Replacing door lock on GE 24 inch WCVH4800K2WW no start

[@VA7AYG]

Thanks for sharing

[@shoaibb8862]

Thank you for sharing this video bud! Same issue and will have to take door lock out to see

[@lisamcbride5573]

Thank you so much. I have yhe sme washer with same problem!! This was a big help

[@joyfulApril]

I love the format of your video. I found the angles to be very helpful, the additional text the bottom of the screen was also invaluable, and you made the process seems simple. The diagnostic process indicated it was a door sensor and the tip of banging on the door lock area worked completely. I use several washcloths as padding and then banged the area with a hammer without too much force. The washcloth dampened the blows. After that, the washer worked perfectly. Thank you ever so much you've made my day!

[@AndiDan]

Thanks man, this was brilliant of you to share. Took my wife and I about 20 minutes and it's all good. Also, I found the part on Ebay, new, but half the price on Amazon. Much appreciated, thanks!

[@smalx3225]

so, you have to replace the door lock by 2 persons? I can not reach to remove and replace the lock from atop of the washer. Other youtube videos showed the door lock is removable through the gasket rubber ring beside it!

[@guillermodeltoro7446]

thank you and God bless

[@chubbybearmike]

Thanks! The only addition is that there are little tabs on the plug that you need to squeeze to get it to unlock and slide out. It took about 45 mins but you saved us about $500

[@KI6ESH]

I disassembled the switch/lock assembly like in the video. There are retaining clips on the connectors on the bottom... I found you could "bend" the clip (wide direction) one way easier than the other. Bend it that direction a little and wiggle side-to-side (narrow direction) and they would pop off. Upon removal, I started on one end and released the small clips holding the front/back together. Upon opening it I found the plastic retaining box where the head of the solenoid plunger goes, half of that plastic (on the bottom) had broken off, allowing the plunger to exit it's little home. Tested the contacts and solenoid with a volt-ohm meter and everything was good except for that solenoid retaining holder. Temporary fix until the replacement arrives: I took a very small rubber band (like used for orthodontic braces) and pulled the solenoid plunger end "up" so it would stay retained in it's correct location. Re-assembed and the washer is working. Temporary fix only as the rubber band will eventually break or weaken... but if it lasts until the replacement comes I'll be all set!

[@JC188-s4j]

Thank you very much!!! We were going to spend $450 on a new washer. Now we know how to fix it

[@darrylkean4121]

Thank you so much. All I had to do is give the lock a few knocks like you mentioned at the beginning. This is much appreciated.

[@tinsaeneamen265]

It worked for me too. Couple hard knocks. But then it would lock and spin once and then go back to not working. I put the setting on no spin and then it worked and put it back on spin afterwards. Good luck to anyone else going through this

[@tinsaeneamen265]

Worked for a couple washes but i think i need to purchase a new door lock

[@emeresbestres1]

I have the same model. In my case when I close the door and press start I don't hear the door locking and the timer just counts down quickly then cycle ends. Do you think I have the same problem? Your video was exactly what I was looking for.

[@sigor2011]

I had door error code. Can always try a new lock, not too expensive to throw parts 😊

[@HopeMariah]

I just bought this exact GE model used on my local Facebook, mine however does say that the door lock is on, but the washer will make a clicking noise and won’t start. Should I go through the trouble of having someone do this? It seems this model has a few angry customers.

[@sigor2011]

Check if you can still open the door even though the lock is on. If so, I'd replace a lock and give it a go, easy to DIY. We have not had any issues with it outside the lock, still running strong.

[@smalx3225]

this video is great. would you please help me with how to reach the door lock through gasket rubber on the front, instead of opening the top cover. It is very hard to get the door lock through the very narrow spece from atop.

[@sigor2011]

Some people were able to remove the spring around the rubber, pull it back and remove the lock. I had no luck removing the rubber on my machine and did like in the video.

[@emiliaspitz9389]

This was so helpful, thanks for posting these detailed instructions. It was exactly my case (24 inch model -- even after removing the spring around the gasket, I could not reach through the gray rubber since it seemed sealed with glue). This was difficult but doable and it saved me a lot of extra expenses (and shame on GE for making such a terrible appliance, right?).

[@zamolxes26]

Thanks for posting! I think that it would be easier from the front, but good job posting it. Mine it’s the second time I have to replace it... Garbage, period ! Expensive one too!

[@sigor2011]

Some door seals easier to remove than others. Mine looks like has glu on it. You can try opening the defective lock apart and see if can clean it and reuse next time. I think one of the contacts build up corrosion inside.

[@mikechalette886]

Where and how do you get the replacement part ?

[@sigor2011]

You can find either on ebay or Amazon or some online reseller.

[@sagarbhavsar8721]

Thanks alot buddy it worked for me.!

[@Rich-vo3qd]

After paying a service man to fix counter part (dryer belt replacement) the previous week and shelling out $180 for labor I was determinded not to go down that path again. Oh forgot to mention, set less than 3 yrs old!!!! Video was spot on, thanks so much for your efforts. I am one happy guy!!! GE applicances SUCK!!!!!

[@sigor2011]

Funny that belt also broke on the dryer for me. New belt was $100 as a part alone and was too hard to install.

[@marzbound]

Once I got the old one off I used it to prop the drum. Worked very well.

[@AbbiKlar-b6o]

Hal Viaduct

[@johannsteve]

This video really helped us. Thank you for posting it!

[@briantoni]

My lock, Locks and unlocks during the cycle. Should I replace the lock or is it something else?

[@sigor2011]

Sorry, not a tech. Lock is cheap enough to replace to self troubleshooting. If you buy it from Amazon, usually would have 30 days to return.

[@amanwaraich1011]

Hoping for advice, had this exact issue and replaced the door lock. Washer worked perfect for 2 loads afterwards then the exact same problem started again... what do I do??

[@karenkars5419]

I'm having the same problem! only mine stopped working in the middle of the first load and will still lock and unlock but won't keep running the cycle :(

[@barberblonde2437]

My door is stuck closed any idea how to open it?

[@sigor2011]

If the latch failed locked, you can unsxrew the latch and gently brake it off the lock from the inside and install new after. If you can remove the grey boot, access might be easier.

[@barberblonde2437]

@@sigor2011 oh so only way to open it is to Open the top?

[@sigor2011]

@@barberblonde2437 you should be able remove the spring from around the drum that is holding the gray rubber. Pill the rubber back and get to the lock. See if you get more access that way.

[@barberblonde2437]

@@sigor2011 lol. Thanks it wouldnt open so opened the top wife held drum back and i broke it apart from bottom with a long screw driver then it realeased and i changed it like how you did! Thanks!

[@SM-xt5gl]

Hello , We have this same model and it’s barely 5 yrs old , had an appliance repair bloke look and determined the door / lock / switch issue . I saw how easily he removed the wire and rubber gasket , then popped out the mechanism and unplugged it . We can get a new part for $156 . However can anyone let us know ( who’s replaced this part ) how much longer their washer functioned ? Ideally another 5 yrs or at least 3 I could live with . Other wise I’ll buy a new machine ( not GE or LG as repair man advised ) . Thank you all

[@sigor2011]

I found a switch for half that online. Get it... New washer is 1000.

[@SM-xt5gl]

Thanks , how much longer after you put in the new switch did your washer work for ?

[@sigor2011]

@@SM-xt5gl still working.

[@SM-xt5gl]

Thanks matey . My main concern - can get a new front loader ( Whirlpool for under $800 up here in Canada ) . Cheers

[@sigor2011]

@@SM-xt5gl true. But every year you postpone a purchase, you delay big expens. Check reliableparts for price send also Google, see if can score one...

[@jerrettfeatherston7530]

There is a very small wire and spring, use case knife to remove then pull back just the rubber next to the lock. In appearance I have this very washer took less than a minute to remove, 45 seconds. Most like it will take longer to put wire and spring back on.

[@sigor2011]

Ya. I'd have though the same. Removed that wire and spring but the rubber would not come out. I pulled hard enough that was scared it would brake apart. I've replaced a few rubbers prior, and this one one was stuck like if they used glue at assembly or something.

[@Toltalchaos]

im having this exact issue. thankyou for the video AND part number. ive been scratching my head for hours because it gives me a DE1 "door wont close" code but now i see its the lock

[@michaelboudreau9705]

Awesome video. Thanks for posting this. I just replaced my door lock and it's working great. Ordered replacement part WG04L01621-ER from Amazon.

[@georgerap3583]

As noted by others, while you have it out simply flip it on its side and go at it from the bottom. Enough slack in the wiring harness such that you can even get two hands on it. Easy one person job.

[@SquallSailor]

Thanks for posting! This really helped me perform the repair myself!

[@rosariosprings5098]

Thanks for the video !!! exactly what i needed just wish the link to item was available

[@keissvenier1383]

Shame on you GE for Ripping people off with your terrible locking issue. You should stand behind your product and call it a recall. I did not have to spent $200 for tiny parts. My machine was only 13 months old and it failed.

[@Bignene628]

Why not remove the booth easier

[@sigor2011]

If works for you, go for it! I was not able to even afternremoving the retaining ring as seemed glued on and I did not want to rip it.

[@stevegoldy2]

GE is total trash. Great video, it had fixed my problem (only after having the washer for a year). Now I have another issue with the drum. Stay away from front loaders and stay away from GE.

[@sigor2011]

One new one?should be no issue with the drum yet.

[@stevegoldy2]

@@sigor2011 yep. Garbage electronics.

[@HawaiianSkies]

Thanks. Nice of you to demonstrate this.

[@albertop290]

In my opinion I opened the front door and remove the 2 screws and the seal only by the door lock them off the 2 plot and put the new switch back

[@sigor2011]

I had problems removing the seal, it seems easier on 27 inch model and harder on 24.But there is more then one way to skin a cat :) Glad you were able to fix it!

[@albertop290]

@@sigor2011 you have to take one spring around the seal together with wire I forgot to mention before

[@sigor2011]

@@albertop290 ya. It was stuck hard on mine and I was afraid or ripping it with tools I had in hands. I've removed a few before, but this one... Who knows maybe someone spilled glue at the factory 🤔

[@albertop290]

@@sigor2011 wow I'm sorry to hear that, I'm working in hotel and we have GE 24 washer and dryer and I found day by day all problem

[@MichaelMurray-df7kn]

This is an absurd way to replace the door lock. It takes perhaps thirty seconds to remove the ring holding the rubber gasket in pace. Use a flathead screwdriver, find the ring, pull it off, pull the gasket aside, remove the door lock screws, this gives you two hand access for the repair and will allow you to firmly connect the new door lock.

[@sigor2011]

I've tried. Felt like someone glued the rubber in place. I've tried pulling on it so hard..... on my other machine I had no issues doing it like you describe.

[@jorgealzate7130]

@@sigor2011 I had the same problem, it seemed like it was glued. By removing the front door, I was able to see the spring hiding there, after I had pried, peeled and poked the rubber seal all around. I just used a flathead screwdriver to remove the spring and pull the wire free. Thanks for this video and all the options and suggestions from commenters.

[@tanjageis4343]

Agreed. I'm a small woman living on her her own and there is no way I was going to move my dryer off of my washer alone. You can easily remove the ring with a screwdriver (I used two for more leverage) if you find the ends where they join together with a hook near the spring. If you try to pry it off away from the spring it will be nearly impossible. If you pry it off at the spring its pretty easy. And I do have exactly this machine.

[@TheMrmyvideos]

Where did you get the lock?

[@sigor2011]

I left a linknin the description but looks like it is not available for purchase. Do check the part number there and get it on ebay or perhaps another Amazon listing. It shoild also be available from other parts retailers, just goggle the part number.

[@TheMrmyvideos]

Yessir I saw that after I posted that question. Thanks man!!!!🙌🏽

[@Nick-pi5oz]

Yes what a piece of crap i bought 2 of these washers for main floor and basement and both of the locks broke within first 17 months. Someone should do something about this because when you call GE they don't even wanna talk to you just send you to their repair team ... washer has 1 year warranty I understand but if this crap washer lock breaks down to 50 % of people then what does that say about their product.... maybe they should think about longer warranty on the lock! It obviously has a problem if both of my washers lock broke with 17 months of using it.

[@sigor2011]

Yes, this is unfortunate. So far the replacement unit last longer over new, kinda sad. Still beats purchasing new unt. GE = Garbage Electronics

[@richardzmiejko3285]

After 2 years and 8 months, mine crapped out this morning just as in this video. Now I know what to tell the repair man. Glad I bought the Home Depot 5 year extended warranty. Thanks for posting this video. EDIT NOTE: The GE SERVICEMAN was able to EASILY peel back the door gasket adjacent to the door lock switch. This gave him perfect access to change out the switch. Took all of 10 minutes.

[@engma91477]

is this made by lg

[@sigor2011]

The parts or the washer? Part came in the GE bag. Same as the washer. It is not LG.

[@stevenmamamama9710]

Thanks man, 👍👍👍👍

[@mrgcav]

How to do this correctly: kzbin.info/www/bejne/bIK0moFjjtqShrM

[@smalx3225]

WCVH4800K2WW has NO sprint on the gasket. Only access to the door lock is through the top lid!?

[@valentinbontea529]

Nice video. Removing the front controller board panel and removing the face of the washer screws is not that hard and gives a lot of leverage.

[@ChuckBits]

Thanks for taking the time to make/post the video. FWIW, I was able to replace the door lock switch on my machine last night via the "front method". (removed the spring & wire and pulled back the rubber gasket) It was a "bit tight" unplugging/plugging the wire harnesses but very doable. My washer/dryer are stacked in a cramped closet so the top method would have been a real PIA! I "do" have the 24" machine. It is my second one of these POS's, this one was installed March 2017. The first one lasted a whole 5 1/2 years before the drum bearings blew out. Cheers.

[@kristavick7896]

Hi I know this is a bit old now but I"m wondering if you have any info on how to do the "front method" on a 24 inch. I can't find anything and can't seem to do it from above

[@ChuckBits]

@@kristavick7896 Hey, I don't have references to them now, but the first vids/instructions I found showed the repair being done on full-size machines by removing the spring-clip around the rubber gasket to move it a bit out of the way. The spring is positioned around 6:00 o'clock behind the rubber gasket. I used a flat-blade screwdriver & needle nose pliers to undo the spring & pull the gasket aside. I "do have" & did the repair on our 24" machine without un-stacking or moving the w/d. I was then able to remove the lock by loosening the 2 screws at 3:00 o'clock and had just enough room to unplug/replug the wire harnesses to make the change. Just look for "GE Door Lock Repair " vids & I think you'll see what I mean? I have a "wine buzz" now but funny how I saw your post! Good luck...