter7244]

Yes just go into settings and remove motorway directions

[@ericgeorge5483]

I know I shouldn't say this, BUT SHE IS JUST LOVELY...SOOOO PRETTY!!

[@khlainbornongkhlaw9912]

My Renault media nav evolution 2019 is not responding, please help.

[@RenaultUKOfficial]

Sorry to hear this. If you are based in the UK, you can contact the MediaNav technical support team on 0344 369 0000 (note call charges apply) and they'd be happy to help. Alternatively, you can see our multimedia website which gives you access to our manuals, helpful video guides, and our chat forum. Just click here bit.ly/2QUk0DK If you're not based in the UK, please contact the Customer Services team in the country where you are based. Thank you.

[@khlainbornongkhlaw9912]

@@RenaultUKOfficial Thanks. I'll contact my customers service center.

[@karentownson8447]

Mine takes the full postcode I am driving the Koleos

[@XR269]

My 2019 Koleos only take the first three postcode digits and you are then forced to guess the streetname. Its fucking shit.

[@RenaultUKOfficial]

Hi there, the R-Link 2 allows for a full postcode search. Please see section 2.6 of the handbook here bit.ly/2RLGSGw If this isn't working for you, your system may need an update. You can see our multimedia support page which will show you how to do this here bit.ly/2QUk0DK If you need further assistance, please contact the Easy Connect team on 0344 369 0000 and they'll walk you through the process. Thanks.

[@gregdavies352]

so how do i store my home address?

[@RenaultUKOfficial]

Hi Greg, you can check out our Multimedia website for online manuals and video guides which will show you how to use your MediaNav device. Just click here bit.ly/2QUk0DK Thanks.

[@jannissen4382]

whats her name

[@trazqoullah]

piglin knows how to use media navigator

[@luigiesposito5736]

interessante x tutti gli aspetti sociali e x la sicurezza stradale !!!!

[@andygething6160]

I have Skoda Octavia VRS and it doesn’t have a postcode option.. bloody useless, use iPhone instead

[@greystonesable]

No better than an iphone gps system. Sun also obliterates screen!

[@edegli2571]

Navigation to give instructions verbally

[@dagrojhandersim9076]

rojhan-dersim